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socialsecurity posted:Wow small world I've heard of this guy I did IT support for the company Kroger bought out. You can't say A and then not say B, man 
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Mar 27, 2015 10:13
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Ursine Asylum posted:Click "next" a lot without reading anything, I assume. But you still have to set up a scope. 
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Mar 27, 2015 10:39
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socialsecurity posted:Wow small world I've heard of this guy I did IT support for the company Kroger bought out. You're making GBS threads me. What was the name of the other chain and what state are you in? The best story is about how when they were receiving a shipment at some warehouse at like midnight one day, and they called him on his home phone, "woke his whole family up", and he just went off on the guy because he didn't know how to print an invoice or shipment or something. Then he said he went to his boss the next day and said don't ever let an employee call me at home with a dumb question.
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Mar 27, 2015 13:08
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Agrikk posted:
My .sig used to be "Life on the internet is living in SYN." No one ever mentioned getting it.
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Mar 27, 2015 14:31
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MC Fruit Stripe posted:My boss's boss's boss sends an email - as a customer facing organization it is critical that we follow the signature template, which means have your office and your mobile phone numbers in your signature. One of my greatest achievements in life is that my business card has precisely 0 phone numbers on it.
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Mar 27, 2015 17:30
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Dudley posted:One of my greatest achievements in life is that my business card has precisely 0 phone numbers on it. I miss those days. My business card has all the ways to contact me ever. I basically get paid (rather well, though) to be reachable by my customer portfolio. But, my customers are not big babies and understand that there are only two of us and we have an entire 24/7/365 follow the sun support org so they only page me in if poo poo is burning. I've made them understand this.
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Mar 27, 2015 17:49
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Bob Morales posted:I feel kinda bad but we have no use for him in our department. Don't. There are plenty of people in the world deserving of your pity, and it sure doesn't sound like he's one of them.
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Mar 27, 2015 18:22
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I've been bitching and griping about my current company across the three main threads for what feels like the past few weeks. Well earlier this week I started submitting resumes to a few places. Not going full shotgun approach as I know I can be picky since my job is safe even if it's lovely right now. Submitted a resume to a place on Wednesday, interviewed today, and got scheduled for a second interview next week. Holding out hope that I will get the offer as it seems like a nice place, it's a step up pay and benefits wise and I get more responsibility and free reign. Since I've started looking for other jobs I've stopped burning myself out at my current job. I basically come in do what's expected of me and try to not go above and beyond and feel as if I have to throw everything behind a project to get the company where it needs to be. It feels so much better. Now I'm not nearly as stressed and I know there are other opportunities for me out there. Only crap part is that I have stock options worth 6-7K come August that I wanted to hold on to, but if the new place pays me 10K more I guess it's kind of a moot point.
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Mar 27, 2015 18:27
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BaseballPCHiker posted:I've been bitching and griping about my current company across the three main threads for what feels like the past few weeks. Well earlier this week I started submitting resumes to a few places. Not going full shotgun approach as I know I can be picky since my job is safe even if it's lovely right now. Submitted a resume to a place on Wednesday, interviewed today, and got scheduled for a second interview next week. Holding out hope that I will get the offer as it seems like a nice place, it's a step up pay and benefits wise and I get more responsibility and free reign. Don't be afraid to ask for a sign on bonus. It's fine to tell a prospective employer that you're walking away from money.
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Mar 27, 2015 19:01
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I have a very abusive customer. He's mostly abusive because he's a moron and i guess i'm making him look bad. Here's an example of the poo poo I have to deal with this guy.  I need these luns dropped on the storage array and recreated. When you rebuilt the server, it broke all the luns. I cannot believe that you or your company cannot rebuild servers properly. Why? What exactly is happening? if you really need that done, it wont happen till tomorrow earliest due to change controls. Oracle keeps telling me the luns have data on them and I need them wiped. I cannot believe you guys need direction to do simple things. Well, it'll be uch faster if I just wupe them according to the instructions in (some metalink article) That didn't work."uh. Uh, it should, but i'll drop the partitions and recreate them, and then it should be good to go. That didn't work either. Please do what we originally asked and recreate these luns. Also, delete $LUN as we don't need it. Uh, $LUN is not on either of these servers, its on another completely different one.[silence since]
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Mar 27, 2015 19:21
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Ynglaur posted:Don't be afraid to ask for a sign on bonus. It's fine to tell a prospective employer that you're walking away from money. This x 1000. Never hurts to ask.
