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Wheezle posted:Well there's your problem. The mail is being delivered by sea! Yeah, splurge for air mail at the very least.
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# ? Jan 15, 2014 23:07 |
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# ? Jun 8, 2024 09:08 |
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Endings posted:Is that a boat? Yes, in fact, the site code refers to a mailserver sitting in the middle of an ocean, hooked up by satellite link.
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# ? Jan 15, 2014 23:12 |
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Someone took containerised data centre a little too literally.
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# ? Jan 15, 2014 23:12 |
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Endings posted:A ticket came in: Email is slow. Set a lookout to watch for the mail buoy. Ticket closed.
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# ? Jan 15, 2014 23:25 |
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Sickening posted:I might have just goatse'd their fax machine using faxzero.com just now. I think they deserve it. Well at least corvettefisher now has some advance notice on what his first ticket will be.
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# ? Jan 15, 2014 23:37 |
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edit: nevermind I misread
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# ? Jan 15, 2014 23:50 |
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Wheezle posted:Well there's your problem. The mail is being delivered by sea! Two friends of mine who are in the merchant marine but stationed on different ships tell a story about trying to death match each other. They figured their ping times would be pretty good because they were getting into position for underway replenishment. A cute idea, but their packets still had to travel 44,000 miles (or whatever twice what geosynchronous or geostationary orbit is) to cross two miles of ocean.
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# ? Jan 16, 2014 01:51 |
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Should have gotten the cantennas out
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# ? Jan 16, 2014 01:51 |
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EAT THE EGGS RICOLA posted:Everyone runs an unqualified UPDATE query on a production database exactly once. Yep. Except it was DELETE.
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# ? Jan 16, 2014 05:26 |
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One thing I don't miss from the navy... Being ashore for a couple of weeks because of training while my ship was sailing meant my user profile was accessed via satcom. 512kbit satcom with lots of users on it
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# ? Jan 16, 2014 09:32 |
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Client has Acrobat on their 2012 server and it's published via RDWeb programs. They want to be able to double click a pdf on their domain connected windows 8 desktop and have it open in Acrobat from the server so that it's not installed on their desktop. Anyone have any idea how to do this or if its possible? I'm thinking it'll be something via the file type associations?? Everything I've found online is Server 2010 or Windows 7.
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# ? Jan 16, 2014 17:44 |
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A brief bit of reading suggests that it's possible, you need to create an MSI of the RemoteApp and deploy that to clients so they know what to do. I can't get this to load at the moment but it looks like it should do the trick http://blogs.msdn.com/b/rds/archive...sociations.aspx
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# ? Jan 16, 2014 17:49 |
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nitrogen posted:We've all been there. The real pros own up to what they did, and work to fix it. Real pros write down what they did if they ever mess with something.
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# ? Jan 16, 2014 17:58 |
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AboveAndBeyond posted:Client has Acrobat on their 2012 server and it's published via RDWeb programs. They want to be able to double click a pdf on their domain connected windows 8 desktop and have it open in Acrobat from the server so that it's not installed on their desktop. Anyone have any idea how to do this or if its possible? I'm thinking it'll be something via the file type associations?? This should help : https://social.technet.microsoft.com/wiki/contents/articles/10817.publishing-remoteapps-in-windows-server-2012.aspx
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# ? Jan 16, 2014 18:38 |
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ratbert90 posted:Real pros write down what they did if they ever mess with something. This. Goddammit Agrikk-from-ten-weeks-ago! Finish your goddamn documentation! While I think it's great that you took a bunch of screenshots of the special snowflake installation process for $app, it's annoying as all getout that you didn't actually finish writing the document surrounding those screenshots. Step twenty-one, then... nothing. What did you do? What did you know?
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# ? Jan 16, 2014 18:42 |
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Get in to work. Sit down. Get immediately back up, coffee needed. dammit dammit dammit. Coffee applied. Sit back down. Open ticket system. "Trackpad broken on iPad Air" so it's going to be one of those days then.
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# ? Jan 16, 2014 19:17 |
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mad.radhu posted:"Trackpad broken on iPad Air" I'm genuinely curious as to what this means. I'm thinking them meant Macbook air, but I'm picturing an iPad Air with a shattered screen.
