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This thread looks like fun. My small IT shop wants everyone to get some Microsoft certifications. My boss wants to buy the $1000 yearly plan for CBT nuggets for each of us. But he wants each of us to sign a 2 year contract to do it. Thoughts? Worth it? I don't see myself leaving anytime soon.
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Jun 10, 2015 14:57
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Vulture Culture posted:What are the actual stipulations of the contract? Haven't seen it yet. Haven't signed anything yet. But this is good info to know about a contract.
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Jun 11, 2015 15:01
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SIR FAT JONY IVES posted:At my small company the boss told me that for every test in the MCSE track we took and past they'd give us a 3% raise or something, he figured we'd each just do one or two. The other guy I work with had some medical leave after for the next three weeks and studied up and then took like five of the tests. He got his 15% raise and I got an email saying that the deal was off the table. I feel like that he fairly earned his 15% though. If anything, he probably gained a lot of knowledge that more than covers his 15%.
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Jun 11, 2015 15:54
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NevergirlsOFFICIAL posted:...under 5 IT staff? So, if we have 6 IT staff, banned from thread? Mo_Steel posted:I hate nothing more than this. I'm so glad my new boss is on-board with the notion of getting rid of poo poo, because we have a ton of worthless crap we don't need. We have ~100 PCs company wide, and probably 400 extra mice / keyboards in varying refurbished states, plus modems, switches, routers, monitors, 128 mb sticks of memory, power strips that were probably bought in a gas station in the 1990s, etc. etc. Our end-users don't want reused poo poo we recovered from a closed store, and I don't want to get called every other weak because the replacement we put in was used and went bad too. Budget a little more for replacements and throw this poo poo out and save the difference in labor costs and happier end-users. My reality ATM. I just opened my desk drawer (I don't think I have ever opened them) to find a sealed box ValueRAM 128MB 133MHz SDRAM stick. Not only purchased...but never used.
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Jun 15, 2015 16:36
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McDeth posted:ask me how I know How do you know?
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Jul 15, 2015 13:22
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Aunt Beth posted:Shouldn't I at least buy you dinner first? I think your avatar pretty much answers your question. Also, what is everyone's favorite task and ticket management system for a small IT contracting shop?
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Aug 13, 2015 13:46
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Is there a good free option for self service password resets? EDIT: I'm ashamed of my posting ability and terrible skills in clarification. Active directory password resets to be more precise. Beefstorm fucked around with this message at 22:33 on Sep 23, 2015 |
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Sep 23, 2015 22:13
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What is everyone's thoughts on N-Able/N-Central? I've been playing with the trial and its really nice. Seems to do a lot of stuff for you. Plus that automation engine is pretty nice.
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Oct 7, 2015 13:49
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Maneki Neko posted:Are you an MSP? We looked at them right around the time they got bought by Solarwinds, but their sales guys were so bad they basically turned us off of the product and we went with a different RMM instead. Any recommendations for a different one? My boss effectively said "Anything but N-Able."
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Oct 7, 2015 19:29
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Alright everyone. I'm stuck on a routing problem and need help. I have a customer for whom I am currently setting up Windows Deployment Services. I have one of their machines here I am setting up with a base image. The problem is that I need full access to their network resources. The easy answer, VPN. I have setup several site to site VPNs for this customer with ASAs in the past. But all of the machines were on the same network. Here's the problem I have today.  The WDS machine can't talk to the next hop (the first firewall with 10.15.28.1). I know what I have setup is not ideal. But is there a way to make the WDS machine talk to the firewall properly? Is this more suited for the Cisco thread? Is this a waste of my time? Any help is appreciated. EDIT: It looks like I can just add a subinterface to an existing interface. Then I can assign it an IP in the correct subnet. Beefstorm fucked around with this message at 15:42 on Feb 2, 2016 |
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Feb 2, 2016 15:08
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go3 posted:um we don't use the spanish version of Office here https://products.office.com/es/home
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May 5, 2016 19:55
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NevergirlsOFFICIAL posted:I don't know all I know is I need to have 125 people on it by next friday Engage the Microsoft Fast Track Center. They have a team that will walk you through the integration. There's a minimum license commitment. But I believe you hit it.
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Apr 13, 2017 01:43
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Crowley posted:I think the minimum is 100, but yea. In my experience, so far it has been a bunch of people from California walking me through best practices. As well, telling me why I am doing it all wrong. They don't do the work for you, but the help was certainly worth it. Beefstorm fucked around with this message at 18:45 on Apr 18, 2017 |
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Apr 18, 2017 18:39
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Thanks Ants posted:Keep an eye on your MS licensing because it's easy to subscribe to mutiple different products and end up spending more than something like EMS would cost you. So much this. Unless you are looking to purchase one feature, maybe two from the bundle, its just worth it to get EMS.
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Apr 25, 2017 16:55
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OSU_Matthew posted:What applications are you guys using for remote desktop? My boss is looking for something less expensive than updating our teamviewer license for remote support with our sales people in the field. Locally I've been using vpn with apple remote desktop and microsoft RDP for stuf I'm using, but it'd be nice to just have a single application I can tell people to install like teamviewer. We actually found Intune to integrate nicely with TeamViewer. We just bit the bullet and bought a Corporate license. So far, very little issues. How many PCs do you need to control?
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Apr 26, 2017 12:54
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Is there a dedicated Sharepoint thread? I feel like its grand enough in it's own complexities, that I'm surprised if there isn't a thread yet.
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May 4, 2017 12:17
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Hmmm, somehow Sharepoint already seems better.
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May 4, 2017 16:35
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Old Binsby posted:he put it on Yammer I've tried really hard to find a reason to like Yammer. None found.