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Mar 27, 2015 19:22
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If I am required to call your help desk to close a call when the work is done, it is not acceptable to make me wait on hold for 20 minutes. Related, if you schedule a two hour call at 3pm, make sure that you understand how time zones work.
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Mar 27, 2015 19:34
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BaseballPCHiker posted:I've stopped burning myself out at my current job. I basically come in do what's expected of me and try to not go above and beyond and feel as if I have to throw everything behind a project to get the company where it needs to be. It feels so much better. Now I'm not nearly as stressed and I know there are other opportunities for me out there. This part of your statement is how you should be living your life at all times. Job hunting or no job hunting it's only a job. There are others like it. It's one thing to enjoy a job and be passionate about what you are doing, but work/life balance, man. And if you hate your job? Move on.
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Mar 27, 2015 19:40
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Bob Morales posted:Is there somewhere I can check to see if he manually did it? He installed some ptf's and did an IPL and then the problems started. He does an IPL like...weekly and this never happened before Depends on what your system's settings are regarding saving job logs and spool files- Frequently they just get trashed on an IPL since otherwise they'd just build up and waste space. If you want to inspect what he's done, sign on, type in wrkusrjob [his profile name here], and it'll show you all of his jobs, interactive or batch submissions. Look for the interactive one from whatever date it is you're interested in (They should be in order with most recent on the bottom, but you can use option 5->1 to look at the exact dates). Option 8 will show you the spooled files from any of those jobs, including the job log itself (QPJOBLOG). Use option 5 to display the log, then you can search for a STRTCPSVR (*ALL), (*DHCP), or (*AUTOSTART). You can look at the DHCP server settings in system i navigator (network->servers->TCP/IP), right click DHCP, hit properties, and make sure it's not set to autostart. If it's never been configured at all, you won't even have a properties choice, and it will instead pop up a wizard to configure DHCP. You can also right-click here and go to server jobs, which should show you the exact time and date for any DHCP server jobs that were started, which should help you out. It's very likely that his personal job log was trashed on IPL, but you can also look at the system operator messages: DPSMSG qsysopr, hit F4, and change the output to *print. Then you can hit wrksplf, display the output (It'll be called QPDSPMSG), and search (F16) for commands like STRTCPSVR. It will tell you which user submitted the command, along with the job and timestamp. The search is case sensitive though. How long that message queue goes back though again depends on system settings. Aaaand if that fails, you can search the master system log , QHST. DSPLOG, F4, and fill in your begin and end dates, then do the same *print output. This log absolutely persists through IPLs, but it also will be gigantic because it has literally everything in it. e: If you haven't IPLed the system since he hosed things up, those job logs and spool files should all still be there. I'm obviously not a huge 400 grognard (I've been at my current place/used one for about 5 years) but I've never ever seen a PTF do something like magically configure and turn on a DHCP server- It explicitly starts unconfigured. Not to mention I stay as up to date as possible on PTFs and do them every month and my DHCP server never mysteriously turned on, so  I actually just tried to start it manually on my test machine, and it literally will not start at all if you don't specifically go through and configure it first. So yea, smells like bullshit! Gwaihir fucked around with this message at 20:07 on Mar 27, 2015 |
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Mar 27, 2015 20:00
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Gwaihir posted:Depends on what your system's settings are regarding saving job logs and spool files- Frequently they just get trashed on an IPL since otherwise they'd just build up and waste space. This post should be archived as "why people who know IBM get paid shitloads and are literally the ancient secret keepers of a mystical order".
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Mar 27, 2015 20:26
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I thought it was super straightforward to pick up  (It's a really really hand-holdy system if you don't know what you're doing, every command has built in prompting/lookup/help that works better than what you'd see in your general linux distro)
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Mar 27, 2015 20:34
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It's a lot to take in at first even if your coming from Linux because it's not Linux. Knowledge Center v7r2 That's the best official free reference. Gwaihir posted:Not to mention I stay as up to date as possible on PTFs and do them every month and my DHCP server never mysteriously turned on, so How are you keeping up-to-date on PTFs? I've read the Memo to Users, Preventive Service Planning before I throw on any Cumes or Groups. That's kept my head well above any whatever and I haven't encountered any significant problems.
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Mar 27, 2015 20:47
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I just hit up fix central, look at the whatever the current levels are for the v7r1 stuff (Not on 7.2 yet) installed on my system (Cumulative /hiper/http/WMQ/DB2/etc) and if a newer one is available download the image and mount/install it. I guess I should probably look at what actually goes in those things, huh?
