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BobHoward
Feb 13, 2012

The only thing white people deserve is a bullet to their empty skull

the_lion posted:

Thanks dude! Gonna grab that fan app.

I've gone to bed and it seems to not be doing it at the moment.
Is it possible to just be a one off glitch? Last time I had something like this, it was a known fault in my 2008-2009 macbook pro's graphics card.

It is possible. I've seen weird graphical glitches caused by driver bugs, and sometimes those bugs are pretty rare.

Speaking of that -- did you reboot by any chance? Some video driver bugs show up mainly when the system has been up a long time, and can be cleared away by restarting the OS. (Because they're issues with video card memory allocation, and the longer the system is up the more chances there are for memory management bugs to cause buffers to stomp on each other, or whatever.)

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Canned Sunshine
Nov 20, 2005

CAUTION: POST QUALITY UNDER CONSTRUCTION



Quick battery-related question. I bought my parents a MacBook Air for their anniversary, but had it delivered to me so I could get it all set up, install a spare copy of Office 2011 I have, etc. Now I want to ship it to them but was wondering - given it might be flown via UPS or FedEx, do I need to drain the battery down at all before shipping it?

duck monster
Dec 15, 2004

Oneiros posted:

A while ago I convinced my brother to get a Samsung 830 256GB and he stuck his old spinning drive in an optibay knockoff. I encouraged him to handle the data allocation manually because the Fusion drive thing was new and I was concerned about how little free space the system keeps on the SSD (5 GB?). It was my understanding that running a SSD with that small of a "landing zone" for writes both increases wear and decreases performance, though of course it's still much faster than a HDD.

Were my worries unjustified?

<edit> I know that Fusion Drive works and offers a cost effective way to speed up date access while retaining large capacities. I was more worried about it pounding the SSD over a 3-4 year operating period.

Do SSDs even have wear, what with the whole "no moving parts" business and all? (I honestly dont know)

the_lion
Jun 8, 2010

On the hunt for prey... :D

BobHoward posted:

It is possible. I've seen weird graphical glitches caused by driver bugs, and sometimes those bugs are pretty rare.

Speaking of that -- did you reboot by any chance? Some video driver bugs show up mainly when the system has been up a long time, and can be cleared away by restarting the OS. (Because they're issues with video card memory allocation, and the longer the system is up the more chances there are for memory management bugs to cause buffers to stomp on each other, or whatever.)

Gotcha. Good to know.

Did a quick reboot - it might have just be a RAM thing because i'm not seeing it at the moment while doing the same thing. Hopefully i'm good!

SRQ
Nov 9, 2009

duck monster posted:

Do SSDs even have wear, what with the whole "no moving parts" business and all? (I honestly dont know)

Yeah over time the NAND cells become unable to be written. They can be read from practically forever though- so a dead SSD is basically read only storage. A samsung 840 will get around 3 years of use before this happens, larger higher quality drives can last significantly longer. It'll be interesting in the tail end of the decade to see first gen solid states start to die all over the place.
'course the whole thing can gently caress up and trash the data but that's not wear that's just breaking.

BlackMK4
Aug 23, 2006

wat.
Megamarm

SRQ posted:

Yeah over time the NAND cells become unable to be written. They can be read from practically forever though- so a dead SSD is basically read only storage. A samsung 840 will get around 3 years of use before this happens, larger higher quality drives can last significantly longer. It'll be interesting in the tail end of the decade to see first gen solid states start to die all over the place.
'course the whole thing can gently caress up and trash the data but that's not wear that's just breaking.

It's worth noting - the drives that have actually been tested with 1000's of TB of writes have failed completely, not read only. I think thats actually a myth.

japtor
Oct 28, 2005

BlackMK4 posted:

It's worth noting - the drives that have actually been tested with 1000's of TB of writes have failed completely, not read only. I think thats actually a myth.
Yeah the NAND life has an effect on the read only state too. I think the more exhausted the flash is the shorter the shelf life (unpowered state) is. The one I remember was the Samsung 470 from a few years back. It eventually stopped writing after however many TB at which point the guy pulled it out and put it into storage to check it. I think he checked in a day or two and it was fine, but after leaving it alone for a week or so it was unreadable.

