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BIG FLUFFY DOG posted:Trying to get an idea since I’ve only worked one support role so far. I know it's not directly relevant but when I was working for an ISP, I would troubleshoot 60-80 calls on a busy day. Looking back on that job, while awful, it sure taught be a lot of valuable skills that have proved useful over the course of my career.
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# ¿ Feb 10, 2024 23:27 |
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# ¿ May 13, 2024 01:16 |
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LochNessMonster posted:On the topic of coworkers you don’t like. If pressed for an answer, I'd give one. Just be professional with it. There is a difference between "that is the sorriest motherfucker I ever did see" and "we never seemed to be on the same page. I'm glad he (or I) found opportunities elsewhere." The last thing I'd personally do is lie to someone who is looking for an honest opinion, especially if it was for someone I didn't care for.
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# ¿ Feb 13, 2024 20:01 |
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chocolateTHUNDER posted:Good morning! My boss emailed me late last week to disable TLS 1.0 & 1.1 on some servers. Cool, easy enough! I'm sure those on-call DBAs were thrilled! Which makes me wonder how much I really want to do DBA work because I drat sure don't want to start taking on-call duties again.
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# ¿ Feb 19, 2024 17:47 |
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Collateral Damage posted:On the topic of database performance a pitfall I've run into a few times is that your database engine will cache tables in memory and as long as your tables are small enough to stay cached you won't notice how inefficient your queries are because it's still lightning fast as long as they're in RAM. So you load up a few gigs of test data and run your tests and everything passes with flying colors, so you sign off and put it in production. Database and query optimizations are something that scratches the itch for me. I don't know why, and I'm not very good at it, but I love tucking into a performance problem like that. It's not unheard of to see hundreds, even thousands, of times performance increase if you know what knobs to turn.
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# ¿ Feb 20, 2024 21:31 |
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Internet Explorer posted:Well if you can help the Helldivers devs it would be greatly appreciated. The gamers are getting antsy. Why don't they just scale horizontally?
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# ¿ Feb 20, 2024 21:38 |
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Gucci Loafers posted:
I'm a firm believer in the power of clear and succinct communication, and that the lack of communication is the cause of most headaches. In business and in life, people usually just want to know what to expect and what is expected of them.
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# ¿ Feb 21, 2024 02:54 |
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Internet Explorer posted:Well if you can help the Helldivers devs it would be greatly appreciated. The gamers are getting antsy. Coming back to this... I'm watching a stream where the dude has been sitting at the "Servers are at capacity" screen for who knows how long. For any of you nerds playing the game, has there been any word on why they haven't been able to scale up to handle the capacity? Where's the bottleneck?
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# ¿ Feb 21, 2024 03:19 |
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It's soon to be VMwhere, amirite?
Hughmoris fucked around with this message at 00:11 on Feb 26, 2024 |
# ¿ Feb 26, 2024 00:04 |
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I'd love to travel like that but I'm too drat tall for economy seats. Flying on a budget is miserable for me. Which unfortunately rules out (possibly) cool consulting jobs that require frequent travel.
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# ¿ Mar 16, 2024 01:52 |
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Internet Explorer posted:Hugemoris
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# ¿ Mar 16, 2024 02:50 |
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Sepist posted:We're using AI for auto-remediation of tickets in our SOC and my understanding is it's very very good with a low amount of incorrectly closed tickets. At a high-level, what kind of tickets is it resolving?
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# ¿ Mar 19, 2024 15:05 |
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Serperoth posted:Got my first actual IT job offer yesterday Congrats!
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# ¿ Mar 21, 2024 13:53 |
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Cimber posted:If when we review the queue we see that a ticket is about to 'go amber' we are to immediately copy the details out, close it and then open a new one that is 'green'. Yeah, I'd be throwing them under the bus if possible to do without jeopardizing yourself. That is something the boss's boss may want to know.
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# ¿ Mar 22, 2024 02:04 |
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Cimber posted:So i had my SRE internal interview yesterday. I think it went pretty well... Yeah, the worst part of those situations is the waiting but you got this! I'm struggling a bit at my current job. It has zero stress, the pay is amazing but the work is literally mind-numbing. A large part of me wants to look for the door and get more fulfilling work but the practical side is telling me to suck it up. The IT market feels a bit grim at the moment in terms of great jobs for great pay so I need to stay put. It's hard to make that mental switch though.
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# ¿ Mar 28, 2024 22:38 |
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Cyks posted:Think I’d go back to I keep my nursing license active as a "juuuuuuust in case".
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# ¿ Mar 29, 2024 14:46 |
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Submarine Sandpaper posted:The security side of SAP is awful. You have to remember a bunch of tcodes that mean nothing. Su(do) Users your pa(L) in HR s(pecial) e(xcel) tables Easy peasy
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# ¿ Apr 1, 2024 13:26 |
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# ¿ May 13, 2024 01:16 |
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Thanks Ants posted:Took a mental health day today by which I mean "dropped out of a town hall teams meeting after 15 minutes" and went AWOL for the day to sit around outside The best of days. I'm due for one of those.
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# ¿ May 1, 2024 22:28 |