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Problem description: My computer's wifi will connect, stay connected but refuse to connect to the internet after about five to ten seconds later even though it says its connected. Attempted fixes: 1. Updated my drivers. The item in question is a Qualcomm Atheros QCA61x4 Wireless Network Adapter. I right clicked the device manager tab> Update Driver Software> Browse My Computer for Driver Software> Let Me Pick> Clicked (Previously mentioned driver software) version 12.0.0.102. This was the top one as strangely there are two identical ones in spot one and two with no discernible difference between them. I've used both and restarted with no changes. Same behavior. 2. Changed power management settings. Originally the computer had the box "Allow the computer to turn off this device to save power" checked. I unchecked it. Still no change after a restart. 3. Used the command prompt with the following lines: netsh int tcp set heuristics disabled netsh int tcp set global autotuninglevel=disabled netsh int tcp set global rss=enabled netsh int tcp show global Again I restarted. No joy. I've not really found any more answers online after a few hours of googling. Recent changes: No new changes. This is a new computer as of just a weeks ago and has been ongoing since day one. I finally just now really have the ability to address it. Operating system: Windows 10 Home System specs: Machine manufacturer: Lenovo Model number: ideacentre 700 - 25ISH. Processor: i5 - 6400 2.7GHz HDD: 1 TB RAM: 8G Location: United States I have Googled and read the FAQ: Yes Other notes: I've run through the previous more obvious tech support stuff. Resetting my wireless router, checking if the internet works on another computer (it does work with my laptop with no interruptions) and what's the worst is that sometimes it will run for half an hour or an hour or more with no problems, but far more often than not it doesn't work for more than five to ten seconds. This bad behavior comprises most of the day and normal connectivity is the exception and not the rule. I can disconnect and reconnect from the wireless with the internet access button in the lower right hand corner, but then it almost immediately stops working. I'm not at all sure what I'm doing wrong.
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Aug 8, 2016 03:18
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| # ? May 13, 2024 03:03 |
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It sounds like your machine has a defective wireless adapter, since it has never worked. Return it to the place you purchased it from for a refund.
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Aug 8, 2016 03:27
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That's what I was afraid of. Thanks.
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Aug 8, 2016 03:29
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