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evol262 posted:It's like you didn't even read the second half of the post. And generalizations are generally true. They are not tautologies. Ok, but... evol262 posted:Management is not vindictive. This is what sparked this discussion. You presented that statement as a fact and then argued with people who disagreed with that presentation. You've since softened your position on that point so it sounds like we all now agree that management can sometimes be vindictive, and all that remains to discuss is how common vindictive management is. Since that's not really appropriate for this thread, there's not much point derailing any further. rolleyes fucked around with this message at 19:34 on Oct 27, 2013 |
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Oct 27, 2013 19:31
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| # ? May 15, 2024 09:06 |
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Goons are generally pedantic. Discuss.
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Oct 27, 2013 20:03
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Pretty much this ^rolleyes posted:This is what sparked this discussion. You presented that statement as a fact and then argued with people who disagreed with that presentation. You've since softened your position on that point so it sounds like we all now agree that management can sometimes be vindictive, and all that remains to discuss is how common vindictive management is. Well, no. That statement is still a fact. I disagreed with people who said "but this one manager at one job" and "hostile == vindictive" because a bunch of pedantic goons have no idea what a generalization is. I haven't softened my position whatsoever. Management is not vindictive. Some (few) managers are vindictive towards some (few) employees. As a generalization, management (as a whole, whether a group of people or an organizational unit) is not vindictive towards employees (as a whole or an organizational unit), and sperging about how your boss is unfair and has it out for you just encourages other people who don't know how to navigate corporate politics to get a chip on their shoulder about their lovely "vindictive" bosses when they have no idea what pressures their bosses are under and are clearly working outside the bounds of their job descriptions. So, no, it's not about discussing how common vindictive management is. It's about discussing how often employees interpret management pushback to stupid, impractical, badly-presented, or unmaintainable ideas as "vindictive".
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Oct 27, 2013 20:23
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 I think this derail has run its course
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Oct 27, 2013 20:28
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Alereon posted:
Counterpoint: Not all derails run their course.  (oh god please don't probate me)
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Oct 27, 2013 21:20
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Moderation is not vindictive.
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Oct 27, 2013 22:03
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We have a locally hosted Jira setup going on here. You can now get a hosted version if you want. Someone in our other office decided that rather than even trying to get stuff setup on our Jira to setup a hosted instance of it and tie it into what ever systems they need to use (mainly Salesforce). All of this was done without any consultation with IT at all. Now the bleed over has started. 6am Monday morning I received an email asking to be made an admin. 615 am a new email was sent out, cc'ing a few directors too, basically going from asking for project admin to what essentially amounts to full domain admin. This is not going to end well.
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Oct 27, 2013 23:43
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I'm a quasi-intern at a smallish sized company (~50 people) that runs conferences. They basically hired me part-time to put out small fires while the two IT people put out the real fires and try to drag the company kicking and screaming into the 21st century, and now can't afford to get rid of me. One of my jobs involves the way our customers get their content posted online. Without going into too much detail, they are sent a word doc with the conference basic template, make changes to it, and send it back where some program reads it and makes the applicable changes (this program has been a "temporary stopgap" for at least five years while the actual interface for posting stuff gets finished, but the two real IT guys are always putting out fires and have no time to work on it. Right now the estimated rollout date for the new interface is 2016). Now, our customers are typically terrible at following simple instructions, as all customers are, so when a doc breaks the cobbled-together program, it gets sent to me to post manually (basically just fooling around with some HTML). This can take anywhere from 15 minutes to hours depending on how terrible the customer is at following directions. Usually the mistakes are something simple, like they decide not to use the template we send them, and instead make up their own document, or they decide to say "gently caress your guidelines, I'm going to schedule lunch at 10 am". Last Tuesday, I got such an issue that floored me in it's stupidity. Instead of just describing what I got, I'm going to do a little bit of roleplaying. I'm a department head at a fairly prestigious college in the USA, and I get a template. Upon this template there are simple instructions, amounting to "make changes on this document and return it to us". Well that's fairly easy, I'll just print out this word document and scrawl on it in sharpie. Oh wait, how do I return this to them? I should probably scan this into my computer. Great, now I have a PDF with the information on it! Unfortunately, though, the template only had room for me to fill in the titles of the sessions, not the actual content. That's ok, I have this nifty tool that lets me add sticky notes to the PDF. Surely those will be easy to decipher. Ok, this is great! I have my sharpie'd up pdf with notes all over it. Now I'll just throw this in a folder, zip it up, and send it off! I responded to him letting him know this was not acceptable, and he would need to follow our format and give us a doc that was something resembling workable and please hurry, because you're a week overdue. I just sat down to an angry email to me, my boss, and the director of the company about how he is being mistreated and we are not respecting him or his position, and why don't we fix this issue. This is going to be so fun.
