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Zesty
Jan 17, 2012

The Great Twist

Men interrupt libraries like THIS while women interrupt libraries like THIS.

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Zesty
Jan 17, 2012

The Great Twist

DicktheCat posted:

This derail sucks, it's tedious and draining.

You're quoting a month old post to say the derail sucks, from a conversation from almost three months ago.

Zesty
Jan 17, 2012

The Great Twist

Tippecanoe posted:

Yeah but if you tell them not to they just go "well it's a service animal", so nothing you can really do about it, at least where I've worked

Under the ADA, you may ask if the animal is required for a disability and you may ask what tasks it has been trained to do that assists with that disability.

You may not ask if the reasons are obvious (say, they're blind with a dog assisting them), but I assume it wouldn't be a problem for you if it was. You may not ask about the person's disability. You may not ask for proof outside of the above two questions. They aren't required to wear any sort of identification. You may not ask for the animal to demonstrate the task. However, if the person says it is an emotional support animal, then it is not covered by the ADA and they have no protections under it. Just the above two questions and that's it, and err on the side of trusting them unless they make it clear it doesn't actually qualify as a service animal.

Service animals must be "under control at all times", which means on a leash with very few exceptions, almost entirely related to disabilities that prevent the owner from using a leash.

Service animals must be "trained" for their task, though that's very broad. There's no certification or official trainers or whatever. You can train a service animal yourself and it would be covered by the ADA. In some places, like California, it's a misdemeanor to lie about whether an animal is a service animal. California has many more rules related to service and emotional support animals, if that's relevant to you. In all cases though, the animal must non-disruptive or the owner may be asked to leave. A hotel can't charge an extra cleaning fee for dog hair, but they can charge the owner if the dog chews up some furniture because that's disruptive and not under control. In a library, disruptions would include making loud noises or making messes.

On the other hand, if your boss says don't bother people with dogs, then that's on them. But please don't blame the ADA. The ADA is really important and good and you still have some recourse if someone is misappropriating it. Personally, I'm pretty okay with someone getting away with it as long as people with disabilities aren't getting shafted.

Zesty fucked around with this message at 13:27 on Jun 23, 2023

Zesty
Jan 17, 2012

The Great Twist
I can get an itchy trigger finger about the topic, but you did express annoyance about disability accessibility in a way that implied you didn’t trust it was being utilized in good faith.

Zesty fucked around with this message at 14:41 on Jun 23, 2023

Zesty
Jan 17, 2012

The Great Twist
Only dogs and miniature horses can be service animals.

Judgemental-rear end miniature horses.

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