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An on call week came in, new work phone ringtone time! http://m.youtube.com/watch?v=BuuIR_HqNWo&feature=kp I might keep this one for a while. It's very fitting.
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Jun 11, 2014 00:06
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I use my personal Cell for on Call. I never give out my number, but I do get pages (in the form of a text) from the ticketing system. I've set the notification for the number that the ticketing system uses to a quote from Mr. Torgue (from Borderlands 2) that says "This message is irrelevant". More often than not, it's quite accurate.
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Jun 11, 2014 00:31
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Is it  to ask where I can download those loving Cisco firmware updates without figuring out what my company's support contract thingy is? I don't have time to prove that we're  to them.
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Jun 11, 2014 01:24
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Zero VGS posted:Is it Yes. All you need is the contract number, and you go to your CCO profile, and add it under entitlement.
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Jun 11, 2014 01:30
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Guess I have to wait until tomorrow then. What is Cisco's rationale behind making us pay for patches to vulnerabilities on their hardware anyways? Just because we will? Who else does business like that? It'd be like GM charging you to recall their busted poo poo.
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Jun 11, 2014 02:22
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Today we moved over half our branch locations to Lync 2010 from IP Office. Lots of tickets came in: "I can't put someone on hold!" - Push the hold button. It's right there. Says "HOLD".
"I'm going to keep using the Avaya phones. I'll talk to VP to make sure you don't take them." - UGG! FIRE BAD! "My branch has been slow for months and has repeatedly opened tickets and called the helpdesk." - Checked tickets, checked call logs, checked with employees. No contacts made. Sent info to VP.
To be honest, this (and all the silly whiny complaints) was no different to the adjustment the company made to Exchange/Outlook (from Groupwise), but loving christ does it wear down morale to the point where I just want to stare like a zombie at the ceiling for 8 hours. Lord Dudeguy fucked around with this message at 02:46 on Jun 11, 2014 |
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Jun 11, 2014 02:39
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Lord Dudeguy posted:Lync 2010 I really wish you had just pointed us to an earlier phone ticket post instead of writing a new one yourself 
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Jun 11, 2014 02:52
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justlysarcastic posted:Several tickets came in ... to remove all accesses to the network and applications for half of my level's team
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Jun 11, 2014 03:20
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Zero VGS posted:Guess I have to wait until tomorrow then. What is Cisco's rationale behind making us pay for patches to vulnerabilities on their hardware anyways? Just because we will? Who else does business like that? It'd be like GM charging you to recall their busted poo poo. Because they can, and because if you can't actually get into the SaaS game since your software actually has to live on dedicated physical hardware, making people subscribe to your support contracts is the next best thing, and because they want to get their rightful money from those thieves who steal from the mouths of Cisco's shareholders by picking up used Cisco hardware from eBay instead of buying new.
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Jun 11, 2014 04:12
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nexxai posted:100% agreed. What if they answer everything correctly
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Jun 11, 2014 04:13
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Partycat posted:Sorry, phone posting, it went through. Could be firewall blocking media, or if they are from real people than who knows. We get people who manage to get their work phone entered as a notification device. They get a mail, the system calls and says they have mail. Unfortunately it will leave itself voicemail to that effect, which triggers a new notification... They were real messages left by real people, confirmed on many occasions, with the occasional hang-up that didn't disconnect properly mixed in. I inherited that whole setup and by all indications it had been jacked up for a while. This was over a year ago though, and now we're perfectly happy with our new Shoretel system.
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Jun 11, 2014 04:46
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evobatman posted:I just got a stack of 10 brand new Latitude E6400 on my desk. They were bought for a project in 2008, used once, and then put away in a locker. I expect all the batteries to be shot after being out of use for so long, but they are pretty little time capsules. I had a good chuckle at this post since the Dell Latitude E6400 line of laptops is still one of the workhorse laptops we use where I work. I still have about 500 Dell Latitude D630's in active use as well. Our workhorse desktops are HP Compaq dc5750's from 2006. The joys of working for a school district... I could/should write a few posts on the things I have encountered at this job so far!
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Jun 11, 2014 05:16
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Farecoal posted:What if they answer everything correctly  I guess I'll have to figure that out if it ever happens.
