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Evil Crouton
Oct 4, 2004

The Amish scare me

withoutclass posted:

That is how it should work. Many people are using it as a way to get the discounted Nexus.

Thanks. I'm hoping Fi works for me but I'm worried about some of the really rural places I travel to and want to be sure I can switch back to a major carrier if I have problems.

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Bald Stalin
Jul 11, 2004

Our posts

Evil Crouton posted:

Thanks. I'm hoping Fi works for me but I'm worried about some of the really rural places I travel to and want to be sure I can switch back to a major carrier if I have problems.

You will be able to switch to ATT easily enough. That's the major carrier with coverage in areas that t-mobile isn't covering now I assume.

Suntan Boy
May 27, 2005
Stained, dirty, smells like weed, possibly a relic from the sixties.



the auschwitz diet posted:

Does anyone else experience apps crashing when the cellular network switches? Games like Clash of Clans/Royale and many others that normally would give a connection warning and stay open are simply crashing even if cell data is turned off and I'm on stable wifi. Is this a known issue? I found one thread on google forums but it had no acknowledgment of the issue.

I wound up calling customer service yesterday about this. After doing some research and hitting up a specialist, the tech said that it wasn't something they were aware of, but she was going to elevate it so they could try to reproduce it on their end.
She also said that Signal Spy and the like could be the culprit, and suggested removing that to see if that helps. There was a fair amount of confusion because, according to the specialist, there shouldn't be a way for the user to tell that a cell network switch is happening. That didn't really follow, since the cell network bar does exactly that, but I'm shooting them some screenshots to make sure everyone's on the same page.

Cost and pricing scheme are the major selling points for me, but the amount of agency their CS has to resolve an issue has been a huge bonus.

Sub Rosa
Jun 9, 2010




topenga posted:

Ah gently caress. What kinds of problems? I'm headed there in a few days.

It kept switching to T-Mobile (actually GCI I think) and giving no data connection. When I forced Sprint it would give data sometimes, but sometimes not and often very slow compared to the strength and connection type. And then of course it would just switch right back to T-Mobile since the Sprint connection was crappy and I'd have nothing. I had to constantly fight it to get online and get anything to load.

I do all my texting through hangouts as well so I missed txts.

Jacobin
Feb 1, 2013

by exmarx
Fwiw I am a happy recently new Nexus 6p owner on Fi who is on track to save at least $15 in my first month vs. At&t .

In Atlanta I have only a few times run into service issues I believe are focused around particular buildings I imagine experiencing similar problems with a single provider

photomikey
Dec 30, 2012
Just started my port from Sprint to Google Fi. I was a SERO customer for 10 years, and my service with Fi over the past few weeks has been great. Happy to be rid of Sprint.

Silly Burrito
Nov 27, 2007

SET A COURSE FOR
THE FLAVOR QUADRANT

photomikey posted:

Just started my port from Sprint to Google Fi. I was a SERO customer for 10 years, and my service with Fi over the past few weeks has been great. Happy to be rid of Sprint.

Well, you're using their service...

photomikey
Dec 30, 2012
Actually, I'm using T-Mo 80% of the time and it's better. Also, my two interactions with customer service were far-and-away better.

As a data point for those interested, the port was done in 15 minutes.

Uthor
Jul 9, 2006

Gummy Bear Heaven ... It's where I go when the world is too mean.
How does one see which service they are on at any given moment?

Takoluka
Jun 26, 2009

Don't look at me!



Uthor posted:

How does one see which service they are on at any given moment?

There's a very helpful third-party app called Signal Spy on the Play store.

Evil Crouton
Oct 4, 2004

The Amish scare me

photomikey posted:

Actually, I'm using T-Mo 80% of the time and it's better. Also, my two interactions with customer service were far-and-away better.

As a data point for those interested, the port was done in 15 minutes.

I ported from Sprint to Fi yesterday. I panicked a bit when I went to activate and it warned me that it could take up to 2 business days to transfer the number but less than 10 minutes later I was notified the transfer was complete. Now I'm almost exclusively on T-Mobile according to Signal Spy. I'm not sure how or why I put up with Sprint for 13 years.

I did notice that it doesn't connect to my Airrave though. I still have 2 lines and the Airrave through Sprint and my Nexus 5X wants nothing to do with it.

photomikey
Dec 30, 2012
I can't send text messages through hangouts. Or, I haven't figured it out yet. It's just type the phone number in the box, right? I get an option to call them, but not send a text. Also, I can't receive texts sent to my device via the web, unless I just haven't figured it out yet.

