More shit that pisses you off: What does that say about the quality of your emails?

The Something Awful Forums > Discussion > Serious Hardware/Software Crap > More shit that pisses you off: What does that say about the quality of your emails?

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The Fool: Oct 16, 2003

D34THROW posted:

Today, my OfficeJet Pro 8600. It's taken a particular love of making me scan and rescan poo poo to send to customers, always eating one particular corner faster than another in the ADF and jacking up the scan.

Stop. It.

The officejet line should not actually ever be used in an office.

# ? Oct 14, 2016 17:21

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# ? Jun 12, 2024 22:10

pixaal: Jan 8, 2004; All ice cream is now for all beings, no matter how many legs.

D34THROW posted:

Today, my OfficeJet Pro 8600. It's taken a particular love of making me scan and rescan poo poo to send to customers, always eating one particular corner faster than another in the ADF and jacking up the scan.

Stop. It.

Have you tried taking a picture printing it and scanning it?

# ? Oct 14, 2016 17:22

mewse: May 2, 2006

D34THROW posted:

Today, my OfficeJet Pro 8600. It's taken a particular love of making me scan and rescan poo poo to send to customers, always eating one particular corner faster than another in the ADF and jacking up the scan.

Stop. It.

Those inkjet all-in-ones are total garbage

# ? Oct 14, 2016 17:32

D34THROW: Jan 29, 2012; RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL

EDIT: Wrong thread!

D34THROW fucked around with this message at 19:22 on Oct 14, 2016

# ? Oct 14, 2016 18:40

Inspector_666: Oct 7, 2003; _{benny with the good hair}

Motherfucking VOIP providers. I shouldn't have to call and effectively threaten the NOC techs multiple times a day just to get an update on a sev 1 loving ticket we've had open for ALMOST A MONTH NOW.

# ? Oct 14, 2016 19:04

unclenutzzy: Jun 6, 2007

D34THROW posted:

Great one from today.

Manager pulls me into her office and shuts the door and tells me that my tech is in deep poo poo. He called out last Thursday (well, texted out, which is explicitly a no-no in the policy manual), claiming too much going on with Matthew coming and whatnot.

Monday morning, manager talks to him about it and he makes lovely comments under his breath. Then in comes a long-time maintenance customer, who says he was out on Thursday to close her shutters and it was a "bitch of a time" for them getting them shut and can they really get that bad in just 2 1/2 months? Well, yes, the tracks can get all sorts of crap in them in that time frame.

Wait a minute...Thursday...the same Thursday he had too much going on with his pregnant girlfriend and son to come in, do 2 estimates, and help take down the awning from the front of our building (a 4-man job)?

Then she calls back and asks for us to please get her keys from him. Which my manager does...and he asks why the gently caress we need her keys or some stupid poo poo like that. And when he gives them to her, he makes MORE under-breath lovely comments.

This is gonna be fuckin' good. And leave me techless.

Computers?

# ? Oct 14, 2016 19:14

Proud Christian Mom: Dec 20, 2006; READING COMPREHENSION IS HARD

if you replace 'shutters' with 'cd-rom drive' it begins to make some sense?

# ? Oct 14, 2016 19:19

Bigass Moth: Mar 6, 2004; I joined the #RXT REVOLUTION.

he knows...

Inspector_666 posted:

Motherfucking VOIP providers. I shouldn't have to call and effectively threaten the NOC techs multiple times a day just to get an update on a sev 1 loving ticket we've had open for ALMOST A MONTH NOW.

I had a ticket opened with At&t last month about a problem verified to be on their end. They closed the ticket that day with a bullshit reason but I just found out yesterday. So I've been waiting for a call that would never come and didn't know it.

# ? Oct 14, 2016 19:52

Samizdata: May 14, 2007

Zamboni Apocalypse posted:

I was watching Isis videos before it was cool.

https://en.wikipedia.org/wiki/The_Secrets_of_Isis

I watched Shazam/Isis too.

