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Granted I have enough clout in my organization (Read I'm at the manager level) that I'd have just made him look like an idiot on the spot.
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Dec 4, 2013 23:38
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Rhymenoserous posted:Granted I have enough clout in my organization (Read I'm at the manager level) that I'd have just made him look like an idiot on the spot. Yeah, i don't have that. So the best i can do is just leave the situation. I told them how to fix it, i just put up with so much poo poo from jerks wearing ties and suits that if i stay I'll lose my job quicker than if i just leave without saying anything.
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Dec 4, 2013 23:50
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Sounds like it's time for a new job.
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Dec 4, 2013 23:54
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If anyone gets written up it should be the condescending rear end in a top hat who questioned his ability to do his job in front of other people, having just been given the solution to a self-created problem. Removing yourself from a hostile situation is perfectly ok and I disagree strongly with anyone who believes otherwise. You should not have to put up with poo poo like that in a workplace. Good luck Loose Ifer, I hope this goes your way.
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Dec 5, 2013 00:00
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rolleyes posted:If anyone gets written up it should be the condescending rear end in a top hat who questioned his ability to do his job in front of other people, having just been given the solution to a self-created problem. Just had a quick 10 minute with our departments HR rep. She's totally on my side and i should be ok. What's this YOTJ everyone keeps talking about, sorry i'm new here.
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Dec 5, 2013 00:13
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Loose Ifer posted:Just had a quick 10 minute with our departments HR rep. She's totally on my side and i should be ok. What's this YOTJ everyone keeps talking about, sorry i'm new here. A preventative measure against cirrhosis. "Year of the Job" means getting a new job.
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Dec 5, 2013 00:17
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There was a year where lots of people moved jobs, but now YOTJ is just a thing that isn't bound by the constraints of a calendar.
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Dec 5, 2013 00:17
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Caged posted:There was a year where lots of people moved jobs, but now YOTJ is just a thing that isn't bound by the constraints of a calendar. It's a state of mind, man.
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Dec 5, 2013 00:24
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Caged posted:There was a year where lots of people moved jobs, but now YOTJ is just a thing that isn't bound by the constraints of a calendar. We have broken the chains of our master, that evil calendar, and will rule for eternity
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Dec 5, 2013 00:28
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I got cock-blocked by the COO. We're a nonprofit which receives fed dollars for our grants and stuff so we get auditors coming in every 3 or 4 months, generally the same group of (gorgeous) young women who got hustled off to a small office with no windows, and who then ghost around the halls for a couple/few days to talk to Finance people here and there, but mostly they come and go in a group and do not communicate. Finally today the one I was hoping to meet stopped at my office to pet my little female bulldog, since the dog sits in the doorway "trolling" for pets and treats all day while I'm at work.. We trade some friendly pet and other small talk and she seems receptive enough. Then I see the COO walking up behind her.  "He only bites CPA's." "...?":bigtran: "...!" *walks off quickly without another word.*
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Dec 5, 2013 00:43
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Caged posted:There was a year where lots of people moved jobs, but now YOTJ is just a thing that isn't bound by the constraints of a calendar. YOTJ has successfully moved from noun to verb usage. It used to be "I got a new job, too! It must be the Year Of The Job!". Now it's a verb, and almost exclusively in its initialized form, as in: I need to YOTJ the gently caress out of here before I kill someone. I know you're aware of this, just using your post for additional stuffs.
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Dec 5, 2013 02:37
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Oh, this is probably a good time for me to mention that I just turned in my notice. I'm yotj-ing to Google  It felt fantastic to let people know, especially since it seems like the pin has finally dropped that I'm probably the only one that really knows Android there.
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Dec 5, 2013 02:39
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Volmarias posted:Oh, this is probably a good time for me to mention that I just turned in my notice. I'm yotj-ing to Google I really hope your YOTJ to Google turns out better than Powdered Toast Man's. 