(Course it also wrote way way way beyond something based on the SMART values, like it showed remaining life at 0 or something and kept on going for a while after that, pretty much wrote itself to death...so smarter firmware should hopefully get around situations like this)

edit-vvvvv The data was intact at least, the guy checksummed the stuff to make sure it wasn't corrupting data.

japtor fucked around with this message at 10:03 on Sep 11, 2013

Oneiros
Jan 12, 2007



japtor posted:

Yeah the NAND life has an effect on the read only state too. I think the more exhausted the flash is the shorter the shelf life (unpowered state) is. The one I remember was the Samsung 470 from a few years back. It eventually stopped writing after however many TB at which point the guy pulled it out and put it into storage to check it. I think he checked in a day or two and it was fine, but after leaving it alone for a week or so it was unreadable.

(Course it also wrote way way way beyond something based on the SMART values, like it showed remaining life at 0 or something and kept on going for a while after that, pretty much wrote itself to death...so smarter firmware should hopefully get around situations like this)

Yup. Writing to a flash NAND cell degrades its ability to retain a charge which, of course, encodes the value of the bit(s) stored in the cell. More damage means more electrons "leak" out of the floating gate and increases the likelihood that data becomes corrupt or lost entirely over a shorter period of time.

Oneiros fucked around with this message at 09:39 on Sep 11, 2013

SRQ
Nov 9, 2009

At the very least you get a last gasp to back up your data before the thing totally shits itself.

Absorb the old SSDs soul with a new one.

Shin-chan
Aug 1, 2008

To be a man you must have honor...
...honor and a penis!

SourKraut posted:

Quick battery-related question. I bought my parents a MacBook Air for their anniversary, but had it delivered to me so I could get it all set up, install a spare copy of Office 2011 I have, etc. Now I want to ship it to them but was wondering - given it might be flown via UPS or FedEx, do I need to drain the battery down at all before shipping it?

No, just ship it. It has most likely already flown with a full charge.

kuskus
Oct 20, 2007

empty baggie posted:

You could attempt to clean it with alcohol and a toothbrush. I've brought several back from the dead that way, though there's obviously no guarantee it will work.
Ink, milk, chicken soup. I've resurrected quite a few MacBooks from such things using high % isopropyl alcohol and cotton swabs. It always requires full, patient disassembly, cleaning everything & let dry with above method. I haven't had a machine _not_ respond more than it would have by this method, even if it means "well at least the battery charges now."

Binary Badger
Oct 11, 2005

Trolling Link for a decade


Seconded, but don't use any isopropyl percentages below 95%. Amazon has a bunch of these, make sure you get lint-free wipes.

On SSD's, I've already seen a lot of first generation PATA ZIF SSD's from first generation MacBook Airs go bad. Most are read only, some just don't work at all anymore.

Binary Badger fucked around with this message at 15:51 on Sep 11, 2013

hedgecore
May 2, 2004
My mid-2012 Macbook Air is displaying a "Service Battery" warning. The battery does seem to be way shittier now than ever. Checked the Cycle Count, it's at 266. Is that high? I have no idea. I do have AppleCare but didn't memorize the terms on batteries.

Any anecdotes on what dealing with this is like at the Apple store? Can they just replace the battery? If not, it's a custom build so hopefully getting a replacement wouldn't take too long. I have to finish developing an app by the end of the month, so if there's a chance it could be a whole ordeal I'll probably wait until it's complete just to be safe.

Thanks in advance.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

hedgecore posted:

My mid-2012 Macbook Air is displaying a "Service Battery" warning. The battery does seem to be way shittier now than ever. Checked the Cycle Count, it's at 266. Is that high?
It should go well over 1,000. But it's not uncommon for them to poo poo the bed way before that. What was your charge/usage pattern like?