# ? Oct 14, 2016 20:01

The Fool: Oct 16, 2003

Had a ticket in to meraki support, it was just closed with "functioning as intended"

:argh:

# ? Oct 14, 2016 21:57

Thanks Ants: May 21, 2004; #essereFerrari

Inspector_666 posted:

Motherfucking VOIP providers. I shouldn't have to call and effectively threaten the NOC techs multiple times a day just to get an update on a sev 1 loving ticket we've had open for ALMOST A MONTH NOW.

Some VoIP providers are obviously old-school telecoms dudes who decided to move into this new-fangled Internet voice thing. Those providers should be avoided.

The Fool posted:

Had a ticket in to meraki support, it was just closed with "functioning as intended"

Hey man chill they totally disrupted enterprise networking so why are you expecting them to support you like the big guys?

# ? Oct 14, 2016 22:00

wolrah: May 8, 2006; what?

Thanks Ants posted:

Some VoIP providers are obviously old-school telecoms dudes who decided to move into this new-fangled Internet voice thing. Those providers should be avoided.

My boss came from old school telecom and it took a few years to get him to adapt. We hired a few sales guys from telecom companies early on and that did not go well. They had a knack for finding places in the middle of nowhere who had cobbled together networks and a DSL connection running on little more than two cans and a string.

The best people I've ever had on the tech side are people who learned networking through online games. Good VoIP and good gaming need pretty much the same things.

# ? Oct 14, 2016 23:15

milk milk lemonade: Jul 29, 2016

Thanks Ants posted:

Hey man chill they totally disrupted enterprise networking so why are you expecting them to support you like the big guys?

Are they even distinct from Cisco anymore?

# ? Oct 14, 2016 23:41

SyNack Sassimov: May 4, 2006; Let the robot win.
��--Captain James T. Vader

milk milk lemonade posted:

Are they even distinct from Cisco anymore?

Yes, because they figured out how to do what Cisco never could, which is not just rape you every year for the support costs but choke you at the same time by making the device actually brick itself if you don't pay.

I mean we use Meraki gear, but it's poo poo that pisses me off.

# ? Oct 15, 2016 00:36

milk milk lemonade: Jul 29, 2016

I loving hate Meraki except for MDM purposes

# ? Oct 15, 2016 00:39

Thanks Ants: May 21, 2004; #essereFerrari

Their model is to be pretty loving expensive up-front as well as pretty loving expensive as an ongoing cost. Yet they are also doing quite well.

# ? Oct 15, 2016 00:45

Wibla: Feb 16, 2011

bitterandtwisted posted:

I'm at a remote site for a few days. The old site manager was a hoarder so one of my tasks is to sort out what IT kit is worth keeping. Highlights include:

Dunno if I can bring myself to throw out this old fellow

I might have some hoarder genes, but I have a T1000SE and I'm not throwing it out ever. I'm getting one of those metal/glass display cabinets when I'm moving next, guess where the T1000SE is going.

I guess what I'm saying is: Don't throw it out. Those old things are pretty neat for what they are.

# ? Oct 15, 2016 01:17

Lord Dudeguy: Sep 17, 2006; [Insert good English here]

Bigass Moth posted:

I had a ticket opened with At&t last month about a problem verified to be on their end. They closed the ticket that day with a bullshit reason but I just found out yesterday. So I've been waiting for a call that would never come and didn't know it.

Oh man, I've got one open with AT&T right now. None of my trunks can call any Verizon number. Definitely on AT&T's end. It's been 8 hours. I've called about 5 or 6 times asking for an update. Nothing.

# ? Oct 15, 2016 02:51

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

Pissing me off: doing a production code migration for a client. I'm a systems guy, but since the migration includes updating one package, via rpm, I have to be here. The person actually running all the tasks is a half hour late. Fantastic way to spend a Friday night.

# ? Oct 15, 2016 04:06

mewse: May 2, 2006

Jerk McJerkface posted:

Pissing me off: doing a production code migration for a client. I'm a systems guy, but since the migration includes updating one package, via rpm, I have to be here. The person actually running all the tasks is a half hour late. Fantastic way to spend a Friday night.

