Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
Steakandchips
Apr 30, 2009

Any update from Larches?

Adbot
ADBOT LOVES YOU

Steakandchips
Apr 30, 2009

Methylethylaldehyde posted:

Man, the cyberpunk dystopia is here, only instead of hot half-cyborg Asian chicks and seedy Japanese diners, it's some underpaid nerd in an office trying to cope with 100,000 infected webcams sending billions of dickpicks per second and crashing the servers because we as a race can't have nice things.

Beautifully put.

Steakandchips
Apr 30, 2009

Larches I can’t wait till you hand in your resignation.

Please document the reactions in full.

Steakandchips
Apr 30, 2009

I have learned a great deal from these forums, and have received a lot of help over the years over esoteric issues.

debdrup, factory factory, many others...

Thank you all :)

Steakandchips
Apr 30, 2009

How large are the pdfs we talking about?

How feasible is it to change your software's archive to accept larger pdfs?

Steakandchips
Apr 30, 2009

Farking Bastage posted:

Seriously. The other groups listened to us after that and disabled smb1 across the board, and I believe the 911 people are going to be executed by firing squad(hopefully). Biggest near miss I ever saw.

This literally just made me turn off SMB1 in my home servers. Thank you, thread.

Steakandchips
Apr 30, 2009

I used to live next to City Airport in London. I had Hyperoptic Internet, 1gbps both up and downstream.

I now live out in the sticks in Scotland. 80mbps down, 20 up.

Ugh. I went from having forgotten that things actually take time to download and not caring about ever saturating the connection to... well things taking up to half an hour to download and settling bandwidth limits on servers...

Sigh.

Steakandchips
Apr 30, 2009

spog posted:

On the plus side: you are now surrounded by friendly sheep instead of City Wankers. That's got to be worth something.

Wouldn’t move back for a big clock, aye.

Steakandchips
Apr 30, 2009

Jaded Burnout posted:

I used to live over the river from you.

Now I'm in the home counties and I barely get 40Mb :(

Near King George V station? I looked around there but the area seemed a bit run down compared to the newer developments north of it.

How did you find it? Safe? Noisy?

Steakandchips
Apr 30, 2009

Singaporean 1gbit was to Singaporean servers. Not to overseas ones.

Steakandchips
Apr 30, 2009

Woops double post.

Steakandchips
Apr 30, 2009

Nice, when are you quitting your crapjob and joining the newjob?

Steakandchips
Apr 30, 2009

Zamboni Apocalypse posted:

NA NA NA NA NA NA NA NA NA NA NA NA NA



MELBOURNE!

:roflolmao:

Steakandchips
Apr 30, 2009

I had electricians come in and do 4 drops of CAT6 in all of the following while my wife was away for a week:

Dining Room
Living Room
Bedroom
Wife's Study

All of which terminate in My Study in a patch panel.

They did such a good and clean job that you can't tell where the holes were drilled, and the conduit blends into the skirting boards. My wife did not even notice until I pointed the CAT6 plate out to her in her study.

£1300 all in, 3 sparkys for 3 days p much, including all material and labour. Best money ever spent. Would have taken me weeks and it would like rear end and my wife would never let me hear the end of what a shoddy job I did.

Also gently caress crimping/punching down.

Steakandchips
Apr 30, 2009

We had a developer in our team who had been with the department for 32 years.

He couldn’t be arsed to do anything for the last five years and finally retired instead of waiting further for a redundancy (we were not going to give him one at £100k).

Steakandchips
Apr 30, 2009

pr0digal posted:

Got assigned to finish documentation on a project I didn't work on! Apparently my co-workers who did work on the project couldn't be bothered so it got punted to me.

:tif:

Why the hell is him not doing his job your problem? Push back on this poo poo.

Steakandchips
Apr 30, 2009

Ah, sorry, just realised it isn't your problem much longer given that you just gave notice.

Steakandchips
Apr 30, 2009

Onions are nice, but not when other people near you eat them.

Steakandchips
Apr 30, 2009

Knormal posted:

If your fiber cables are loose you can try Metamucil.

:perfect:

Steakandchips
Apr 30, 2009

Arquinsiel posted:

My dad is enjoying an ongoing fight with his ISP where they keep disconnecting him for non-payment because their bank sometimes brainfarts and doesn't tell them it has received money to the account. There's a single reconnection fee due from the first time this happened on the account which he refuses to pay because it's their bank's fault they weren't notified of the payment. Every six months or so, they disconnect him again. Then see his account is fine, and has been always except for this stupid fee that everyone refuses to do anything about. Then reconnect him. Then add another fee to the account. Which he refuses to pay again...

At this point he's thinking of just switching ISP.

He should have switched the second time this happened. This is just poo poo.

Steakandchips
Apr 30, 2009

Cisco 7962 are the best phones.

Steakandchips
Apr 30, 2009

Agrikk posted:

Yesterday we received a critical support case because a customer lost a bunch of CRITICAL DATA from a database that was required for a product launch tonight. Because a developer, working directly in a production database, accidentally set a bunch of data to expire. Oh yeah: And no backups because $customer continues to be pants on head retarded.

We actually managed to get an escalation to get the service team to pull scattered bits from platters and get a sorta-kinda restore job running. So once again our Herculean efforts save them from themselves.

Their herp-derp incompetence makes me die a little bit more in anguished outrage every time we field a :kingsley: critical case that is 100% their ignorance and 0% our platform.

And I will never, ever, not ever, cause a hard drive to be sent into space.


Have I linked “Taking Retards to the Zoo” by the Dead Milkmen yet? I think I have.

