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AAAAA! Real Muenster posted:Crossposting my post from the corporate thread because of the outcome:
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Jan 30, 2023 05:44
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| # ¿ May 15, 2024 23:25 |
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New, from the user who brought you EMAIL:
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Feb 11, 2023 03:31
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I'm mostly disappointed they didn't put their preferred method of contact as Teams for the trifecta. I don't think it's in the dropdown but I feel like this is one of those users who would have somehow found a way.
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Feb 11, 2023 06:37
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Diqnol posted:My favorite teams quirk is if a user wants a name change after theyre hired (say they want their first to be a nickname only), Teams holds the first name it grabbed for up to a freaking month because it doesn’t update its cache for personal information for a long time
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Apr 27, 2023 03:04
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You could potentially set up rules for common buzz words or something, but yeah Outlook-level spam filtering sucks.
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May 7, 2023 22:42
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They reorganized my place, and my new high-up boss wants to route incoming calls to the helpdesk to the appropriate areas with ChatGPT.
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May 21, 2023 06:01
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It sounds like this wasn't a custom build, can you get a reset image from the manufacturer? It would be Win11 again, but at least you could see if it's stable.
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Jul 7, 2023 06:49
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We just switched to a managed print subscription at my place and it's great. Printer's broken? Call the vendor and they'll send someone out to fix or replace it. Oops, print server went down? Forward the ticket to the one guy responsible for the print server. Now we only have to support things like users who don't know how to change their default printer, or don't know how to set it to double-sided or something.
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Jul 13, 2023 07:35
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Data Graham posted:Yeah I was gonna say. At what time did you have in mind Honorable mention to the LaserJet 4250, as long as you didn't try to use it over that new-fangled USB port, which just didn't work.
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Jul 14, 2023 05:37
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Last week while I was out apparently the company was delivering a new printer and dropped it four feet off the back of the truck, then tried to give it to the office anyway. So it's definitely not an entirely painless solution and still requires some degree of dealing with another company's customer support at times.
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Jul 25, 2023 08:12
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I got one of the classic email exchanges today. "Is this new hire's last name spelled Smith or Smyth?" "Yes". It's been a while.
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Aug 23, 2023 09:11
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Mechanical Fiend posted:
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Sep 29, 2023 21:57
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Jean-Paul Shartre posted:[SPAM] FW: RE: New Ticket - Onboarding - Urgent, starts today
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Nov 20, 2023 05:26
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Our entire HQ campus internet went down for about 15 minutes last week because apparently AT&T was on site to do some work and just straight-up unplugged it. Other than that the latest weird networking issue I had to deal with was machines in remote sites not being able to sign into Onedrive if it was a first-time connection. HQ machines worked fine, and remote site users with existing Onedrive continued to work fine, but if you signed onto a PC at a remote site that didn't have a preexisting cached Windows profile Onedrive would error out when trying to connect. The network team kept insisting it was an individual PC issue across multiple tickets until I finally had to demonstrate by taking a laptop that was working at HQ out to our closest remote site, deleting my profile, and having them connect remotely to watch me do the initial profile setup and see the failure themselves. Anyway turns out the issue was that when our PCs are imaged they're getting an old version of Onedrive from like 2019, and Onedrive installs itself in the individual user's profile at first logon rather than system-wide. At HQ the first thing Onedrive did after install was go out and download an upgrade to the current version, but at all remote sites this upgrade download was getting blocked causing the error. The network team was able to fix this but told me the block had been coming from Comcast and they had to get them to remove it, because I'm sure Comcast is regularly in the habit of blocking business customers from access to Microsoft's websites.
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Dec 4, 2023 12:27
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Blinkz posted:I've actually run into something similar with Onedrive in the last three months since the latest Onedrive update. We found that silent login and known folder move stopped working for select users on newly given pcs and laptops. After troubleshooting for a really long time I found that if my users had really old Ms365 accounts and it prompts for personal or work/school when logging in that onedrive would get confused and would not sign the user in with the default business account despite this working in older versions. If I delete or rename the old Onedrive personal account this forces Onedrive to silently sign users back in again. Problem is that I have no clue how many of my users have these old legacy accounts and when I contacted Microsoft support they told me to just try and find these users and delete the personal accounts. This may or may not be the same problem you are seeing.
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Dec 6, 2023 08:42
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SyNack Sassimov posted:(also "top" marks for eyesearing BGinfo design, I mean what the gently caress)
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Jan 12, 2024 05:43
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Thanks Ants posted:Onboarding is not an IT task, it is a line manager task. Line manager gets the laptop and the credentials (temporary access pass if you're on board with all that) and gives them to the new hire when they turn up. Thanks Ants posted:I spent half a day working with an external company on some Teams stuff, and my hot take is that Teams as a phone system is passable in a world where everybody is using headsets, doesn't really make or receive actual phone calls all that often, and you just want someone to have a number they can use to give out to tech support or whatever. If you want a telephone on a desk then it's complete poo poo, run away. Awful platform. They just reassigned all the people that used to handle voice line stuff to managing Teams at my place. Surely that's the same skill set, right? It's all phones.
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Jan 21, 2024 06:40
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Occasionally our place will create an email with a `'` which always throws me off. Email addresses shouldn't allow quotes!
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Feb 13, 2024 20:27
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devmd01 posted:Guess what this accounting software uses still, somehow? There’s a god drat IE6 user agent string in the log events for the denies. I also occasionally will come across a PC that IE itself still works on, somehow, even though that Windows update that's supposed to completely disable should be installed. The users have just been dutifully clicking the same icon for "internet" for the past 20 years then put in tickets for some random website not working. We switched away from SCCM to some third party app that manages updates, but doesn't have a manual way to force-update a PC like SCCM did so is that PC years behind on updates? Maybe, who can tell? Management likes this new software better so oh well. sfwarlock posted:My theory is that whoever lifted it went to the bathroom carrying it, put it on top of the urinal, did the thing, went to wash (God I hope), and forgot it was up there.
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Feb 29, 2024 07:59
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Got this in a project chat today. This man is wise.
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Mar 29, 2024 20:39
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gently caress that, those things are a nightmare to move between locations. Just blow it up in place.
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Apr 5, 2024 22:42
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Closed WON'T FIX, user must die.
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May 7, 2024 20:38
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| # ¿ May 15, 2024 23:25 |
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Sywert of Thieves posted:A friend of mine used to tell tales of an ancient keyboard that has a medical COKE BOTTLE key on it.  drat.
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May 13, 2024 05:15
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