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I hate ATAs with a passion. I fight those drat 190s and old 187s all of the time. I've desperately tried to get an eFax solution in place for us that would eliminate the vast majority of them. But people dont want to pay for it, or change, and just like to insist they NEED that fax machine that they only get like 20 faxes a year on.
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Feb 28, 2020 14:31
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I just dealt with the bitchiest old election official for a county who insisted that they need an analog line for their election/ballot box machine. I told her #1 telcos arent even putting analog lines in new construction, #2 the organization wasnt going to pay $50 a month for the old analog line at their old building, and #3 its not my problem. They can call in the election results, they just dont want to. Man I'm all worked up about ATAs, analog lines, and old bitchy people this morning. I need to go eat a donut and cool off.
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Feb 28, 2020 14:58
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Weedle posted:It's insanely loving stupid that we're still using voting machines that require analog lines I have sympathy for the volunteers and people staffing voting areas during an election. They're just stuck trying to make the best out of a bad situation and just want to help people vote. But there are entire departments, who work full-time, who've had nothing but time to vet this stuff out, and test different vendors. And yet the best they come up with is some behemoth of a machine that requires an analog line to talk back to their HQ. I'd love to know if its just sheer incompetence, some sort of bribery, political chicanery or some mixture of the three that got us here.
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Feb 28, 2020 15:09
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First day as a network engineer at my current position. I'm tasked with working on a project that involves us removing completely open trunks between devices and pruning them down to the vlans that are actually in use. Anyone who works with Cisco knows where this is going... I learned the difference between switchport trunk allowed vlan ADD and switchport trunk allowed vlan. Basically I cut off a huge segment of our company from the internet and our LAN for about 30 minutes until I could get to the site and reboot the switch. Its a mistake I've only made once.
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Jul 10, 2020 13:13
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Mustache Ride posted:Who the gently caress is still using Novell in TYOOL 2020? Oh god you would be surprised. I had a job at a former place that will go unnamed still using Novell and NOT actively looking to replace it. Direct quote from head of IT at that org "Microsoft is the 800 pound gorilla in the email world. Everyone will try to exploit Exchange and we can just sneak by cheaply with Novell!". I tried to explain that security through obscurity is generally frowned upon but he choose to ignore that bit of wisdom.
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Jul 27, 2020 14:22
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Collateral Damage posted:Changing the terminology is good. Thats my biggest complaint as well. Companies will change terminology and blast the change all over social media congratulating themselves yet fail to hire a single minority or make any meaningful change. My long battle with Comcast has finally come to an end. Still waiting on an explanation as to why 3 of my sites have been down for a week. Going to rake my rep over the coals for this.
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Jul 29, 2020 13:25
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I just listened to an interesting podcast about meetings: https://freakonomics.com/podcast/meetings-rebroadcast/ I wish my work would actually follow through on anything mentioned in it! Instead we have biweekly meetings that benefit almost no one and that 2 people take up 3/4 of the time in. The few times I've ran a meeting for a project I've made sure to send out the agenda in advance by email and then follow up with minutes/notes afterwards.
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Aug 4, 2020 16:14
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Woohoo old building nightmare stories! I was working in a city setting up a wireless bridge that connected street lights to a controller and they wanted to see if they could reuse an existing antenna that was up on the roof. So I popped a ceiling tile and started poking around. We found a 1500 watt Motorola radio system that had been plugged in running unused for close to 20 years. It had originally been used to communicate with the public works department from city hall before the widespread use of cell phones. I guess they just left it in place as a backup and then eventually they installed a drop ceiling under it and it sat unnoticed the whole time. It'd be fun to see how much energy that thing used and ended up costing the city.
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Oct 26, 2020 21:24
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Motronic posted:There really aren't any commercial voice 2-way radio systems like that. So no. I think this is the more likely scenario. I also found a mummified mouse next to it when I popped the ceiling tile.
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Oct 27, 2020 14:14
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dragonshardz posted:Split tunnel ist verboten. State/department policy. What kind of nutjob place do you work at? I deal with state governments all the time for police networks and even they let us enable split tunneling in certain areas. Your department policy sounds dumb.
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Nov 3, 2020 15:44
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I set my phone hotspot to iphone [VIRUS DETECTED]. Initially I thought it was funny then I had about 10 different family members freak out that there phones got "hacked".
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Nov 4, 2020 15:53
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22 Eargesplitten posted:That's a feature, not a bug. A good chunk of my time in soon to be previous job was spent managing police body and dash cams. If a cop was going to sabotage footage it wouldn't be on the hardware end it'd be in classifying the video when they get back to the PD. That said I have come in to clean up some truly terrifying setups for police cameras. Its definitely an area where laws haven't kept up with technology. Add in the fact that small towns and departments with low budgets that even want body cams cant get them setup properly and you have a recipe for disaster.
