RE: A ticket came in: Did they take the printer into the shitters with them?

The Something Awful Forums > Archives > Comedy Goldmine > RE: A ticket came in: Did they take the printer into the shitters with them?

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darthbob88: Oct 13, 2011; YOSPOS

Grassy Knowles posted:

Ask for a thesis statement?

Or grant request, or signed approval from superior. Whether or not he's sincere about his scientific and non-prurient interest, if he can't prove it's legit, you shouldn't help him.

# ? Oct 6, 2017 18:41

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# ? Jun 4, 2024 12:44

Kurieg: Jul 19, 2012; RIP Lutri: 5/19/20-4/2/20

I hope to god this doesn't effect any of you, but AOL is finally putting AIM to sleep in December.

# ? Oct 6, 2017 18:49

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

First Compuserve and now this! When will it end?!

# ? Oct 6, 2017 18:50

Dick Trauma: Nov 30, 2007; God damn it, you've got to be kind.

Danyull posted:

I'm really torn on whether this guy is sincere in his "research" or if he's just a pervert trying to use our staff to get himself off.

I worked at a library back in high school and I'm sure glad it was before the internet existed. We had enough creeps in there without it.

# ? Oct 6, 2017 18:52

Bunni-kat: May 25, 2010; Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

Dick Trauma posted:

I worked at a library back in high school and I'm sure glad it was before the internet existed. We had enough creeps in there without it.

Ah, good old encyclopedia britannica and the volume containing the letter V. :allears:

# ? Oct 6, 2017 19:21

blackswordca: Apr 25, 2010; Just 'cause you pour syrup on something doesn't make it pancakes!

So an email came in:

Hey, you guys were working on my PC earlier and now I got this blue screen ( 0x1A) and had to reboot, whats going on?

Both the contractor here and I replied at the same time.

My reply: Hey, I pulled the error log on the bluescreen, looks like a corrupt driver. Let me know when I can connect to your system and fix it.

Contractor reply: That is one of the errors everyone is allowed one of per quarter. Basically, there is a known potential environmental cause for it (Sun spots if you can believe it) which wouldn't indicate a hardware problem. So if it happens again we might have some bad ram.

# ? Oct 6, 2017 20:20

Knormal: Nov 11, 2001

Samizdata posted:

Yup. It did.

Holy poo poo, a left-edge taskbar user. I thought your kind was a myth.

# ? Oct 6, 2017 20:21

The Fool: Oct 16, 2003

blackswordca posted:

So an email came in:

Hey, you guys were working on my PC earlier and now I got this blue screen ( 0x1A) and had to reboot, whats going on?

Both the contractor here and I replied at the same time.

My reply: Hey, I pulled the error log on the bluescreen, looks like a corrupt driver. Let me know when I can connect to your system and fix it.

Contractor reply: That is one of the errors everyone is allowed one of per quarter. Basically, there is a known potential environmental cause for it (Sun spots if you can believe it) which wouldn't indicate a hardware problem. So if it happens again we might have some bad ram.

How is this post not in the poo poo pissing you off thread

# ? Oct 6, 2017 20:26

ChubbyThePhat: Dec 22, 2006; Who nico nico needs anyone else

blackswordca posted:

So an email came in:

Hey, you guys were working on my PC earlier and now I got this blue screen ( 0x1A) and had to reboot, whats going on?

Both the contractor here and I replied at the same time.

My reply: Hey, I pulled the error log on the bluescreen, looks like a corrupt driver. Let me know when I can connect to your system and fix it.

Contractor reply: That is one of the errors everyone is allowed one of per quarter. Basically, there is a known potential environmental cause for it (Sun spots if you can believe it) which wouldn't indicate a hardware problem. So if it happens again we might have some bad ram.

Holy gently caress LOL

# ? Oct 6, 2017 20:34

deedee megadoodoo: Sep 28, 2000; Two roads diverged in a wood, and I, I took the one to Flavortown, and that has made all the difference.

That guy is gonna be your boss someday.

