|
spog posted:Wait, what? Pretty much. You need something specifically rated for electronic media, but even then most of those safes will only be rated for protection against fire of a certain max temperature for 30min to an hour. And this is why I have a CrashPlan subscription.
|
#
?
Apr 16, 2014 11:54
|
|
|
|
| # ? May 16, 2024 15:57 |
|
|
Collateral Damage posted:Depends on the rating of the safe. It should be printed somewhere, probably on the inside of the door. There are basically two ratings, P and D (or DIS for some manufacturers) for paper and data respectively, prefixed by a number. A rating like 60P means the safe is designed to keep the inside temperature below 180C for 60 minutes. D rated safes are much beefier. quote:Class 350 I can't find a definite answer, but I am getting the feeling that the 350-1hr rating on my safe means that my HDDs and flash backup are not protected against fire. Bugger.
|
|
#
?
Apr 16, 2014 12:13
|
|
|
Almost every place I've worked at has stored their backups in non-data rated safes. And honestly you're better off storing your backups off-site than spending tons of money on a data rated safe because even that is no guarantee that your backups will be readable after a fire. If you store your stuff in geographically different locations the risk of losing both your live data and your backups at the same time goes down drastically.
|
|
#
?
Apr 16, 2014 12:32
|
|
|
Collateral Damage posted:(or just ask your vendor what it's rated for)
|
|
#
?
Apr 16, 2014 15:07
|
|
|
AlternateAccount posted:90% sure there are optical nice that work on glass now. Yeah god I don't want the accounting chick to see me groping myself during the meeting.
|
|
#
?
Apr 16, 2014 15:17
|
|
|
Zamboni Apocalypse posted:Clear the remains from within, clean up the inside only, load with I'd honestly clean it up and use the case myself. I think it looks pretty rad. Here's my post apocalyptic pc.
|
|
#
?
Apr 16, 2014 15:21
|
|
|
Rhymenoserous posted:Yeah god I don't want the accounting chick to see me groping myself during the meeting. They look absolutely lovely with any form of cabling regardless of cable management.
|
|
#
?
Apr 16, 2014 15:26
|
|
|
Plus they gather dust and fingerprints like nothing else.
|
|
#
?
Apr 16, 2014 15:26
|
|
|
KoRMaK posted:"Uh yes hello. I'm inquiring into whether you can provide a fire-proof safe that can keep the contents around ~80F and also can withstand large explosions and is preferably lead lined. Do you have something like that?"
|
|
#
?
Apr 16, 2014 16:48
|
|
|
A user can't get into his time card (Kronos). As usual, the problem is internet explorer. I load it up in chrome and it works fine so I tell him our usual fix for this: use Chrome to access it. He thanks me, and I leave. Not ten minutes later he calls me up and says it's not working anymore. I go over and he's loaded it up in IE again. 
|
|
#
?
Apr 16, 2014 17:05
|
|
|
Great Beer posted:A user can't get into his time card (Kronos). As usual, the problem is internet explorer. I load it up in chrome and it works fine so I tell him our usual fix for this: use Chrome to access it. He thanks me, and I leave. Not ten minutes later he calls me up and says it's not working anymore. I go over and he's loaded it up in IE again. People with short memories confuse me. I think thought that it's not really a short memory problem and a more of a inability to change behavior or even hear someone elses input.
|
|
#
?
Apr 16, 2014 17:10
|
|
|
QuiteEasilyDone posted:They look absolutely lovely with any form of cabling regardless of cable management. We have a ridiculous giant white glass table and it's honestly not nearly as terrible as I thought it was going to be. I can't imagine trying to make it not look like garbage if it was clear though.
|
|
#
?
Apr 16, 2014 17:14
|
|
|
KoRMaK posted:I just... are these people high? Like, just freshly smoked a joint high? Many "non-IT" people see computer tasks as rote memorization, there's no thinking involved. I click there, push that, get result. If anything goes wrong or result isn't as expected, shut down and throw your arms up "it's not working!" rather than do something like remember a fix or read the error message and process that information.
|
|
#
?
Apr 16, 2014 17:17
|
|
|
Yeah, a lot of people have just never internalized basic computing concepts that we take for granted and have a hard time thinking beyond "what button do I push to get the result I want". I routinely run into people who have been using Windows + Office in a business environment for 5 to 20 years but are blown away by things like CTRL+C CTRL+V or "select all" or god help you if you try to explain shift+ / control+ clicking selection to them.
|
|
#
?