Binary Badger
Oct 11, 2005

Trolling Link for a decade


hedgecore posted:

My mid-2012 Macbook Air is displaying a "Service Battery" warning. The battery does seem to be way shittier now than ever. Checked the Cycle Count, it's at 266. Is that high? I have no idea. I do have AppleCare but didn't memorize the terms on batteries.

Any anecdotes on what dealing with this is like at the Apple store? Can they just replace the battery? If not, it's a custom build so hopefully getting a replacement wouldn't take too long. I have to finish developing an app by the end of the month, so if there's a chance it could be a whole ordeal I'll probably wait until it's complete just to be safe.

As long as it's within the first year of ownership they should be able to switch out the battery gratis. Past that they'd probably charge $109-129 or whatever. The actual task of swapping the battery is pretty quick but it is kind of delicate as the battery is essentially just one big gel pack encapsulated in just enough plastic to keep the innards in place and not blast open if dropped.

etalian
Mar 20, 2006

Binary Badger posted:

As long as it's within the first year of ownership they should be able to switch out the battery gratis. Past that they'd probably charge $109-129 or whatever. The actual task of swapping the battery is pretty quick but it is kind of delicate as the battery is essentially just one big gel pack encapsulated in just enough plastic to keep the innards in place and not blast open if dropped.

It's also worth noting that the more reputable batteries are in the $90-$100 range, so the apple full service option is not much more expensive.

The newer batteries are rated for 1000 full discharge cycles, still holding 80% of the full charge.

hedgecore
May 2, 2004
It's a little over a year old, but I did buy 3 years of AppleCare.

It stays plugged in most of the time (fully charged), otherwise I grind it down to 20% or so before letting it fully charge. There are several times where I pass out and it just dies overnight.

trilobite terror
Oct 20, 2007
BUT MY LIVELIHOOD DEPENDS ON THE FORUMS!
Check to see if the alert is still there after using the computer unplugged for a while. I remember getting one in the toolbar battery menu a few months back (2011 Air) and it went away on its own after about 5 minutes. Haven't seen one since.

You could also try rebooting and seeing if that makes any difference.

(If you've got AppleCare and a fruit stand nearby I'd just take it in).

Dr. Video Games 0050
Nov 28, 2007

hedgecore posted:

It's a little over a year old, but I did buy 3 years of AppleCare.

It stays plugged in most of the time (fully charged), otherwise I grind it down to 20% or so before letting it fully charge. There are several times where I pass out and it just dies overnight.

Unless I'm mistaken don't keep your laptop plugged in all the time

SRQ
Nov 9, 2009

Dr. Video Games 0050 posted:

Unless I'm mistaken don't keep your laptop plugged in all the time

I've been leaving my new 15'' rMBP plugged in, why wouldn't I?

BlackMK4
Aug 23, 2006

wat.
Megamarm

SRQ posted:

I've been leaving my new 15'' rMBP plugged in, why wouldn't I?

Apparently the battery needs to complete discharge/charge cycles every so often to maintain cell health.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

SRQ posted:

I've been leaving my new 15'' rMBP plugged in, why wouldn't I?

Unplug it every other week and let it run down to 10%.

kloa
Feb 14, 2007


BlackMK4 posted:

Apparently the battery needs to complete discharge/charge cycles every so often to maintain cell health.

True.

quote:

Apple recommends charging and discharging its battery at least once per month.

Source: http://www.apple.com/batteries/notebooks.html

etalian
Mar 20, 2006

Bob Morales posted:

Unplug it every other week and let it run down to 10%.

It's also perfectly safe to run it down until the Mac turns off, the laptop has electronics to prevent the cell destroying over discharge.

Choadmaster
Oct 7, 2004

I don't care how snug they fit, you're nuts!

Star War Sex Parrot posted:

How badly do you want a new one (considering you'll lose the ability to use DisplayPort input). I'm pretty sure if you brought it back again for another screen repair and started mentioning "Lemon Law" that'll get the ball rolling on a replacement.

Maybe. At my local Apple Store, the second the words "lemon law" come out of your mouth, you are told to contact Apple Legal and are escorted out of the store. Happened to both myself and a friend of mine.

withak
Jan 15, 2003


Fun Shoe

SRQ posted:

I've been leaving my new 15'' rMBP plugged in, why wouldn't I?

