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A Sleepy Budgie posted:A girl from my work has a Samsung Galaxy S3 on Sprint. She needs to cancel her account because she cannot afford to pay for the phone anymore. Is there a way to get the phone to work on verizon? How is that done/where can I get that done? Also, what would be a fair price to buy that from her? I've seen those phones going for $200-300 used. Swappa $250. If you want one on another carrier it will cost more. Sprint phones are worth less than other carriers. http://swappa.com/buy/samsung-galaxy-s-iii-sprint/us (Cheapest 220 Sprint) http://swappa.com/buy/samsung-galaxy-s-iii-verizon/us (Cheapest 300 Verizon)
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Jul 10, 2013 20:26
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I'm sorry, I was unclear. I am wanting to buy it from her and replace my current phone with it if possible.
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Jul 11, 2013 00:37
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A Sleepy Budgie posted:I'm sorry, I was unclear. I am wanting to buy it from her and replace my current phone with it if possible. Yeah the only type of phone that will work on Verizon is Verizon branded phones that are not reported lost/stolen. Absolutely no exceptions or no way around it. Your friend should eBay the phone.
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Jul 11, 2013 05:09
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Even if you did commit a federal felony and clone your old phone's ID onto the Sprint one, it still wouldn't support Verizon's LTE frequencies. Don't bother.
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Jul 11, 2013 06:31
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A leaked document says the Motorola X is slated for August 23. Also the prices of insurance plans are going up by $1.01 per month.
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Jul 11, 2013 16:10
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One thing to consider about the X on Verizon. You might be in the same situation with the iPhone 5 in that it will work on other carriers. Technically, the current Razr lineup could work on AT&T, but they lock out domestic carriers (but you can pop an international SIM in there and use it globally.) Since the X is going to be more "nexusy", it's possible that domestic carriers may not be locked out. So, depending on the bands offered, you may be able to buy an X on Verizon and later take it to AT&T for use on HSPA (or T-Mobile.)
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Jul 11, 2013 17:37
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I bought a Galaxy S3 back in September from Amazon Wireless and have it on Verizon. The audio jack has quit working. I took it into a Verizon retail store and asked about the manufacturer's one year warranty and getting it repaired or replaced. I was told that if I didn't have insurance through Verizon I was poo poo outta luck. Any truth to this? Would Samsung or Amazon do anything for me or am I screwed?
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Jul 12, 2013 02:25
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CRACK FIRE BEATS posted:I bought a Galaxy S3 back in September from Amazon Wireless and have it on Verizon. The audio jack has quit working. I took it into a Verizon retail store and asked about the manufacturer's one year warranty and getting it repaired or replaced. I was told that if I didn't have insurance through Verizon I was poo poo outta luck. Any truth to this? Would Samsung or Amazon do anything for me or am I screwed? Nah it still has the manufactures warranty as a broken headphone jack should be covered by it. Just call Verizon and do it over the phone.
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Jul 12, 2013 02:58
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If it wasn't purchased through verizon I could see them referring you to samsung directly for warranty repair.
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Jul 12, 2013 03:14
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Corporate stores do everything they can to get you to leave if you aren't buying anything from them. Just do it over the phone.
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Jul 12, 2013 07:56
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FordPRefectLL posted:Corporate stores do everything they can to get you to leave if you aren't buying anything from them. Just do it over the phone. Also a lot of people go to "Verizon Stores" but overlook the small "authorized reseller" text just under the logo. Anything that says that is not a true corporate store and really gives zero shits about anything not related to you buying something from them.
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Jul 12, 2013 10:47
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Thanks for the advice everyone. I'll give Verizon a call this weekend and see how it goes.
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Jul 12, 2013 23:23
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Don Lapre posted:If it wasn't purchased through verizon I could see them referring you to samsung directly for warranty repair. If he was told you needed the insurance feature that might be because the phone has physical damage in which case the warranty is voided.
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Jul 13, 2013 00:58
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My father in-law lost his ruggedized work phone and received a Casio g'Zone Ravine 2 as a replacement. Unfortunately, he hadn't synced his contacts with VZ Backup Assistant before losing his old one. Is there a VZ software suite that allows you to add contacts and backup the address book on the Casio g'Zone? It would be much easier to type up his extensive work contact list on a computer. Alternatively, can I create an address book using Outlook or GMail and email it to his MMS@vzw.com email? What format do I need to send the contact list?
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Jul 13, 2013 03:46
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goku chewbacca posted:My father in-law lost his ruggedized work phone and received a Casio g'Zone Ravine 2 as a replacement. Unfortunately, he hadn't synced his contacts with VZ Backup Assistant before losing his old one. If the gzone has access to the backup assistant app, he could just log in to Verizon wireless website and type in his contacts that way. Download the app on the phone (it's free, even on regular/dumb phones) and it'll sync everything.
