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Not to sound snarky, but it could quite easily be a hardware problem. Wifi cards are essentially small radios, and they can fail over time. While I've generally had good luck with my own hardware, I had to replace a fair number of wifi cards when I was doing computer service. What support told you about updates isn't completely unreasonable, either. Do you have an ethernet cable available? Could you connect the iMac to your router using it and see if you can get online and install whatever updates are waiting? From what you've said it sounds like you can see wifi networks, it just fails to connect - the above is posted with that assumption in mind.
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Mar 16, 2017 02:28
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| # ¿ May 3, 2024 18:51 |
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