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Dec 5, 2013 03:37
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Kyrosiris posted:I really hope your YOTJ to Google turns out better than Powdered Toast Man's. Hope it turns out better than my YOTJ too (though I didn't go to Google). I'm job-hunting after 3 days because I've determined that my department at is redundant. Everything they do, other departments could do and they're just hanging on to relevancy by a thread. Everyone else on my team is over 40, knows VBScript and was hired in the last 5-10 years, and hasn't updated their skills since. The company is scrambling to update their systems to Windows 2008 (R1, because their POS software won't support 64-bit OSes). I can't get over those two lines I posted earlier today.  On a slight tangent: does anyone have any choice questions to try to get these kind of uncomfortable answers like "Do you have a product backlog for your services?" "No..." out during the interview stage? Urit fucked around with this message at 05:19 on Dec 5, 2013 |
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Dec 5, 2013 05:16
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I've never really had a thing good enough to post here, but the past few days convinced me to go ahead and start putting some of this down somewhere, for future generations. So I've got this new client; They had the same in-house IT guy of 25 years so of course they up and fired him. He didn't document ANYTHING with the exception of his porn website passwords, which were all some variant of his favorite furry porn. When the floods hit Colorado they moved operations to another nearby town and we set them up with a new SonicWall and got their VPNs to their HQ all set, nbd. Yeah I thought it was a little strange they had a Desktop server running a Novell 6 fileserver and another Novel 6 fileserver vm on their AD/DC/DHCP/DNS win 2008r2 vm box, but whatever. We told them we'd get them all migrated over to their claimed 'really nice rackmount servers' when we moved them home in December. My boss calls me up last Monday to go do a site survey and check out their offices, see what needs work and what hardware we would need to purchase. I show up and for the most part it looks pretty standard. ~40 desktops and some testing equipment all on a network with their servers. I go to check out the server room and someone pulls me aside to inform me that their old IT guy was fired for 'stealing', not entirely sure what they meant I went to take a look at their racks. They have a nice new Dell R420 and a Dell DR4000, so far so good. The first thing I noticed that was a little off was that there was no UPS, and only 1 circuit in the server room. Fine, whatever, we can call in an electrician to wire me some 20A and order a nice rackmount UPS from Amazon. As I'm poking around I note that the switch is an old 10/100 48 port managed deal and needs to be replaced with a new gigabit switch. As I'm writing down my recommendation it occurs to me that I should glance at the wires, make sure it's at least 5e, the usual. Nah. It's all cat3. Miles of cat3. The entire building is cat3. This leads me on a quest to trace some of this wire and find their modem/circuit/etch-a-sketch and see what kind of connection these 40+ folks have been working with. Oh boy. Jackpot. 4 T1 circuits into an adtran that I am fairly certain is 10+ years old. They have miles of cat3 and 6mb between 40+ employees. On one hand, this client is going to make me a LOT of money. On the other hand, this is going to be a really rough job. I set aside the wire-horror that awaits me in the ceiling space and headed back to the server room. They told me their IT guy stole from them, but so far everything looks pretty standard. I should not have opened the Dell R420. Inside are 2 sticks of $20 hynnix desktop ram not even seated, Just chillin' where $800 worth of nice Dell server ram should have been. And instead of 4x2TB of nice Dell HDDs, 2x300GB with old plates. Thankfully the DR4000 unit was mostly intact. I later found out that day that the real reason he was fired is that he was hosting an illegal Myst server on the rackmount servers he had them buy as well as his porn torrents, while keeping operations entirely run off the 3 desktop servers they had. I should note at this point that two of the desktop servers are Novel 6 fileservers. There is no application need. They store text outputs that can be directed anywhere, like say, a Win 2008r2 that runs their AD/DC/DHCP/DNS. On that desktop server that runs their 2008r2 vm (ad/dc/etc) there is another 2008r2 vm and a linux vm that we can't access without the password and....another.....Novell 6 vm.....3 Novell 6 fileservers. Anyway that stuff is just the tip of the iceberg with these people. I spent 10 hours today trying to figure out why when their other (old) SonicWall is removed from the network the machines still look to that old gateway, and also why some of the machines have gone rogue and declared one of the Novel 6 VMs their new King and will only take DNS from said Novel 6 fileserver. I THINK there is a managed switch hiding in the ceiling tiles ruining all my work. If people want more about these guys I can post more but I feel like this is already a little long. Edit: Yeah. Novell. Really long day and spellcheck doesn't like Novell. Sterling_Archer fucked around with this message at 06:50 on Dec 5, 2013 |
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Dec 5, 2013 06:34
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Sterling_Archer posted:I feel like this is already a little long. About as long as a novel. Now how about you spell it Novell? Good luck to you though, that will be a long and tedious job but so worth it to bring them into 2014 tech when it's all done. And yes, keep us posted. That was a long post but with a lot of good detail, no problem here.
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Dec 5, 2013 06:39
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peak debt posted:When I got my new job, my week 1 change request to install KeepAss on my machine got denied because I'm apparently the only one with this problem. Everyone else stores their passwords either in a word file or in an email in their drafts folder so no reason for me to feel like a special snowflake. And this is for a health insurance company... Do you have the ability to run software off a USB stick without installation? KeePass has a portable version that just runs off the USB drive, no installation required.
