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Threadkiller Dog posted:Reminded me of: HR added full comments functionality to the Corporate News articles on our intranet. This is a funny phenomena that Ive noticed. People are so used to being anonymous assholes on the internet that as long as they are sitting at a computer posting comments the same behavior translates over.
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Jun 23, 2013 17:56
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My work computer has been having an issue where it randomly shuts down if left unattended for more than 20 minutes (which only happens when I go to lunch or leave for the day). Not hibernating, not powering down safely, just BOOP GONE. Apparently it's been happening for a loooooong time and no one bothered to look into it (because????). If my computer is off, no one can access the accounting software that we use all day every day. Virus scan gave us nothing, I checked all the control options that might make it do that, I changed plugs that the power supply was in, IT guy finally came in and was kind of stumped as well. Power supply is fine, maybe its an overheating issue? So I take the case off, point a fan at my PC, and leave for the day with my PC on to see if it'll still be on in the morning. Lo and behold, my PC has shut down of its own volition again and I notice the fan has too. Weird. I walk around to the back of my desk and suddenly my fan clicks on without me touching anything! Turns out the girl before me bought a surge protector that has a motion sensor to save electricity. No motion = no power.  Best part, my coworker knew about the surge protector and didn't think it was worth mentioning. 
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Jun 27, 2013 23:59
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This has been a pretty lovely week overall in my little corner of support analyst hell. I'm the only full time 3pm-12am shift person right now and until yesterday, had a part time person with me from 8pm-12am on the same days (Sunday-Thursday). Part timer has a full time day job and worked this job as a secondary to make a little extra cash and pay some bills down. Well, over the last month she's been getting more and more worn down from working 2 jobs, and apparently this week our manager questioned her about a couple minor mistakes she made. She took this as negative criticism (I saw the e-mails my boss sent and they weren't anything bad or overly negative, just asked why she did or didn't do certain things in a polite way) and decided to e-mail her immediate resignation to said manager yesterday afternoon. He, myself, and another co-worker tried contacting her and she wouldn't answer her phone, so we're thinking she was looking for an excuse to leave. It sucks because now some shifts had to be moved around for coverage until we get another person in, but on the upside I've got approved overtime for any work I do at night since I'll be alone from 7 or 8 until the end of my shift. And I'm taking the 8pm-12am shift on July 4th that she was supposed to have, so bonus 4 hours of OT for that day for the next paycheck. Only other sucky part is a day shifter put in her notice on Monday and didn't show up Tuesday or today, so she got canned. She missed a bunch of time in the last 5 weeks or so but never made any effort to make it up, and wasn't really catching on to the work we did and made a bunch of mistakes. Both of these losses happening in the middle of a clusterfuck domain migration that's gone wrong in several ways, on top of having a new ticketing/incident management system that we were moved into 2 weeks ago and barely trained to use, so everything is taking way longer to put into the system. I'm going to try to hang on for a little while longer but I had a job interview at another place today that went pretty well overall and the people I met with already scheduled me to come back tomorrow as a follow up, since we only had an hour today to really chat and talk. Fingers crossed that I can knock it out of the park, it's a job more on the admin side of things where I can work more with servers and networking rather than being a desk jockey with all this basic, simple, boring bullshit.
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Jun 28, 2013 04:07
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This one is really interesting to figure out where it went wrong, as are many of the stories in this thread. What would you think would change the workplace you are in now, into a place where you would stay instead of interviewing for a position outside your current company?
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Jun 28, 2013 08:56
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Keetron posted:This one is really interesting to figure out where it went wrong, as are many of the stories in this thread. Two words: Competent management. I know it sounds bad, but honestly, about 6 weeks ago we started a pretty big domain migration after the company I work for acquired another international company. Initially the plan was to bring in an outside contractor to do the heavier lifting with the migration and make sure it went as smoothly as possible to try to keep downtime to a minimum. Higher ups decided to say "gently caress that, we can do it on our own" and a massive clusterfuck ensued. Machines not migrated properly, accounts losing access to servers, network shares, and other resources, people literally unable to do their work for hours at a time, and our support desk blowing up with calls and e-mails of very angry, frustrated clients and internal employees. In the middle of this whole fiasco, our support team started using a new ticketing system, which we weren't adequately trained to use (due to all the migration problems), so it was taking about twice as long to get things documented and assigned to other teams to work on. Additionally, our IT manager and supervisor have been breathing down all our necks and bitching about our work volume, and wondering why it's taking us longer to complete work. At least 3 other people on the team are frustrated and frankly pissed off to the point that they're considering leaving as well and have started looking for other employment. For me, it's all of the above, especially coming in at the start of my shift to a mailbox that's 7 or 8 hours deep (as in, mail that's been sitting and nobody's touched for that long), having 3-5 calls waiting in queue upwards of 20 minutes, and other work at night that the day shift doesn't touch (account creation/termination, distribution lists, etc.) and nobody to help out. Pretty much on my own from 6pm-12am each night now unless the supervisor stays behind to help clean up some of the leftover day shift mess. I apparently knocked it way the gently caress out of the park with my interview on Thursday, got invited back in Friday afternoon, had a nice chat and talked more about my background and the job position, and the hiring manager already had an offer letter made up right after the first interview. I'm stoked and considering the new job pays a LOT better and will definitely get me a lot more experience and upward growth, I'll most likely be putting in my 2 weeks tomorrow.
