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Problem description: I started up my ~1 year old prebuilt HP desktop today from sleep to continue working on some Word docs from yesterday and it showed me just a black screen. I restarted it and pressing escape got me to this screen: Pressing escape there eventually (after like a minute) pops up this window:  Attempted fixes: From there, I ran diagnostics (F2) on all the components (cpu, ram, storage, board, video) and found no issues. The boot menu (F9) shows my SSD and selecting it leads to a black screen. Worryingly, going to bios setup (F10) and system recovery (F11) also go to a black screen. I made a Windows recovery USB on my laptop and it showed up in the boot menu, but selecting it also led to black screen. I expected worst case scenario would be just doing a fresh Windows install, but doesn't look like that's possible  I used Rufus to write a Windows iso rather than the Windows media creation tool, no change. I took out the GPU and plugged directly into mobo video out and there's no change. The computer is perfectly stable sitting on that screen so I don't think it's the psu, but not sure. I've never had any instability or issues with it til now and it's about 3 months out of the 1 year warranty lol. Anything else to try? Or do I just write it off and get a new mobo+psu and swap all the components over? Recent changes: Nope -- Operating system: Windows 10 System specs: HP TG01-2260xt, i5-11400, 3060ti, 16GB ram, 512GB ssd Location: United States I have Googled and read the FAQ: Yes sourdough fucked around with this message at 00:12 on Sep 21, 2022 |
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Sep 21, 2022 00:02
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Try a different SSD SATA cable (if it's that kind of SSD). Try using only one stick of RAM temporarily (swap the other stick if the first doesn't work).
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Sep 21, 2022 05:12
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Zogo posted:Try a different SSD SATA cable (if it's that kind of SSD). Thank you! Swapped ram out and no change, but I did have an extra ssd besides the main drive and removing that fixed things  I don't really get it because it wasn't a boot drive, but I will not question it further lol
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Sep 21, 2022 10:34
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