# ? Oct 6, 2017 20:50

RFC2324: Jun 7, 2012; http 418

Knormal posted:

Holy poo poo, a left-edge taskbar user. I thought your kind was a myth.

i remember remoting into someone's system and finding they had the task bar on top. i assumed it got accidentally moved (i saw that allot) till they told me it was because they preferred Macs

# ? Oct 6, 2017 20:55

Actuarial Fables: Jul 29, 2014; Taco Defender

Danyull posted:

I'm really torn on whether this guy is sincere in his "research" or if he's just a pervert trying to use our staff to get himself off.

We had a similar incident a few months ago. A student walked in to the help desk claiming that we were hacking his school-provided email. He was sure that it was being tampered with because he kept getting spam from different pornography websites, which he had helpfully printed out. The help desk personnel were too timid to make him to leave or call security, so he was there for an hour and a half showing different porn sites to my co-workers.

# ? Oct 6, 2017 21:21

22 Eargesplitten: Oct 10, 2010

Next they probably made him slip in the shower and land right on a shampoo bottle.

# ? Oct 6, 2017 21:28

wa27: Jan 15, 2007

Knormal posted:

Holy poo poo, a left-edge taskbar user. I thought your kind was a myth.

I've been using left-edge ever since Widescreen monitors came about. :cool:

Works good with multiple monitors, too.

I like having more vertical space for websites.

wa27 fucked around with this message at 21:39 on Oct 6, 2017

# ? Oct 6, 2017 21:35

ChubbyThePhat: Dec 22, 2006; Who nico nico needs anyone else

wa27 posted:

I've been using left-edge ever since Widescreen monitors came about. Works good with multiple monitors, too.

I like having more vertical space for websites.

I use right-edge of my left-hand monitor (basically left middle). Haven't made the jump to 3 monitors at home for purely financial reasons.

# ? Oct 6, 2017 21:42

wa27: Jan 15, 2007

ChubbyThePhat posted:

I use right-edge of my left-hand monitor (basically left middle). Haven't made the jump to 3 monitors at home for purely financial reasons.

Yuck. Do you alt tab all the time or are you just really skilled at landing the mouse on a floating bar?

# ? Oct 6, 2017 21:58

ChubbyThePhat: Dec 22, 2006; Who nico nico needs anyone else

Bit of both, but I also made it a little wider so things are less easy to miss. It's maybe 3cm wide?

# ? Oct 6, 2017 22:21

mewse: May 2, 2006

blackswordca posted:

So an email came in:

Hey, you guys were working on my PC earlier and now I got this blue screen ( 0x1A) and had to reboot, whats going on?

Both the contractor here and I replied at the same time.

My reply: Hey, I pulled the error log on the bluescreen, looks like a corrupt driver. Let me know when I can connect to your system and fix it.

Contractor reply: That is one of the errors everyone is allowed one of per quarter. Basically, there is a known potential environmental cause for it (Sun spots if you can believe it) which wouldn't indicate a hardware problem. So if it happens again we might have some bad ram.

So the contractor is literally the BOFH

# ? Oct 6, 2017 22:25

Ursine Catastrophe: Nov 9, 2009; It's a lovely morning in the void and you are a horrible lady-in-waiting.

don't ask how i know; Dinosaur Gum

blackswordca posted:

So an email came in:

Hey, you guys were working on my PC earlier and now I got this blue screen ( 0x1A) and had to reboot, whats going on?

Both the contractor here and I replied at the same time.

My reply: Hey, I pulled the error log on the bluescreen, looks like a corrupt driver. Let me know when I can connect to your system and fix it.

Contractor reply: That is one of the errors everyone is allowed one of per quarter. Basically, there is a known potential environmental cause for it (Sun spots if you can believe it) which wouldn't indicate a hardware problem. So if it happens again we might have some bad ram.

This is what happens when your daily excuse generator isn't synced properly

# ? Oct 6, 2017 22:27

Wibla: Feb 16, 2011

mewse posted:

So the contractor is literally the BOFH

Be afraid, be very afraid.

# ? Oct 6, 2017 22:28

Zamboni Apocalypse: Dec 29, 2009

RFC2324 posted:

i remember remoting into someone's system and finding they had the task bar on top. i assumed it got accidentally moved (i saw that allot) till they told me it was because they preferred Macs

I used a top bar for quite a while because some gzme I was mainlining at the time would CTD every so often, and reset the screen to 16-color 640x480, and non-scrollable. (Can't remember why I couldn't just right-click for the menu.)