Murder

# ? Oct 15, 2016 04:36

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

mewse posted:

Murder

Seriously.

Oh so they started the migration, but didn't turn off their nightly maintenance jobs. Since it's a weekend, it includes a full stop of all the services, log clean up, cache clear, and a restart, so if I hadn't caught that all the processes would have started in the middle of their migration likely corrupting the database they were copying, also I happened to have the lady open a backup log, and found their backups were failing.

This is a server that is 100% production and I have no access to, and they apparently don't monitor if, you know, their production database is being backed up.

# ? Oct 15, 2016 05:20

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

Also, since I"m sitting here, they also made me write a script that validates all the files in a directory on two servers, and check if they are all the same.

It ssh' into to files, lists the contents of both, diffs the list, and then for files that are in both it md5sums them, and if they are in one but not the other it tells you that. It's awful and I hate it.

But I did make the output red and green if it's ok or not.

They just ran it, and I forgot I wrote it like 18 months ago, and I remembered that nightmare week when they kept asking for it and I kept telling them no, and my manager made me do it because he thought it was such a bad idea, it wrapped around to so comical he wanted a client to have it.

# ? Oct 15, 2016 05:23

Samizdata: May 14, 2007

wolrah posted:

My boss came from old school telecom and it took a few years to get him to adapt. We hired a few sales guys from telecom companies early on and that did not go well. They had a knack for finding places in the middle of nowhere who had cobbled together networks and a DSL connection running on little more than two cans and a string.

The best people I've ever had on the tech side are people who learned networking through online games. Good VoIP and good gaming need pretty much the same things.

So, that counts me playing UT 2004 over a turbo parallel cable then?

# ? Oct 15, 2016 08:08

bitterandtwisted: Sep 4, 2006

Wibla posted:

I might have some hoarder genes, but I have a T1000SE and I'm not throwing it out ever. I'm getting one of those metal/glass display cabinets when I'm moving next, guess where the T1000SE is going.

I guess what I'm saying is: Don't throw it out. Those old things are pretty neat for what they are.

I ended up putting it in the 'keep' pile :shobon:

# ? Oct 15, 2016 09:05

Bob Morales: Aug 18, 2006; ~~Just wear the fucking mask, Bob~~

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Jerk McJerkface posted:

Also, since I"m sitting here, they also made me write a script that validates all the files in a directory on two servers, and check if they are all the same.

It ssh' into to files, lists the contents of both, diffs the list, and then for files that are in both it md5sums them, and if they are in one but not the other it tells you that. It's awful and I hate it.

But I did make the output red and green if it's ok or not.

They just ran it, and I forgot I wrote it like 18 months ago, and I remembered that nightmare week when they kept asking for it and I kept telling them no, and my manager made me do it because he thought it was such a bad idea, it wrapped around to so comical he wanted a client to have it.

Rsync?

# ? Oct 15, 2016 13:38

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

The migration is done with rsync, but they specifically wanted a script that validates the files. It's bizarre. I'll copy pasta it later.

# ? Oct 15, 2016 15:12

Mr. Fix It: Oct 26, 2000; 💀ayyy💀

Jerk McJerkface posted:

The migration is done with rsync, but they specifically wanted a script that validates the files. It's bizarre. I'll copy pasta it later.

Run rsync again with -n (dry run), maybe force it to do CRC checks for everything. It would do that. Not that I can't imagine the people you're working with being dumb enough to demand another tool, though.

# ? Oct 15, 2016 17:08

CitizenKain: May 27, 2001; That was Gary Cooper, asshole.; Nap Ghost

Found out today that a server we RDP into for device management at our DR site can only have 2 people signed into at the same time. 364 days of year, not a problem. The one day we need 6 people signed into it at the same time, huge problem.
It was a nice cherry on the poo poo sundae of this day.

# ? Oct 17, 2016 05:16

Collateral Damage: Jun 13, 2009

Unless you set it up as a terminal server (with the appropriate licensing) every Windows server has a limit of two simultaneous rdp sessions.

