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to be fair if a joke is that good then a 6er is a good way to memorialize it in your rap sheet for all time
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# ¿ Jan 5, 2023 21:19 |
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# ¿ May 14, 2024 12:25 |
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I got like a dozen tickets today, I spent my day sleeping at my desk and occasionally reassigning them to different groups because our call center is dumb as hell.
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# ¿ Jan 5, 2023 21:20 |
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Zil posted:Hire me part time to do the routing for you and you can sleep the full 8 hours. Do you accept belly rubs and dog treats as payment? Because that's all I can afford.
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# ¿ Jan 6, 2023 09:56 |
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Well a year ago the treats were pretty good, but ever since this new CEO came in and hired their buddy's vendor, all the treats come individually wrapped and lack any sort of distinguishable markings.
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# ¿ Jan 6, 2023 14:29 |
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A Ticket came in:quote:WHERE
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# ¿ Jan 11, 2023 15:53 |
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Zil posted:Send the reply as WHY WHEN
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# ¿ Jan 11, 2023 16:46 |
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It's a very good story And shows a competency I can only dream of reaching someday
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# ¿ Jan 11, 2023 16:59 |
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Just consider it a dodged bullet. In like a week they'll try to reschedule again and you just say no.
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# ¿ Jan 11, 2023 20:45 |
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I had that exact same thing happen to me before. A recruiter who rescheduled on me, then ghosted me, and showed up a week later to try again. I didn't even bother responding. It made me swear off Robert Half as a whole forever. gently caress that guy for wasting my time and the blatant disrespect.
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# ¿ Jan 11, 2023 21:27 |
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*sitting on an outage call* Hey I see *engineer* made a config change last night. There's nothing wrong with the change. There's no reason it should impact this. The change has nothing to do with the problem we're having and is on a completely different piece of equipment. There is absolutely no relationship at all. ...This dude is cursed as hell I'm gonna roll it back anyway. ...Hey everyone resolution time is....now.
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# ¿ Jan 14, 2023 00:39 |
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Xerol posted:Teams is giving out good advice now. Same
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# ¿ Feb 2, 2023 20:13 |
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Weedle posted:when i was a small childe using windows 95 i thought the "illegal operation" error meant i was in huge, huge trouble and might go to jail wicked same
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# ¿ Feb 3, 2023 20:50 |
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Sywert of Thieves posted:This was BEFORE Gmail existed. I'm old. HEY DOES ANYONE WANT A GMAIL INVITE I GOT 3 OF THEM
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# ¿ Feb 12, 2023 14:32 |
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Wave was released when I was in college, and the biggest use we got out of it was collectively transcribing the professor's PowerPoint slides that he refused to share with us. We could copy a slide in like 10 seconds it owned so hard
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# ¿ Feb 12, 2023 16:13 |
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Entropic posted:I remember scoffing at gmail because it seemed comical to me that anyone would need an entire gigabyte for email of all things. We're offering 5 gig home internet now and the overwhelming opinion of this is, it's complete overkill, but we're all afraid to say that we'll never need it because we've all been burnt before.
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# ¿ Feb 13, 2023 16:41 |
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Yeah I was expecting it to be, like, $60k. The posting alone is unhinged enough, $125k shows they're at least trying.
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# ¿ Feb 17, 2023 00:10 |
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"Prior experience working in a start-up operation" So it's probably a start up that's trying to have a single person as a one stop shop for...every single computer need in existence. Including developing all of the 6 different idea guy's apps.
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# ¿ Feb 17, 2023 01:42 |
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RFC2324 posted:
loving lmao
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# ¿ Mar 22, 2023 21:20 |
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seriously though that stealth emote change in that context so good. Just so good
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# ¿ Mar 22, 2023 21:21 |
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lmao that's great
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# ¿ Mar 24, 2023 17:11 |
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If you don't mind me asking, what were they offering you? Did they think they can move your employment over like that and give you a pay cut in the process? Did they offer the same and are shocked you dared suggest a raise?
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# ¿ Mar 24, 2023 18:25 |
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I mean if they wanna play that game, personally I'd love to write them a letter of resignation for myself.
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# ¿ Mar 24, 2023 20:34 |
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RFC2324 posted:we will discuss future when they get done with everything else(a situation that I know means never) ahh so "train your replacements so we can lay you off"
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# ¿ Mar 26, 2023 17:33 |
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Would it be unprofessional if I closed a ticket by saying it's so stupid it made my brain hurt? It took me 10 minutes to send the ticket back saying, what?, but I've spent over an hour trying to decipher what the ask is. They eventually got back to me with what's effectively a wildly incorrect definition of what a NAT is which only made things worse. $10 all the customer wants is to put the ISP gear into bridge mode so they can use their own router.