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Oct 28, 2013 15:58
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A bloo bloo my laptop is too heavy for when I travel, I need a new one 
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Oct 28, 2013 16:20
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GreenNight posted:A bloo bloo my laptop is too heavy for when I travel, I need a new one I'll be more than happy to help you. Please show evidence of a disability related to this and i'll get right on it.
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Oct 28, 2013 16:21
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nitrogen posted:I'll be more than happy to help you. Please show evidence of a disability related to this and i'll get right on it. I think he's mad because the boss man has been telling me to use the Surface Pro I got in all my meetings and now jealousy abounds.
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Oct 28, 2013 16:24
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ranbo das posted:I'm a quasi-intern at a smallish sized company (~50 people) that runs conferences. They basically hired me part-time to put out small fires while the two IT people put out the real fires and try to drag the company kicking and screaming into the 21st century, and now can't afford to get rid of me. One of my jobs involves the way our customers get their content posted online. Without going into too much detail, they are sent a word doc with the conference basic template, make changes to it, and send it back where some program reads it and makes the applicable changes (this program has been a "temporary stopgap" for at least five years while the actual interface for posting stuff gets finished, but the two real IT guys are always putting out fires and have no time to work on it. Right now the estimated rollout date for the new interface is 2016). I'm wondering why he didn't print out the PDF, then fax it to you. He's not following the full idiots chain of logic.
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Oct 28, 2013 16:38
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So a bunch of emails came in. Apparently eight of our clients got hit with Cryptolocker this morning. Most of them have proper backups but it is looking like one or two do not. Some of the other techs have been emailing back and fourth about how to decrypt the files without paying the ransom. My reply of "Unless you can crack RSA-2048 encryption, you aren't" got me in trouble for being 'non-helpful"
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Oct 28, 2013 16:58
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blackswordca posted:So a bunch of emails came in. "hey guys, it should just be a matter of breaking the encryption on it, they foolishly provided you with the public key in the registry at [path] so it shouldn't be too hard  "
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Oct 28, 2013 17:04
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The amount of people that equate being told facts that aren't what they wanted to hear with not being helpful is insanely high. "We need to achieve x, we have a budget of y" "Sorry but you can't do it for that, you would need to be able to budget approximately 3*y. Once you have that secured then we can talk. You can do this small subset of x for y funds, is that something that you want me to look at more?" "You're being very unhelpful, we're on the same team here"
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Oct 28, 2013 17:14
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Rhymenoserous posted:I'm wondering why he didn't print out the PDF, then fax it to you. He's not following the full idiots chain of logic. Print > Sharpie > Attach actual sticky notes to backsides of pages > Scan the wrong way so they're landscape > Screenshot > Paste pictures into word doc at half size to fit the page > Print > Fax Get it right!
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Oct 28, 2013 17:22
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GreenNight posted:A bloo bloo my laptop is too heavy for when I travel, I need a new one So far the only person that complained about laptop weight was someone who really does travel alot, and it was sort of a fun challenge to find her something that would meet her needs without getting too small. But I also work somewhere where there's no one that says "STOP! DON'T BUY THINGS!" so that helps.
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Oct 28, 2013 17:43
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The problem is that 80% of the users here HAS TO OMG have a laptop because they might travel twice a year. On top of that, they think they need a new one every year and we only budget for 10 new laptops a year for 60 laptop users. Part of it is that we have 50 people in our outside sales force and they get brand new laptops every 2-3 years regardless because they actually do travel 40 weeks out of the year. The person complaining has an HP NC6400, so I understand their frustration but so does another 20 people.
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Oct 28, 2013 17:50
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I wish I had my old Dell C810. About 15 pounds of 1600x1200 awesome-sauce. I ran through an airport several times with that thing in a giant leather targus bag that could probably hold 2 of them. Are all laptop manufacturers on a race to the bottom for resolution? When we switched to lenovo we got 1200x800 ones, then things got slightly less lovely with 1440x900 ones, just got our new model t430s with the 1366xfuck-you-768 screen. Vin BioEthanol fucked around with this message at 18:19 on Oct 28, 2013 |
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Oct 28, 2013 18:16
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Lower res = cheaper LCDs = less expensive laptops.
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Oct 28, 2013 18:18
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GreenNight posted:The problem is that 80% of the users here HAS TO OMG have a laptop because they might travel twice a year. On top of that, they think they need a new one every year and we only budget for 10 new laptops a year for 60 laptop users. You could be like us, that orders laptops for EVERYONE, but locks the laptops to the desks for 95% of employees unless a mgr and director sign off on it.
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Oct 28, 2013 18:20
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Vin BioEthanol posted:I wish I had my old Dell C810. About 15 pounds of 1600x1200 awesome-sauce. I ran through an airport several times with that thing in a giant leather targus bag that could probably hold 2 of them. I just had to Google the T430 as I'm not familiar with Lenovo's line of systems. Could be worse. We have Latitude E6520's with 1366x768 screens (If you're not familiar, these are huge 17" laptops, complete with 10key). gently caress low-res screens. ^^^ Majority of our Laptop users (That just had to have one) keep theirs in their docking station (Unlocked).
