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KOTEX GOD OF BLOOD posted:can someone help me fix my boss's outlook Outlook for Mac 2011 is trash and the only reason we like it is because it's less trash than Entourage was. Here are some things I would do, if I were you
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# ? Mar 20, 2015 16:14 |
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# ? Jun 13, 2024 06:51 |
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A Wheezy Steampunk posted:i don't know anything about exchange, can you call up the server admins and have them create the pst right on the server, from the server, so it's just moving data around internally? NevergirlsOFFICIAL posted:Outlook for Mac 2011 is trash and the only reason we like it is because it's less trash than Entourage was. NevergirlsOFFICIAL posted:
NevergirlsOFFICIAL posted:
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# ? Mar 20, 2015 16:24 |
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KOTEX GOD OF BLOOD posted:did this. they want a 1-2 week lead time on it. unacceptable. get an outlook 365 free trial. or a office pro plus free trial it'll work for 30 days before activation. If either of those solve the problem then get it. getting your hands on outlook for windows is going to be definitely the quickest way to resolve this. get a trial version of outlook and install it on a spare windows machine and just let it crunch. do it in a vm on your machine even.
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# ? Mar 20, 2015 16:29 |
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actually...despite my yelling at the email provider that using her account on my laptop wouldnt work, it seems to be, so far, despite the fact its pulling down the emails really slowly. her comp is going pretty slow in general, so im thinking a hard drive failure is imminent despite the fact the fruit store replaced hers in september, and thats whats causing outlook to lock up
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# ? Mar 20, 2015 17:34 |
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KOTEX GOD OF BLOOD posted:actually...despite my yelling at the email provider that using her account on my laptop wouldnt work, it seems to be, so far, despite the fact its pulling down the emails really slowly. fire up disk utility, it will give you the SMART status for the disk
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# ? Mar 20, 2015 17:47 |
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I donate my forums upgrade to buying someone else an avatar. Surely the pos can think of someone deserving. Edit: if the email provider is out of house, they might have done some fuckery to improve performance just for now. You need a super computer on an exchange server that doesn't have quotas. SYSV Fanfic fucked around with this message at 18:09 on Mar 20, 2015 |
# ? Mar 20, 2015 18:06 |
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A Wheezy Steampunk posted:fire up disk utility, it will give you the SMART status for the disk only diff between my laptop and hers is it has an ssd instead of a 5400 rpm dino, could having a lovely hdd really cause outlook to stop functioning altogether tho
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# ? Mar 20, 2015 18:09 |
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KOTEX GOD OF BLOOD posted:ya its clean, and verifying fine as well. wtf is going on here jesus fuckin pisssssss mac outlook stores each email as a separate file so spotlight can index them, so absolutely yes a lovely but functional hard drive could be the cause
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# ? Mar 20, 2015 18:10 |
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lol holy poo poo is that why when I was cleaning up her old outlook install it involved trashing 1.5 million tiny files
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# ? Mar 20, 2015 18:12 |
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KOTEX GOD OF BLOOD posted:lol holy poo poo is that why when I was cleaning up her old outlook install it involved trashing 1.5 million tiny files yep!
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# ? Mar 20, 2015 18:13 |
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so should i just tell her we need to slap in an ssd to get her email working or is there a way to turn off dumb spotlight indexing
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# ? Mar 20, 2015 18:17 |
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KOTEX GOD OF BLOOD posted:so should i just tell her we need to slap in an ssd to get her email working I'd do it anyway unless your company is on the edge of bankruptcy.
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# ? Mar 20, 2015 18:21 |
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KOTEX GOD OF BLOOD posted:so should i just tell her we need to slap in an ssd to get her email working there is an indexing service that you can turn off
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# ? Mar 20, 2015 18:22 |
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spotlight more like slowlight.
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# ? Mar 20, 2015 18:23 |
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It protocol insists you blame the server team for as long as possible. Even if you figure out a way to fix it, just shrug your shoulders and imply they got it working.