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# ? Jan 16, 2014 19:38 |
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I also just got what is, as far as I know, an impossible request. New guy wants a macbook air, with two external displays, one of them he wants to be able to rotate into portrait mode. The only way I know to do two displays off an Air is to daisy chain Thunderbolt displays ($1k per) which would be possible with an Air, but I don't know of any display that is rotatable and supports Thunderbolt. huh.
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# ? Jan 16, 2014 19:46 |
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Just had a ticket come in: "Some people can't get to our public website from their bookmarks; typing the URL manually works fine." I'm not the most knowledgeable when it comes to this kind of thing, but am I wrong in being completely loving baffled? We can't reproduce this issue and most reports of it are a week+ old and they're all second-hand (I don't do public IT) so of course nobody can give me any actual details. Nothing about our website has changed recently and the only answers I can come up with that seems any kind of reasonable is that either people had bookmarked some weird old redirecting site that no-one knew about and was pruned without notice, or that there's something about this issue that's not making it past user ignorance and retellings (which is infinitely more likely). I've asked around to see if anyone can get me information like browser version and bookmark URLs but other than that I don't even know where to start looking.
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# ? Jan 16, 2014 19:48 |
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mad.radhu posted:I also just got what is, as far as I know, an impossible request. New guy wants a macbook air, with two external displays, one of them he wants to be able to rotate into portrait mode. The only way I know to do two displays off an Air is to daisy chain Thunderbolt displays ($1k per) which would be possible with an Air, but I don't know of any display that is rotatable and supports Thunderbolt. huh. Just get a stand/mount that rotates for it.
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# ? Jan 16, 2014 19:49 |
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mad.radhu posted:I also just got what is, as far as I know, an impossible request. New guy wants a macbook air, with two external displays, one of them he wants to be able to rotate into portrait mode. The only way I know to do two displays off an Air is to daisy chain Thunderbolt displays ($1k per) which would be possible with an Air, but I don't know of any display that is rotatable and supports Thunderbolt. huh. Your best bet might be one monitor on DisplayPort and another on a USB 3.0 DisplayLink video card. Or just get a 13" Retina Pro. Edit: I think you can go MacBook Air -> ThunderBolt Display -> DisplayPort Display Edit again: Nope. Christ this is confusing. Thanks Ants fucked around with this message at 19:56 on Jan 16, 2014 |
# ? Jan 16, 2014 19:50 |
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Fenrisulfr posted:Just had a ticket come in: "Some people can't get to our public website from their bookmarks; typing the URL manually works fine." Yet another case of "There's a problem with this thing, but you don't have access to the thing and we can't give you the info you need to diagnose the thing." If you can't actually look at an example, just tell them to delete and re-create it and be done with it. zzMisc fucked around with this message at 19:55 on Jan 16, 2014 |
# ? Jan 16, 2014 19:50 |
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mad.radhu posted:I also just got what is, as far as I know, an impossible request. New guy wants a macbook air, with two external displays, one of them he wants to be able to rotate into portrait mode. The only way I know to do two displays off an Air is to daisy chain Thunderbolt displays ($1k per) which would be possible with an Air, but I don't know of any display that is rotatable and supports Thunderbolt. huh. What about a Matrox DualHead2Go? This and two DVI diplays should be quite a bit cheaper.
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# ? Jan 16, 2014 21:21 |
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Fenrisulfr posted:Just had a ticket come in: "Some people can't get to our public website from their bookmarks; typing the URL manually works fine." A lot of our people "bookmark" a site by saving it as a MHT file on their desktop.
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# ? Jan 16, 2014 21:22 |
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ThinkFear posted:What about a Matrox DualHead2Go? This and two DVI diplays should be quite a bit cheaper. That's no good if you want to rotate displays
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# ? Jan 16, 2014 21:28 |
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mad.radhu posted:I also just got what is, as far as I know, an impossible request. New guy wants a macbook air, with two external displays, one of them he wants to be able to rotate into portrait mode. The only way I know to do two displays off an Air is to daisy chain Thunderbolt displays ($1k per) which would be possible with an Air, but I don't know of any display that is rotatable and supports Thunderbolt. huh. USB DVI adapters work on Mac. as do the targus USB 3 docks.
