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Koos Group
Mar 6, 2013
Greetings. It's time for this quarter's feedback thread. Here you are encouraged to tell us your thoughts on how D&D is going. Whether you're a lurker or a poster, who reads one thread or many, we'd like to hear from you.

As always, you can give feedback by posting in the thread, PMing me, or you may post in the thread anonymously by PMing me the post and I'll make it for you. D&D rules will be relaxed here somewhat, since we're talking about the forums rather than educational subjects, so citations will be less valuable than normal, and personal opinions will be more valuable. All I ask is that you continue to present your ideas with honesty as you would in normal D&D, be respectful to other users, and don't spam the thread, by which I mean posting the same thing repeatedly to increase its exposure at the expense of other posters.

Unfortunately, you must refrain from posting here if you're forumbanned, and refrain from giving feedback about threads in which you're threadbanned. You can however PM me if you think it's been long enough and you'd like to appeal either one.

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Koos Group
Mar 6, 2013
CURRENT DEVELOPMENTS

Rules Regarding Bigotry
I've updated the rule to be as follows:

quote:

Though positions are not moderated in D&D, all SA rules such as those regarding bigotry apply fully. If you see something you believe has no place on Something Awful as a whole, this is a sitewide issue rather than merely a D&D one, and you should contact the admins at forumadmins@somethingawful.com.
This change was made to reduce confusion and ensure D&D rules are fully in line with those of the forums as a whole. On all forums, admin action is also necessary for large punishments, which one assumes are appropriate for any post bad enough for this to apply, so emailing the admins will always lead to a faster response than merely reporting it.


Permanent Feedback Thread
On occasion I'm asked to open a permanent feedback thread, like some boards have. I considered this again after the last time it was suggested in SAD, but am still leaning against it, for the following reasons, refutations of which I'm open to hearing:
  1. My PMs are always open. If an issue is too urgent to wait for a quarterly feedback thread, I can still be contacted immediately. I am also notified via email of PMs, whereas there's no such option for threads, even those one has favorited. So I would still be slower to respond in a permanent feedback thread. I also can, with the user's permission or suggestion, share PMs with the rest of the mod team as other feedback would be.
  2. Periodic feedback threads are, I believe, better at encouraging of a variety of users to share their thoughts rather than just a few. When there's a special event that asks for feedback, you receive both the good and the bad, giving a more accurate view of the userbase's satisfaction, whereas one that's always there eventually, after everyone has posted their feedback, becomes a place to go only when something is wrong. In addition, with a permanent structure, there's a tendency for self-selection among users for those most outspoken or who feel most aggrieved to dominate discussion, and this sometimes becomes cliquish and further discourages other users. I've seen this dynamic not only on forums but in real life organizations.
  3. Perhaps most importantly, I don't have the time and energy that would be necessary. D&D is already one of the most time-consuming boards to moderate due to its record-setting report volume and the userbase's inherent love of arguing (God bless you). Its contentious nature as a debate board also means that feedback tends to be more, erm, vigorous than the boards that currently have permanent threads. Just as I always read and respond to all PMs, if there were a feedback thread I would feel the need to read every post there and respond where appropriate. Otherwise it wouldn't have much of a point. And that's not something I foresee myself being able to do.
There is another possibility, though. For quite a while I've wanted to try an anonymous-only feedback thread, where posts are PMed to me and then posted with a pseudonymous identifier, such as "Poster 1A3". I think it would mitigate cliquishness and allow users to more freely say exactly what they want, similar to secret ballots. It would also make the thread's post volume more manageable, and ensure I know immediately when there is feedback since PMing me is necessary. But I'm not sure if anonymous feedback is what anyone would want.

Koos Group
Mar 6, 2013

socialsecurity posted:

Bigotry change good, that was always bullshit.
I think "Posting about posters" needs a look at because it's applied very arbitrarily and more often seems like a "this poster disagreed with the wrong person" probe.

The definition of the rule is fairly objective. If you post about another poster's qualities or history (unless they have brought up either one themselves to lend credibility to their argument), rather than the arguments they're making, you are posting about posters. In your most recent probation, you posted (insultingly) about another user's motivation and forums relationships.

Though if LALD is who you're referring to by "the wrong person," they would be tickled pink to know someone thinks the mods give them privileged treatment, as their current belief is... quite the opposite.

Willa Rogers posted:

Is this thread closing at the 48-hour mark as is customary or will it be open for another time period?

It's planned to close Sunday night.

Koos Group
Mar 6, 2013

forbidden dialectics posted:

It is very frustrating to see someone violate the rules, and instead of applying them, the mods proceed to ask the user questions and give them control of the thread for several pages. Every single time this happens, the only effect is to draw out the harm to discussion that the rule is supposed to prevent, and the original violator either a) gets probated anyway or b) they don't, and all people looking to poo poo up discussion get an object lesson in forms of discussion-making GBS threads that the mods will facilitate. When you do this, you are making moderation harder for yourselves in the future, and making the subforum less useable for everyone else.

A point well taken. Deciding when to hand out a probe and when to clarify or warn someone instead is more of a science than an art. It depends on factors such as the severity of the offense, whether the poster has done it before, our best read of whether it's unintentional, and how much they are constructively contributing to the discussion otherwise. If you send me an example or two of where we erred too far on the side of leniency, I would appreciate this as something to learn from.