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# ? Mar 20, 2015 18:25 |
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shaggar was right e: but should prolly stfu cause its using microshit products on a mac thats causing this problem in the first place
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# ? Mar 20, 2015 18:25 |
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prefect posted:there is an indexing service that you can turn off yeah you can mark the folder in an exclusions list in the spotlight preferences it will won't help the fact that outlook creates 1 file per email (unless that has a setting too)
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# ? Mar 20, 2015 18:25 |
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hmm. and thats the original issue. mail.app was also having issues syncing (although it was more responsive,) does it do pretty much the same thing? outlook is now responding ok but stopped at 25k downloaded items and wont load anything newer than yesterday
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# ? Mar 20, 2015 18:28 |
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KOTEX GOD OF BLOOD posted:hmm. and thats the original issue. yeah most email clients do the 1 email = 1 file because of spotlight
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# ? Mar 20, 2015 18:29 |
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lol wow, ok, just to make sure im understanding this correctly, if you have a certain number of emails, with most os x email clients you basically cant use a slow hard drive thanks to spotlight
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# ? Mar 20, 2015 18:31 |
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KOTEX GOD OF BLOOD posted:lol wow, ok, just to make sure im understanding this correctly, if you have a certain number of emails, with most os x email clients you basically cant use a slow hard drive thanks to spotlight i feel like entourage or some older email client had a setting to either store in an internal database (no spotlight) or as files (spotlight)
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# ? Mar 20, 2015 18:35 |
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also lets be honest, most people use some kind of webmail
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# ? Mar 20, 2015 18:36 |
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KOTEX GOD OF BLOOD posted:shaggar was right the mac is the problem
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# ? Mar 20, 2015 18:43 |
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If this were a general mac issue, you would find it by googling. When you look at her inbox on her macbook, what is the disk utilization at? When you are downloading email, what is the utilization?
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# ? Mar 20, 2015 19:02 |
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its actually very low, although outlook + the database daemon are the top items under the disk tab in activity monitor
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# ? Mar 20, 2015 19:10 |
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KOTEX GOD OF BLOOD posted:its actually very low, although outlook + the database daemon are the top items under the disk tab in activity monitor Can you use her local cache offline? Does it still barf?
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# ? Mar 20, 2015 19:12 |
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And the client is using an exchange inbox and not I map or pop, right?
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# ? Mar 20, 2015 19:13 |
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well, its re-downloading all of her old emails very very slowly (at 26k currently.) so its not unresponsive right now, but it wont show anything newer than a week ago (must be syncing those emails last loving lmao) and im guessing that once it has all 86k emails or w/e its going to start locking up again correct, its exchange
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# ? Mar 20, 2015 19:15 |
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KOTEX GOD OF BLOOD posted:well, its re-downloading all of her old emails very very slowly (at 26k currently.) so its not unresponsive right now, but it wont show anything newer than a week ago (must be syncing those emails last loving lmao) and im guessing that once it has all 86k emails or w/e its going to start locking up again When I had this issue, it was the server that was the bottleneck. They could use their email OK when offline. When they sync, if it's still barfing, keep an eye on resource usage. If something isn't 100% you either have a bug, or the bottleneck isn't in her laptop. 86K Sounds like a lot of files, but it really isnt.
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# ? Mar 20, 2015 19:23 |
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Also consider that the provider could have had an issue where they were crippled for awhile if you can't replicate it.
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# ? Mar 20, 2015 19:25 |
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# ? Mar 20, 2015 19:30 |
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SYSV Fanfic posted:When I had this issue, it was the server that was the bottleneck. They could use their email OK when offline.
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# ? Mar 20, 2015 19:31 |
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KOTEX GOD OF BLOOD posted:ya they claimed they "couldnt reproduce it on their end" so i have to proceed on the assumption the bottleneck is on the client end. Trust no one, KOTEX god of blood.
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# ? Mar 20, 2015 19:47 |
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i think i have never liked computers less than today
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# ? Mar 20, 2015 19:55 |
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lol at hosted exchange
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# ? Mar 20, 2015 19:59 |
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Go jerk/rub one off in the bathroom. Really helps to manage stress.
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# ? Mar 20, 2015 20:07 |
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How did this even fall on you anyways?
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# ? Mar 20, 2015 20:10 |
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i get a nice lil bonus for my tech expertise
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# ? Mar 20, 2015 20:13 |
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also make sure any pst you make is way way way over 5gb
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# ? Mar 20, 2015 20:13 |
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# ? Jun 13, 2024 06:51 |
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your mac outlook is freeing and lockingup because mac outlook is complete loving piss garbage. entourage was better but that had some hosed up stuff too
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# ? Mar 20, 2015 20:17 |