Apr 16, 2014 17:23
|
|
|
QuiteEasilyDone posted:They look absolutely lovely with any form of cabling regardless of cable management. This one was actually a clear glass-topped bifurcated airplane wing like this, but black.  Cable management was actually done by putting some holes in the center of the glass then dropping in some custom retractable patches for electricity/data/video and the rest was routed through the wing's normal cable management channels and down through the feet to a junction box in the floor. It was really, really nice but opticals just didn't work on it for poo poo.
|
|
#
?
Apr 16, 2014 17:24
|
|
|
Balzac Jones posted:An email came in: You let students just wander into networking closets?
|
|
#
?
Apr 16, 2014 17:25
|
|
|
Entropic posted:Yeah, a lot of people have just never internalized basic computing concepts that we take for granted and have a hard time thinking beyond "what button do I push to get the result I want". I just put a shortcut on his desktop that opens chrome to his time card and told him to use that. Getting people like that to learn is like pushing rope. They don't want to learn so I might as well not waste any more time on it.
|
|
#
?
Apr 16, 2014 17:28
|
|
|
Entropic posted:Yeah, a lot of people have just never internalized basic computing concepts that we take for granted and have a hard time thinking beyond "what button do I push to get the result I want". Also ctrl-z and ctrl-shift-z
|
|
#
?
Apr 16, 2014 17:31
|
|
|
Paladine_PSoT posted:This one was actually a clear glass-topped bifurcated airplane wing like this, but black. Well that's a horse of a different color! I'm so used to the "Minimalist" glass top tables that allow you to gaze into the innards of the cable management track on the desk and into each others laps where theres invariably a cellphone, a rubber, or other varying distractions in hellishly long "yay team" meetings
|
|
#
?
Apr 16, 2014 17:35
|
|
|
Entropic posted:Yeah, a lot of people have just never internalized basic computing concepts that we take for granted and have a hard time thinking beyond "what button do I push to get the result I want". Tying into this, why does it seem like only maybe 25% of Mac users actually know what they're doing with their Mac? I've got a client with a user that ran into some issues after she tried to give herself admin permissions on a Mac - rebooted it after the change, now her account can't log in. The MSP I work for doesn't work with many Macs (yeah, kinda stupid) and we don't have resources that know things in-depth, usually it's an install/uninstall of a program or something small. I sent instructions I'd found over to the main manager, figuring that since he uses a Mac daily, he'd know something about it or be able to get another Mac user there to assist. Nope, his response was literally "this is beyond my experience level, let's get this user a new Mac setup instead. By the way, can you help install all her programs?  "Jesus H Christ on a pogo stick, LEARN HOW TO DO MORE THAN LOG INTO THE GODDAMN MAC YOU HAVE
|
|
#
?
Apr 16, 2014 18:01
|
|
|
One of the prior acct. managers I worked with decided that a user should get a Mac because computers were hard. Fast forward 2 months and we still get calls on how to perform the simplest of fucntions. In addition the user actually needs windows to perform daily tasks so they set up a VM within the Mac environment and he can barely activate that software and 
|
|
#
?
Apr 16, 2014 18:04
|
|
|
Ozz81 posted:Tying into this, why does it seem like only maybe 25% of Mac users actually know what they're doing with their Mac? I've got a client with a user that ran into some issues after she tried to give herself admin permissions on a Mac - rebooted it after the change, now her account can't log in. The MSP I work for doesn't work with many Macs (yeah, kinda stupid) and we don't have resources that know things in-depth, usually it's an install/uninstall of a program or something small. I sent instructions I'd found over to the main manager, figuring that since he uses a Mac daily, he'd know something about it or be able to get another Mac user there to assist. I should be amazed that she managed to lock herself out of her account since you literally check a box to make yourself an admin but at this point I'm not surprised. I once had a user corrupt OpenDirectoryConfig.framework in /System/Library/PrivateFrameworks and prevent himself from logging in. That was a fun fix.
|
|
#
?
Apr 16, 2014 18:21
|
|
|
Entropic posted:god help you if you try to explain shift+ / control+ clicking selection to them. God help me too then, because I'm not sure what you're referring to. I selected some text in a Word document, and ctrl-clicking just deselects it. Shift-click just moves the end of the selection to wherever I clicked in the document.
|
|
#
?
Apr 16, 2014 18:31
|
|
|
stubblyhead posted:God help me too then, because I'm not sure what you're referring to. I selected some text in a Word document, and ctrl-clicking just deselects it. Shift-click just moves the end of the selection to wherever I clicked in the document. O_O Please Don't Troll
|
|
#
?