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Jul 13, 2013 03:55
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I want to get out of my vzw contract. I've heard in others threads how my unlimited plan is worth money to Some people. What's the full details on that? Would it matter that I'm still on contract?
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Jul 13, 2013 04:34
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Jigoku San posted:I want to get out of my vzw contract. I've heard in others threads how my unlimited plan is worth money to Some people. Sell your phone with it and it wont matter.
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Jul 13, 2013 08:09
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Jigoku San posted:I want to get out of my vzw contract. I've heard in others threads how my unlimited plan is worth money to Some people. What plan/phone? I might be interested...
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Jul 13, 2013 16:21
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Jigoku San posted:I want to get out of my vzw contract. I've heard in others threads how my unlimited plan is worth money to Some people. Its called assumption of liability. I sold my 2 lines without phones for $280 and $230. I used eBay and both sold within 24 hours. You call Verizon and tell them who is taking over the line. They then call in and setup service on the line or have it moved to their existing family plan. They will keep the unlimited data and pick a voice and text plan to attach to it. They do have to do a credit check just like anyone else getting service and they must have a smartphone ready to activate when they call. The new line holder will have the remainder of your contract or 12 months, whichever is more.
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Jul 13, 2013 16:40
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Don Lapre posted:The new line holder will have the remainder of your contract or 12 months, whichever is more.
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Jul 13, 2013 17:10
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benisntfunny posted:This might sound dumb but... they get your number? If I could transfer liability yet get rid of the number that might be tempting but otherwise it seems like it would cause a lot of issues. Yes they do but most people would probably have the number changed immediately unless they were your area code.
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Jul 13, 2013 17:25
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Ezrem posted:What plan/phone? I might be interested... Phone is a Galaxy Nexus with a offical extended battery Plan is currently 450 minutes, 1000 text but from what Don Lapre is saying that wouldn't matter. Don Lapre posted:Its called assumption of liability. I sold my 2 lines without phones for $280 and $230. I used eBay and both sold within 24 hours. Hrm, I guess if I want to do it I'll have to get the new service/phone first. Even if just to make sure everyone has my new number.
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Jul 13, 2013 17:45
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Is there a thread I can complain about Verizon customers? Customer comes in with 3 grandfathered Alltel lines. I ask them what had to be a dozen times which line I'm upgrading. It's line 1, it's line 1 they say repeatedly to me. I do the upgrade and they tell me as I'm explaining the contract that it was the other line they wanted to upgrade. I asked them which line it was so many times to make sure I didn't accidentally take a phone off of because they can't be put back on the account and even explained that. Their daughter apparently uses all the upgrades to upgrade her line all the time so now they have a completely useless line and I'm on the hook for figuring out a solution that isn't "buy a phone at full price" even though that's the only one myself and anyone else can come up with. I hate literally everyone on Verizon who doesn't have a current account or a slightly older one with unlimited. Hur, I'm saving so much money by being on my terrible 900 minute account with no text messaging that I pay $28 in overages on every month. 
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Jul 14, 2013 03:31
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benisntfunny posted:Also a lot of people go to "Verizon Stores" but overlook the small "authorized reseller" text just under the logo. Anything that says that is not a true corporate store and really gives zero shits about anything not related to you buying something from them. Please don't generalize. My stores do service for people who don't buy from us all the time. The idea is when you want a new phone you will actually want decent customer service rather than something stuffed in a box with no information. FordPRefectLL posted:Is there a thread I can complain about Verizon customers? "I refuse to sign a contract" .....Proceeds to spend 5 times as on a full retail device, keeps service for 5 years. "I won't upgrade if I can't keep unlimited" .....Uses 200MB a month average. The ones that are really getting on my nerves are the dumbphone people. "Why don't any of these do anything more than my old LG EnV2" They do...it's called a smartphone you cheap-skate. "This is all you have" Yes. Thats all thats being made anymore. You can't go to a Ford dealer and ask them to sell you a brand new 1956 Thunderbird can you? We also have been getting a flood of people with ANCIENT phones looking for batteries and getting loud and obnoxious because we don't have them. "No Sir, I really don't stock a battery for a Motorola V65S, it's been out of production for nearly 7 years and wasn't terribly common even back then" Mighty Horse fucked around with this message at 15:27 on Jul 15, 2013 |
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Jul 15, 2013 15:17
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Mighty Horse posted:"I won't upgrade if I can't keep unlimited" I manage the phones for my company and management absolutely refuses to let go of the unlimited plans for the 1/4 of our staff that have them. So I have to juggle old phones and upgrades to make sure they never lose them. Meanwhile they don't want employees to use the phone for anything other than email and business-related web browsing.  Really if we just put all those plans on 2GB and ate the overages when they happen, we'd be saving money and wouldn't have to give those employees used phones.