MikeC posted:

LMAO at the permanent feedback thread idea. Will likely accomplish nothing but will almost assuredly double the mod workload.

Agreed.

Koos Group
Mar 6, 2013

Willa Rogers posted:

That kind of links in with something that I asked in the SAD thread that was closed before Koos could answer. It's in response to Koos' contention that probations are based on one-sided reporting. (ie: "Your post was reported but the post to which you were responding wasn't").

Koos, do you think it would improve D&D to have those who believe they've been unduly & harshly punished to mash the report button as often as those who mash it to report them? Would it enhance discussion & debate to have every "non-serious" or "bad faith" or "unfunny joke" post reported?

Because I'm sure we could do that in order to further enhance the quality of the forum, and you've been saying that the only thing leading to uneven punishment is what has been, up till now, one-sided button-mashing.

I believe so, yes. All of the rules are there to improve the quality of discussion and debate, so if they're enforced more often or more consistently that would improve the quality of the forum as a whole.

Koos Group
Mar 6, 2013

Rappaport posted:

I realize this is a question of taste more than objective content, but Dungeons and Debates could maybe be a little more laid back in some ways. And I don't mean my own posting rampage, for which I was rightly put in kitty jail, but somewhat loosening the idea that Dungeons and Debates should be the Platonic ideal of a United States college debate club. Most of the regular posters "know" each other and their viewpoints, and of course no one should insult anyone's person, but it also seems a disservice that grievances of long past which colour people's posting are immediately actionable, and everyone should basically just be "BEEP BOOP I AM DEBATE ROBOT" because people don't really operate that way.

The problem with posting about posters is not that it fails to meet some standard of debate clubs. It's that it adds an extra layer of necessary information to understand a discussion that is useless outside the forums. RidinWithBiden accusing Chain Chomsky of hypocrisy because the latter changed his position from seven years ago means nothing to anyone outside their feud.

If it's coupled with hostility and insults, then it's not merely uninteresting material, but actively makes productive debate more difficult. It becomes not only the matter of some issue, which is probably important enough on its own, but a matter of posting honor. So the attacked posters become less willing to concede their points, more willing to use bad arguments to support what they're saying, and more likely to throw personal attacks back and spiral downward.

Koos Group
Mar 6, 2013

Rappaport posted:

I agree that slap-fights are uninteresting, and I prefaced my post by saying that insults are bad and awful.

However, you reference a spiral downwards, and it occurs to mind that gamefying the rule system could also result in a stifling of genuine discussion and attempting to own foe poster JoebidenStomper87, or what have you, by reports.

But, again, this is to me more a question of taste than actual moderating policy ideas, since moderating Dungeons and Debates is always contested and, well, debated since this is what the forum does.

Well, if a poster repeatedly reports their enemy who isn't actually breaking the rules, those would be considered bullshit reports and could lead to consequences for abusing the system. And if they report an enemy who is breaking the rules, that's still beneficial behavior even if their motives aren't pure.

Koos Group
Mar 6, 2013
While a principled effort to quit snitchin' is admirable in its conviction, it is in my best interest as a mod to encourage snitchin' whenever possible.

Koos Group
Mar 6, 2013

Cygnids posted:

mods have previously said that the majority of reports come from d&d fwiw, though that's not exactly that.

but your post here has a lot of us vs them energy so it's a good example of the problem. how often do you pull up post histories before deciding whether to reply to the contents of a post?

We don't have the majority, just the most. Though surprisingly we had many more before I implemented the rules.

Cygnids posted:

you should do this. personally I'll never PM you feedback about things that would bring me back to D&D, because from public posts I'm struggling to remember you making any changes based on feedback that didn't also come from a mod or admin and I don't want to bother shouting into a black hole.

it doesn't even have to be anonymous if the sender doesn't want that; it sounds like your opposition to a feedback thread is logistics and the concept of anonymous feedback is orthogonal to that. you could keep the thread locked save for your quotes/responses and if you end up getting a wave of PMs as people see those and respond to them to you it'd make it obvious that people want to have a public discussion thread.

I'm sorry to hear that. I have made changes to the rules or policies based on public feedback before, as well as private user feedback. I can't act on all of it, as some of it is contradictory (users wanting stricter moderation in general vs. more lenient moderation in general) and some of it is old personal/forum culture grudges that don't really have a moderation answer. Regardless, I would like to know about what you see as D&D's current problems, whether they're new problems under my tenure or perennial ones, and what you would offer as their solutions. I promise to read it carefully and consider it generously.

Koos Group
Mar 6, 2013

Main Paineframe posted:

unsticky some of the threads

the political cartoons thread and the Ukraine discussion thread are wildly popular already, and the Kellies ended more than a month ago. and the Debate Me thread is a resounding failure

it's easy to miss the feedback thread buried in a half-dozen other stickies

Done.

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Koos Group
Mar 6, 2013
Thank you for the feedback, everyone. If you missed the thread's window, my PMs remain open for anything you'd like me to know. May your discussion and debate be fruitful.

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