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Problem description: I realised the other day I hadn't turned my x250 laptop on in a few months. So I did and found the internal battery (~6 years old) is fine but my less than 8 month old external is not. I either get a message saying 'External battery not detected' or Lenovo Vantage says it is charging but it never gets off 0% according to Windows, even after an hour or more. HWiNFO says it has ~6v, does that mean it's dead? It doesn't show any charge capacity or wear level like the other battery. Attempted fixes: Reinstall the battery drivers, leave it connected to AC overnight, do the battery gauge reset in Lenovo Vantage. Recent changes: Left my laptop to drain out for 5 months. However, the last time I left my laptop for ages the previous external 6 cell battery did the same thing but I just put that down to age as it was 5 years old at that point. -- Operating system: Windows 10 64 bit. System specs: Lenovo x250 (type 20CL) that I've swapped out the motherboard (i5-5300 Motherboard 00HT385), harddrive (Samsung 250 Gb SSD) and screen on. The external battery is Lenovo ThinkPad 68 3-cell Battery, 2060 mAh. Location: NZ. I have Googled and read the FAQ: Yes
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Mar 29, 2021 08:20
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| # ? May 6, 2024 11:44 |
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Should I just try to get the battery RMAd?
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Apr 1, 2021 05:48
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Probably. If the charge controller is acting funky now, the sooner the better.
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Apr 9, 2021 16:53
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