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Mar 27, 2015 21:04
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I was under the impression you actually read every PTF Cover Letter  but I'm doing exactly what you've been doing.
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Mar 27, 2015 21:09
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Ynglaur posted:Don't be afraid to ask for a sign on bonus. It's fine to tell a prospective employer that you're walking away from money. Nthing this. I mentioned the outstanding unvested stock I had with Amazon to my recruiter, and he significantly beat it as part of my hiring bonus. Hiring good employees is expensive, so throwing a little extra one-time money at you is a good deal for them.
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Mar 27, 2015 21:40
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So my final, peer-reviewed design for this project is almost 100% different from what presales originally threw together, hardware aside. It was predominantly a security project but 75% of my time has been spent on designing a complex routing scheme to shoehorn this design into their current setup. On the plus side, it was nice to finally use the stuff I learned for ROUTE.
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Mar 27, 2015 23:24
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psydude posted:So my final, peer-reviewed design for this project is almost 100% different from what presales originally threw together, hardware aside. It was predominantly a security project but 75% of my time has been spent on designing a complex routing scheme to shoehorn this design into their current setup. You actually have to add static routes to a non-infrastructure device? Sounds like their whole network is a shoehorn. EDIT: Changed ambiguous wording
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Mar 28, 2015 02:12
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poo poo not pissing me off: The lead implemented a rotation to my offsite location, so after 9 months I finally get a break from spending 4 hours in a rental car. My coworker cum backup got called and has to go in Monday for an emergency  
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Mar 28, 2015 06:19
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Does anyone have any experience using BMC FootPrints Asset Core for Windows patch deployment? I sincerely hope we're the only ones who get to put up with this poo poo:
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Mar 28, 2015 10:00
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Jeoh posted:I announced I'm quitting a month ago. This is from like halfway down the last page, but my soon-to-be-former company is in a similar position. At least with our location. Halfway through December, we had six people. One lead on the lead on-call rotation, one specialist on a particular account on that account's rotation, and four generalist techs on our rotation. The four of us were in an on-call rotation. It started Wednesday and ended Tuesday, whoever just ended their on-call rotation gets Wednesday off. So you'd end up working nine days straight. Not great, but I don't really see how a 24/7 on-call rotation can do much better without swapping people out multiple times a week. We had a person on Tues-Sat for a while, but I guess they decided we didn't need that anymore at some point. One of the generalists leaves at the end of December. Possibly because they took our vans away, his personal vehicle was a beat-up old Jeep, and we have sites over 150 miles away. So we're down to five people, and at least I was already working constant overtime. We also stop getting the Wednesday after our on-call ends off. So we work one five day week, then one twelve-day. Which is pretty rough, but I figure it will get back to normal once we get a new hire. Then near the end of January, still no new hire, and another generalist puts in his two weeks. I don't think much of it for the first few days, since I just started school and I'm busy. Then I realize that means there will only be two generalists left, and we'll be alternating weekends. I start looking for a new job right at the beginning of February. This is when I find out that there was no posting out for a new tech. So there was no new hire coming to bring us back to a reasonable on-call rotation. Near the beginning of March, our specialist quits. He had been covering more and more of our normal calls since we were short-handed. There's another specialist an hour away from here, I assume he was picking up the special account calls that our guy couldn't. I'm also not sure, but as far as I know there were only two specialists in our region, and there was an on-call rotation for them when there were two. So these guys might have been working 12 day weeks for much longer than I was. I never really paid attention to their on-call, though, so there could have been more people. This is when they put out a posting for a new technician. Only when we're down by half. After that, we were down to half strength. Thankfully, there are third party companies we contract some tickets out to, otherwise we would all be working 80 hour weeks. I've still done 50 hours for the past three weeks, though. And after next Sunday, I'm gone. There will be two people servicing an area that can take four hours to drive across. I don't what they're going to have to do to get this service area back up to a staffing point where people aren't just going to get burnt out and quit. But that's not my problem, my problem is doing well at this new job so they decide to convert me to FTE and I can negotiate a raise.
