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Potato Alley posted:I mean, this sounds like it wasn't a virtual server. But that can't be what you're saying. Can it? A non high-performance machine with no real need to be physical would of course be created as a VM in this day and age. Right? Right?? Well, they've basically been teaching themselves how it all works while simultaneously supporting the rest of the network. There's only 2 admins and what amounts to one junior admin (who was responsible for basically all the imaging and PXE stuff, and he's technically just a bench tech). A lot of our stuff is virtualized, and has been for years. I'm not sure why this wasn't, but it may have something to do with our existing stacks being relatively old and loaded up with the rest of the active directory services. Plus our admins are ossified and they routinely frustrate the junior with their Old Ways. I just learned that somewhere between our internet, firewall, and web filter, we have a layer 2 switch. A 17-year-old Allied Telesyn. One of the original devices from when we were still tied together with T1s and ARCnet. Most of our critical services these days are Internet-based.
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# ? Oct 10, 2013 08:29 |
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# ? May 21, 2024 15:37 |
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JohnnyCanuck posted:Okay, I've been jonesing for an update all night. Anything new on the puppy front? I was just catching up on the thread and saw this, Puppy as it turns out was someone's seeing-eye-dog in training. Apparently you get the puppy, and you're supposed to teach it to interact with people and part of that is when it's a little dog, you're supposed to get it used to behaving around poo poo tons of people, so you bring it to work/school whatever so it learns not to freak in crowds I suppose. He visits from time to time and its owner has been advised to please not leash him to the several million in taxpayer dollars in "That Big Air Conditioned Room With All The Blinky Blinky" However, he does stop buy my development department for the occasional piece of bacon from my sandwich.
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# ? Oct 10, 2013 13:56 |
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User brings in of our older laptops (still running XP, due for replacement soon) CollegeCop, I ran updates yesterday and Microsoft screwed up the screen on my laptop. Let me take a look at it. I open the lid and the screen is random pixels and colors. See, look at that. Microsoft really screwed the pooch on this one. I pick the laptop up to move it to my bench to hook it up to an external monitor. As I grab it with my thumb on the keyboard bezel next to the left hand hinge, the screen suddenly clears. I remove the pressure on my thumb and the screen goes back to randomness. I've seen this before - the ribbon cable for the lcd "walks" out of the connector on the motherboard over time. Hey, I think this a problem with the screen cable . . . Yeah, why would they push out an update that breaks peoples screens? No, see. When I press here the screen clears up. (I demonstrate a couple of times) You would think they would test these updates before they send them out. Wait, no. This is a hardware problem. The updates didn't cause this. I just hope you can fix whatever they messed up. Yeah, Microsoft didn't cause this. It's a problem with a cable. I'll have you fixed in a minute. Blah, blah, blah, Microsoft, blah, blah, test, blah, break things, blah, Microsoft... (Meanwhile, power down, four screws out, flip up keyboard, reseat connector, keyboard back in, screws back in, power up, screen good as new) There you go! Oh, thank god! You should really call someone at Microsoft and let them know that their update broke my screen! Yeah, I'll get right on that. Have a good day!
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# ? Oct 10, 2013 14:35 |
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Dick Trauma posted:The CFO came to me because he was trying to install something and doesn't have admin rights. So I walk down to his office to take care of it and see what he's installing: Nevermind that none of us are stupid enough to actually put proprietary information anywhere but company servers. Nevermind that we're devs and consultants who actually need admin access to do our work. Nevermind that we're a consulting company, and the consultants have long been told that so long as it doesn't affect work, go ahead and treat the company laptop like a personal machine. We're out on the road, so they're our lifelines back home, our entertainment, etc. Don't let clients see your games, and don't do anything illegal with 'em. But it's THE CLOUD!!!! Looks like I'm buying a personal laptop again. AcidRonin posted:I was just catching up on the thread and saw this, Puppy as it turns out was someone's seeing-eye-dog in training. Apparently you get the puppy, and you're supposed to teach it to interact with people and part of that is when it's a little dog, you're supposed to get it used to behaving around poo poo tons of people, so you bring it to work/school whatever so it learns not to freak in crowds I suppose. He visits from time to time and its owner has been advised to please not leash him to the several million in taxpayer dollars in "That Big Air Conditioned Room With All The Blinky Blinky" However, he does stop buy my development department for the occasional piece of bacon from my sandwich. Yay! Thank you! CollegeCop posted:User brings in of our older laptops (still running XP, due for replacement soon)
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# ? Oct 10, 2013 15:05 |
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Urit posted:That video is precisely what I was thinking about and wincing as they described their elaborate virtual training setup. And yes, they used new SL accounts. In fairness, that's because whoever built that studio screwed up the permissions. Set up on private land, disable the ability for non-group-members to create objects or run scripts and you won't get attacked by flying penises on live TV. For something like the setup you describe, you'd also want to set the land to ban non-group-members from the land entirely. It's still pretty stupid though. SecondLife is not an easy system to learn, for most folk you'd have to run a training course for how to use the drat client!
