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Terrible Robot
Jul 2, 2010

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edit: I guess this isn't strictly about a dealer but still a shop fuckup.

My first car, before I had the tools or skills to work on my own poo poo, I brought to the local garage for some tie-rods before embarking on a long trip. A day later, in the middle of rush-hour traffic on the D.C. Beltway, my car suddenly darts to the left. I jerk the wheel right and it straightens out but now I'm holding the wheel 30* off center just to go straight. jerk it a little harder to the right and everything goes back to center for a few more minutes before doing the same thing again. Since I was young and kinda stupid I elected not to pull over and continued to my destination. Sure enough they hadn't put the cotter-pins in (on either side!) and one of the nuts had backed off, leaving me with 1 wheel steering.

I raised hell when I got back but only ever got a weak apology and a partial refund on the labor. Never let them touch my poo poo again, not even for inspections.

Now I only take my cars to a shop if it's an emergency and I can't do it myself.

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Terrible Robot
Jul 2, 2010

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At the shop I worked at, we checked and topped off the coolant (it was a Rover/Jag shop :v:), tire pressure, washer fluid, and 9/10 times if they were in for a major service we would wash their car and detail the interior as well, all free of charge. Every car also got every light checked before it left the shop, and if any were burned out we replaced them for free as well. And this was at a tiny two bay, three man shop.

The poo poo that dealerships charge for and the amount they charge for it is completely disgusting.

Terrible Robot
Jul 2, 2010

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Parts Kit posted:

Good god that's expensive. They make a set that will fit my truck...and cost 50% of what I paid for the truck. :gonk:

Yup. I would love a set for the Celica but not at 1/3 what I paid for the car.

Terrible Robot
Jul 2, 2010

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dissss posted:

Closer to the wagon end of the spectrum than the SUV end, but definitely still a crossover.

How does it feel, being this wrong about something?

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