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The new VP is apparently unhappy with the ambient temperature of her office, and blames it on me because of my UNREASONABLE request that the thermostat that services my office stays at the completely ridiculous temperature of... 71F. Only it's always much colder/hotter in the IT office because we are at the end of the trunk and the HVAC planning in our brand new space is idiotic. And hey there are some people with space heaters going in the office and the other thermostats are set to 73F and her office is on an entirely different trunk but shes got such a bee in her bonnet that she's actually complaining to other VPs about it saying "it's because Sirotan is cold in her office".
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Jan 28, 2014 13:46
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I suppose I should note that while the thermostat is kept at 71F, I'm not even the one who set that temp and I only go mess with it when it dips down to 68Fish and it gets really cold in my office. My office is clear down the hall from the thing and so while it says its 71F it's always a bit colder/hotter in my office. I've had to rig up a fan on a high shelf to circulate the warm air so I'm not sitting at my desk with cold feet getting all cranky. And I'm certainly not dressed inappropriately, I came in wearing two sets of everything but pants today. Though, that was more because I'm currently living in the tundra:  (air temp is -13F, 'feels like' -29F)
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Jan 28, 2014 15:04
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I just learned that you can still get a BSoD in Windows, even in Server 2012! Because I saw one, and then my server died. 
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Feb 3, 2014 21:46
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sfwarlock posted:90% of the time I see this it's flaky hardware, 10% either a bad driver or Windows thinks it's a bad driver. Due to reasons (which I will shortly be posting about in the virtualization thread, probably) I was doing a bit of fuckery with some shady looking tool that can mount VMDK files when I get a BSoD with a memory management error. I suppose it could be bad RAM but the timing is pretty coincidental. It wouldn't boot after that and I had no system images to restore from so welp. I only set it up two days ago to do some testing with a dumb KACE remote system appliance that I only had halfway working anyway so it's not a huge deal just really frustrating. In related news, KACE sucks. Edit: More poo poo pissing me off: I get out 45min late due to a server puking right as I'm about to leave, and as soon as I get home I get a text from my mother asking me to "call me when you're done eating dinner!" I call her since that could be hours from now and her request is so vague as to concern me: "I got a new work laptop and now I can't get on the home wifi!!" 
Sirotan fucked around with this message at 00:16 on Feb 4, 2014 |
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Feb 3, 2014 23:58
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H1KE posted:E: Can you tell I'm trying to quit smoking? Well, you can always pick up glue-sniffing. https://www.youtube.com/watch?v=v46plhmxXU4
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Feb 4, 2014 02:35
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I don't think a day has gone by in the last month that I haven't had to deal with a problem with our KACE device, either because I'm submitting/updating a ticket, on the phone with a technician, or fuming because I'm waiting for a technician to get back to me. My latest problem is that when KACE runs an inventory check, on SOME computers (not all, and seems to be limited to x64 machines), empty folders get created on root with names like 'ad0dbbd6d21dd2cc09887b8aa15b' and '95758d21a5e5398270087dd6e817'. Clearly some kind of hash/checksum. These folders are created every two hour. KACE agents are set to run every two hours. Here's what it looks like:  Now CLEARLY the every-two-hour creation and the fact that I can actually create them on-demand if I run a manual KACE inventory check is a coincidence right? Well at least, that's what the KACE techs tell me, after this ticket has been open for four days: quote:Sirotan, No it didn't help and they aren't even GUIDs! I've been on the phone with two different escalation specialists in the last two weeks. I've put hundreds of hours into learning and maintaining these things but I'm getting to the point where I'm ready to throw in the towel and switch to something else. I don't think I've ever had to deal with something quite so frustrating as KACE support.  DO NOT BUY A KACE DEVICE
Sirotan fucked around with this message at 20:48 on Mar 10, 2014 |
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Mar 10, 2014 20:45
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Fellatio del Toro posted:Not necessarily IT related but I guess this is how my day is going to start: Not start, I think you mean.  If its a GM product, you can get a free loaner car!!(actually on second glance that's probably your door lock and not the ignition, oh well) Still better than my day is going, so far this morning I've dropped $220 on a guinea pig vet emergency and found out my best friend has cancer!! And I still get to have a meeting today with my boss about how we are going to 
Sirotan fucked around with this message at 16:25 on Mar 13, 2014 |
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Mar 13, 2014 16:21
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An email came in from the CEO's assistant. We should update the name sheets/bios we all have hanging on the fronts of our cubes/offices with more information. Suggested categories include "secret talents", "indulgences" and "theme songs". I updated mine so that my name and title are at the top, with the following QR code in the bottom right: If I can get ONE person to scan it, it will be worth it...
