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DicktheCat posted:converse loudly on speakerphone.. It happened virtually overnight.
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Apr 11, 2023 04:34
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DicktheCat posted:I just don't get the mindset of intentionally being disruptive. Why?
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Apr 11, 2023 15:56
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Remulak posted:That was normalized the very minute reality tv started up and the principals needed to use speakerphone so the boom guy could pick up the other party. It's very weird, because people will talk about very personal things this way, then act like employees are in the wrong for having to exist in the vicinity of whatever place they walked into. Or worse, they'll do something requiring interacting with an employee, and not stop their other conversation. I don't know about other places, but there's a real issue in the US where "service with a smile" has turned working with the public into a dehumanizing grind. A manager at a shoe store almost cried in relief when I told him that it was ok they didn't have my size in the pair I first liked, because it's only shoes! He was ready to run himself ragged over some shoes that didn't exist!
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Apr 11, 2023 16:24
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DicktheCat posted:Why are dudes like this? It could just be my luck, but it always seems to be men in specific that do the speaker thing with music, while women seem to just converse loudly on speakerphone when they're rude with sound. Working with the public in any capacity became much worse with the advent of speakerphone on cell phones and affordable bluetooth speakers. the lovely old lady in the train bunk below me who thought it made sense to blast muslim devotional music at 2am begs to differ. i grant not being entirely familiar with the expected etiquette of overnight platzkart trains, but i was surprised that none of the surrounding locals told her to knock it off "i didn't bring headphones and i do not care" is unfortunately a fairly universal phenomenon
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May 24, 2023 12:04
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I used to work with a lot of college students, and in my experience, men are more likely to watch sports on their phone with no earbuds and no regard for the fact that they're sitting outside someone's office or classroom. I don't get the impression that they're doing it deliberately, they're just too up themselves to care.
Halloween Jack fucked around with this message at 16:30 on May 24, 2023 |
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May 24, 2023 15:47
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Men used to sit around listening to the game on little transistor radios; presumably this is an evolution of that. No excuses for not using earbuds these days, though.
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May 24, 2023 19:49
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I was at the help desk and about to help someone with his phone. He noticed the screen was dirty so he brought it up to his face and LICKED the screen, rubbed his spit around with a sock from his pocket, and handed it to me. Yes I took it. I figure I've touched much worse in the library without knowing it.
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Jun 2, 2023 01:15
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Rabe Radbury posted:I was at the help desk and about to help someone with his phone. He noticed the screen was dirty so he brought it up to his face and LICKED the screen, rubbed his spit around with a sock from his pocket, and handed it to me. That might be the most disgusting thing I have ever read. How degrading.
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Jun 2, 2023 02:18
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therobit posted:That might be the most disgusting thing I have ever read. How degrading. Right? Having to help someone use their phone? I would've told the guy "sorry I don't work for Apple/Samsung/T-Mobile/whatever" (Joking ofc friends, that sounded gross af. But yeah, I hated when folks would expect me to fix their laptops, and I would straight up refuse. Unfortunately some of my coworkers were softies, would oblige, and set a bad precedent for "oh sure I'll look at it" that some patrons then came to expect the next time it was riddled with malware. I can only imagine how much y'all gotta deal with it 10 years later when everyone has a smartphone.)
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Jun 3, 2023 05:51
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i hate how sooo many important things still dont have mobile versions of their websites. oh and mobile sites are still crappy and then do things like request pdf downloads or other things that are still best done with a real computer.
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Jun 7, 2023 22:37
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PhazonLink posted:i hate how sooo many important things still dont have mobile versions of their websites. Oof, I see your points, and my post looks pretty dickish now. I apologize. You're right, I've tried to get through government assistance sites and the like when I was homeless and relied on my phone, and it sucked. The frame of reference I had when I made the post was the patrons who wanted me to figure out why they couldn't access iTunes or something on their phone that cost more than my monthly pay.
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Jun 9, 2023 01:22
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Qtotonibudinibudet posted:the lovely old lady in the train bunk below me who thought it made sense to blast muslim devotional music at 2am begs to differ. i grant not being entirely familiar with the expected etiquette of overnight platzkart trains, but i was surprised that none of the surrounding locals told her to knock it off 1) my post is only about working with the public in the USA, specifically the east coast. 2) It's a bit mystifying that people scramble to defend the honor of men they don't know when a person who's borne the brunt of their consistent and likely culturally ingrained disregard notes the pattern. The point wasn't that women never do this rude behavior, the point was men seem to do it more, and the consequences for asking them to stop are often violent. This derail sucks, it's tedious and draining. Does anyone have a weird story about libraries? Like, what do you do if someone returns a book that's really gross, like their cat peed on it, do you ban them? Do people try to bring animals into the library a lot?
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Jun 23, 2023 02:25
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DicktheCat posted:Like, what do you do if someone returns a book that's really gross, like their cat peed on it, do you ban them? DicktheCat posted:Do people try to bring animals into the library a lot?