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Jun 11, 2014 05:25
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This Name was Planned posted:I had a good chuckle at this post since the Dell Latitude E6400 line of laptops is still one of the workhorse laptops we use where I work. I still have about 500 Dell Latitude D630's in active use as well. Our workhorse desktops are HP Compaq dc5750's from 2006. At least the D630s and E6400s are good workhorses, and very easy to service and repair. They also respond well to more memory and faster harddrives/SSDs if you can get your hands on them. We just got our first load of the new E6440s, and the design is tons more prettier, if a bit more anonymous than the E6420/E6430. Our only 12" option now is the E7240, which is pretty nice. We wanted to try out a couple of the E7440 14" ultrabook. Our Dell rep kept claiming that our only storage option was a PCIe minicard SSD, while I wanted a 2,5" SSD, because all the pictures I found of the model online clearly showed the space for it. We get shipped a couple of the laptops, and I tear off the bottom cover. In the 2,5" space is a PCIe card sitting in a 2,5" frame with an adapter to the SATA connector on the motherboard.
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Jun 11, 2014 07:28
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Post  update.My new department is 40% women, which is awesome and so far above industry average I seriously wondered if HR had included another department in ours when making the chart. I have an extra 15 minutes to work every day, but my work week is Mon-Wed 08:00-15:30, Thursdays 08:00-17:00, and Fridays 08:00-13:30. I'm not complaining. My current machine is a Dell Latitude E6400. A Centrino 2 machine.. but at least that's just until my "real" laptop arrives. Dell sent the invoice, but no machine yet. It should be some i7 with 16 GB RAM. Monitor wise we're all using dual 24" Dell P2414h which are pretty nice. The IT crew is a lovely bunch of mixed nerds with the right mix of humor and serious business. It's a sign of a nice atmosphere when I drive to and from work with a smile on my face. As for hardware the politicians decided that they knew better than the IT department and forced a migration to Hyper-V and Citrix VDI back in 2012. Citrix is OK, but Hyper-V sucks balls compared to VMware. To top it all off it turns out that TCO for VMware is on-par with Hyper-V, so when 2016 comes around and we're looking to upgrade again the CTO is dead-set of kicking the politicians into a bloody pulp to get back to VMware. ..which brings me to the CTO. He's a tough ol' nail who's been in public service less than a year. He got headhunted from a major national energy company and is just now getting used to working in a politically lead organization. His views on IT can be boiled down to "It takes money to make money" and while he's not exactly throwing it around he's not afraid to spend some dough to solve problems. I like him. Building wise I'm back in an old building that's not at all designed to be an IT department. Some time in the early 1900s the municipality outgrew the old city hall, and absorbed the neighboring police station, which is where IT is housed right now. This means two-man offices for everyone, a great view of the town square, old cells below ground for storage and server rooms. (Server rooms have raised floors and automatic pumps with flood-alarms) Best of all is the huge maintenance window. Scheduled maintenance window is Mon-Fri 17:00-07:00 and all weekend. So far I love it here.
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Jun 11, 2014 10:25
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Ticket update came in. No access to on site equipment. Someone was throwing "Body Waste" at the field tech from out their window.
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Jun 11, 2014 12:09
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Renegret posted:Ticket update came in. Who put the server room right next to the monkey cage? (   )e: In other news, I have a computer in that's exhibiting all the symptoms of being chock-full of viruses, and yet every scan I run on it comes back clean or very nearly clean (only minor poo poo like toolbars or cookies). It's like a 5-pack-a-day smoker going to a doctor coughing up blood and for the doctor to look at his lungs which are perfectly pink and healthy. Except secretly, those aren't his lungs, they're actually giant tumors that replaced his lungs. The more I'm checking this thing out the more I'm convinced there has to be something ridiculously bad on here, I just can't find it. 
President Ark fucked around with this message at 14:48 on Jun 11, 2014 |
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Jun 11, 2014 14:34
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President Ark posted:e: In other news, I have a computer in that's exhibiting all the symptoms of being chock-full of viruses, and yet every scan I run on it comes back clean or very nearly clean (only minor poo poo like toolbars or cookies). I What symptoms?
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Jun 11, 2014 15:18
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President Ark posted:Who put the server room right next to the monkey cage? Field tech for an ISP. I guess the guy was upset that his cable went out and decided it would be a good idea to throw poo poo at the guy trying to fix it? I'm not sure. That department is total poo poo at updating tickets properly so I don't have nearly as much information as I'd like  . All I know is that they dispatched a second tech to help out. I'd like to imagine the second tech ran around playing decoy while the first climbed the utility pole and worked.
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Jun 11, 2014 15:18
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Crowley posted:Post Congrats. What's the big problem you have with Hyper-V? They recently made some major changes in the R2 version and it's looking to be pretty solid.
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Jun 11, 2014 15:25
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A c E posted:What symptoms? Slow as poo poo, windows security center is hosed up, command prompt can't be launched outside of safe mode, and the internet connection doesn't work outside of safe mode.