# ? Oct 17, 2016 07:57

milk milk lemonade: Jul 29, 2016

I'm assuming by device management you probably some sort of non-native Windows applications, but if you don't and you need server management tools then use RSAT!

# ? Oct 17, 2016 11:16

pixaal: Jan 8, 2004; All ice cream is now for all beings, no matter how many legs.

Come in to key service being down on a physical machine, monitoring is disabled for this on weekends because reasons (open maintenance window since its internal). It's not responding to RDP so not like we would have done anything beyond me coming in earlier. I open the server room door to figure out what the hell is going on and am hit with a terrible smell. No it's not fried silicon paint thinner is dripping from the ceiling. lovely.

It's nowhere near the server, server is up and running happily, the NIC decided it wanted to stop sending packets or something. Reboot fixed it after checking services and everything that should be running was.

I'm going to see if we can get the several hundred gallon drum of liquid above the server room moved since that needs to be repaired. This could have been much much worse.

# ? Oct 17, 2016 14:13

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

Mr. Fix It posted:

Run rsync again with -n (dry run), maybe force it to do CRC checks for everything. It would do that. Not that I can't imagine the people you're working with being dumb enough to demand another tool, though.

They basically sent me an email with really specific requirements:

"We want a script that we can run that goes through two directories on two different servers and validates the contents of the directories on each server, it needs to report if something is missing or extra from each side and then validate any files in both directories are the same."

I specifically wrote a script that does exactly that.

# ? Oct 17, 2016 14:38

xzzy: Mar 5, 2009

Still sounds like an rsync -n to me. :v:

# ? Oct 17, 2016 14:53

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

xzzy posted:

Still sounds like an rsync -n to me.

I don't think that will output any files that it's not going to move over, as in if it was perfectly aligned (which it will always be after the actual rsync), it will just output nothing.

I told them this, but they specifically want it to list all the good files (and the status on each server) and then list all the missing or extra files.

Just to be clear, I get this is madness, but they just love this sort of weird stuff.

# ? Oct 17, 2016 16:00

xzzy: Mar 5, 2009

Yeah, any sysadmin has been there. User says they "want everything" and you try to tell them that everything will be so much data that the output is useless, but nope, they want you to press on.

So you generate the output and either the project dies there, or they respond "ok but can you filter out X?"

:fuckoff:

# ? Oct 17, 2016 16:11

Happiness Commando: Feb 1, 2002; $$ joy at gunpoint $$

OK who's got a recommendation for web conferencing software that doesn't require admin rights to host a meeting? Alternatively, since they all seem to, what should I be using for up to 100 attendees that isn't Webex or Gotomeeting?

# ? Oct 17, 2016 16:28

pixaal: Jan 8, 2004; All ice cream is now for all beings, no matter how many legs.

Happiness Commando posted:

OK who's got a recommendation for web conferencing software that doesn't require admin rights to host a meeting? Alternatively, since they all seem to, what should I be using for up to 100 attendees that isn't Webex or Gotomeeting?

Skype for business :v:

# ? Oct 17, 2016 16:30

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

xzzy posted:

Yeah, any sysadmin has been there. User says they "want everything" and you try to tell them that everything will be so much data that the output is useless, but nope, they want you to press on.

So you generate the output and either the project dies there, or they respond "ok but can you filter out X?"

I made the output red or green and blink if it's bad, but for some reason the blinking didn't work on their servers, so I took it out. They love it being in color.

# ? Oct 17, 2016 16:33

Sheep: Jul 24, 2003

Happiness Commando posted:

OK who's got a recommendation for web conferencing software that doesn't require admin rights to host a meeting?

Google Hangouts works fine for small numbers.

# ? Oct 17, 2016 16:33

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# ? Jun 12, 2024 22:10

Super-NintendoUser: Jan 16, 2004; COWABUNGERDER COMPADRES; Soiled Meat

Sheep posted:

Google Hangouts works fine for small numbers.

Google is pushing that as their business option.

# ? Oct 17, 2016 16:47

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