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Jul 15, 2013 15:53
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Mighty Horse posted:Please don't generalize. My stores do service for people who don't buy from us all the time. The idea is when you want a new phone you will actually want decent customer service rather than something stuffed in a box with no information. This has literally never happened at any Verizon store ever, reseller or not
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Jul 15, 2013 16:00
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alg posted:This has literally never happened at any Verizon store ever, reseller or not While I have no comparison, other than the moronic person who activated my sister's phone on the wrong line (they both share the same last 4 digits), I have been thoroughly impressed with how courteous the service at my local corporate store is. They bend over backwards to make sure you're doing well. Maybe it's the rare exception.
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Jul 15, 2013 16:05
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Mighty Horse posted:"I refuse to sign a contract" I read all this and started hyperventilating IRL. I barely get paid for basic phone upgrades and my store is apparently the only one with them for miles but we only have Brightsides so it leads to a lot of hour and a half long resistive touchscreen instruction sessions with octogenarians who just needed a flip phone. The only thing I like less is when someone with Solavei even looks at me and opens their mouth. I don't care.
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Jul 15, 2013 17:16
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So apparently Verizon is looking to counter act the new upgrade rules that T-Mobile now has: http://www.engadget.com/2013/07/15/verizon-vz-edge-phone-upgrade-program/
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Jul 16, 2013 04:02
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Vintimus Prime posted:So apparently Verizon is looking to counter act the new upgrade rules that T-Mobile now has: Would be awesome except for upgrading my phone causes me to switch to a plan that would cost me about $40 more a month. If Verizon can default their 4G plans to 4GB I might get on board. Even then, still more expensive then what I am paying now. A future a lesser coverage on T-Mo is still waiting for me in October at this point.
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Jul 16, 2013 14:20
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benisntfunny posted:Would be awesome except for upgrading my phone causes me to switch to a plan that would cost me about $40 more a month. If Verizon can default their 4G plans to 4GB I might get on board. Even then, still more expensive then what I am paying now. Same here. There is absolutely no T-M out in Missoula but I am looking to move to either Denver or Portland next year. I am really considering switching when I do.
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Jul 16, 2013 14:44
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Can we add a line to a share everything plan without a contract? We have an old Verizon iPhone, and would like to be able to use an 'upgrade (sign for 2 years)' maybe two weeks after opening the line. \/\/\/ Thanks! This is excellent news manwithoutskin fucked around with this message at 01:23 on Jul 17, 2013 |
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Jul 17, 2013 01:14
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manwithoutskin posted:Can we add a line to a share everything plan without a contract? We have an old Verizon iPhone, and would like to be able to use an 'upgrade (sign for 2 years)' maybe two weeks after opening the line. You sure can, and it'll go month to month. You can do it online, even. Log into your online account, go to the "Activate or Switch Device" screen, where there's an option to activate a device you already have on a new line.
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Jul 17, 2013 01:21
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alg posted:This has literally never happened at any Verizon store ever, reseller or not Not having a lovely attitude like this before you enter the building and ruin someone's day goes a really really long way when getting service. It happens. Many, many times a day.
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Jul 17, 2013 14:08
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I actually avoid going to the Verizon store because Amazon/Verizon.com have always taken care of me. Every time I've been to a VZW store I've been asked to buy a new phone. Last time I went, I was told I needed my dad with me in order to have my own work discount applied  . This was at a reseller, who I guess was really disappointed I wasn't buying a new phone.
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Jul 17, 2013 15:13
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Sorry you had a negative experience at a store location. If you want to PM me the details of what happened I can submit official feedback to them and to corporate. Or if you don't want to PM me you can call customer service and they can submit the feedback for you.
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Jul 17, 2013 17:33
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I'm trying to swap phone from one line to another online, I'm trying to swap my Rezound from my unlimited line to a regular 2GB line, and the SGS4 on that line to my unlimited line, but I keep getting this error: SIM Card Required Your request requires changes to one of your plans. Is this a swap I'll have to do over the phone or in store?
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Jul 18, 2013 14:47
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Verizon officially unveiled the 'Verizon Edge' program.quote:Technology changes fast. You purchase a phone or tablet and within a few short months, something new hits the shelves. http://news.verizonwireless.com/news/2013/07/edge-device-payment-early-upgrade.html I was hoping there'd be some option for those currently in and almost done with their contract to switch to it and upgrade early but it doesn't look like it.
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Jul 18, 2013 16:27
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I doubt it will be worth it when compared to just selling your phone and buying a new one and paying the difference, plus I'm not changing to a Share Everything plan because that would raise my payment by $30 every month to get the same amount of data (technically it would give me more minutes and texts, but I don't use anywhere near what I have now such that I would need unlimited).
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Jul 18, 2013 16:52
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Apparently whatever is in the air has spread to my VZW GNex, because mine won't charge over the MicroUSB any more.  I have insurance, if I go to a store will they just order me a new one or?
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Jul 18, 2013 16:55
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