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# ? Jan 16, 2014 21:37 |
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Caged posted:That's no good if you want to rotate displays Yeah, looks like you're right. How about a USB3.0 dock with dual head video? I've used older usb2.0 DisplayLink adapters to success, albeit on Windows.
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# ? Jan 16, 2014 21:41 |
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KennyTheFish posted:USB DVI adapters work on Mac. as do the targus USB 3 docks. thank god
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# ? Jan 16, 2014 21:42 |
Fenrisulfr posted:Just had a ticket come in: "Some people can't get to our public website from their bookmarks; typing the URL manually works fine." Every time I've seen this, the customer had bookmarked something weird. Like instead of bookmarking https://www.domain.com they bookmarked https://www.domain.com/something/something?something.html Delete existing bookmark. Make new bookmark.
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# ? Jan 16, 2014 23:23 |
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ConfusedUs posted:Every time I've seen this, the customer had bookmarked something weird. Yeah, I blame "bookmark" as "i'm copying and pasting the url out of a text document" and ellipsis in the url.
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# ? Jan 16, 2014 23:46 |
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So an email came in: BES servers are down. Ive done what I know, restart services, restart exchange services and the like, the server isnt syncing with the handhelds. I ask the account lead about it and he gives me crap, telling me this should have been a Sev 1 outage ticket and I need to escalate it. Fair enough, so I escalate the ticket and email the account lead and Sr tech. Within three minutes I get an email back from both of them "were busy with our other stuff, you deal with it" FFS Edit: well, got it working. Looks like the internal DNS servers are hosed completely right now. I have BES going through google short term and tomorrow we can look at the internal DNS servers, because gently caress overtime. blackswordca fucked around with this message at 01:21 on Jan 17, 2014 |
# ? Jan 17, 2014 00:49 |
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At this point I'm thinking it's gaslighting. Either that or you're the victim of organized group stalking in the workplace, Targ.
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# ? Jan 17, 2014 01:24 |
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It just gets less and less believable - not that I don't believe you. But to rage out about elevating the ticket and then 5 minutes later telling you to deal with it, wow.
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# ? Jan 17, 2014 01:28 |
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I set my internal profile picture to grumpycat, but I'm just not feeling it. My job is just too good now, I don't understand how to handle not having contempt and distaste for my fellow man in my heart all the time. Is this happiness? It's like schadenfreude except that no one else is miserable and it's just wonderful everywhere. What is this emotion?
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# ? Jan 17, 2014 04:00 |
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Volmarias posted:I set my internal profile picture to grumpycat, but I'm just not feeling it. My job is just too good now, I don't understand how to handle not having contempt and distaste for my fellow man in my heart all the time. Going to a really good job from a really crappy one is like when you haven't had sex for a long time and then you get laid and you just walk around with a stupid grin on your face.
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# ? Jan 17, 2014 04:06 |
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ijustam posted:Yep. Except it was DELETE. Or done an rm -rf * as root, in /. Or set a DNS server, that uses directory authentication, as its own primary resolver.
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# ? Jan 17, 2014 05:13 |
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mllaneza posted:Or done an rm -rf * as root, in /. Or set a DNS server, that uses directory authentication, as its own primary resolver. My very first time using AIX, I learned that there was a large difference between the way killall works on AIX from the way it works on Linux
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# ? Jan 17, 2014 05:51 |
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more like dICK posted:My very first time using AIX, I learned that there was a large difference between the way killall works on AIX from the way it works on Linux Oh I remember when I got my sparcstation booted up for the first time... and brought it down shortly afterward.
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# ? Jan 17, 2014 06:09 |
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more like dICK posted:My very first time using AIX, I learned that there was a large difference between the way killall works on AIX from the way it works on Linux Never, ever use killall anywhere. "ps aux | grep [p]rocess | awk '{print $2}' | xargs kill"
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# ? Jan 17, 2014 06:11 |
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# ? Jun 8, 2024 09:08 |
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evol262 posted:Never, ever use killall anywhere. "ps aux | grep [p]rocess | awk '{print $2}' | xargs kill" pkill is what all the cool kids use (at least on Linux and some BSDs).
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# ? Jan 17, 2014 06:29 |