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Jun 30, 2013 12:18
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Keetron posted:This one is really interesting to figure out where it went wrong, as are many of the stories in this thread. The main thing wrong in this case, as well as most stories in this thread, is that no one in management is interested in figuring out what went wrong. No one cares about non-management employees, and lower level management exists to be scapegoats for problems with decisions that upper management made.
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Jul 1, 2013 03:40
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As far as the humus thing goes, you might want to look into lawyering up if you can afford it. That's a pretty blatant case of discrimination.
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Jul 1, 2013 14:00
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I went for the alternative approach of "get the gently caress out" and left the state for a better job. Got a huge pay increase to move back east, so in the end, I don't care. It just seems so weird that it was even a thing.
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Jul 1, 2013 14:47
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SubjectVerbObject posted:The main thing wrong in this case, as well as most stories in this thread, is that no one in management is interested in figuring out what went wrong. No one cares about non-management employees, and lower level management exists to be scapegoats for problems with decisions that upper management made. Exactly this - and whenever anyone proposes a change to how things are done, it's met with the typical response of "we've ALWAYS done it this way and we're not changing it any time soon". I know for a fact I'm not the only person on my team that's fed up or frustrated with the way things are being handled, at least 2 other people are to the point that they're seeking other employment and have outright said that if they had another opportunity come up, they'd be out the door. Not to mention, other teams we work with and talk to say the same thing and are getting the same poor treatment, or being made the scapegoats for problems that come up daily...even problems they didn't create that are out of their control. It's really sad that management treats people that way and expects them to take blame for stuff they didn't cause, and when someone so much as speaks up against it, you're either cut loose or told to keep your mouth shut and deal with it. Not exactly a productive environment that people want to come into every day, especially with folks almost constantly getting sick or feeling like crap simply due to being overworked and stressed out all the time.
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Jul 1, 2013 16:52
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Bonuses were apparently approved sometime last week! Bonuses from year end  ! Except no one knows what that means. Even the director that my manager reports to is clueless. He is part of the leadership team (only 7 people are director or higher, small company) and has no idea if it was the amounts he submitted or some other random amount.There has also been no word on promotions or raises, also from year end. Luckily raises are paid retroactively and I'm supposedly due for a pretty nice raise so that first pay check should be pretty sweet if it goes through. I'm fully expecting to get screwed over in this process somehow, has happened too many times already. Fortunately the perks of this job are pretty sweet, my manager is amazing, and I am learning a lot of cool stuff so it isn't totally unbearable.
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Jul 2, 2013 03:32
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Last week: "Please input all your data for the FY13 contract by July 10" This week: "Oops, all input for FY13 contracts is locked now, we aren't sure why and we may not be able to fix it!" 
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Jul 2, 2013 23:20
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Can we take a minute to talk about forms and copies? I work at a doctors office. When I first started I threw out literally 20-30lb of paper for forms and requisitions that were either barely used, not used, outdated, so terribly copies of copies of faxes they were illegible. I got new forms for the things we did use, put the doctors stamp where his name was supposed to do, made a high resolution scan and put them on the server to be printed as needed. I have also told everyone where everything is located. I put a shortcut on everyones desktop. I still find copies of scans of faxes of copies that are barely readable. There is a bit of a learning/age barrier when it comes to computers and my office but seriously. It finally stopped, but for about six months to a year I kept finding documents made by our office with an old address on it which still boils my blood. It's not like its hard to double click a header in Word. Some of the letterhead in our documents are slightly different but I'm in a zen place with that. The information is correct, thats the most important thing. The receptionist also couldn't get it through her head that for pathology stickers and new patient forms I much prefer printing them to last six months or so instead of doing a few every week. Neither of them change and they both involve special printing.