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Jun 11, 2014 15:25
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President Ark posted:e: In other news, I have a computer in that's exhibiting all the symptoms of being chock-full of viruses, and yet every scan I run on it comes back clean or very nearly clean (only minor poo poo like toolbars or cookies). It's like a 5-pack-a-day smoker going to a doctor coughing up blood and for the doctor to look at his lungs which are perfectly pink and healthy. Except secretly, those aren't his lungs, they're actually giant tumors that replaced his lungs. Check FF/Chrome extensions.
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Jun 11, 2014 15:27
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sfwarlock posted:Check FF/Chrome extensions. Nothing.
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Jun 11, 2014 15:37
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Reminder to everybody:JohnnyCanuck posted:Dude... was today your last day? blackswordca posted:no, Wednesday is. I am counting the hours at this point TODAY IS THE DAY
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Jun 11, 2014 15:39
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Check hosts file for fuckery? Or check startup config for suspicious poo poo, and likewise in registry in run/run once?
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Jun 11, 2014 15:40
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President Ark posted:e: In other news, I have a computer in that's exhibiting all the symptoms of being chock-full of viruses, and yet every scan I run on it comes back clean or very nearly clean (only minor poo poo like toolbars or cookies). It's like a 5-pack-a-day smoker going to a doctor coughing up blood and for the doctor to look at his lungs which are perfectly pink and healthy. Except secretly, those aren't his lungs, they're actually giant tumors that replaced his lungs.
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Jun 11, 2014 15:44
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blackswordca I want you to know that I'm auto-refreshing this thread every 60 seconds to hear how your last day has gone. Please post for my fleeting bittersweet entertainment.
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Jun 11, 2014 15:45
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ConfusedUs posted:blackswordca I want you to know that I'm auto-refreshing this thread every 60 seconds to hear how your last day has gone. Adding to this refresh party. poo poo not pissing us off... blackswordca's last day at a lovely job!
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Jun 11, 2014 16:06
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Well they are having me stay at the client site all day. I'm not even getting an exit interview. I have to leave my equipment at the client site and they will eventually get it.
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Jun 11, 2014 16:51
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blackswordca posted:Well they are having me stay at the client site all day. I'm not even getting an exit interview. I have to leave my equipment at the client site and they will eventually get it. Get a receipt, signed, for the equipment.
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Jun 11, 2014 16:55
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blackswordca posted:Well they are having me stay at the client site all day. I'm not even getting an exit interview. I have to leave my equipment at the client site and they will eventually get it. This Is Entrapment. The client will mysteriously lose your equipment and you'll be on the hook
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Jun 11, 2014 16:57
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blackswordca posted:Well they are having me stay at the client site all day. I'm not even getting an exit interview. I have to leave my equipment at the client site and they will eventually get it. Don't fall for this poo poo you need to give it to your supervisor. Drop it by your office, have it signed in to someone. Otherwise they are going to hold or take your last paycheck Dilbert As FUCK fucked around with this message at 17:00 on Jun 11, 2014 |
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Jun 11, 2014 16:58
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ConfusedUs posted:Get a receipt, signed, for the equipment. I know this joke is going to be made a hundred times but seriously this is literally entrapment.
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Jun 11, 2014 16:58
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Told you they were going to try to find some way to screw him out of his last paycheck/leave payout!
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Jun 11, 2014 17:04
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Dilbert As gently caress posted:Drop it by your office, have it signed in to someone. Otherwise they are going to hold or take your last paycheck This is illegal. Even if you've got a billion dollars in company hardware, they cannot withhold your last paycheck.
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Jun 11, 2014 17:16
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AlternateAccount posted:This is illegal. Even if you've got a billion dollars in company hardware, they cannot withhold your last paycheck. Read back on the blacksword saga and then ask yourself this question, would they really care about legality?
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Jun 11, 2014 17:23
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AlternateAccount posted:This is illegal. Even if you've got a billion dollars in company hardware, they cannot withhold your last paycheck. Even if it is illegal they're most likely more than willing to bet you aren't going to put the time, effort, and money into it. And besides, this company doesn't sound like it is playing by the rules, they could easily back it and say "oh we told him to come pick it up but he never did".
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Jun 11, 2014 17:32
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Yep. They would intentionally hold onto it just knowing that blacksword would need to sue to get his money, basically patent extortion style. Edit ^^^ exactly.
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Jun 11, 2014 17:32
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Well if your state is anything like my state, you just put in a call to your labor relations board, tell them someone is withholding pay and they will send someone over to jump up and down on their balls until it gets sorted. It was really, really easy for me.
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Jun 11, 2014 18:31
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| # ? May 17, 2024 17:57 |
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Yeah, get it in writing that you're supposed to leave the equipment there and get whoever you leave it with to sign for it and e-mail your company telling them you left the stuff there as they requested and backup the email.
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Jun 11, 2014 18:33
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