FunOne
Aug 20, 2000
I am a slimey vat of concentrated stupidity

Fun Shoe

photomikey posted:

I can't send text messages through hangouts. Or, I haven't figured it out yet. It's just type the phone number in the box, right? I get an option to call them, but not send a text. Also, I can't receive texts sent to my device via the web, unless I just haven't figured it out yet.

You have to enable the option to route Fi SMS through Hangouts in the Hangouts option.

Personally, I found the convenience of being able to text on my computer not worth having to use hangouts over Messenger. Your SMS/MMS will route over WiFi either way if available, the only thing Hangouts gives you is the synchronization with desktop / other devices.

withoutclass
Nov 6, 2007

Resist the siren call of rhinocerosness

College Slice
It's pretty awesome for 2 factor auth codes. Also I haven't figured out why people dislike hangouts so much.

Uthor
Jul 9, 2006

Gummy Bear Heaven ... It's where I go when the world is too mean.

withoutclass posted:

It's pretty awesome for 2 factor auth codes. Also I haven't figured out why people dislike hangouts so much.

Yes, automatically sending 2 factor auth codes to the device you are trying to log in from is a great idea!

I haven't used it in a long time. I stopped using it because it wouldn't cache images properly from MMS and the app would jump up and down as I scrolled through a thread while the images loaded in the background.

amenenema
Feb 10, 2003

Hangouts is 100% flawless all the time on my 5X. SMS, MMS, VM, video, etc. Being able to text/picture message/make/receive calls from a computer is the bee's knees too.

Smythe
Oct 12, 2003

amenenema posted:

Hangouts is 100% flawless all the time on my 5X. SMS, MMS, VM, video, etc. Being able to text/picture message/make/receive calls from a computer is the bee's knees too.

Epic loving This!!!!!!!!!!!!!!!!!!!!!!!!!

Smythe
Oct 12, 2003
Le me, leaning back and blasting out sick SMS messages with my phatty boom batty BOSS Mechy-KB (10keyless FILCO Majestouch with Cherry Blue Switches) Nice authors voice, autocorrect user. Hahahahaha. Psyche. Bet you wish you were chatting like on AIM at the Big Rig rather than like a third-world little n00b on that little glass rectangle. Owned again! *holds up big bullhorn* PC MASTER RACE!!!!!!!!!!!!!!!!!!!!!! HANGOUTS FTW!!!!!!!!!!!!!!!!

LionArcher
Mar 29, 2010


Smythe posted:

Le me, leaning back and blasting out sick SMS messages with my phatty boom batty BOSS Mechy-KB (10keyless FILCO Majestouch with Cherry Blue Switches) Nice authors voice, autocorrect user. Hahahahaha. Psyche. Bet you wish you were chatting like on AIM at the Big Rig rather than like a third-world little n00b on that little glass rectangle. Owned again! *holds up big bullhorn* PC MASTER RACE!!!!!!!!!!!!!!!!!!!!!! HANGOUTS FTW!!!!!!!!!!!!!!!!

Honestly, this is the reason I haven't switched to Android and Fi. I don't care about IOS overall, but it's integration with iMessage on my computer is flawless, and I use that all the time at my desk. Plus everyone I know uses iPhones. I don't care, but I get the impression Hangouts isn't flawless. Also, Google introducing those new messenger doesn't give me a lot of faith...

Takoluka
Jun 26, 2009

Don't look at me!



I actively use PC Hangouts on a daily basis for both text and phone calls with Fi, and it works fantastically.

Smythe
Oct 12, 2003

Takoluka posted:

I actively use PC Hangouts on a daily basis for both text and phone calls with Fi, and it works fantastically.

Me too.

Smythe
Oct 12, 2003

LionArcher posted:

Honestly, this is the reason I haven't switched to Android and Fi. I don't care about IOS overall, but it's integration with iMessage on my computer is flawless, and I use that all the time at my desk. Plus everyone I know uses iPhones. I don't care, but I get the impression Hangouts isn't flawless. Also, Google introducing those new messenger doesn't give me a lot of faith...

it's Flawless, and Android on a Nexus Device is a million times better than iOS. iOS Sucks Balls and is SUPER FAIL. Small tip, from me to you.