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Jul 4, 2013 03:44
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"Great year everybody! Earnings are up and things are looking great! Thanks for all of your hard work in FY13, and here's to an even better FY14!" "Your bonus is going to be half of what it should be, because we didn't meet our financial goals. Oh, probably won't next year either."
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Jul 4, 2013 15:43
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Omne posted:"Great year everybody! Earnings are up and things are looking great! Thanks for all of your hard work in FY13, and here's to an even better FY14!"
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Jul 4, 2013 17:42
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"Oh poo poo we hosed up Q1 earnings. Layoffs!" Then 4 people who know the main product (the whole reason why our company was bought)--one of which has 10+ years of working with it--quit. Then raises which were supposed to go into effect July 15 are now moved to November. Oh and 401(k) matches only get applied if you are still with the company December 15th. Too much stick, not enough carrot. I can almost guarantee that we will all be gone by the end of the year because of layoffs (round 2 projected for September or October), taking an "hey, I'll quit now if you give me e severance package better than the layoffs" option, or outright quitting. No one is happy. poo poo, we're not even moderately content.
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Jul 4, 2013 17:48
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quote:Oh and 401(k) matches only get applied if you are still with the company December 15th. This is the part where your resume goes out to every company with a pulse. gently caress that.
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Jul 4, 2013 22:29
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Sundae posted:This is the part where your resume goes out to every company with a pulse. gently caress that.
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Jul 5, 2013 03:17
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Anyone have a link to that twitter feed that is supposedly stuff overheard in the elevators of some huge American bank?
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Jul 5, 2013 05:45
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https://twitter.com/GSElevator
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Jul 5, 2013 05:46
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Defenestration posted:Our financial goals reflect exponential growth every quarter for the rest of the time, because that's what shareholders want to see! I literally worked for a consulting company whose goals were to double revenue every 5 years. Not department revenue, corporate revenue 
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Jul 5, 2013 15:29
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We hit record revenue last year but didn't reach the profitability goal (I'm sure all those acquisitions have nothing to do with it  ) so the bonuses got cut like 15-20% across the board.
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Jul 5, 2013 18:09
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Bonuses? What are... bonuses? We get a $10 gift certificate to a grocery store to buy a partial turkey around Thanksgiving, does that count?
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Jul 6, 2013 00:22
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Aquatic Giraffe posted:Bonuses? What are... bonuses? It's when you've been with the company for 3 years and they finally let you (grudgingly) in on the profit-sharing scheme. Then when your division carries the entire company and makes great profits, you only get like 50% of the max bonus (before taxes) because you're carrying the slack for the other departments working in a declining industry during a recession. We also had a Christmas Party once. That's where salespeople get awards, there's a chocolate fountain, and this one jilted chick sees another coworker talking to her ex and drunkenly declares "Why don't you just put away your VAGINA?"
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Jul 6, 2013 00:39
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That sounds like a pretty great party actually
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Jul 6, 2013 04:43
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Defenestration posted:
Don't you mean a Holiday Party?
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Jul 6, 2013 16:23
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Fuckin' seriously. I wanted to put up a tree as a personal decoration in my cube, and I had to actually sign and post a statement declaring that it was a "holiday decoration" and not specific to any race or culture. And the decorations had to be reviewed to ensure I wasn't sneaking in any naughty things like churches, angels, or stars.
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Jul 6, 2013 17:57
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Defenestration posted:We also had a Christmas Party once. That's where salespeople get awards, there's a chocolate fountain, and this one jilted chick sees another coworker talking to her ex and drunkenly declares "Why don't you just put away your VAGINA?" Sounds pretty great actually. As a contracting company we are not invited to office parties organised by the client so we do our own get togethers. The client in not invited, everyone pays their own drinks and it ends with a huge business card exchange and a couple of new best friends. On the way back to the train station, we popped into another bar to grab one for the road and next thing you know is you are on your fourth for the road and how come we don't do thid more often? The next morning you know why. In two weeks time, I will send out a mail to go to the local Whiskey bar and I will lie and say they have only Whiskey and water. This will be messy and awesome.
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Jul 6, 2013 18:09
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I'm legally not allowed to get a bonus, or have a paid holiday party. I hate you all.
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Jul 6, 2013 18:14
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sbaldrick posted:I'm legally not allowed to get a bonus, or have a paid holiday party. I hate you all. This is funnier if you imagine it's because of unusual parole conditions or a lawsuit settlement.