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Oct 28, 2013 18:23
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I get more irritated with 1366x768 being described as HD. Every loving laptop manufacturer does it.
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Oct 28, 2013 18:26
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Same, majority of our users never take them off the dock. Which brings me to my next gripe - docking stations. How many of these do I throw out when we upgrade models? All of them. I have around two dozen or so that I'm having picked up to be recycled. They work great, just no current models use them.
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Oct 28, 2013 18:26
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Caged posted:I get more irritated with 1366x768 being described as HD. Every loving laptop manufacturer does it. Well, it is... sorta. It exceeds 720 specs, which is HD. They usually refer to 1080 as Full HD.
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Oct 28, 2013 18:37
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blackswordca posted:So a bunch of emails came in. gently caress whoever thought that wasn't helpful. Please tell them that you were helping the company save money on pursuing an impossible course of action.
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Oct 28, 2013 18:39
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ConfusedUs posted:gently caress whoever thought that wasn't helpful. Was the same manager as always, i think i just wont reply to these email threads anymore. It is funny reading though, a few of the people I work with are fresh out of CST courses at a local collage.. I swear give them a 1 semester course in security and they think they are hackers. blackswordca fucked around with this message at 18:58 on Oct 28, 2013 |
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Oct 28, 2013 18:53
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"Yes, you put in a ticket that your laptop was too heavy? We've got that taken care of - you now have permission to take your desktop system instead."
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Oct 28, 2013 18:56
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blackswordca posted:Was the same manager as always, i think i just wont reply to these email threads anymore. There's no one in this thread who wants you to YOTJ out of there more than I. Good luck. Anyway, when it comes to Cryptolocker, you really only have two courses of action: 1) Restore backups. Shadow copies, Windows Server Backup, Symantec, Carbonite, whatever. Anything with versioning should be okay. 2) Pay them. It'll take a while, but it actually works.
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Oct 28, 2013 19:11
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That laptop I busted my butt to ship out on Saturday? Turns out the location I shipped to decided to move their relocation date up without telling me. DELIVERY EXCEPTION 
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Oct 28, 2013 19:28
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ConfusedUs posted:There's no one in this thread who wants you to YOTJ out of there more than I. Good luck. Apparently we setup an email box for clients to forward suspicious attachments to. We are also setting up a machine, off the network, to test the attachments to see if they are viral or not. Im thinking about taking bets on how long it is until we have an internal infection
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Oct 28, 2013 19:34
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blackswordca posted:Apparently we setup an email box for clients to forward suspicious attachments to. We are also setting up a machine, off the network, to test the attachments to see if they are viral or not. Its funny that there is the expectation of trust of employees to forward email to this inbox but not the trust to expect people to not to simply delete suspicious email.
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Oct 28, 2013 19:37
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blackswordca posted:Apparently we setup an email box for clients to forward suspicious attachments to. We are also setting up a machine, off the network, to test the attachments to see if they are viral or not. Just forward all email from all mailboxes to that machine, and if it's clean someone can just save those emails to a folder on the right user's workstation for them to check later!
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Oct 28, 2013 19:42
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A ticket came in (font size 24 points, bold, red Arial, and fortunately not to me)...quote:NO SERVICE, EXCEPT SOS - TURNED ON AND OFF ATLEAST FIVE TIMES --- TOOK BATTERY OUT THREE TIMES - CANNOT FIND NETWORK - THIS IS ROME, NOT ALBANIA OR NORTH KOREA! NOW WHAT? IS THIS A SPRINT ISSUE? A BLACKBERRY ISSUE? OR WHAT? I give him points for at least popping the battery and describing the situation, but I'm opening the floor to bets/guesses on what this guy's title is.
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Oct 28, 2013 19:44
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I'll go whole hog with CTO.
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Oct 28, 2013 19:46
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MJP posted:A ticket came in (font size 24 points, bold, red Arial, and fortunately not to me)... CIO. Gotta be.
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Oct 28, 2013 19:47
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CEO, clearly.
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Oct 28, 2013 19:53
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C_O for sure.
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Oct 28, 2013 19:56
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Entry level clerk with a BYOD phone attached to their account. (The most demanding user in my entire organization is a administrative entry-level clerk who will barge into a meeting with half a dozen of the firm's partners while I'm giving a presentation to say that she can't send an email that isn't even related to work)
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Oct 28, 2013 19:57
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ConfusedUs posted:2) Pay them. It'll take a while, but it actually works. (I understand them being skeptical and not wanting to deal with criminals, but I somehow doubt the latter is actually a consideration.)
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Oct 28, 2013 20:02
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