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# ¿ Mar 27, 2023 20:08 |
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Our customer service is legendarily terrible so I'm actually inclined to believe that the customer wants something simple but the rep he spoke is dumber than a sack of bricks. And regardless, the ticket should never get all the way to level 3 without a clearly defined request, something that makes more sense than "customer wants to set a static IP of *public IP* on LAN port"
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# ¿ Mar 27, 2023 20:30 |
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Darchangel posted:That would be a classic A-B problem. This is actually some of the best advice I've ever gotten out of this thread over the years. And funny enough, when I sent back the stupid ticket, I specifically asked "what is the customer trying to do?" One of the things that frustrated me was that they didn't actually answer that question. Just... incorrectly tried to explain a basic networking concept to a network person. It's out of scope for me but hey, maybe if the customer really did want to host their own Minecraft server, sure I can provide a few suggestions.
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# ¿ Mar 27, 2023 22:50 |
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Like 5-6 years ago I got an offer at a job but turned it down for a few red flags. Biggest one was everyone at the shop seemed like an insufferable techbro and I didn't want to deal with a miserable culture. The raise was miniscule and it wasn't worth the drawbacks. We just hired a new guy and, hey it turns out he worked at that place. Half the team got laid off when COVID hit, and he tried starting his own Bitcoin/Etherium mining business after being laid off. Never felt so justified in a decision in my entire life. Bullet dodged.
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# ¿ Apr 17, 2023 15:33 |
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Sunblood posted:We have one of those in the office. He's a smart guy but is hopelessly obsessed with NFTs and "the blockchain" and has been trying to create some new crypto system that he thinks will revolutionize the way people use the Internet. He lost a bunch of money on Gamestop and he gets annoyed when I ask him about it. He's too busy obsessing over chatGPT to listen to you anyway.
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# ¿ Apr 25, 2023 01:19 |
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Data Graham posted:I'm sure it's purely for benign reasons I hate this My job is super reactionary so sometimes I just put my feet up and put my e-mail on one screen, youtube on the other and wait for someone to ask me for help. Then after an hour of nothing I'll touch my mouse and get a dozen teams messages.
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# ¿ Apr 26, 2023 19:25 |
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Sounds like it was for the better it went down this way honestly.
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# ¿ May 2, 2023 13:40 |
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I have a ticket here from an honest to god Sovereign Citizen I'm going to enjoy telling this guy to gently caress off in a half dozen different ways.
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# ¿ May 17, 2023 18:11 |
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Sirotan posted:My sovcit (and Nazi) coworker got fired and then proceeded to sue everyone up the chain from my boss to governor, wrote some insane multi-page manifestos, claimed a 9mi square area as his own country called New Israel and declared himself to be the King of Israel, moved to Texas, got super into tarot card readings and numerology (???), bought a bunch of guns, then posted on Twitter that he was heading back to the state to kill Jewish governmental officials. Then proceeded to head back to the state with all his guns. yeah okay my crazy dude doesn't even get close to this what the hell why do you have the most insane stories
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# ¿ May 17, 2023 18:51 |
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Data Graham posted:I'm 'ing from a big fintech soon and ...sent from my BlackBerry?
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# ¿ May 17, 2023 19:00 |
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Sywert of Thieves posted:Anytime ChatGPT gets mentioned at work as relevant to use for work, I just start laughing. I can't tell if I've gone full Luddite or if I'm just tired of people making believe new emerging technology is something that it's not. We just hired a poo poo ton of people and expanded our team by about 1/3rd. All the new guys are young, childless Zoomers which is causing a weird culture shift with our established Gen X/Millennial group. They're starting to get bored of bitcoin and are now obsessing with ChatGPT, while I'm off in the corner still yelling at thermostats. Yes kids I like Video Games too what's your favorite Final Fantasy????? I'm sure HL2 Ep. 3 will be coming out any day now.*gets weird looks*
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# ¿ May 21, 2023 13:56 |
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Weedle posted:i have this cool sticker on my cubicle so people who come by know what my deal is. i have already ensnared people in the Half-Life Conversation Woah I don't recognize that fortnight skin
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# ¿ May 21, 2023 15:39 |
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Sywert of Thieves posted:. It should though? Maybe not on the phone app but it should work fine if you're standing in front of the thing. A smart thermostat is the one IOT device that I'm going to defend just because of the sheer amount of customization options you're given. But also lmao at an apartment complex using them because they will totally 100% use it to spy on your usage and possibly take control away from you.
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# ¿ May 25, 2023 16:49 |
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Thanks Ants posted:What's the reasoning behind running that thing still? look inside your heart
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# ¿ Jun 11, 2023 15:16 |
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gooby pls posted:Sounds like a speedy cutover I don't know poo poo about phones but this is terrifying
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# ¿ Jun 13, 2023 12:54 |
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I can't imagine the hell that is losing your copper internet and being forced onto 5G. Fiber's great and all but copper is still perfectly viable.
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# ¿ Jun 24, 2023 01:02 |
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# ¿ May 14, 2024 12:25 |
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Today I learned that my department is the #2 fastest in the entire company in ticket times. ... This is because 95% of the tickets assigned to us are done so incorrectly so it lives in our queue for only a minute or so before we angrily send it back.
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# ¿ Jun 28, 2023 23:18 |