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Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...
Okay. Cool. You can figure this out you just gotta go slow and methodical. So initially the computer powered on (fans spinning) but you had no picture on the monitor at any point? And now the computer is not powering on (no fans)?

If that is correct, we obviously gotta start by getting it to power on and stay powered on. Then we can tackle the display issue next. What I would do now is eliminate a bunch of possible problems by temporarily simplifying your setup. What you ultimately expect here is to narrow it down to one thing being the culprit, so what we wanna do is test the simplest setup that would be expected to work and see if that works. If it does we can add things one at a time and if not we have narrowed it down somewhat already.

So, remove all RAM except one stick and make sure it is in the slot you're supposed to be using first. Usually that's slot number zero or number one, you can check your board manual. Remove the video card and use onboard for now. Unplug all drives: SSD, hard drive, dvd drive, whatever you got. Unplug the front panel connections other than the power button (so unplug reset switch, power light etc.) Unplug front USB ports/front audio. For external connections, just have the power cable and a keyboard connected nothing else. Double check your motherboard power cable connections and your power button connection. You should at this point just be testing your motherboard, cpu, one stick of ram, power supply. That's it. See if it powers on and stays on.

If it does, okay great now we can add things one at a time and see if/when the problem comes back. If it still does not power on, we know the problem lies somewhere in this limited setup we are testing and we can take further steps. If and when we get there I'll give you more advice, and I'm sure others will probably help too.

If I'm wrong about the current situation, please explain more.

Good luck!

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Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...

AVeryLargeRadish posted:

AHA! The mobo power connector on your PSU is partially out, if you look at your pics you can see that it's not all the way in.
NAILED IT

That is likely to make the system power on so definitely fix that first. If it still doesnt power on and you try the process I outlined, it would be okay to leave the front panel connections in place at first and see what happens. Then if the system still doesn't power on you would want to try removing them cause they could be the cause. But probably what Radish noticed in the photos is going to be the solution for powering it on. I didn't even look at the photos, good catch Radish

quote:

I spent almost 30 mins getting them to plug in throughout today and cursing like a sailor whilst I worked on it.
edit: this is like a required rite of passage in building computers by the way, those stupid little things frustrate everybody at least at the beginning so welcome to the club :)

Col.Kiwi fucked around with this message at 23:20 on May 22, 2016

Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...
Nice, progress.

Make sure the monitor is set to the correct input, like HDMI or VGA or whatever. Some monitors do not automatically detect what you plugged in.

Once you're sure of that, and sure that the cables are properly connected: the next step is to connect that monitor to some other computer or device using the same cable. Or try a different monitor or even a TV, whatever is available.

Before going further we want to be sure is it the computer itself, or is it the monitor and/or cable. If and when you confirm the computer itself to be the problem, that's when I would remove the video card and test with on-board video. If on board video still doesn't work and the monitor is definitely fine I'll have further troubleshooting suggestions.

Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...
So just to make sure, you have tried each of your sticks of ram one at a time? And you've tried each of them in first slot then in the second slot? Sounds like it. A dead stick of ram or a dead ram slot is possible, but two dead sticks or two dead slots is very unlikely. So it's probably something else.

The thing about screws is weird. Generally that means you are either using the wrong type of screw and the threads dont fit the threading in the standoff, or you messed up installing it and stripped either the standoff or screw or both and want to replace them.

What I would do at this point is remove the motherboard from the case in order to better inspect it and test it outside the case, because if it is improperly mounted that can cause issues. I'd be looking closely for physical damage to the board, as much as I hate to say it you might possibly have damaged the board while installing it. You can test the board outside the case, just put it on a surface that does not conduct electricity. It's easy to just put it on top of the box it came in. Have your cpu and ram in there and connect your psu, keyboard, hdmi but nothing else. You can power on the board without the power switch from the case, what you do is take a small metal object like a screwdriver tip and touch it simultaneously to the two pins the power switch should connect to. This shorts the two pins together (just like the power switch would) and powers on the board.

If the board works outside the case you have an issue caused by how it was mounted, something is shorting or grounding out cause something conductive is making contact where it shouldn't. If the board does not work outside the case, I am leaning towards either the board or CPU is either damaged or defective. To be sure you'd want to also try a different PSU but I don't know if you have one handy.

The types of damage to look for would usually be scratches in the board surface: which are usually going to be by the PCIe slot from the video card bracket scraping against the board, on the underside of the board from standoffs scraping against the board, or occasionally near the board mounting points from a screwdriver accidentally colliding with the board surface. It is also possible you damaged the CPU socket by bending one or more pins while installing your CPU, youd have to carefully take out the CPU and closely inspect inside the socket. Unfortunately these are relatively common mistakes by first time builders, Ive seen countless examples. Hopefully none of your stuff is damaged. If you get to this point and you arent confident in your ability to spot damage, you can upload close up good quality pictures and we can check it out that way. If you get to this point and there is no physical damage you probably have a defective board or CPU.

Good luck, rooting for you

Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...
Yeah for SURE make sure you've tried a single stick of ram in each of slots 1 and 2, then the other single stick of ram in each slot, before you tear everything apart. Don't wanna be doing a bunch of extra work to find out its a dead stick of ram or dead ram slot

Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...
Yup thats the one. Looks like it is probably all the way in the slot properly, though I cant tell for sure from that angle. So you tried each of your two ram sticks by themselves in each of those slots right? If so, ugh I think it's time to pull out the board

Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...

Josef bugman posted:

So how will I know if it is buggered once I remove it? And if it is buggered (as I fear it may be) why does it still sort of power up and all the fans turn on? Wouldn't it just be lumpen if the central bit was all hosed up.
You may have missed some or all of my rather long post earlier today, I described how to test the motherboard outside the case and what to look for for common types of physical damage. Please take another peek at that post and then feel free to ask more specific questions or post photos.

Why does it still power up? Well I'm not an engineer just a nerd but that's just how computers are. With a faulty or damaged motherboard it is common for it to power on but not POST, so power on but not give display or anything.

Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...

Josef bugman posted:

Okay, thanks for the info guys. Going my way through Col.Kiwi's suggestion about taking the Mobo out. Do you mind if I just remove the mobo and take photos before I try anything that requires electricity around it?

Also, if I may, would it be possible to start swearing furiously?
Photos - sure sounds good I will check them out and I'm sure so will some of these other helpful folks

Swearing - mandatory

edit: oh yeah, somebody else suggested this but once the board is out you'll want to make sure there are no extra standoffs installed. Standoffs are the little posts the motherboard mounting screws get screwed into. You don't want any extra ones touching the board anywhere there isn't a screw. Although if that was the problem you probably would not get fans or beeps, it is worth making sure

Col.Kiwi fucked around with this message at 20:10 on May 23, 2016

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Col.Kiwi
Dec 28, 2004
And the grave digger puts on the forceps...
Yay you did it! Turns out whoever earlier said ram can need more force than you'd expect was right. Too bad it took a while to figure it out with help only being over the internet but who cares, you're up and running! Have fun

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