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Mar 14, 2014 18:31
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Yessssssss two people came in and scanned it. One of them lost a $1 bet because they thought it would be a link to guinea pig pictures.
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Mar 14, 2014 20:22
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Sickening posted:Welp, I just got the phone call I never thought I would get. Looks like I am getting a boat after all. Talked to my new boss and he gave me the greenlight to take off after lunch. We didn't quite hit the 10k mark, but its close enough. I asked for a cash-years check and they are ready to receive me at about 11:30 today. This is awesome. You are awesome.
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Mar 18, 2014 16:46
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Docjowles posted:Trying to download some drivers for an R610. The Dell site just throws JavaScript errors when I enter a service tag and refuses to do anything. I know it's hard to write a functioning single-value form field in the Year of our Lord 2014, but come on Dell, you are a multi-billion dollar business. I'm sure you can do it!  http://ftp.dell.com/published/Pages/poweredge-r610.htmlI do agree that their driver downloads page is pretty poo poo though. Especially since they also seem to change the layout and process for searching/downloading the drivers once a month.
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Mar 18, 2014 17:58
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Sir_Substance posted:I keep hearing people complain about how bad it is to live in weather that is both hot and humid. Dude, humidifiers exist for a reason. Buy one. I even run one in Michigan all throughout winter because otherwise my skin feels unbearably dry and I wake up with a sore throat in the mornings, and that's with 30%+ humidity outside.
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Mar 19, 2014 11:52
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Sir_Substance posted:Not a bad idea. It's not something I'd really heard of or considered until now, but apparently they're available here. Might be a buy for next summer. I think even here room humidifiers are probably most associated with (sick) children, but they are a life saver in the winter even if all they do is keep me from zapping myself on everything, all the time. I used to think it was always my forced air furnace that was drying the air out until I just this year lived in an apartment with baseboard heat and it was just as bad.
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Mar 19, 2014 12:28
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My coworker was at one of our remote sites on Monday and while there replaced a desktop UPS that staff had complained "just stopped working!!!" Someone had plugged a space heater into the battery backup side and melted half the plugs on that side. Well gee, there's your problem.  In other powerstrip news, due to new code we are being forced to buy "medical grade" powerstrips for any device that touches a patient. Medical grade powerstrips are just regular powerstrips with a sticker slapped on the side (and an insurance policy attached, presumably) that are 10x as expensive. $100+ for some of these goddamn things and I have no idea how many dozens we are going to need.
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Mar 26, 2014 17:04
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Moey posted:According to the request, I just need to hunt down numbers per department for Desktops, laptops, thin clients, zero clients and printers. Unfortunately you can't add non-computer/server devices to PDQ Inventory so you're gonna be stuck on parts of that request. But for what you can put in PDQ Inventory, it does a pretty great job.
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Mar 26, 2014 20:48
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Having to call around to a bunch of our sites to warn them that patients will probably be late tomorrow since the president is going to be in town. THANKS OBAMA
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Apr 1, 2014 17:26
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We gave our top HR person their own printer after they bitched and moaned about using the secure printing option on our main printer here, and what do they do? Print out employment offer letters complete with salary and benefits information and then leave them on the printer for anyone to find.
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Apr 3, 2014 19:16
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Our HR department was recently gutted and when they brought new people in they decided to change every existing HR policy, without bothered to communicate those changes to anyone. The change that impacted us the most was making managers notify IT anytime someone has been hired, fired, or had their title changed. Which is really really stupid. And a bunch of managers didn't actually know they were supposed to be doing this. Cue two days worth of back and forth emails with HR regarding their policy, culminating in : I feel this policy needs to be better communicated to the managers.HR Lady : Ok, so do you want to send out an email about that? Or should I? YOU ARE HR. IT IS AN HR POLICY. argghhhhghghhhh
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Apr 16, 2014 15:53
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TWBalls posted:Apparently, the dipshits at corporate I.S. sent everyone (except local I.S.) an email telling users to download and install either Chrome or Firefox due to the IE vulnerability. So, we've been getting a poo poo ton of calls on this. If they had bothered to give us a heads up, I could have simply pushed out Chrome for Enterprise using PDQ deploy. Or have just waited another couple of hours for the Microsoft patch to come out. http://blogs.technet.com/b/msrc/archive/2014/05/01/out-of-band-release-to-address-microsoft-security-advisory-2963983.aspx
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May 1, 2014 21:54
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ratbert90 posted:People who don't understand how computers work on a fundamental level. They know what RAM is so they're already leagues ahead of my users. Today I had a doctor (an actual doctor who went to med school) come up to me and ask me if we had any spare cables to charge her phone. I told her sorry no we didn't have any spare micro USB cables around which just made her get frustrated, insisting that "it only needs electricity!" She sees patients.