Leaving it plugged in literally 24-7 is bad; as long as it gets unplugged every once in a while then you are fine. Modern batteries don't require any kind of maintenance for normal usage patterns.

SRQ
Nov 9, 2009

Alright well I'll just run it off battery to shut off every few weeks, thanks for the info.

etalian
Mar 20, 2006

SRQ posted:

Alright well I'll just run it off battery to shut off every few weeks, thanks for the info.

Here's the Apple quick guide link:
https://www.apple.com/batteries/notebooks.html

Pretty much just do at least one full discharge a month if you keep your laptop plugged in the whole week and also avoid charging your battery in really hot conditions.

etalian fucked around with this message at 02:07 on Sep 12, 2013

Mercurius
May 4, 2004

Amp it up.

SRQ posted:

Alright well I'll just run it off battery to shut off every few weeks, thanks for the info.
Anecdotal evidence but I have an original 15" rMBP that's 15 months old now that I rarely use off power which has had 35 full charge cycles during that time and still has 97% of its max capacity left. I never discharge it unless I'm using it off power and the battery runs out.

hedgecore
May 2, 2004
Yeah, I do at least one discharge per month. It stops charging when it reaches 100% according to System Information and just runs off power.

etalian
Mar 20, 2006

A good amount of the online tips are bunk such as warning about charging too high eventually destroying battery capacity.

So make sure you never charge your laptop above 80%!

Things like battery electronics improved over the years to charge much more carefully at the high state of charge through a process called adaptive charging.

Dr. Video Games 0050
Nov 28, 2007

Choadmaster posted:

Maybe. At my local Apple Store, the second the words "lemon law" come out of your mouth, you are told to contact Apple Legal and are escorted out of the store. Happened to both myself and a friend of mine.

I sincerely doubt you were escorted out of the store from simply saying those words - you must have been a right douche and done other things to warrant that type of response. It's ever hard to get escorted out of a store.

Mu Zeta
Oct 17, 2002

Me crush ass to dust

shit_that_didnt_happen.txt

Choadmaster
Oct 7, 2004

I don't care how snug they fit, you're nuts!
Escorted may have been to strong a word, but the manager came out immediately and said, "This has entered legal territory, you need to leave the store right now and call Apple Legal, we can no longer help you here," and walked me out. It's not like they called security to haul me out or anything. I posted about it in this thread when it happened (and the previous and subsequent trips to the store to get my Mini fixed).

I was perfectly polite and not a douche at all - the Genius was very apologetic when the manager instantly turned sour and, when I came back a week or two later when the manager wasn't around, we figured out a way to consistently reproduce the issue and he was finally able to get authorization to do another repair (it was my 6th trip in for that issue and they'd attempted 3 different hardware replacements already).

Edit: FWIW, it was the cable connecting the bluetooth/wifi card to the logic board that was causing kernel panics. They'd replaced almost all the other hardware, including the logic board and the bluetooth/wifi card, but of course hadn't thought to change out the cable. When the store gave up (and refused to replace the Mini outright) I called AppleCare on the phone and they told me, "Everything in that computer is brand new now - the panics must be a software issue and we will not swap out a computer for a software issue." It was panicking on a clean install of OS X with no third-party software installed. Hence my attempt at mentioning the lemon law...

Choadmaster fucked around with this message at 05:40 on Sep 12, 2013

withak
Jan 15, 2003


Fun Shoe
A full discharge (i.e. 100% to zero in one step) supposedly may help calibrate the percent battery indicator in the OS, but for modern batteries a full discharge is really just a cumulative 100% of activity. Five percent of discharge and recharge every day for 20 days is a full cycle, which is why just unplugging it occasionally is all you need to do.

duck monster
Dec 15, 2004

SRQ posted:

At the very least you get a last gasp to back up your data before the thing totally shits itself.

Absorb the old SSDs soul with a new one.

This, by the way is why I will *never* buy a laptop I can't replace the drive on. If replacing the motherboard means losing the data, gently caress that poo poo.