LionArcher
Mar 29, 2010


Smythe posted:

it's Flawless, and Android on a Nexus Device is a million times better than iOS. iOS Sucks Balls and is SUPER FAIL. Small tip, from me to you.

Okay well in that case I will be down to switch as soon as the... 7p? Come out. (Fingers crossed for water proofing, and SD card).

Smythe
Oct 12, 2003

LionArcher posted:

Okay well in that case I will be down to switch as soon as the... 7p? Come out. (Fingers crossed for water proofing, and SD card).

Its got an IR Blaster too.

photomikey
Dec 30, 2012
So I've been full-time Google Fi for two days. I don't send a lot of text messages, but sending them from the computer is crucial.

99% of my life is done through my @mybusiness.com e-mail address which runs google apps - my e-mail, calendar, Play music, etc. The only significant thing that's done through my old @gmail.com legacy account is Project Fi which is not usable without an @gmail.com address.

I have sent and received a few text messages from my phone (using Hangouts). Logging into the computer (under either account) doesn't reveal a way to see existing, reply, or send new text messages.

Can somebody walk me through what I'm missing?

Eyes Only
May 20, 2008

Do not attempt to adjust your set.

photomikey posted:

Can somebody walk me through what I'm missing?

It's been a while so I may be a bit off but:

1. On your phone open up hangouts and go to settings->account settings->scroll down to project Fi calls and SMS, enable the toggle for "Messages"

2. I'm not sure if existing texts will show up, but from now on any new SMS messages you send or receive will appear like any other hangouts convo in the gchat list at the bottom left corner of the desktop gmail site.

3. There should now be three buttons at the very bottom left corner of gmail: contacts, convos, and phone menu. To start a new SMS convo directly from gmail click the phone icon and type a number or search for someone, hover mouse over the result and click SMS (or phone if you want to place a call via Gmail, which is the best thing ever)

Hangouts integration is super awesome. I think the only downside is that it might be using data for SMS/MMS if you enable it, but I haven't actually tested if it does.

e: I should note that the setting in step 1 is basically saying "dear Google, please reroute all my SMS through your gmail infrastructure instead of delivering them as cellular SMS" as opposed to "dear phone, please use the hangouts app as the default SMS client." The distinction isn't clearly noted in the different settings on Android.

Eyes Only fucked around with this message at 06:22 on May 28, 2016

photomikey
Dec 30, 2012
The #1 you've got is not exactly how it appears in my settings, but I do think the setting you're describing is on - I am sending and receiving all the text messages via Hangouts on my phone.

What you describe in gmail (which is what I'm looking for) isn't there. I can click to call people through that screen, but no text messages.

Sub Rosa
Jun 9, 2010




Hangouts Setting -> Account Settings -> Gmail account you use with Fi -> Enable Messages under Project Fi calls and SMS

https://support.google.com/fi/answer/6188337

photomikey
Dec 30, 2012
Boom! Fixed it. Thanks.

Keyser_Soze
May 5, 2009

Pillbug
I've used fi on my 6p for 2 weeks now and my only major gripe is the call quality is awful and nowhere near my MotoXP15 on TMob.....even when I force the 6p to the same Tmob tower by my house I always was on before, it sounds like poo poo. It's bad enough where I'm having to call people back via my landline, which I never had to do before. The data speed tests I did on the previous page of the thread in various spots were very much acceptable though, so this is disappointing.

It also never uses wifi calling unless I kick it into airplane mode, I'd at least thought it would at my house but apparently fi always choosest the shittiest cell signal over the strongest wifi (even your own). When I was traveling from Sacramento to SF over the last two weeks I can just watch it keep switching networks between Sprint and TMobile and dropping all the connections.

I'm really hoping the call quality issues are the service and not the phone because I really like the phone and my last day to return it is tomorrow. I would just switch to the Tmobile Prepaid $50 5gig plan.

My current Tmobile service is still going on another number so I might put the sim into the 6p just to make sure the phone isn't also the problem. ...yeah Tmobile sounds better on the 6p than Fi.

Keyser_Soze fucked around with this message at 02:19 on May 31, 2016

Sub Rosa
Jun 9, 2010




No audio quality complaints here.

Keyser_Soze
May 5, 2009

Pillbug
Yeah, there was definite voice quality issues even using wifi and when not on wifi you could watch Fi kick down into HSPA or 3G/2G to make voice calls, which were not as clear as Tmobile's LTE voice calling.