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Nov 19, 2020 14:19
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I'm not disputing they dont try and hide body cam or dash cam evidence. What I'm saying is that what they are FAR more likely to do is end their shift, dock their body cam, and classify the videos as something innocuous that doesn't need saved long term. At least in moderately well thought out and designed systems. The truly cheap poo poo ones yeah they can just physically damage the camera and get away with it. Thankfully those are becoming a lot less common. The best ones I've seen are essentially cell phones that are chest mounted and recording to a cloud service 24/7 while on. They are extremely expensive however and a lot of departments have not wanted to buy them because they also have very little or any control once the footage leaves the phone.
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Nov 19, 2020 20:16
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Worst outage I ever caused was the day I forgot to type switch port trunk allowed vlan add. Cut my access off and a whole huge section of our network as I frantically drove 15 minutes to the site to reload the switch. Ive only made that mistake once at least...
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Dec 9, 2020 19:49
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RFC2324 posted:isn't there a way to confirm the changes that reverts if you don't confirm again in X minutes? Yeah you can do reload in X and then cancel to fix that or you can use revert if you have it configured on the switch. In my case I was new, thought it’d be a quick simple thing, and did neither.
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Dec 9, 2020 20:24
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I could see QR codes getting used slightly more now that IOS cameras natively read them instead of requiring another separate app. I think android already did that as well.
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Dec 15, 2020 17:22
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TITTIEKISSER69 posted:WAP indeed 
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Jan 6, 2021 22:35
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Man I hate putting yourself out there in a meeting only to get totally and utterly shot down. Starting at a new job, been here about a month now. Get brought into a meeting about AWS logging since Im one of the only staff members to have some very limited AWS experience. We start discussing CloudTrail and I mention that I think it only logs API calls and that this concerns me from a security perspective because its possible people could do malicious things through a hacked web console session and we'd be blind to it. Only to get told in no uncertain terms that I am wrong. It happens, I know others on my team didnt know either, they were just going along with what I had said. Still doesnt feel good though.
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Jan 11, 2021 20:00
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Sprechensiesexy posted:I had this happen twice in my first months at a new job during team meetings, after the second time I was updating my resume within minutes. I don't mind being wrong, but they had no arguments beyond me being wrong and I just lost all respect because of their tone. My team at least was understanding. It was the outside team that shot me down. The guy was nice enough later to link to some documentation I missed, which was a nice gesture. It just sucks that you get everyone thinking we have some potentially big issue only to be flat out wrong. Oh well, learn and move on I guess. The saving grace is that our AWS security program is really just getting off the ground so I can make mistakes now I guess.
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Jan 11, 2021 21:45
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Woof Blitzer posted:Maybe I should learn to flip out and get pissy like all the boomers I am forced to work with when I'm wrong about something. Haha that was not the approach I took. After I was told how wrong I was, I said "Thanks for the info and clearing this up as a concern, this will help us move forward with our work". And left it at that. Im sure no one else gave it a second thought. I'm just in a new job, in a new role in my IT career, and with starting full time remote really forcing myself to make an impact and be good at my job.
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Jan 11, 2021 22:48
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Arquinsiel posted:From consultancy experience: "I have some concerns about this but I would like to check the documentation to see if I can find confirmation or a workaround before we commit either way". Now you sound methodical and clever! This is brilliant thank you.
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Jan 12, 2021 15:08
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I remember working in a remote village in rural Alaska and coming across what I had thought was old coax for cable TV only to discover it was actually 10base-T used with vampire taps. It was still in use until my trip up there...
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Jan 12, 2021 19:08
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wolrah posted:10Base5 used vampire taps on thick cable that roughly resembles TV cable. That could've been it, I must have misremembered my ancient cabling standards. Looking back that was such a fun job. Getting to fly out to villages on bush planes and hanging out for a couple of days before flying back. It was the perfect job for a kid right out of school.
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Jan 13, 2021 15:04
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New company handles IT announcements the best out of any place I've worked. Big announcements dont come from IT. Instead they go to a department head that will be affected by any big outage, upgrade, etc. They are the ones who send out the email and it seems to get a lot more attention that way.
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Jan 19, 2021 20:36
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Entropic posted:Anyone have any experience with Cisco support? I was assigned to try to troubleshoot an issue with a client where the web interface on their router just spins when they try to login, and I went and created a Cisco support account and made a ticket, but I've been ghosted by the support rep since their first reply on Tuesday despite multiple followup attempts. Does the device have support, as in is it current and someone pays for support for the device? Otherwise I think Cisco just does hardware support and nothing else. In any event how this goes down is you email TAC, they respond asking for a bunch of information you probably already included in your first email, they'll assign the ticket to someone, they'll ask you for all the same information again, you give it to them, then they ask for the output of a show tech, then they just tell you to do a code upgrade. At least thats been the case for me 90% of the time.