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Jun 23, 2023 02:50
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I use disinfectant wipes on books that need it. I can tell some of our patrons smoke, because I have to clean the ash and smoke smell off the covers. Smelly cat books get aired out for a few days and the returner a stern talking to. Please don't do that.
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Jun 23, 2023 04:27
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DicktheCat posted:Do people try to bring animals into the library a lot? We have some guy that would bring his unleashed pitbull, but apparently it's legal and fine because it's well trained. I think it growled at some kid that got too close and can't come back though. There's also a lady that would bring her weird little dog, which has since been banned for pissing and making GBS threads all over the floor while she talked to customer service on multiple occasions. She keeps trying to bring it in, and when she gets called out tries to pull a "oh, no, it's fine, I'm just here for a few minutes to use the bathroom" At some point somebody put a healthy kitten in the outdoor book return, which got taken by one of our staff that works at a rescue center.
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Jun 23, 2023 04:47
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Waffle! posted:I use disinfectant wipes on books that need it. I can tell some of our patrons smoke, because I have to clean the ash and smoke smell off the covers. Smelly cat books get aired out for a few days and the returner a stern talking to. Please don't do that. Kitty litter works for absorbing all manner of strange smells!
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Jun 23, 2023 11:41
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My favorite is when someone takes one of our hardbacks out to the beach and there’s sand in the plastic wrap-around.
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Jun 23, 2023 12:27
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DicktheCat posted:This derail sucks, it's tedious and draining. You're quoting a month old post to say the derail sucks, from a conversation from almost three months ago.
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Jun 23, 2023 12:38
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Tippecanoe posted:Yeah but if you tell them not to they just go "well it's a service animal", so nothing you can really do about it, at least where I've worked Under the ADA, you may ask if the animal is required for a disability and you may ask what tasks it has been trained to do that assists with that disability. You may not ask if the reasons are obvious (say, they're blind with a dog assisting them), but I assume it wouldn't be a problem for you if it was. You may not ask about the person's disability. You may not ask for proof outside of the above two questions. They aren't required to wear any sort of identification. You may not ask for the animal to demonstrate the task. However, if the person says it is an emotional support animal, then it is not covered by the ADA and they have no protections under it. Just the above two questions and that's it, and err on the side of trusting them unless they make it clear it doesn't actually qualify as a service animal. Service animals must be "under control at all times", which means on a leash with very few exceptions, almost entirely related to disabilities that prevent the owner from using a leash. Service animals must be "trained" for their task, though that's very broad. There's no certification or official trainers or whatever. You can train a service animal yourself and it would be covered by the ADA. In some places, like California, it's a misdemeanor to lie about whether an animal is a service animal. California has many more rules related to service and emotional support animals, if that's relevant to you. In all cases though, the animal must non-disruptive or the owner may be asked to leave. A hotel can't charge an extra cleaning fee for dog hair, but they can charge the owner if the dog chews up some furniture because that's disruptive and not under control. In a library, disruptions would include making loud noises or making messes. On the other hand, if your boss says don't bother people with dogs, then that's on them. But please don't blame the ADA. The ADA is really important and good and you still have some recourse if someone is misappropriating it. Personally, I'm pretty okay with someone getting away with it as long as people with disabilities aren't getting shafted. Zesty fucked around with this message at 13:27 on Jun 23, 2023 |
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Jun 23, 2023 13:02
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Triskelli posted:My favorite is when someone takes one of our hardbacks out to the beach and there’s sand in the plastic wrap-around. Reminds me of this: https://www.youtube.com/watch?v=F7PRKcVD9K8
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Jun 23, 2023 13:04
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I'm Canadian, and plus I'm speaking more to our policy, rather than the laws here. I assure you I have no interest in taking down the ADA
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Jun 23, 2023 14:29
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I can get an itchy trigger finger about the topic, but you did express annoyance about disability accessibility in a way that implied you didn’t trust it was being utilized in good faith.
Zesty fucked around with this message at 14:41 on Jun 23, 2023 |
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Jun 23, 2023 14:34
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Tippecanoe posted:
pffff, one guy does this once a month in my library. its because he does a legit program with the library, reading books to service dogs. its technically for kids, but it just lists the lower bound for ages.
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Jun 24, 2023 04:46
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PhazonLink posted:, reading books to service dogs. its technically for kids, but it just lists the lower bound for ages. I'm delighted and confused. Are you saying that a person comes to the library every month and reads books to a group of service animals? You mention a lower bound for ages - does that mean the books are written for YA or older? Are the owners of the service animals also present - and are they children? I'm giggling imagining a group of a dozen animals, mostly dogs but a few other species, listening in rapt attention as a kindly older gentlemen reads aloud from a Dean Koontz airport thriller while no other humans are present. fake edit: I threw most of that at Microsoft's AI and this is my favourite of the images it generated: https://www.bing.com/images/create/...e=1&form=SYDBIC
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Jun 24, 2023 09:36
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I appreciate the choice of author there 
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Jun 24, 2023 09:44
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ExecuDork posted:I'm delighted and confused. Are you saying that a person comes to the library every month and reads books to a group of service animals? You mention a lower bound for ages - does that mean the books are written for YA or older? Are the owners of the service animals also present - and are they children? As amusing as this is and after that description I kind of what for it to be true, sadly, that is not the program I think PhazonLink was referring to. Many libraries have a program where kids and other people who want to practice reading can sit down and read out loud to a non-judgmental service animal. It's a way for them to feel more comfortable because they know that the dog is not going to judge them like a teacher or a parent. But it's also just fun and adorable and comforting.
