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I don't know the end result of that kind of thing. We literally figured this out like an hour ago. I'm fuming right now. I have other things to do and I just can't even focus. ConfusedUs fucked around with this message at 22:58 on Sep 23, 2015 |
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Sep 23, 2015 22:52
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When the solution is thousands in man-hours spent on a stack of lies, I would hope the idiot who started the mess would be released. Out of a cannon. Into a volcano.
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Sep 23, 2015 22:55
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A voicemail came in on my cell phone: "Hey Agrikk. Can you call me back ASAP. I want to chat about a few things." At 7:30 at night. From a phone number I don't recognize in an area code I don't recognize. From a voice I don't recognize that didn't identify himself. Nope. Voicemail deleted. Sometimes people make it so easy to not give a gently caress.
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Sep 23, 2015 22:56
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ConfusedUs posted:
 Fuuuck that.
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Sep 23, 2015 23:11
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Thanks Ants posted:Why was that person not escorted out? They probably got a promotion, they sound like management material.
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Sep 23, 2015 23:20
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theperminator posted:They probably got a promotion, they sound like management material. Yeah, it's a good thing they got to the bottom of the shenanigans the engineering department was up to.
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Sep 23, 2015 23:28
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SubjectVerbObject posted:Management's helpful suggestion? "Use the Force!"
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Sep 23, 2015 23:39
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Skandranon posted:Yeah, it's a good thing they got to the bottom of the shenanigans the engineering department was up to. The help desk is going to start making jokes about how it took all that time for those pesky "engineers" to reset a password!!
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Sep 23, 2015 23:44
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dox posted:The help desk is going to start making jokes about how it took all that time for those pesky "engineers" to reset a password!! Stab the first one that does this to set an example for the rest.
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Sep 23, 2015 23:51
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you ate my cat posted:Stab the first one that does this to set an example for the rest. I'm sharpening the knives already.
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Sep 24, 2015 00:09
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ConfusedUs posted:Jesus loving christ. I bet we spent at least $10,000 on man hours during this "crisis" trying to resolve it. Most expensive password reset ever. Dr. House posted:Everybody Lies. After chasing quite a few wild geese that were supposedly verified by someone else I've basically made it a rule that if the solution isn't obvious and the problem is able to be observed in real time that's my first step. Tail the appropriate logs and/or get Wireshark sniffing in a reasonable place and have the problem replicated by the user. It's certainly not foolproof, you can still end up focusing on the wrong thing when you're watching things go wrong (less than a month ago I tunnel visioned on a minor POST data difference when working a login issue and missed that the URL was for the user panel rather than the admin panel they wanted), but at least you can confirm that something is actually going wrong and have the data to confirm the basic claims.
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Sep 24, 2015 03:30
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evol262 posted:All that terminal ricing and completely pointless colorization but this is the same distro and Xdefaults i've been using since like 2006  also if you use zsh/ohmyzsh you can literally just code:RISCy Business fucked around with this message at 04:14 on Sep 24, 2015 |
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Sep 24, 2015 04:11
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I was watching a completely unrelated video on YouTube when I found a genuine red green method to fixing your UPS problems. When management doesn't want to replace your batteries, this is how you deal with it: https://www.youtube.com/watch?v=k4wnhudUGd4
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Sep 24, 2015 04:37
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deep impact on vhs posted:things that piss me off: forgetting to use sudo Pull request approved: Change 'Abort' message to the more appropriate 'Pulled out' 
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Sep 24, 2015 08:16
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wolrah posted:It's certainly not foolproof, you can still end up focusing on the wrong thing when you're watching things go wrong (less than a month ago I tunnel visioned on a minor POST data difference when working a login issue and missed that the URL was for the user panel rather than the admin panel they wanted), but at least you can confirm that something is actually going wrong and have the data to confirm the basic claims. Eventually I found my typo in a REPLACE(). 
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Sep 24, 2015 08:45
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It was only for thirty seconds, but I managed to give my NOC a heart attack when i attempted to connect to a live-but-not-the SQL server. “The host is pingable but nmap says the port is closed!” 