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# ? Oct 10, 2013 15:23 |
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JohnnyCanuck posted:We've just been informed that because one of our devs had Dropbox installed on their laptop we're all losing local admin rights on our machines. Because THE CLOUD. It's a scary thing, this THE CLOUD. Our proprietary data might be out in THE CLOUD! And you don't even need local admin to install Dropbox!
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# ? Oct 10, 2013 15:59 |
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Got a call yesterday from someone who was pissed off because a computer in a conference room was working. Couldn't get Outlook to connect to the Exchange server. I think it had a 169.254.x.x address. So I tried to /release /renew. Got an error that the RPC server was unavailable. The service was running and I don't have an option to restart it so it's reboot time. After the reboot everything comes up and connects. Okay. I leave. Later my boss comes in all mad because I am supposed to be updating these at regular intervals (despite the fact that that wouldn't have prevented this anyway.) He was mad because they tried to pull up a Youtube video and it wouldn't play. They updated flash and still nothing. I went over there later and it loaded in Chrome no problem. Firefox would play a couple seconds and error out. I think Flash was crashing. Anyway, I was in a poo poo mood about it so I walked off and made lunch. Come back a bit later and it loads no problem. I resolve to come back later and clean out the startup items and remove some of the bloat on the computer. After lunch I go back and start uninstalling bullshit only to realize it has lost its IP config again. Same error. I think this is related to an ongoing issue we have been having about DNS not resolving correctly internally, causing Outlook to not auth right and other apps to give hostname errors. I was able to run DCDIAG and find out that we have a delegated domain name missing a "glue a record" but I don't know enough about DNS to fix that or if it would actually be causing the problem. I may have to call in our contractor who used to be backup for the guy I replaced. He charges something like $100/hr. I've been rather proud of the fact that he hasn't been here for about 4-5 months now, as I think his visits were much more frequent before I started this job. *sigh*
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# ? Oct 10, 2013 16:00 |
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"Hey, I have a question. I was going to burn a DVD, so I put the DVD in the drive, but it didn't detect the DVD. When I ejected the DVD tray, there was no DVD in there! So I put another DVD in and burned that one, but now my tray won't open. Can you take a look at it?"
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# ? Oct 10, 2013 16:02 |
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FISHMANPET posted:And you don't even need local admin to install Dropbox! Haha this is what I was going to bring up. I had to spend a bit of time and effort to ensure that people couldn't install dropbox on machines that they had no admin right.
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# ? Oct 10, 2013 16:20 |
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Nativity In Black posted:Got a call yesterday from someone who was pissed off because a computer in a conference room was working. I know this is just a typo, but it really made me laugh. Someone angry that their computer WAS FUNCTIONING? GRAAAAHAHHH I HATE IT WHEN OUTLOOK CONNECTS! (because, you know, if your computer works, the user is expected to be working too)
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# ? Oct 10, 2013 16:34 |
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babies havin rabies posted:"Hey, I have a question. I was going to burn a DVD, so I put the DVD in the drive, but it didn't detect the DVD. When I ejected the DVD tray, there was no DVD in there! So I put another DVD in and burned that one, but now my tray won't open. Can you take a look at it?" The beast must feed. I was working on a laptop recently and found a scratched-up DVD stuck between the optical drive and the case. Like, it wasn't stuck in the drive, it was stuck on top of the drive.
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# ? Oct 10, 2013 16:42 |
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Entropic posted:The beast must feed. Slot load, yo. I seem to recall popping open somone's case (might have been doing an upgrade or something) and finding frigging *coins* jammed up in there.
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# ? Oct 10, 2013 17:22 |
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Entropic posted:The beast must feed. I deal with smart cards at my workplace, and this happens ALL THE TIME with our internal card readers. people jam them right up on in there with no regard for petty things like "is it actually in the slot?"
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# ? Oct 10, 2013 18:24 |
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JohnnyCanuck posted:We've just been informed that because one of our devs had Dropbox installed on their laptop we're all losing local admin rights on our machines. Because THE CLOUD. It's a scary thing, this THE CLOUD. Our proprietary data might be out in THE CLOUD! I find it hilarious that I am entrusted to engineer and This is the same IT team that pushed a group policy to deny adobe PDF reader to be opened outside of their "safe sandbox mode" while our AV completely breaks "save sandbox mode." Nobody has been able to read PDF's for 7 days, until today. This is also the same IT team that got the first infection of Crypto Locker. nitrogen fucked around with this message at 19:08 on Oct 10, 2013 |
# ? Oct 10, 2013 19:04 |
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nitrogen posted:I find it hilarious that I am entrusted to engineer and I find it hilarious when experienced admins take it personal when they don't have local admins rights on their machines. People who should understand the need to have standardized configurations across the enterprise for all the reasons they are necessary.