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Dec 5, 2013 09:11
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Loose Ifer posted:Just had a quick 10 minute with our departments HR rep. She's totally on my side and i should be ok. I hope this is the case. I've had some bad experiences involving HR just outright lying to me about actions they did or will take, so I tend not to trust them; in the lovely companies, they do not exist to help you; they only exist to process people coming in or going out, and to manage liability, with some exceptions. The level of flak you get is probably going to depend largely on how married the department is to the idea of being "customer-focused." That's code for "all of you in this department are the bitch. The omega wolf. You have no will, no ego, no identity. You are an appendage, a tool, for any other employee in the entire organization." This seems to be a fad that IT department directors have just fallen in love with, and it's no wonder that IT professionals are so often stressed and unhappy. I'm glad you responded the way you did, if those are seriously the words the guy used. Professional business people should not expect to get away with acting like 2nd graders, and it's nice to read that someone refused to put up with it. There may be negative consequences for you, but I hope that doesn't change your attitude.
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Dec 5, 2013 12:08
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Sterling_Archer posted:linux vm that we can't access without the password mount -o rw,remount / passwd Enjoy There's almost no way he actually password protected grub, so this should be easy enough. Sterling_Archer posted:SonicWall is removed from the network the machines still look to that old gateway, and also why some of the machines have gone rogue and declared one of the Novel 6 VMs their new King and will only take DNS from said Novel 6 fileserver.
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Dec 5, 2013 16:03
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Probably a rogue wifi access point that someone brought in.
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Dec 5, 2013 16:08
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evol262 posted:This sounds like there's another DHCP server out there somewhere. Yeah. Their sort-of-knows-tech office guy is pretty sure their old IT guy hid another router or something in the ceiling....somewhere. On the bright side the Executives from HQ will be on-site in about an hour. I won't be there for another hour after that. Hopefully they finally grasp that we need a big blank check to fix all of this. Another fun tidbit about their situation: All of the important desktops that actually do the work for them are old HP units with P4s and 1.5GB of RAM running on XP with Novell Netware logins. I'm honestly not sure why any of that is still a thing and even less sure how to get rid of it without it blowing everything up (yet again). They have a nice 2008r2 AD setup but half their machines are really, REALLY old.
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Dec 5, 2013 16:17
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We had Netware servers with Novell logins about 2 years ago that we removed. They have an AD domain right? If they don't use the Novell logins for anything (such as a login script), then it's trivial to remove it via Add/Remove programs. Hopefully they aren't running eDirectory then you are in a huge world of trouble.
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Dec 5, 2013 16:42
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I'll never stop being amazed at people who have been using various versions of Windows / Mac for 15-20 years yet don't know how to copy/paste and have no grasp of concepts like "file folder". "Where are you saving the files to?"v  v "...what language are you speaking?"
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Dec 5, 2013 18:25
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A ticket came in!Level 1 Helpdesk posted:Reset user's Novell password. She is driving and will try this password later. Driving; the perfect time to get your password reset.
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Dec 5, 2013 18:33
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Entropic posted:I'll never stop being amazed at people who have been using various versions of Windows / Mac for 15-20 years yet don't know how to copy/paste and have no grasp of concepts like "file folder". Many years back my wife "volunteered" me to go help a friend of hers who was in the middle of writing her masters thesis (After this encounter I told her to never loving do that again. Ever. Grounds for divorce ever.) and was having all kinds of computer issues. Long story short her drive corrupted so I got to buy her (and get reimbursed) for a new hard drive, locate all of her original install disks, reinstall Windows XP, drivers and Office then stick the dying drive into an external caddy and migrate what could be salvaged of her data. What made this story memorable (aside from wife offering my free IT services to her friend) was that when the friend opened up her thesis in Word she started making edits to it by deleting words and retyping them. I remembered her talking to my wife about a major rewrite she did to one of her chapters and asked her how she did it. She said that when she does edits, she printed out the pages to edit, backspaced everything away and then retyped the new paragraphs in their new location. I've never seen a bigger sense of wonder and joy at a PC from a user when I showed here the holy trinity of cut/copy/paste. She didn't know the existence of the most basic text editing tools that we all take for granted. Here we were in the 21st century and she was using her laptop as a typewriter. We STILL give her poo poo about that one.
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Dec 5, 2013 19:21
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Agrikk posted:Many years back my wife "volunteered" me to go help a friend of hers who was in the middle of writing her masters thesis (After this encounter I told her to never loving do that again. Ever. Grounds for divorce ever.) and was having all kinds of computer issues. My mother still does that on occasion. 
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Dec 5, 2013 20:20
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Humbug Scoolbus posted:My mother still does that on occasion. What, forget to copy/paste or offer out your IT services to friends?