Apr 16, 2014 18:35
|
|
|
stubblyhead posted:God help me too then, because I'm not sure what you're referring to. I selected some text in a Word document, and ctrl-clicking just deselects it. Shift-click just moves the end of the selection to wherever I clicked in the document. Icons
|
|
#
?
Apr 16, 2014 18:37
|
|
|
I still get at least one call every week where a user (this is in a school district where everyone uses macs) has no idea how to right click / 2 finger click / control click to get a contextual menu to do a simple thing. Edit : and the techs rotate on helpdesk, so at the very most I'm only ever on helpdesk twice a week. Nerdrock fucked around with this message at 18:45 on Apr 16, 2014 |
|
#
?
Apr 16, 2014 18:42
|
|
|
Oh, that. He kind of segued out of Office functionality there and I didn't catch it.
|
|
#
?
Apr 16, 2014 18:45
|
|
|
Ozz81 posted:Tying into this, why does it seem like only maybe 25% of Mac users actually know what they're doing with their Mac? I've got a client with a user that ran into some issues after she tried to give herself admin permissions on a Mac - rebooted it after the change, now her account can't log in. The MSP I work for doesn't work with many Macs (yeah, kinda stupid) and we don't have resources that know things in-depth, usually it's an install/uninstall of a program or something small. I sent instructions I'd found over to the main manager, figuring that since he uses a Mac daily, he'd know something about it or be able to get another Mac user there to assist. I really despise people who refuse to learn about the devices they use every day of their lives. I'm not saying everyone has to be a technology expert, but if you depend on something, learn a few things about it at least. I don't know of a single object or piece of technology I own that I don't know at least a few things about and how to troubleshoot. Maybe because I'm technologically and mechanically inclined. Seriously though, I buy a car and I learn about it. What it has and what issues it has. I buy a phone and figure out everything I can do with it. I don't understand how someone can have something and just treat it like an appliance.
|
|
#
?
Apr 16, 2014 19:45
|
|
|
Cojawfee posted:I really despise people who refuse to learn about the devices they use every day of their lives. I'm not saying everyone has to be a technology expert, but if you depend on something, learn a few things about it at least. I don't know of a single object or piece of technology I own that I don't know at least a few things about and how to troubleshoot. Maybe because I'm technologically and mechanically inclined. Seriously though, I buy a car and I learn about it. What it has and what issues it has. I buy a phone and figure out everything I can do with it. I know a lot of troubleshooting steps for stuff I own because when it breaks, I pay attention to how it gets fixed. Like, I can solve pretty much any problem with my cable box because when I am on the phone with the people helping me fix it I don't go into a fugue state. It's not that hard.
|
|
#
?
Apr 16, 2014 19:54
|
|
|
Inspector_666 posted:I know a lot of troubleshooting steps for stuff I own because when it breaks, I pay attention to how it gets fixed. Like, I can solve pretty much any problem with my cable box because when I am on the phone with the people helping me fix it I don't go into a fugue state. Cable box troubleshooting steps: Tighten wires, reboot box. (If most people were smart enough to do this I'm pretty ISPs would get half the calls they normally do) What gets me are people who don't even try. If we're going to continue with the car analogies, it's like if my tire pressure light went on. Even though I know jack poo poo about cars, well, maybe I should check my tire pressure. The best part of not having users anymore is not having to deal with the "Help a box popped up what do I do?", when it's a confirmation dialogue box, UAC or something simple like that. I tried to open the internet and it says "Do you want to open Internet Explorer? Yes/No" I don't know what to do!!!!! Just make it work!
|
|
#
?
Apr 16, 2014 20:00
|
|
|
Renegret posted:Cable box troubleshooting steps:  help my outlook is in offline mode Can you click on the notification that says it's in offline mode? that fixed it thanks!
|
|
#
?
Apr 16, 2014 20:03
|
|
|
Renegret posted:Cable box troubleshooting steps: There's also a channel I can tune to that has some backend-ish settings that can help. But yeah, it's usually pretty straightforward. The place I used to work had a homebrew remote access thing that people could download from our website. It was just a self-contained exe that popped up a window that had NOTHING on it except "Double click here to begin the remote support session." The majority of people would read that text aloud to me over the phone, pause, and then ask "What do I do?"
|
|
#
?
Apr 16, 2014 20:07
|
|
|
Inspector_666 posted:There's also a channel I can tune to that has some backend-ish settings that can help. But yeah, it's usually pretty straightforward. Yeah, with my ISP (and the one I work for) you have to press a certain button combo on the box instead. That being said, there's nothing in there your average user will be able to make good use out of and I wouldn't hold it against anyone for not checking. But for gently caress's sake at least try and reboot the thing first. Those things are so finicky and any change in their environment will require a reboot for it to work properly.
|
|
#
?