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# ? Oct 10, 2013 20:26 |
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Sickening posted:I find it hilarious when experienced admins take it personal when they don't have local admins rights on their machines. People who should understand the need to have standardized configurations across the enterprise for all the reasons they are necessary. Lookit this guy who doesn't run all standardized configurations in VMs so that he can test everything with snapshots.
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# ? Oct 10, 2013 20:38 |
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EAT THE EGGS RICOLA posted:Lookit this guy who doesn't run all standardized configurations in VMs so that he can test everything with snapshots. Sucks for that guy, my GP always works.
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# ? Oct 10, 2013 20:51 |
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Sickening posted:I find it hilarious when experienced admins take it personal when they don't have local admins rights on their machines. People who should understand the need to have standardized configurations across the enterprise for all the reasons they are necessary. I wouldn't mind it so much if my IT department could take care of routine requests and tasks in a timely manner. The fact that the entire enterprise cannot use adobe reader for a week, due to their incompetence is a great example of the problem. Plus, you're a shithead.
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# ? Oct 10, 2013 21:00 |
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nitrogen posted:I wouldn't mind it so much if my IT department could take care of routine requests and tasks in a timely manner. I am a shithead, this much is known. Things do get done in a timely manner though in my neck of the woods. I do however deal with devs, dba's, and everyone else who believe they should be the exception too. Everyone who has the same complaint you do just in different forms from time to time. If I never get to hear someone tell me how valuable their sandbox was yet they can't install itunes when they want I would die a happy man. If admin rights didn't cause the issues they do, I honestly wouldn't give a gently caress. I thought on this quite a bit last week. My work would be so much easier if I didn't have to worry about security issues. poo poo would be so simple if only I didn't have to consider local admin rights, acl's, network permissions, and physical security. Sickening fucked around with this message at 21:13 on Oct 10, 2013 |
# ? Oct 10, 2013 21:11 |
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Sickening posted:I find it hilarious when experienced admins take it personal when they don't have local admins rights on their machines. People who should understand the need to have standardized configurations across the enterprise for all the reasons they are necessary. I am always surprised when experienced admins have physical access to a machine and don't have local admin.
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# ? Oct 10, 2013 21:39 |
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D A M N I T I was in our other building fixing this stupid goddamn email problem people are only having because they insist on using their personal laptops.... while a fist fight almost broke out... One guy is this super intense angry bastard who, as I type this, is reaming some dude over the phone for not being able to fulfill some parts order. The other dude is this goofy nice dude who is always smiling, always like "HEYYY DRUKQS HOWS IT GOIN BUDDY??" never seen or heard the guy do or say anything in anger. Apparently their dispute got to the point where they were like "DONT TOUCH ME" "GET THE FSCK OUT OF MY FACE" I'm here when the women's shitter is clogged, but I completely airballed a retard slapfight.
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# ? Oct 10, 2013 21:43 |
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Zamboni Apocalypse posted:Slot load, yo. I seem to recall popping open somone's case (might have been doing an upgrade or something) and finding frigging *coins* jammed up in there. Often times that's the result of trying to wedge things in gaps to dampen the noisy vibration of an old power supply or something. There's usually at least some sort of reason. Ok, maybe not usually, but sometimes.
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# ? Oct 10, 2013 22:09 |
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Entropic posted:Often times that's the result of trying to wedge things in gaps to dampen the noisy vibration of an old power supply or something. There's usually at least some sort of reason. Ok, maybe not usually, but sometimes. It's undoubtedly a toddler. They love to put things in other things
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# ? Oct 11, 2013 00:59 |
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Potato Alley posted:I mean, this sounds like it wasn't a virtual server. But that can't be what you're saying. Can it? A non high-performance machine with no real need to be physical would of course be created as a VM in this day and age. Right? Right?? You should/can use VMs for high performance, too. We do for web hosting.
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# ? Oct 11, 2013 01:09 |
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We technically have local admin rights on or computers, but have software installed that won't let anything be installed or run that isn't on its whitelist. Really they are only useful for being able to install approved stuff without waiting a week or two for it to do it.
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# ? Oct 11, 2013 01:20 |
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dotster posted:I am always surprised when experienced admins have physical access to a machine and don't have local admin. We don't have admin rights to our local DC's (which is probably a good thing) despite being the I.T. department. Yeah, with physical access I know I can gain local admin privs, but I really have no reason to and it's not worth losing my job over.