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Sep 24, 2015 09:22
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deep impact on vhs posted:but this is the same distro and Xdefaults i've been using since like 2006 deep impact on vhs posted:also if you use zsh/ohmyzsh you can literally just deep impact on vhs posted:
But zsh isn't on servers by default anyway. I'm reasonably sure that pip will install it in the path. I mean, I think it's clever and all. I just don't carry around a bunch of crap that isn't on base installs as part of my regular workflow.
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Sep 24, 2015 15:02
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Yeah but what about your nerd cachet?
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Sep 24, 2015 16:30
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evol262 posted:Doesn't make it less riced. if terminal ricing is using a prompt and colorscheme that i like and works well for me then call me a goddamn ricer i guess also, we include zsh as part of our default kickstart images for people who work on the cli and prefer it, it's small and useful enough to justify
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Sep 24, 2015 16:45
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deep impact on vhs posted:if terminal ricing is using a prompt and colorscheme that i like and works well for me then call me a goddamn ricer i guess Color schemes and prompts are one thing (except for ohmyzsh, which should have the repo updated to automatically remove it from every install, because your shell isn't emacs, and you just don't need a framework of includes for daily usage), but I have to wonder every time I see people running around with a prompt that shows git status, exit code for the last command, the current date, number of files in the current directory, some poo poo on the right, and a screen powerline. How much of that information do you need all the time? How much of it can you get with one small command when you actually need it? deep impact on vhs posted:also, we include zsh as part of our default kickstart images for people who work on the cli and prefer it, it's small and useful enough to justify But do you include ohmyzsh? Or other random ~/.[z]profile stuff? I may have spent too long as an admin in a restricted industry where getting approval for zsh would have taken months for a marginal improvement over bash-completion. But even at my current job, I end up logging into a whole ton of servers that I don't control and don't have zsh (or I use infrequently), and I can't be hosed pulling my .vimrc or .emacs or anything, because I may not log into it for months, and the defaults are good enough. Then I just got used to the defaults, and I get a consistent experience everywhere I go, and I don't miss the other poo poo I thought I "needed" at all.
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Sep 24, 2015 17:18
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Are there any cheap alternatives to mimecast? User was using Yahoo! account for her emails and got the account taken over by someone who sent her entire contact list the "I've urgently left the country and need dollars for my sick family" email. Anyone who was on her contact list is now receiving emails about "Hot Vietnamese women near you!" or "Cure your herpes!" including people we work with from other businesses, etc. Embarrassing to say the least, but now i'm supposed to find a solution with no budget.
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Sep 24, 2015 17:32
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evol262 posted:My big complaint with "everything is colored!" is that it desensitizes people to poo poo that's supposed to be colored (like error messages from a lot of utilities). I don't know if that's aura or not, but there's very little white text in that screenshot. why do you insist on assuming i pull down my custom poo poo on servers? i use a very simple zshrc with some basic aliases on boxes i log into regularly: code:
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Sep 24, 2015 18:05
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deep impact on vhs posted:why do you insist on assuming i pull down my custom poo poo on servers? i use a very simple zshrc with some basic aliases on boxes i log into regularly: It's not about you specifically, it's just a general comment/rant about ohmyzsh/whatever. deep impact on vhs posted:poo poo like that. my personal servers are, surprise surprise, more personalized, as is my laptop. i don't pull my vimrc, zshrc, or anything else onto boxes i don't own, but the stuff i use on my laptop helps with productivity when i'm working on my own boxes or doing something not work-related. It's not a knock on you. Just because I don't like it (gently caress, ohmyzsh, powerlines, whatever) doesn't mean it's personal.
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Sep 24, 2015 18:14
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Sorry dude but you're taking it super personally. Different people can use computers in different ways and that's OK!
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Sep 24, 2015 18:20
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If your text isn't all scintillating rainbows at all times then I don't even know what to tell you.
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Sep 24, 2015 19:10
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Dr. Arbitrary posted:If your text isn't all scintillating rainbows at all times then I don't even know what to tell you. <blink><glow><marquee> or bust.
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Sep 24, 2015 19:16
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Dr. Arbitrary posted:If your text isn't all scintillating rainbows at all times then I don't even know what to tell you. You can make good use of color in windows too! make your title bars all pretty, red for production blue for lab. Or whatever else you want really. It stops people from shutting down the primary DC at 2PM when they intended to shut down the server for monitoring software for a RAM upgrade.