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Dec 5, 2013 20:29
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Ugh, I hate special snowflake users. We're a multisite firm headquartered on the east coast with various satellite offices. We have a bunch of very small offices out in CA (under 100 people.) We had one dude transfer here to HQ from a CA office who has decided that he's too used to having people at his beck and call and I'm his new whipping bitch for initial point of contact, and he whines like an rear end in a top hat at me every time he puts in a ticket. This is because I picked up the first ticket he had when he transferred here. What he doesn't understand is the squeaky wheel here does not get the grease. The squeaky wheel gets progressively more ignored; I now don't respond to any of his e-mails before three days have passed and even then all he gets the form letter telling him to contact User Support as first point of contact. I'm waiting for the loving penny to drop for this douchebag. He keeps trying the whole "this issue is affecting my ability to work," except that's not magical code around here; we're allowed to use our gigantic brains to tell shitstains that being unhappy with the resolution when you plug your laptop in to your monitors at home is not in any way preventing you from doing your goddamn job. I think I'm going to kick his e-mail response delay up to a week.
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Dec 5, 2013 20:36
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Agrikk posted:Many years back my wife "volunteered" me to go help a friend of hers I am still trying to get my wife to understand that I don't help people outside of immediate family/close friends not because I am a jerk but because it quickly becomes unmanageable. She recently asked me if I could help her parents' neighbor get Russian television on their TV similar to how I set up her parents. This would mean getting internet service, a wireless router, a computer (bill is payable solely online) and a Roku. I sometimes feel bad about it but I already have an issue where a neighbor of mine comes to me for computer help and am already the IT guy for my mother, my sister and father in Italy, my wife, my kids, my wife's parents and my godparents. I really regret not just telling people that I am a garbageman because it isn't like they would ask me to take a bag with me when I leave.
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Dec 5, 2013 20:37
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Humbug Scoolbus posted:My mother still does that on occasion. My mom asked me to edit her resume and freaked out when I sent her a file full of tracked changes. "You ruined it, it's ugly now" etc. Even after I showed her how it worked, she was just all "Just edit it yourself next time."
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Dec 5, 2013 20:37
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TheFuzzyLumpkin posted:Ugh, I hate special snowflake users. Collect his litany of unreasonable requests, give them to your director, have him go to asswad's director with a bill for wasted time.
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Dec 5, 2013 20:42
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demonachizer posted:I am still trying to get my wife to understand that I don't help people outside of immediate family/close friends not because I am a jerk but because it quickly becomes unmanageable.
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Dec 5, 2013 21:09
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KoRMaK posted:"That's easily X hours worth of work." One thing that I did early on was explain how easy it is to volunteer for IT stuff without realizing that it costs something (a bunch of hours). "But you do this all the time! It shouldn't take an expert like you more than 30 minutes to set up."
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Dec 5, 2013 21:24
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Agrikk posted:"But you do this all the time! It shouldn't take an expert like you more than 30 minutes to set up." "Actually I'm really bad at that. It's probably going to take me around 40 hours."
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Dec 5, 2013 21:26
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Agrikk posted:"But you do this all the time! It shouldn't take an expert like you more than 30 minutes to set up."
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Dec 5, 2013 21:27
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LeftistMuslimObama posted:"Just edit it yourself next time." "That's okay I just won't help at all."
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Dec 5, 2013 21:33
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rolleyes posted:Jesus christ just let it go. He likes high strength beers, you posted a link implying high strength beer drinkers are snobs. It doesn't take a doctorate in psychology to see that might make someone react defensively. Also, something about that is hilarious, because strong beer in the UK has classically been associated with tramps. Cans of Special Brew and Tennants scattered around.. But the truth is of course very different. The trips I've made to Belgium for example always result in me feeling overwhelmed for choice on the very strong, very delicious beer front. Tramps still like Special Brew though. (Not that bad, I guess). Edit: ah balls, this is now totally out of place
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Dec 5, 2013 21:37
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Why do all electrical engineers write code that saves files directly to the root of c:\ ? Is there a special school they go to in order to learn bad programming habits? 
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Dec 5, 2013 22:11
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ElGroucho posted:Why do all electrical engineers write code that saves files directly to the root of c:\ ? Is there a special school they go to in order to learn bad programming habits? Look, it's either there or your desktop and unless you have multiple monitors or have a really high resolution, I don't think you have room for the 100K data files in my software.
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Dec 5, 2013 22:16
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Dr. Arbitrary posted:Look, it's either there or your desktop and unless you have multiple monitors or have a really high resolution, I don't think you have room for the 100K data files in my software. I... I can't tell if you are being funny or serious.
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Dec 5, 2013 22:25
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