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May 25, 2017 00:03
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of course it's empty
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Potato Salad posted:Welllll, or you deploy mobile phones. Some businesses cannot maintain nonprofit status and provide that kind of fringe benefit without (relatively) massive penalties. Can you elaborate on that? I currently work for a non profit, and I am trying to get them to give me a company phone. Instead they only offer reimbursement. 24/7 contact really makes me want to have to separation of devices.
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May 25, 2017 02:49
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Potato Salad posted:And the phone is supposed to still be yours for personal use? My own phone is my personal phone. They provide an additional stipend to pay for it so they can call 24/7.
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May 25, 2017 12:18
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Potato Salad posted:The IT guy shouldn't be informing accountants how to interpret tax law, but there you go. I take it there is no real appropriate way for the IT guy to tell the accountants they are wrong and they should give me a phone.
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May 25, 2017 15:59
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Potato Salad posted:Every door access system is expensive. Focus on support and features I wouldn't even touch the door security. Unless you are trained in door systems, the wiring can be a real bitch sometimes. We just hired an outside company to do it, and we get full management of the system. It even connects to active directory so we can store the card information in there. EDIT: am moron Beefstorm fucked around with this message at 23:42 on Jan 3, 2018 |
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Dec 27, 2017 18:06
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Crowley posted:That's just a good system. Disable the user in AD, and their keys get locked out too (I assume). That sounds like a great feature to me. Yeah, I take back my previous statement. It is way more useful than I give it credit for.
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Jan 2, 2018 19:37
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Digital_Jesus posted:Cisco can suck poo poo. As a recent customer of a new Cisco switch, I have to ask, what drives this sentiment?
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Jan 11, 2018 16:49
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Internet Explorer posted:For some same reason you have an AT&T logo in your avatar. I have no counter, you are pretty much correct. Also, the AT&T logo has to do with my old job. The caption is making fun of the fact that the CEO of AT&T made a hand gesture that made me think he has a small penis. FreelanceSocialist posted:Anyone happen to have a GSuite Promo code for a US Business plan? Considering upgrading and it looks like I get a discount on the first year and you get a kickback? For the non-profit I work for, here's their referral link.  https://goo.gl/8o1xDz And here's some promo codes for 20% off. G Suite Basic Plan NCGN39YPWNMDJGT G Suite Business Plan WAWFNWXKXCXTN7D Beefstorm fucked around with this message at 17:11 on Jan 11, 2018 |
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Jan 11, 2018 17:04
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Digital_Jesus posted:Flip Side: HP will warranty poo poo until the sun burns out. Dell tells you to gently caress yourself after 6 years. Can confirm, user dropped laptop and broke the screen. HP replaced it under basic 1y warranty. No accidental coverage.
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Jan 11, 2018 19:48
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sneakyfrog posted:gently caress printers Get a printer contract. I cannot praise ComDoc service enough. Sales, you usually have to negotiate the price down. But their service is amazing.
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Feb 7, 2018 15:00
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Rick posted:Get a printer contract but don’t get a Xerox printer contract because you still end up supporting it yourself anyway. I have no experience with Xerox direct. But ComDoc, also owned by Xerox, has done an excellent job of keeping us happy. Service requests are usually handled same day or next day, assuming they don't need to order a part.
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Feb 8, 2018 17:14
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NevergirlsOFFICIAL posted:It also helps quantify the porn consumption in my household. Data gathering on porn habits? Now that's my kind of product.
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Feb 17, 2018 00:55
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NevergirlsOFFICIAL posted:I mean it's a dns server so it's just tracking dns hits. It'll show how often I go to extrakinkyscatandnecrophilia.com but not which subcategories in there. Boooo. That is NOT my kind of product. I need to know if my household members are more into scat or dead people... In other news, what's everyone's thoughts on System Center in the context of this thread.
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Feb 21, 2018 15:43
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NevergirlsOFFICIAL posted:I've heard osticket is fine? OSticket is, ok. I've fallen in love with Jira Service Desk. But some people might not fit into that mold.
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May 16, 2018 16:02
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EDIT: am idiot. ignore this.
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May 31, 2018 19:22
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Thanks Ants posted:Is Onsip any good? I am equally interested in other opinions of Onsip. Never buy Windstream service. It's trash.
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Jun 28, 2018 16:45
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Tapedump posted:(And, still curious... what is Open License? Google’s answers confuse me.) Sometimes I wonder if it is worth opening a Microsoft Licensing megathread...
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Sep 5, 2018 12:50
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Internet Explorer posted:Microsoft started a new program a few years ago, specifically targeted at SMBs where they do "soft audits." Some random contractor from Microsoft will reach out every year or so to have you do a self-audit so they can sell you things. That must be the type of audit I have dealt with in the past. It was a third party in Australia, auditing a company on the east coast in the US. What?
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Sep 6, 2018 14:53
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Jack the Lad posted:Windows 10 Updates are confusing me. Are you certain there is not another group policy superseding your automatic update policy?
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Nov 7, 2018 14:10
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Schadenboner posted:Windstream  I'm doing everything in my power to drop them as a provider when our contract is done.
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Jan 3, 2019 03:31
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Matt Zerella posted:Freshdesk is pretty great. We use Jira and it's horrible. What do you not like about Jira? I am curious.
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Mar 11, 2019 17:28
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Matt Zerella posted:We do force it into all kinds of roles though so that might have something to do with it. That is the trap I already find myself falling into with Jira. I can make it do almost anything. But, it probably shouldn't do everything.
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Mar 13, 2019 12:51
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NevergirlsOFFICIAL posted:"My VPN isn't working." Theme of the week...
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Mar 18, 2020 17:16
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