Apr 16, 2014 20:11
|
|
|
All the Surfaces came in and I was excited about the idea of being able to control them all using Workplace Join. Imagine my surprise when Workplace Join isn't supported by Server NT
|
|
#
?
Apr 16, 2014 21:01
|
|
|
Fiendish Dr. Wu posted:
I had someone spend most of a day staring at Firefox' "Offline" screen. You know the one, the one that says how to go online and get back to working. This user was a director too. Marketing of course.
|
|
#
?
Apr 16, 2014 21:09
|
|
|
mllaneza posted:I had someone spend most of a day staring at Firefox' "Offline" screen. You know the one, the one that says how to go online and get back to working. This user was a director too. Marketing of course. Windows has spent the past two decades training people that error messages will be inscrutable and useless; so when a user gets an error message that actually explains precisely what the problem is and how to fix it, they probably won't read it.
|
|
#
?
Apr 16, 2014 21:22
|
|
|
Inspector_666 posted:I know a lot of troubleshooting steps for stuff I own because when it breaks, I pay attention to how it gets fixed. Like, I can solve pretty much any problem with my cable box because when I am on the phone with the people helping me fix it I don't go into a fugue state. Yeah, you're in an industry that requires a measure of intelligence, curiosity and desire to learn in order to do well. We want to know WHY poo poo happens, and we want to learn how to prevent/fix it. It's just the way we think, so it feels natural. I have a hard time fathoming, on a gut level, why someone wouldn't want to know how to handle basic problems with technology that they use literally all day. It's an entirely alien mindset, being completely uninterested in learning, but it's apparently very common. I mean, I don't know poo poo about cars beyond basic maintenance steps. So I have a mechanic. When I have to take my car to him, I ask questions. I had to have my head gasket replaced recently (oof) and when he gave it back I asked to see the part he replaced and inquired as to why it would suddenly develop leaks like that. And he was happy to tell me, and I learned something (2000-era Subaru with well-known faulty gasket material that corrodes). If nothing else, I like to know why something broke so that if it's my fault, I can stop doing whatever it is I did to break it in the first place!
|
|
#
?
Apr 16, 2014 21:29
|
|
|
There is pretty good money in hosting things like business ERPs from folks like myself who don't have the time or knowledge to implement proper security and availability. The assumption would be (was...) that a firm like this would create a more secure network with better uptime than I could pull off internally. Unfortunately, I ended up with a company who patches on Monday mornings, puts phantom charges on our Amex, and is just plain Slow all around. I was going to reel it back in next year, but maybe I should go with Blacksword's company instead
|
|
#
?
Apr 16, 2014 21:47
|
|
|
Che Delilas posted:Yeah, you're in an industry that requires a measure of intelligence, curiosity and desire to learn in order to do well. We want to know WHY poo poo happens, and we want to learn how to prevent/fix it. It's just the way we think, so it feels natural. I have a hard time fathoming, on a gut level, why someone wouldn't want to know how to handle basic problems with technology that they use literally all day. It's an entirely alien mindset, being completely uninterested in learning, but it's apparently very common. Fixing cars or really anything you encounter in day to day life isn't any harder than fixing a computer you just need the right tools and a basic understanding of how the system works which you gain the same way you originally gained your computer knowledge. Dive right in and figure that poo poo out. That said there are plenty of things I do not understand at all like fashion, art, movies, and poo poo like that. People start talking about those subjects and I can't do anything but stare blankly because I don't understand a single bit of what they are on about. So in that respect I can understand why a lot of users are like that even if I don't understand how they can think that way.
|
|
#
?
Apr 16, 2014 22:05
|
|
|
|
| # ? May 16, 2024 15:57 |
|
|
I finally gathered my balls enough to confront my supervisor about us running server nt. "So, are we ever hoping to upgrade from Server NT, because drat, dude." "Um... sometime?" "I'm really wanting to set up an AD with some group policy settings to make my job a little easier. Plus, we can use the server to manipulate our new bunch of Surfaces all at once instead of me doing them one at a time." "They aren't on the domain, they're on the open wireless." "I know, I'd like to get some wireless domain access for those devices if we can upgrade to a server made after 1998." "You can't add the wireless to the domain, so it wouldn't make any sense. It's fine the way it is." [walks away] Word for word. I love my job 
|
|
#
?
Apr 16, 2014 22:12
|
|