This guys review was pretty much spot on for me.

http://venturebeat.com/2015/12/28/google-project-fi-review/

If all you used the Fi phone for was data or for calls via Hangouts/wifi it would be greeat. Using it as a regular cell phone isn't quite there yet.

At least leaving was just as easy as joining (just a few clicks) and ported my number back to Google Voice in a day. I'll give it a year and try again.

Uthor
Jul 9, 2006

Gummy Bear Heaven ... It's where I go when the world is too mean.
Yeah, I'm not certain if I'm having voice quality issues on Fi, or if it's because I've been using it in places with marginal signal (and where I would have no service before when using TMobile).

Like, now I have good service at home for the most part, but that's because I now I have WiFi calling when before I had a weak TMobile signal. But when I'm at work, I still get a bit of "wait, what did you say?". Or when I was trying to make a call in the middle of nowhere WI last weekend to someone else in the middle of nowhere WI. Who's responsible for poor quality in that situation?

I've only had it a couple of weeks. I should test it out more scientifically. I'll probably give it two months before deciding if I want to go back to the TMobile Nerd Plan. Fi ends up being a bit more expensive for my usage and the better service in marginal areas is how I justify the additional cost.

withoutclass
Nov 6, 2007

Resist the siren call of rhinocerosness

College Slice
I only ever have voice issues on wifi typically, so it's a bit surprising to hear. Maybe an infrastructure issue where you're located?

Smythe
Oct 12, 2003
ive never had voice issues on Fi

Uthor
Jul 9, 2006

Gummy Bear Heaven ... It's where I go when the world is too mean.
Like I said, I've been using it in places I don't frequently go (and normally wouldn't have had a signal, anyway). I need to test it out in a controlled situation.

Driving on I-39 between Rockford and Bloomington. Not a trip I often take, and when I have (and wasn't driving), I'd have issues getting even 3G, not to mention LTE, on TMobile. Signal seemed to be better on Fi, but I was driving this time and didn't exactly monitor my phone, but I had issues when calling, but I can't honestly say I tried calling in the same spot when I had TMobile.

I'm mainly in Peoria, IL. I've had dead spots with both TMobile and Sprint in the past. I'm hoping Fi would fill in the blanks when combining the two.

withoutclass
Nov 6, 2007

Resist the siren call of rhinocerosness

College Slice
Would be nice if it worked out for you but I can imagine Fi be vastly shittier in the boonies than major metro areas. Mostly because every service is lovely in the boonies other than Verizon basically.

Uthor
Jul 9, 2006

Gummy Bear Heaven ... It's where I go when the world is too mean.

withoutclass posted:

Would be nice if it worked out for you but I can imagine Fi be vastly shittier in the boonies than major metro areas. Mostly because every service is lovely in the boonies other than Verizon basically.

Sprint/Virgin Mobile has been okay in the boonies in my area. Not great, but compared to TMobile. I've taken a few trips with a friend on Virgin Mobile recently and he has service when I do not.

I've heard good things about US Cellular around here, too.

I mean, none of the services are bad along the major highways anymore (except TMobile just not working in most of Iowa) and I don't need my phone for anything critical, so I care more concerned about the cost than the service most of the time.

Keyser_Soze
May 5, 2009

Pillbug
I had my T Mobile MotoXP and Fi 6p side by side in and around San Jose/SF/Oakland/Sacramento and up to Tahoe and it was actually more the urban areas that sucked more on Fi believe it or not. Despite the many choices it was always choosing Sprint 2g or similar poo poo whenever I needed to actually use it as a "cellular phone" and not an "internet device."

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Darkpriest667
Feb 2, 2015

I'm sorry I impugned
your cocksmanship.

photomikey posted:

So I've been full-time Google Fi for two days. I don't send a lot of text messages, but sending them from the computer is crucial.

99% of my life is done through my @mybusiness.com e-mail address which runs google apps - my e-mail, calendar, Play music, etc. The only significant thing that's done through my old @gmail.com legacy account is Project Fi which is not usable without an @gmail.com address.

I have sent and received a few text messages from my phone (using Hangouts). Logging into the computer (under either account) doesn't reveal a way to see existing, reply, or send new text messages.

Can somebody walk me through what I'm missing?

Hmm I wish I could remember how but I have had hangouts integrated into my pc for a long time. I admit it is crucial for me too. Call Support, they should be able to walk you through it.

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