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Problem description: Just bought a 2TB Samsung 970 EVO Plus to replace a 500GB 960 EVO. It's not detected in bios. Not detected in disk manager. Not detected in hardware manager... etc. etc. The computer detects and detected the 960 right out of the box. I have two of them. Both are and can be detected. Attempted fixes: Tried switching M.2 ports and using different/solo configuration of drives. The 960s were detected every time. None caused the 970 to be detected. The 960 and the 970 seem very similar. Both utilize the same interface and form factor. It would strike me personally that the 970 is dead out of the box... But how often does that really happen? Recent changes: None Operating system: Windows 10. System specs: The computer I built myself. The motherboard is an ROG Maximus X APEX. Location: USA I have Googled and read the FAQ: Yes
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Jan 8, 2020 02:35
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| # ? Apr 29, 2024 23:01 |
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The only thing I can think of to suggest would be to update your motherboard's firmware. The 970 Evo Plus uses a newer revision of NVMe (1.3 vs the 960s 1.2), but normally you'd at least be able to use the drive at the 1.2 spec if your board doesn't have proper support. It's not very common, but SSDs can be DOA just like any other component.
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Jan 8, 2020 08:18
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