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Mar 12, 2021 14:45
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Holy poo poo, when did Eli the Computer Guy go completely off the rails? I was looking for some videos on Squid as I've never used it before and may need to for work and found an old video of his on it from about 6 years ago. Out of curiosity I clicked on his other videos and its just pages of him in what appears to be an orange prison jumper ranting about all sorts of fun stuff.
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Apr 7, 2021 14:28
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Im forced to use Chromium Edge and I dont actually hate it. I still prefer Firefox on my home Linux machine but Chromium Edge is perfectly usable.
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Apr 8, 2021 20:35
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Whatever you do just dont go SonicWall.
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Sep 16, 2021 13:58
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If you dont plan on doing anything fancy with it, like getting SNMP reads off of it or something I'd just go buy whichever cheap 1500VA you find. I have an old APC that works fine, I just end up replacing the battery every 5 years or so.
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Sep 17, 2021 20:27
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orange juche posted:https://forums.somethingawful.com/showthread.php?threadid=3984488&goto=lastpost HOLY poo poo, thats unexpected but not surprising I guess. I didnt really keep up with forum drama past about 2007ish but he seemed like he had substance abuse and health problems. I'll forever be grateful for finding SA and it leading me to SH/SC and the Finance forums, but have largely left the edgelord humor behind a decade ago.
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Nov 12, 2021 01:15
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This last job hop I worked on completely filling out my LinkedIn, nice professional photo, bullet point accomplishments for jobs, certs, buzzword bingo skills listing, etc. It made a HUGE difference. I work in the trendy cloud security sector so your mileage may vary, but I got a ton of recruiter hits, and ended up getting 3 offers from companies all from LinkedIn. Might not be worthwhile if you're just starting out in the HelpDesk world for example but it cant hurt, and will be useful for you down the line in your career.
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Nov 16, 2021 16:15
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Hughmoris posted:I never heard of Splunk until I started flipping through DOD-type job postings. You could totally learn the syntax, how to search logs, make nice saved searches, etc. Enough to be competent starting at a new place.
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Nov 16, 2021 21:58
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Mierdaan posted:The killer for satellite internet has always been the latency - isn't Starlink's big gimmick the comparably much-lower orbital height of their satellites? Thats my understanding of it. Much lower orbit, lower latency as a result. For rural folks without other options its a huge improvement over traditional satellite internet.
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Nov 30, 2021 15:24
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Im not an expert in this area, but if the discs are old enough, wouldnt bit rot be a legitimate concern at this point?
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Dec 6, 2021 21:41
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Buff Hardback posted:Eh, I'm of the opinion that if Apple or Google were to implode overnight, we'd have significantly bigger fish to fry than family photos. True! But Sears and Standard Oil at one time seemed invincible as well. Nothing lasts forever. I have a nice S3 setup in AWS for family backups, that goes to a local machine once a month, and maybe like twice a year I put stuff on a USB drive. If all of those efforts fail then I give up.
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Dec 7, 2021 02:49
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nexxai posted:One thing that took me nearly 20 years in IT to come to grips with is that while we all want to be the saviors of our respective businesses, sometimes downtime happens. Sometimes outages happen. This is worth repeating. As I've gotten further in my career I refuse to make miracles happen anymore for the most part. I'm getting asked a lot of questions today about my companies vulnerability to Log4J. I've done what I can with the tools at my disposal, identified and documented the huge gaps in coverage, and forwarded the info onto management. If they want better results they can invest into the security program.
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Dec 13, 2021 19:15
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Im dealing with a similar issue now. End user points to a speed test result from some site I have never heard of. Complains about our CASB and how its killing his internet speed. Literally all other tests show his connection to be fine and that our CASB isnt the problem. Just the results from this one lovely site. I dont know why I am dealing with this and we didnt just tell him to buzz off already.
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Jan 13, 2022 22:27
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Dirt Road Junglist posted:I'm in a similar position to AlexDeGruven, where if you ask me that question without first understanding where I am on the org chart, I'm going to call you an undertrained idiot who needs to do more due diligence than pasting from a script. This is more of a problem with the company, rampant turnover, and siloing than a soft skills or respect issue. Dont let those underlings forget you make more money then them too! That'll really put them in their place.
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Feb 2, 2022 02:46
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Dirt Road Junglist posted:I started in the help desk. It's about doing their job right, and management giving them the tools and documentation to do it right. But continue to go off. I would respond but I looked up where you are on the SA org chart and its clear that I am an undertrained idiot not worthy of your interaction. Please accept this Bonzi Buddy as a token of my respect: 
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Feb 2, 2022 03:31
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The time saved working from home is just incredible. I have a 6 month old and if I had my old commute I'd see the kid for an hour before getting her ready for bed and weekends. Now I can do laundry, run the dishwasher, prep dinner, etc. I dont think I'll ever work in an office again if I can avoid it.
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Feb 2, 2022 20:04
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