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May 2, 2014 02:23
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Stoca Zola posted:I heard the official word on my sites iPad purchases this week. "Hey, yeah we were looking at getting 80 but they gave us such a good quote that we are actually going to get 110. And three more MacBooks to go in the three extra iPad trolleys, too. Oh by the way, don't bother chasing up a quote to get wifi installed, there's not actually enough money left in the budget for that, now." Last I heard there was easily enough even including these extra purchases so some tens of thousands have evaporated. Last year's excuse was that they hadn't budgeted for it, look like they hosed the budget up this year too. Maybe next year we'll get lucky??? Just register for that Meraki webinar under a half dozen different pseudonyms, wifi problems solved!
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May 9, 2014 18:13
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Walking through the kitchen to scope out the line for the microwave, a voice behind me says "maybe Sirotan can fix it!" A new employee needed help getting the coffee machine working, and being in IT, clearly that is my domain. Luckily, someone else responded with "Sirotan can't help you, she doesn't drink coffee." My reputation as a snobby tea drinker precedes me.  
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May 20, 2014 17:41
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I just watched a webinar that took place last week for KACE's big upgrade to 6.0. Some highlights: -"We have adopted some standards." -A new feature allows you to block certain programs from launching on a computer that has the KACE agent installed, "programs such as eDonkey and Kazaa" -They have new training sessions called eKcellence Packs and their user forums are located at https://www.itninja.com -On the annual Dell conference: "every customer who has ever been here has said their head has hurt from all the learning they've had" and "they sometimes describe it as a mullet, business in the front a and party in the back" (yes, they really said that) -The KACE mobile app is available for Android and iOS, but if you want it for your Windows phone, you have to go on their website and "vote for it" The UI got updated a ton and actually looks pretty good. Overall I'm optimistic that when I install this update it won't break everything.  
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May 20, 2014 20:08
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Today I'm going to update my KACE box. Pray for me. Somehow the ducks knew, because they were at the office door when I walked in this morning:   Then scampered off as soon as I got close to take a photo.  
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May 21, 2014 14:14
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nitrogen posted:Also, on another note, if y'all want to come and bitch about your jobs, come join us on #bofh on synirc.net via IRC. Word, y'all. We got run out of #sysadmin on synirc because their mods are all strangely anti-SA, to the point that if you even mention it you get kicked/banned which is super dumb and not fun at all! #bofh is like this thread only in real time, come and hang out with us!!
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May 28, 2014 20:48
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Crowley posted:Well that explains why it's been so quiet over the last few days. It is! And congrats on your new job and payout, if you were local I'd buy you a beer but looks like you can probably afford the first round yourself now!
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May 29, 2014 00:45
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nimper posted:Isn't that from one of the Austin Powers movies? You Only Live Twice. 
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Jun 4, 2014 23:48
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poo poo pissing me off: Drove around half the state yesterday and in the end the most productive thing I was able to accomplish was plugging in an ethernet cable. I had planned to hit up a brewery near my remote site (Bell's) but got out so late it wasn't even worth the effort anymore. Then, driving back home on the highway a rock flew up and took a big ole chip from my otherwise pristine-for-14-years windshield, and immediately began to spiderweb.
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Jun 10, 2014 14:15
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Galler posted:At least there would be a shitload of free and pretty ok beer to make things better. There is nothing pretty ok about this beer (or any Rogue beers, to be honest). If someone offers you this beer for free, politely turn them down. If you see it in a store, do not be tempted by its Pepto-Bismol colored label. Rogue beer: not even once. 
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Jun 12, 2014 02:51
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Che Delilas posted:I imagine they get the same type of people as those who work for Penny Arcade (also has infamous job posting). Credulous youngsters who buy all the bullshit those companies are shoveling. It's possible that they actually enjoy the work, until they burn out of the whole industry in a couple years from the stress inherent in being the only point of failure for a non-trivially sized organization. quote:There's been a lot of talk about Rogue Ales and its business practices over the past year or two. I worked in their corporate office for a short time and so I'd like to give a brief description of my experience there. Quote courtesy of the beer thread, as the reddit poster has since edited it out from http://www.reddit.com/r/beer/comments/1fql1b/the_short_time_i_spent_working_for_rogue_ales_in/ tl;dr: Don't buy Rogue beer.