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Sep 24, 2015 19:16
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Happiness Commando posted:You can export the config in plain text, but it does suck that you get to wait on hold for an hour and then all they tell you is that it should be working and you need to reflash or wipe it. Hey guess what the resolution was. Delete the settings and put them in again, exactly the same as before except this time it worked.
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Sep 24, 2015 19:18
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Thanks Ants posted:Hey guess what the resolution was. Delete the settings and put them in again, exactly the same as before except this time it worked. I can confirm that SonicWall has poo poo firewalls.
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Sep 24, 2015 19:19
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Simpleboo posted:Are there any cheap alternatives to mimecast? User was using Yahoo! account for her emails and got the account taken over by someone who sent her entire contact list the "I've urgently left the country and need dollars for my sick family" email. Anyone who was on her contact list is now receiving emails about "Hot Vietnamese women near you!" or "Cure your herpes!" including people we work with from other businesses, etc. Embarrassing to say the least, but now i'm supposed to find a solution with no budget. If a list of email addresses have already been harvested then I'm not sure what deploying Mimecast now is going to do. If you just want to protect your own users then Exchange Online Protection is good and cheap. ChubbyThePhat posted:I can confirm that SonicWall has poo poo firewalls. Every time I run into an issue that ends up bouncing around their support until it hits one of the supposed top people, the answer is always "yeah I mean technically it's got that feature but I wouldn't use it".
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Sep 24, 2015 19:22
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Thanks Ants posted:Every time I run into an issue that ends up bouncing around their support until it hits one of the supposed top people, the answer is always "yeah I mean technically it's got that feature but I wouldn't use it". This is my exact experience with them. Between that and the fact that even Dell doesn't know how to use the goddamn thing, I'll never touch one again.
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Sep 24, 2015 19:24
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I swear to god that people are wanting the beefiest desktops possible around here to process data in excel. My team just got a request in for a desktop with 32gigs of ram etc just for excel. This is what happens when people are tasked to process data and have even less knowledge of these tools than I do.
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Sep 24, 2015 19:57
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ChubbyThePhat posted:This is my exact experience with them. Between that and the fact that even Dell doesn't know how to use the goddamn thing, I'll never touch one again. On the one hand it's good to know that it wasn't me being an idiot, but yeah. If you have stuff on a feature list then spend some goddam time making it work.
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Sep 24, 2015 19:59
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Sickening posted:I swear to god that people are wanting the beefiest desktops possible around here to process data in excel. My team just got a request in for a desktop with 32gigs of ram etc just for excel. This is what happens when people are tasked to process data and have even less knowledge of these tools than I do. Sheesh, we are fighting to get 16gb for our developer laptops here.
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Sep 24, 2015 20:13
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Sickening posted:I swear to god that people are wanting the beefiest desktops possible around here to process data in excel. My team just got a request in for a desktop with 32gigs of ram etc just for excel. This is what happens when people are tasked to process data and have even less knowledge of these tools than I do. It's perfectly reasonable to need the same amount of horsepower for Excel as a fairly involved VMWare Workstation setup with nested ESX hosts. I mean why wouldn't a spreadsheet require the same specs as a host running 8 concurrent Windows Server 2012 R2 instances? You're being ridiculous here.
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Sep 24, 2015 20:25
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Khisanth Magus posted:Sheesh, we are fighting to get 16gb for our developer laptops here. I'm sorry, still processing this statement on my 4gb. T_T
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Sep 24, 2015 20:31
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I've seen people putting stupidly large datasets into Excel and then wondering why performance was terrible. But it's not really something that can be fixed by throwing more CPU/RAM at the problem, you just need to use a different application.
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Sep 24, 2015 20:31
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Thanks Ants posted:I've seen people putting stupidly large datasets into Excel and then wondering why performance was terrible. But it's not really something that can be fixed by throwing more CPU/RAM at the problem, you just need to use a different application. "Excel as a platform"
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Sep 24, 2015 20:32
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What do you mean use a database, I have all my data, it's in excel
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Sep 24, 2015 20:38
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Meanwhile, almost everyone gets 16GB in my department. 
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Sep 24, 2015 20:44
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