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Jun 24, 2023 13:31
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This implies the existence of judgmental service animals and I'm keen to see examples
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Jun 24, 2023 17:48
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My Lovely Horse posted:This implies the existence of judgmental service animals and I'm keen to see examples Cats. They watch, and they judge. Few are worthy.
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Jun 24, 2023 18:13
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Waffle! posted:Cats. They watch, and they judge. Few are worthy. That's why they aren't common service animals.
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Jun 24, 2023 18:16
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Only dogs and miniature horses can be service animals. Judgemental-rear end miniature horses.
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Jun 25, 2023 08:48
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a friendly penguin posted:As amusing as this is and after that description I kind of what for it to be true, sadly, that is not the program I think PhazonLink was referring to. Many libraries have a program where kids and other people who want to practice reading can sit down and read out loud to a non-judgmental service animal. It's a way for them to feel more comfortable because they know that the dog is not going to judge them like a teacher or a parent. But it's also just fun and adorable and comforting. Aww yeah we had a monthly program like that called Paws to Read! Kids could bring whatever book they wanted and would read aloud to the service doggies. It was really heartwarming to see kids excitedly checking out more books so they could be ready for the next month.  Of course you had the whackadoos that thought they could bring in any dog, and it was my job to tell them "sorry but hard nope". I had enough fun vacuuming that carpet after having a dozen dogs in that meeting room, I don't need your untrained inbreed taking a poo poo in there or worse, snapping at a child. Kinda had the same folks when Virginia Living Museum or the aforementioned Snakes Alive dude came. People would see a flier saying we were going to have animals and would think "oh, I should bring my turtle/iguana/parrot!" Sorry lady, the boa has got to go.
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Jul 1, 2023 00:56
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Hi goons! I am helping to build a library for my School which had no central library. The problem that I am currently having is how to display oversized children’s books. I currently have some standard bookshelves and I need ideas. I dont have a picture handy, but they are standard double stacked shelves about waist high. Could i get some suggestions please?
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Jul 17, 2023 17:58
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Small table(s) and/or angled book stands are the first thing that comes to mind. How many of them are there, how heavy are they, and what's the age range?
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Jul 17, 2023 18:20
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Heavy enougn to knock my bookends i tried over. I like the small tables idea. I need kinder kids to be able to grab them. Should I get some displays made of plastic?
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Jul 17, 2023 18:34
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I'm thinking they're not likely to stay in a neat display for very long so you might as well just lay them out on the tables. Or maybe put them in some crates or boxes so the kids can flip through and look at the covers and pull them out, like records.
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Jul 17, 2023 21:21
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I was told boxes would not be allowed. Lying books flat should be ok.
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Jul 17, 2023 21:32
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Erainor posted:Hi goons! Demco makes book display easels. https://www.demco.com/demco-reg-economical-all-purpose-wire-easels You can also get similar ones at the dollar store where they keep the picture frames. They won't work for super thick picture books but if you've got the 9x9 squares those should work fine.
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Jul 17, 2023 22:11
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Thanks to everyone who replied so far! I am keeping all these ideas in mind when i get back to the library to work on it next.
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Jul 17, 2023 23:01
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Today, I'm the weirdo in the library. I found a 3-piece stereo at the local salvage-from-landfill shop for next to free, and brought it into my university office to pump out the sound from my computer during long boring Zoom meetings where I just sit back and watch the talking heads. And, occasionally listen to music - if the offices next to mine are empty (walls are thin). Anyway, I don't yet have the cable needed to connect it to my computer but I wanted to test it so I went to the university library and found a couple of CDs. After I found the disks, I sat down at a library computer to look for a book or two - I'm interested in Australian popular music (one of the disks is Disk 1 of a 5-disk set of greatest Australian hits of the second half of the 20th century) and I was hoping to find something to read when I don't feel like working. Everything was online only, so I'll read them online or download the PDFs at my office. Oh well, I'll check these two disks out. The self-checkout is gone. I went to the desk, and the librarian checked me out. She had to type in the numbers on my staff card, and then type in each barcode number on the backs of the CD cases. No scanner. I assume there is a scanner somewhere, she just didn't feel like setting it up for one person with two items. I also assume that very few people borrow physical items at this university library anymore. I felt like a time-traveller - borrowing CDs for a 20-year-old stereo and actually walking across campus to do so.
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Jul 18, 2023 05:49
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I've been wanting to check out Prince of Tides from the local library, but I don't have a LaserDisc player.
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Jul 18, 2023 14:47
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