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# ? Oct 11, 2013 03:17 |
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TWBalls posted:We don't have admin rights to our local DC's (which is probably a good thing) despite being the I.T. department. Yeah, with physical access I know I can gain local admin privs, but I really have no reason to and it's not worth losing my job over. I was not suggesting that you should break into the machine and if you don't really need it to do your job, no need to have it. They can't blame you for a problem that you can't cause right. Still, lots of folks I have worked with over the years have not been stopped by these things so it surprises me when I run into IT folks that want to keep life simple.
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# ? Oct 11, 2013 04:24 |
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Yea, I think starting a file push at 5 minutes from close for a desperate user was a good idea. Ticket came in... Subject: We don't have enough mans! Summary: How are we supposed to eat all these cinnabons?! THIS IS AFFECTING PERFORMANCE!!!
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# ? Oct 11, 2013 14:38 |
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Sylink posted:You should/can use VMs for high performance, too. We do for web hosting. I meant more for stuff like high frequency trading, where as far as I know the latency of your NIC means the difference between starvation and extra 5 million on your bonus check - I presume those machines are all physical OS to make them as fast as possible. Personally I'm firmly of the opinion that for the 99% of companies that don't do that kind of poo poo a VM will incur so little performance hit these days, both because of the various extensions added to CPUs to enhance virtualized performance and because theoretically the VMware and Microsoft (and I suppose Xen) VM software stacks have gotten a lot more efficient, that it's absolutely not worth the loss of all the convenience, redundancy, blah blah, to make it a physical machine.
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# ? Oct 11, 2013 14:48 |
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Yah, that make sense, but gently caress high frequency traders so I'm not sure how I feel
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# ? Oct 11, 2013 15:18 |
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Sylink posted:Yah, that make sense, but gently caress high frequency traders so I'm not sure how I feel not to derail too much, but HFT is generally seen as a good thing. It speeds price discovery and actually makes the market more stable, and makes it harder for the warren buffets of the world to see gaps and make billions off of them.
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# ? Oct 11, 2013 15:20 |
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It's great for technology because it gives smart people huge budgets and pushes boundaries, similar to how gaming advances desktop computer architecture and porn pushes web services. You're parroting HFT public relations talking points, though. HFT turns the small investor into a grease spot and has created situations where markets have varied wildly and people are unable to explain why. People like Buffet help the small investor by giving them strategies they can follow. HFT doesn't help anyone except for the HFT companies and the markets who serve them.
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# ? Oct 11, 2013 15:50 |
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A ticket came in...Dumbass posted:Spellcheck isn't working in Word and the options are greyed out. Please check the Office GPO to see if policy is turning it off. A ticket was closed... me posted:Proofing module wasn't installed. Installed module, spellcheck works. He doesn't even try to troubleshoot, took all of one Google search to get in depth troubleshooting steps from Microsoft.
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# ? Oct 11, 2013 17:57 |
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You wouldn't even have a job if your staff ever discover what is. ...oh your stealth edit made my statement rather banal.
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# ? Oct 11, 2013 18:00 |
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You can choose not to install proofing?
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# ? Oct 11, 2013 18:02 |
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the littlest prince posted:You can choose not to install proofing? Yes, I've seen this often.
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# ? Oct 11, 2013 18:07 |
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bort posted:It's great for technology because it gives smart people huge budgets and pushes boundaries, similar to how gaming advances desktop computer architecture and porn pushes web services. You're parroting HFT public relations talking points, though. HFT turns the small investor into a grease spot and has created situations where markets have varied wildly and people are unable to explain why. People like Buffet help the small investor by giving them strategies they can follow. HFT doesn't help anyone except for the HFT companies and the markets who serve them. HFT is also on the way out, for a whole host of reasons.
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# ? Oct 11, 2013 18:08 |
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hihifellow posted:A ticket came in... Hah! I had exactly the same issue today. A colleague of mine found that exact issue [In Outlook, not Word] - Instead of doing anything about it he just stealth closed the ticket and didn't bother telling the customer. It took me 10 seconds to navigate to the first Microsoft technet article.
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# ? Oct 11, 2013 18:54 |
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JohnnyCanuck posted:But it's THE CLOUD!!!! Our IT managers have the same mortal fear of the cloud, but with better reason. A few of our executives thought it would be a great idea to use Dropbox to correspond on project. We caught them through the sheer amount of bandwidth being used, as they were uploading 5-20Gb PST files and sharing them to people outside the company.
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# ? Oct 11, 2013 19:53 |
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# ? May 21, 2024 15:37 |
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I get the cloud fear: it freaks lawyers out. Your trade secrets go into some random company's privacy policy.
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# ? Oct 11, 2013 19:59 |