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Jul 6, 2013 19:43
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lavaca posted:HR's latest bizarre idea: put markers in one of the stairwells (of note: the one used by HR, not the one used by everyone else) so that we can write messages on the walls. I think we're supposed to write about how much we love the company and our co-workers, but that really happened yet. One person did draw a dinosaur. I have been thinking about writing something along the lines of "do you really think you can buy us off so cheaply?" but I fear they've installed hidden cameras for just that occasion. All work and no play makes Jack a dull boy All work and no play makes Jack a dull boy All work and no play makes Jack a dull boy
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Jul 7, 2013 15:29
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Today the head of our 2000 FTE strong division send out a personal message to all of us grunts, using Comic Sans as his font of choice. No way I will ever take him serious now.
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Jul 8, 2013 20:14
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Blue_monday posted:Can we take a minute to talk about forms and copies? Haha, oh my god, I feel your pain. I feel it so much. Have a look at the posts I made a few pages back and you'll see it's exactly the same in any health-based job. At least you (eventually) got the people you work with to change some of their behaviours. The level of inertia in my department (pathology accounts) is staggering. You could travel backwards or forwards 20 years from now and the people and processes would not have changed one jot. 
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Jul 9, 2013 11:51
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I just discovered we have an anonymous* way to bitch at corporate. I read through the postings yesterday during a break and it's everything from people bitching about toilet paper quality in the bathrooms to airing of office drama and a poo poo ton of whining over the measly raises we got this year. What's great is that someone on the board of directors has to respond to each and every one, even the typo-laden rant from some mechanic about the quality of the toilet paper in the shop bathrooms. *probably not actually anonymous because it can only be accessed via computers on the company network
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Jul 10, 2013 04:06
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At my last corporate job there was a once a year "anonymous" survey emailed around to each employee, basically telling them to write down their thoughts about anything at work, while specifically noting (in the fine print) that your superior would be reviewing this feedback. My opinion of the place was pretty bad and I was one of only five people under that supervisor, so I decided not to fill it out. I eventually got let go but it probably bought me 2-3 months.
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Jul 10, 2013 04:18
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Yeah, if you think anything you say on that "anonymous" channel isn't getting your name put on a naughty list somewhere you're in for a surprise.
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Jul 10, 2013 14:36
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bytebark posted:At my last corporate job there was a once a year "anonymous" survey emailed around to each employee, basically telling them to write down their thoughts about anything at work, while specifically noting (in the fine print) that your superior would be reviewing this feedback. My opinion of the place was pretty bad and I was one of only five people under that supervisor, so I decided not to fill it out. I eventually got let go but it probably bought me 2-3 months. The last place I worked there was an anonymous survey as well. However, your participation was tracked, and was a metric for the manager. So we had weeks of managers begging/berating us to fill out the survey. When folks did, and responded honestly, holy cow. Allegedly individual results were not monitored, but when each manager has 10 people under them and there are 10 negative responses to a survey question, no one is really anonymous. Many of us front line folks did not like the whole, more work, no raises thing and let them know. Upper management decided that the issue was that our immediate managers were not adequately communicating with us, so we had punishment meetings for 2 months where they very passive aggressively explained in detail why all the changes were happening, and how it benefited the company. The best part was a director coming in and asking people straight up why they replied like they did. The next year I just gave 5 out of 5, everything is 100% perfect answers for everything, and then left 3 months later.
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Jul 10, 2013 14:40
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bytebark posted:At my last corporate job there was a once a year "anonymous" survey emailed around to each employee, basically telling them to write down their thoughts about anything at work, while specifically noting (in the fine print) that your superior would be reviewing this feedback. My opinion of the place was pretty bad and I was one of only five people under that supervisor, so I decided not to fill it out. I eventually got let go but it probably bought me 2-3 months. My work did this too, but it rolled up to the VP level so any feedback for your immediate manager got lost in the feedback for you director or team leader too. What a bunch of loving idiots.
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Jul 10, 2013 15:20
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Tomorrow I get to have my exit interview for the place that was vastly under-paying me while my boss kept trying to get me to commit fraud for him. I really need to decide if I want to play nice so I can get a positive reference or tell HR the truth. Decisions, decisions.
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Jul 11, 2013 01:17
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Taliesyn posted:Tomorrow I get to have my exit interview for the place that was vastly under-paying me while my boss kept trying to get me to commit fraud for him. Get the reference from a co-worker or HR. Problem solved.
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Jul 11, 2013 01:27
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mllaneza posted:Get the reference from a co-worker or HR. Problem solved. I was thinking more about how prospective employers like to call previous employers and find out if, at the very least, you're eligible for re-hire.
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Jul 11, 2013 01:38
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