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Problem description: At any moment, after any period of playtime, sometimes my computer will just completely shut down for about five seconds before rebooting itself. It started when I installed WildStar (so I uninstalled it), then continued happening while playing FFXIV, but has also occurred while playing Subnautica, and one other game that I don't remember right now. There is no indication that anything is wrong when this happens: the screens turns black for a brief moment, the tower turns off, then turns itself back on as if it were a power flicker. Attempted fixes: Googling suggested that it might be caused by Dx 11 and Nvidia not playing well together. Updating my drivers did not work, and I'm inept enough that trying to downgrade them sounds like I'll break something worse. Changing my main game back to Dx 9 seemed to make the problem go away for a long time. After playing Subnautica, it just returned in a very unpleasant surprise and now even seems to show up in FFXIV while on Dx 9, although perhaps before that I was just really lucky. While I do have two monitors and in my google runs it has been suggested to possibly be a problem with refresh rates/monitor/driver interaction, my "main" monitor is too poorly colored and fuzzy for the amount of motion that goes on in games; instead, I attempted to enable Vsync (and then triple buffering) within the Nvidia control panel. This had the side-effect of FFXIV mysteriously locking the framerate to 30fps despite being set to 1/1 refresh on a 60hz monitor while in bordered windows mode (fullscreen refuses to work on the secondary monitor), despite the fact that it would go 60+ if unlocked entirely. Recent changes: What seemed to have triggered it was installing WildStar in February/March (don't remember exactly) and it has since then followed me to other games. No sorts of system spec changes or installs aside from games or driver updates. -- Operating system: Windows 7 Home Ed. 64x System specs: Unfortunately for all of us, I bought this off of a coworker who built the whole thing himself and I don't know each individual part. FFXIV has a built-in information reader in case of technical issues, so I'll be taking that. If more information is necessary, I can absolutely look up each individual part that is not included in this. SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151230-0600) SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4 SYSTEM_BIOS BIOS Date: 09/10/12 17:01:59 Ver: 04.06.05 SYSTEM_LANGUAGE English (Regional Setting: English) SYSTEM_MEMORY 8145.832MB SYSTEM_VIRTUAL_MEMORY 2047.875MB SYSTEM_PAGE_FILE 16289.871MB SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.471GB SYSTEM_FREEDISC_SPACE 41.816GB SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 589.982GB SYSTEM_DIRECTX_VERSION DirectX 11 SYSTEM_GRAPHICS NVIDIA GeForce GTX 770 SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1 SYSTEM_GRAPHICS_CHIP GeForce GTX 770 SYSTEM_GRAPHICS_MAKER NVIDIA SYSTEM_GRAPHICS_VRAM 1989.688 MB SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB SYSTEM_GRAPHICS_DAC Integrated RAMDAC SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz) SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6839 SYSTEM_GRAPHICS_DRIVER_DATE 6/3/2016 3:38:10 AM SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0 SYSTEM_GRAPHICS_PIXEL_SHADER 3.0 SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT SYSTEM_GRAPHICS NVIDIA GeForce GTX 770 SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2 SYSTEM_GRAPHICS_CHIP GeForce GTX 770 SYSTEM_GRAPHICS_MAKER NVIDIA SYSTEM_GRAPHICS_VRAM 1989.688 MB SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB SYSTEM_GRAPHICS_DAC Integrated RAMDAC SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz) SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6839 SYSTEM_GRAPHICS_DRIVER_DATE 6/3/2016 3:38:10 AM SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0 SYSTEM_GRAPHICS_PIXEL_SHADER 3.0 SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT SYSTEM_SOUND Speakers (Realtek High Definition Audio) SYSTEM_SOUND_DEVICE_ID {2047DBF4-0421-4514-9094-41B508E8F8DB} SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6559 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 1/31/2012 7:14:04 PM SYSTEM_SOUND SCEI MONITOR-C (NVIDIA High Definition Audio) SYSTEM_SOUND_DEVICE_ID {41C29698-A222-4FE9-9CAF-5F8E536335CB} SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0014 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 6/3/2016 3:38:10 AM SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio) SYSTEM_SOUND_DEVICE_ID {57D033D3-4F21-4077-89F9-D36133462444} SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6559 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 1/31/2012 7:14:04 PM SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Keyboard SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {44473910-5FC2-11E4-8001444553540000} SYSTEM_INPUT_NAME Micr SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {44478730-5FC2-11E4-8002444553540000} SYSTEM_INPUT_NAME Micr SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {44478730-5FC2-11E4-8003444553540000} SYSTEM_INPUT_NAME Micr SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {44478730-5FC2-11E4-8004444553540000} SYSTEM_INPUT_NAME Micr SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {4447AE40-5FC2-11E4-8005444553540000} SYSTEM_INPUT_NAME Micr SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0 Location: USA. I have Googled and read the FAQ: Yes! Shoopuf fucked around with this message at 08:52 on Jun 26, 2016 |
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Jun 26, 2016 08:49
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| # ? May 2, 2024 04:01 |
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The usual place to look for this kind of issue is at your power supply. What brand is it and how old is it?
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Jun 26, 2016 23:25
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It's a Corsair GS700. This thing. It would be at least two years old, although I don't know exactly when the computer was put together. And the other side of it, for good measure:   ... while taking that first picture, however, uh... This wouldn't have anything to do with it, would it? It slots back in perfectly fine and holds there but I noticed it wiggling when I was getting the sides off. The guy mentioned it when I bought it off him, but it's never been a problem before.  Now if only uploading to imgur didn't take forever and slow my entire network to a crawl. 
Shoopuf fucked around with this message at 01:00 on Jun 27, 2016 |
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Jun 27, 2016 00:38
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That power supply is 4-5 years old in addition to being broken, replace it and see if that fixes your issues.
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Jun 27, 2016 07:01
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In that case, I'll look into getting a better one. If the problem persists, I can return to this post, correct? Thanks for the quick advice regardless!
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Jun 27, 2016 08:19
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I had the same problem with FF XIV DX 11, with a GTX 970. It eventually followed me into DX9 and the occasional other game. It turns out the card would poo poo the bed at 70 degrees or so, which I didn't think was dangerously high for a video card. The stupid piece of poo poo also capped its fan speed at 20% which is the reason the temp got that high to begin with. I started using MSI afterburner to actually let the fan spin. Temperatures dropped dramatically and I've been 100% stable in game for months now.
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Jun 27, 2016 19:01
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| # ? May 2, 2024 04:01 |
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Shoopuf posted:In that case, I'll look into getting a better one. If the problem persists, I can return to this post, correct? Thanks for the quick advice regardless! If it's related to the same issue.
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Jun 27, 2016 22:05
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