I do hope apple eventually comes to its senses on this, because I still fear my current MBP will be end-of-line for me and macbooks if apple wants to lock me out of this *essential* requirement.

Mr. Smile Face Hat
Sep 15, 2003

Praise be to China's Covid-Zero Policy
Yeah, because backups don't exist and shouldn't be made, ever. The cloud also doesn't exist. It's also not possible to put the essential data on external disks because those are as big as refrigerators.

I'm sure there are use cases where SSDs don't make sense, but for the majority of users it works and they'll keep getting better.

duck monster
Dec 15, 2004

Choadmaster posted:

Escorted may have been to strong a word, but the manager came out immediately and said, "This has entered legal territory, you need to leave the store right now and call Apple Legal, we can no longer help you here," and walked me out. It's not like they called security to haul me out or anything. I posted about it in this thread when it happened (and the previous and subsequent trips to the store to get my Mini fixed).

I was perfectly polite and not a douche at all - the Genius was very apologetic when the manager instantly turned sour and, when I came back a week or two later when the manager wasn't around, we figured out a way to consistently reproduce the issue and he was finally able to get authorization to do another repair (it was my 6th trip in for that issue and they'd attempted 3 different hardware replacements already).

Edit: FWIW, it was the cable connecting the bluetooth/wifi card to the logic board that was causing kernel panics. They'd replaced almost all the other hardware, including the logic board and the bluetooth/wifi card, but of course hadn't thought to change out the cable. When the store gave up (and refused to replace the Mini outright) I called AppleCare on the phone and they told me, "Everything in that computer is brand new now - the panics must be a software issue and we will not swap out a computer for a software issue." It was panicking on a clean install of OS X with no third-party software installed. Hence my attempt at mentioning the lemon law...

Don't use the mac store ever for repairs if theres an authorized third party repairer. I've had far too much troubles with the apple store not respecting Australian law regarding repairs. All devices in australia have life time guarantees for manufacturer defects, they can't impose their own arbitrary conditions (Its determined by law, not contracts) and so on, and the courts here take a *very* dim view of fine-print shenanigcans. Apple are constantly just straight out violating australian laws, and unfortunately the penalties for minor violations means they just ignore it until they are ordered to repair something, and as I discovered the hard way, thats a long process.

Until I started going to a local authorized repairer, and the guy there is a nerd and has no incentive at all to arbitarily flunk repairs because he actually wants to get paid. He even had the "water damage" ruling by apple reversed after he noted NONE of the moisture sensors where tripped and that the apple guy *couldnt* have examined the part he did, because the seal was untampered. A friend of mine recently quit the apple store over one of the guys who would flunk stuff for water damage to avoid repairs despite knowing it wasnt water damaged. Guess who had flunked mine?

duck monster fucked around with this message at 07:24 on Sep 12, 2013

Mr. Smile Face Hat
Sep 15, 2003

Praise be to China's Covid-Zero Policy

Choadmaster posted:

At my local Apple Store, the second the words "lemon law" come out of your mouth, you are told to contact Apple Legal and are escorted out of the store.

Okay, interesting to know. I actually did return my iMac with the scratched cover glass to the store. They immediately put a new glass on it, only to now have introduced a "dead pixel" (which looks more like a cluster of pixels or dirt) in the middle of the display. They tried to play it down, but left the decision up to me. So it's on to display panel #5!

(Out of curiosity, is it even possible that dead pixels can be added later on? It really looks more like some dirt.)

In any event, the conversation never got to the word "lemon" and I never spoke to a manager, so all is well. At least in my particular store, they've never taken more than a minute to acknowledge any problems I had and they've always been nice enough.

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Mr. Smile Face Hat
Sep 15, 2003

Praise be to China's Covid-Zero Policy

duck monster posted:

Australian australia shenanigcans australian flunk flunk flunked mine?

I wouldn't necessarily dispense authoritative advice about using Apple Stores in other countries, but that may be just me. I'm sure you have had your experiences, but laws and procedures aren't the same everywhere.

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