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Jun 12, 2014 04:44
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Sickening posted:It sucks being a decision maker sometimes. It sucks even more when someone who reports to you refuses to do tasks you give them for things that is not their call to make. Again, I am not very versed in the hipaa stuff so there might be personal legal reasons tied to your actions. Individuals can be fined and/or criminally prosecuted depending on the type of HIPAA violation that is committed so yeah if your boss asks you to do something blatant I wouldn't recommend recording your objections and carrying on with work.
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Jun 17, 2014 15:48
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Moey posted:I wonder what would warrant an individual being punished for a violation? How blatant of a gently caress up would it have to be? Good question. I found the following PDF that kinda outlines what a business needs to do to keep in line with HIPAA: http://www.hhs.gov/ocr/privacy/hipaa/understanding/summary/privacysummary.pdf A few minutes of googling didn't really bring me anything more clear. Luckily, our medical department has to deal with all this crap and not me. But, here is what the DOJ provides regaring who can be penalized for violations: quote:Criminal Penalties And also gives you this link for further reading (which I didn't): http://www.usdoj.gov/olc/hipaa_final.htm Sirotan fucked around with this message at 16:03 on Jun 17, 2014 |
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Jun 17, 2014 15:53
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Commodore 64 posted:Why wireless docks? Because our laptop users need docks, the 6430's only support wireless docks and the guy who ordered them loves his gimmicky tech. These will work just fine with the 6430's: http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&s=bsd&cs=04&sku=331-7947 Honestly I had no idea that Dell even made/sold wireless docking stations until this post.
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Jun 27, 2014 16:45
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BaseballPCHiker posted:We order these and I didnt even realize they were wireless. Why have a wireless dock though? I mean wont the laptop's wireless card work. Are they just going from desk to desk needing a monitor or two and a mouse keyboard setup? The 'wireless' part is that you don't have to physically connect your laptop to the dock. I honestly do not see the point. You still have to put the 'dock' somewhere (taking up desk space), your laptop still has to sit somewhere (also taking up desk space). They're even close to $100 more than the actual physical dock. I would have said it's solving a problem that doesn't even exist but I guess that problem is "I am Commodore 64's coworker and I don't have enough pointless gadgets on my desk right now."
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Jun 27, 2014 17:19
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Commodore 64 posted:Fixed that. Oh, sorry yeah I guess I missed that the first time you mentioned it in your post too. I suppose that makes more sense in a way. But still dumb to not just buy a laptop with docking capacity in the first place.
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Jun 27, 2014 17:42
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Er, nevermind, the problem was with the position of the delete key, not ctrl and alt. 
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Jun 27, 2014 21:11
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Pissing me off every day lately: HR! HR just sent out an email notifying everyone that 'back by popular demand!' they would start notifying everyone monthly of whose birthday it was that month. Only, you have to log into an external website to get to the announcement, which is contained in a .docx file you have to download. Most of our staff won't even be able to open it, because the majority of our clinical laptops don't have Office installed on them. Not that anyone is actually going to bother logging into that site in the first place. I shot them back an email to let them know, and suggested they just send out the info as the body of an email since that would really simplify the process. Their response? "Could they access a PDF instead?" Oh also last week my boss got into an almost argument with the other HR staffer over the fact that they do not really want to bother confirming the SPELLING OF A NEW EMPLOYEES NAME before sending off that info to IT and other departments. 
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Jul 1, 2014 14:33
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Users at a remote site moved an expensive, leased, under-maintenance-contract printer and did not bother to tell me. Start using some old HP that is there only for emergency cases when all other printers have gone down. Now that they are having some printing issues, they ask me to send out a tech. Tech arrives at site and finds no problems. Manager tells me I sent out the wrong tech. I question her further and find out what has happened. She tells me "well, it's been like this ever since I've been here!" Bullshit. They're printing a couple thousand copies a day on an HP 4000 when the MFP is languishing in the corner. This is the same site that used to have the $1600/mo Xerox.
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Jul 1, 2014 16:26
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Inspector_666 posted:I'm 26 and am at my first job with PTO, and I've already used up almost all of my days for the year. I just submitted my approval request to use up half my banked PTO for a road trip up through the UP and into Minnesota, and then back through Wisconsin and Chicago, as a birthday present to myself next month. It's gonna be great.
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Jul 2, 2014 01:48
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I love being told by staff at a remote site that "oh we don't use that printer", then getting the bill today and see they've made 75k prints in the last 3 months.
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Jul 16, 2014 19:52
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