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Mar 28, 2015 16:53
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anthonypants posted:Does anyone have any experience using BMC FootPrints Asset Core for Windows patch deployment? I sincerely hope we're the only ones who get to put up with this poo poo:
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Mar 28, 2015 16:55
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I'm starting to think our "security administrator" might not know what he's doing. First of all he's an enterprise admin and he has a non-expiring password. Not just him, but I'm fairly sure the 5 IT managers are too (enterprise admin with non-expiring passwords). He has set up packet fence, except has configured a bunch of exceptions where it doesn't monitor ports at all. Any store register and server is on an unmonitored port, because they were randomly getting blocked long after they were registered and he couldn't figure out how to make that stop. Except guess what? Things still get randomly blocked, even on "unmonitored" ports. So this thing that is supposed to secure the network has been manually broken because he can't figure out how to get it working. Of course, we're still going forward with using it. He also gets purchase orders regularly approved for crazy poo poo we don't need. It's like he's Wormtongue or some poo poo with how he convinces our CIO to approve things. He got approval for a rainbow table and for metasploit pro. I just saw a PO for a new LogRythm. All of that is fine, whatever, I don't care, but this is also the guy that starts a project, is super into it for like a month and then moves on to something else. So they spend all this money, he sets it up half way, he moves on and at best it sits doing nothing. The worst ones inconvenience us a bunch (not him, but everyone else), like packet fence Ugh
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Mar 30, 2015 10:51
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So we have this self-serve nutromat kind of place for snacks in the hallway. Have had it for quite a while. We've been hiring lots of contractors to take the place of people we've been laying off (no really) so we have a lot of new faces. Apparently somewhere between 65%-80% of these contractors are stealing from the nutromat without paying. Multiple choice question: How do you think management would handle an issue like this? 1) Speak to the individuals caught on camera stealing. Perhaps involve law enforcement for the really egregious violators 2) Fire the violators immediately 3) close the nutromat, breaking a contract with the vendor that runs it and having to pay some kind of early term fee
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Mar 30, 2015 12:41
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all of the above
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Mar 30, 2015 12:51
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nitrogen posted:So we have this self-serve nutromat kind of place for snacks in the hallway. Have had it for quite a while. I would have assumed: 4) Despite knowing who the offenders are, send a blanket email to everyone saying how disappointed you are that everyone is a dirty thief and therefore you will have to do 3), thereby pissing off the people who didn't do any stealing in two different ways.
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Mar 30, 2015 12:52
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Not exactly stealing, but we once had a super ballin' coffee machine with a touch screen recipe selector and everything. Problem is a few people used their giant Starbucks mega mugs and blitzed through ridiculous amounts of supplies everyday and disregarded maintaining the poor thing; Henceforth awesome coffee machine is taken away from everyone.
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Mar 30, 2015 20:34
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No matter what company you end up in, and how much those people earn, there's always someone who fucks up the kitchen and bathrooms.
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Mar 30, 2015 20:44
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We got tired of the swill being peddled in the break room so the department I'm in just went in on a coffee machine for us. We take turns cleaning it out and it's been fine for about a year. Also: Single serving french press.
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Mar 30, 2015 21:02
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Thanks Ants posted:No matter what company you end up in, and how much those people earn, there's always someone who fucks up the kitchen and bathrooms. new thread title spotted
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Mar 30, 2015 21:17
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Spazz posted:Also: Single serving french press. I am debating on getting one of these to make coffee for myself in the afternoon. Seems wasteful firing off a full pot.
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Mar 30, 2015 22:04
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Moey posted:I am debating on getting one of these to make coffee for myself in the afternoon. Seems wasteful firing off a full pot. I tried it once. I could never get the timing or ratio down. Somehow I'd end up with very weak, watery coffee and other times it'd be extremely bitter and I'd be jittery all morning. The coffee was so bad here I just switched to tea. Now I rarely drink either.
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Mar 30, 2015 22:17
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Grind your own coffee and bring it in if you're OK with it not being 100% fresh, and grind it to the coarseness that goes well with your press. Measure your scoops, don't just guestimate/dump coffee into it. I bought the Bodum 12oz and it works great.
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Mar 30, 2015 22:20
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I bought a french press, a burr grinder, and a kitchen scale *specifically* for work. The drip "coffee" that we have comes from the office supply store, and asking people to drink it can be considered a god damned war crime.
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Mar 30, 2015 22:43
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Antioch posted:I bought a french press, a burr grinder, and a kitchen scale *specifically* for work. The drip "coffee" that we have comes from the office supply store, and asking people to drink it can be considered a god damned war crime. I got one of these for at home. Love it. http://www.amazon.ca/Aerobie-83R01-AeroPress-Coffee-Espresso/dp/B0047BIWSK
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Mar 30, 2015 22:47
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Holy gently caress, are you telling me dell has sold poweredges without idrac network ports? What the gently caress? I had no idea that this was an optional piece of equipment on dell servers.
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Mar 30, 2015 22:50
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