|
Problem description: I’m trying to upgrade the 16 GB Ram in my HP Pavilion Laptop 15-eg0021nr to 64 GB using 2 Corsair Vengeance 32 GB DDR4 3200MHz non-ECC SODIMM sticks. Computer won’t boot at all. Old RAM works fine. Attempted fixes: So far: Double/triple/quad checked to make sure RAM seated correctly; Verified that motherboard can handle 64 GB; Checked to make sure Max Memory setting was unchecked using msconfig; checked to see if there is an XMP setting in BIOS (there isn’t); Installed sticks one at a time to see if one was bad; Tried to take out CMOS battery but it turns out HP Pavillions don’t have one  ; Probably some other stuff I can’t remember right now. Tried everything I could think of or google suggested.Recent changes: Upgraded SSD from 512 GB to 2 TB. No issues with new drive. -- Operating system: Windows 11 64-bit System specs: HP Pavilion Laptop 15-eg0021nr intel i7. 16 gb ram, 2TB M.2 SSD (new) Location: USA I have Googled and read the FAQ: Yes
|
#
?
Aug 14, 2023 07:24
|
|
|
|
| # ? May 4, 2024 10:58 |
|
|
I'd check and see if there are any BIOS updates for the laptop. There's always a remote possibility that the RAM sticks are bad.
|
|
#
?
Aug 14, 2023 21:36
|
|
|
Zogo posted:I'd check and see if there are any BIOS updates for the laptop. BIOS is up to date. Guess I’ll take the RAM back and try to order off of crucial. There have been some vague posts in google/Reddit implying that HP is “picky” about RAM and that going for what crucial puts on their website is the way to go. I thought it was just marketing or whatever but maybe not. Thanks for the BIOS suggestion though.
|
|
#
?
Aug 14, 2023 22:24
|
|
|
Zogo posted:I'd check and see if there are any BIOS updates for the laptop. Huh. Bought some crucial RAM, stuck it in, booted just fine. Either the sticks WERE bad, there’s some spec I’m not seeing that created a conflict, or computers are loving stupid and I wish I was a carpenter or some poo poo. gently caress these stupid things.
|
|
#
?
Aug 15, 2023 04:28
|
|
|
HP is picky about a lot of things, ram probably yeah. Usually it's to do with chip count / density of the chips on the stick, or speeds, or timing
|
|
#
?
Aug 16, 2023 09:08
|
|