Why are you bending backwards for these idiots? They don't pay for backups, let them eat poo poo.

Steakandchips
Apr 30, 2009

Zorak of Michigan posted:

One of my career life goals is to be in a situation where I can respond to one of those tickets with "wow, it really sounds like you hosed up. All our processes operated within our SLAs and so there is nothing we can do for you. Would you like to meet with someone to discuss best practices and how you could stop your future dumb decisions from turning into outages?"

I have achieved this career goal to a certain extent.

Yesterday, I sent this out after getting a stupid request:

"We are not in the habit of changing our job/process to cater to infrastructure shortfalls. We will not be moving from full file reconciliation on a daily basis to delta maintenance, as maintaining the delta is a lot more risky and a business decision was taken last year to use the daily full file.

If the infrastructure, I.e. general storage requirements for storing a required minimum 60 days of full file history, is not being provisioned as necessary, this is not an issue we are going to participate in resolving. Grow the storage space."

I.e. I am not making GBS threads up my process and making it more likely to gently caress up data because your stupid department can't buy enough SAN in advance.

Steakandchips
Apr 30, 2009

America really does suck when you get hurt or ill.

Steakandchips
Apr 30, 2009

Bin the fax machine.

Steakandchips
Apr 30, 2009

Good luck Larches!

Steakandchips
Apr 30, 2009

mllaneza posted:

A clipboard effectively makes you invisible. Even a notebook if you have a pen out.

A buddy of mine and I went to the Great American Music Hall in SF for a show and they had the upstairs chained off. We hopped the chain, went upstairs and found a table with a good view of the stage. We dropped a couple of notebooks and pens on the table and waited for the show. A waitress came up to kick us out. Before she could say a word we ordered a couple of martinis. We got the martinis.

Glorious.

Steakandchips
Apr 30, 2009

A mate asks me:

"Anyone have any experience with online booking systems (specifically for leisure facilities where you want to limit the amount of time that people can book and that sort of thing)? There seem to be around a gazillion systems around but it's hard to tell if they do the job without actually trying them out.

Most promising one I've found so far is skedda."

Any thoughts/recommendations?

Steakandchips
Apr 30, 2009

You guys have had some very lovely jobs. That really sucks and I hope you no longer have such capricious measurement criteria.

Steakandchips
Apr 30, 2009

Thanks Ants posted:

Bingo. HE is awful, and their CGNAT pool ranges are poor quality in terms of where the old geolocation databases list them at.

A few posts back, but, can you please dumb this down for me?

I am in Scotland, I have Vodafone Gigafast (gigabit symmetric) and on different days, Google Maps thinks I am in different places in the UK. Sometimes London, sometimes Manchester, sometimes where I actually am in Scotland. Is this to do with "CGNAT" and old geolocation databases?

I am a tech nerd, but not very savvy at networking.

Steakandchips
Apr 30, 2009

Right, ok.

My prior BT VDSL connection always showed me at my correct area in Scotland.

This one from Vodafone bounces around every few days.

Steakandchips
Apr 30, 2009

Never checked, but I imagine it rotates. Right, it's because Vodafone are thick and don't rotate localised addressed, and instead rotate nationwide ones...

Steakandchips
Apr 30, 2009

Entropic posted:

It finally happened; I spent most of a day unwittingly reenacting the DNS Haiku.

A few pages back, but this made me properly laugh.

Steakandchips
Apr 30, 2009

Bluetooth wireless headsets suck.

USB wireless headsets are excellent and reliable.

Steakandchips
Apr 30, 2009

tactlessbastard posted:

Fire her for generating unnecessary expense through carelessness, hire one of the homeless guys.

Start with the one with reliable transportation.

Reminds me of that one underpaid goon who had an older car in less-than-perfect condition, and one of his management saw it in the company parking lot one day and told him to get something newer because it was making the place look bad, with zero irony or appreciation for how little the goon was paid.

Steakandchips
Apr 30, 2009

We have a lot of those at work, i.e.:

JIRA
Service Now
SalesForce
Sharepoint

Sigh.

Steakandchips
Apr 30, 2009

Enterprise software is reassuringly expensive.

Steakandchips
Apr 30, 2009

larchesdanrew posted:

I applied for a promotion.

I've been "lead tech" at this job since I started, which was great for a starting job after a big move, but it's starting to wear REALLY thin being on helpdesk again. I honestly hate it so much and my anxiety has never been higher. A big part of that anxiety is just never knowing what's about to pop up and dealing with angry, snotty users.

It's been 15 years of this and I'm never doing tier support ever again.

We've been in sore need of an onboarding specialist for a while, and I feel I've finally gotten the service desk in good enough shape to move on to bigger and better things, and lovely awful documentation for newly onboarded clients is a huge problem for helpdesk.

So, if I get this position, my only job will be to travel the US and Canada, meet and greet new clients, and then spend a few days documenting the heck out of their business for service desk to reference.

Fingers crossed that I'm finally out of the service desk hell pit :ohdear:

Good luck mate, I really hope you get it.

Steakandchips
Apr 30, 2009

larchesdanrew posted:

Goodbye helpdesk :yotj:

NICE!

Adbot
ADBOT LOVES YOU

Steakandchips
Apr 30, 2009

larchesdanrew posted:

Nothing much to say! They said I was a perfect fit for the position. So I’ll be the new Onboarding Specialists. I get off help desk, I get to travel the country onboarding new clients, and I get to spend the rest of my time writing up documentation. Decent pay raise and I get to rack up some FF miles to cash in to visit my kids. I’m pretty happy :allears:

NICE!

  • 1
  • 2
  • 3
  • 4
  • 5