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Problem description: Attempting to pair a set of Bluetooth earbuds to my system such that they output the computer's audio. Attempted fixes: Well, everything worked just fine when I first built the computer (a month or so ago) and installed a fresh copy of Windows 8.1. I installed the Bluetooth driver (along with the other requisite drivers) from the Asus (mobo manufacturer) website. Pairing went fine, and I was able to easily configure the earbuds to output audio without issue. Something changed yesterday. Perhaps a Windows Update occurred and f'd it all up -- though I'm not sure. After fumbling around for a day trying to figure it out - I decided to simply format and start over. I followed the exact procedure when I initially built the machine -- but I'm still not able to control the earbuds. I can pair the earbuds - but after that, I can't control them. First, I wanted to make sure the Bluetooth support service was running under "services.msc".  It was running. Then, I noticed that "Bluetooth" was missing from Hardware and Sound. Thus preventing me from controlling the Bluetooth device:  The device is listed, however (Air-Fi Metro 2):  But when I right click on it and see its properties, I'm left with:  And when, after a reboot, I power on the Bluetooth device - Windows does this:  So -- it is connected - I just can't control it. I've installed/reinstalled Broadcom's WIDCOMM software (from Asus) - as mentioned, formatted my computer multiple times, and thrown a good bit of technical prowess at this. I've reset the earbuds to factory settings, re-paired them countless times, and paired the earbuds to my phone successfully to ensure that they weren't the issue. I seem to recall there was a non-Metro way to control your BT device. I thought that control was under a Bluetooth icon within the Control Panel. I remember there was an option under Sound->Playback Devices that listed the earbuds (as a Bluetooth audio connection) - but that no longer exists. I feel like I'm dealing with a driver issue - but maybe I'm missing something simple. Recent changes: Seemingly the issue cropped up without explanation. Perhaps a Windows Update occurred. Literally, one day it just stopped working. -- Operating system: Windows 8.1 Pro System specs: Mobo: Asus Deluxe X99. Air-Fi Metro 2 Bluetooth earbuds. Location: USA I have Googled and read the FAQ: Yes
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Jan 15, 2015 12:43
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| # ? May 30, 2024 06:08 |
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Solved it. Reseated the BT module. I didn't realize it wasn't soldered to the board.
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Jan 24, 2015 06:50
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