Also, it pissed off everyone using my computer or just shoulder-surfing. :v:

# ? Oct 6, 2017 22:42

Judge Schnoopy: Nov 2, 2005; dont even TRY it, pal

Certificate security warnings came in. Looks like I was a bit behind on getting the new SSL cert installed on the exchange server. Whoops. I get started on installing the renewed cert.

Ticket went out from one of my users to the msp. New guy at the msp responds "sorry, we were doing security updates on your server today. We'll have it fixed shortly."

Lol what? I called msp to clue them in on what I was doing. President of msp (one of my old bosses) follows up making sure the alert was caused by the SSL cert expiring and that installing the new cert fixed the issue.

I know he was getting these details so he could ream the new guy on passing factually incorrect non-answers that placed blame on the msp when it was totally my fault. I'd love to be a fly on the wall, that guy gets really really unpleasant when techs made his company look bad.

# ? Oct 6, 2017 23:21

Grassy Knowles: Apr 4, 2003; "The original Terminator was a gritty fucking AMAZING piece of sci-fi. Gritty fucking rock-hard MURDER!"

Kurieg posted:

I hope to god this doesn't effect any of you, but AOL is finally putting AIM to sleep in December.

As long as ICQ is still around

# ? Oct 7, 2017 00:52

kensei: Dec 27, 2007; He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!

Oh hey, I never posted about $job-1 to celebrate :yotj:

! Some of the highlights:

Way too much overnight work. The place had many locations which closed at Midnight and opened at 6 AM, so plenty of late night maintenance, which would be fine if you were not expected to be onsite the next morning and working an entire day.
Nepotism. The CIO was the son of the former IT Director, who is now the Lead Telcom Engineer, but really only pulls cable. Another brother works as a Tier 2 facilities guy who hangs TVs and also runs cable in the IT department.
Religion. The majority of the department was Mormon, and those who were not, were subtlety shunned.
No garbage cans allowed in the IT area. Only in the lunchroom. And Guess what, you can't eat at your desk either.
Every one of the previously mentioned locations was treated as an independent entity, where doing the Desktop Refresh or Network Refresh required buy in from each and every location's GM. If they didn't agree, the project was canceled
Massive amounts of residential class network, computing and backup gear deployed as a stop gap because of pricing.
Server racks mounted on walls in working garages, covered in brake dust and other crap. Some gear would not power back on because of the buildup.
The locations that did have server rooms, like in California, were not always outfitted with AC. Seriously.
One location had a duct from the roof to pull in cable. Uncapped on the roof, directly down to the server room. You could see daylight up the pipe.

There's more, I am sure, but I don't want to think about that place any more.

# ? Oct 7, 2017 01:29

anthonypants: May 6, 2007; by Nyc_Tattoo; Dinosaur Gum

kensei posted:

Oh hey, I never posted about $job-1 to celebrate ! Some of the highlights:

Way too much overnight work. The place had many locations which closed at Midnight and opened at 6 AM, so plenty of late night maintenance, which would be fine if you were not expected to be onsite the next morning and working an entire day.

Nepotism. The CIO was the son of the former IT Director, who is now the Lead Telcom Engineer, but really only pulls cable. Another brother works as a Tier 2 facilities guy who hangs TVs and also runs cable in the IT department.

Religion. The majority of the department was Mormon, and those who were not, were subtlety shunned.

No garbage cans allowed in the IT area. Only in the lunchroom. And Guess what, you can't eat at your desk either.

Every one of the previously mentioned locations was treated as an independent entity, where doing the Desktop Refresh or Network Refresh required buy in from each and every location's GM. If they didn't agree, the project was canceled

Massive amounts of residential class network, computing and backup gear deployed as a stop gap because of pricing.

Server racks mounted on walls in working garages, covered in brake dust and other crap. Some gear would not power back on because of the buildup.

The locations that did have server rooms, like in California, were not always outfitted with AC. Seriously.

One location had a duct from the roof to pull in cable. Uncapped on the roof, directly down to the server room. You could see daylight up the pipe.

There's more, I am sure, but I don't want to think about that place any more.

It was a bad place to work at, I posted about it a bunch when I worked there and forgot the worst/least amusing parts after I left.

anthonypants posted:

anthonypants posted:
I think I just started That Job. The one you guys all talk about.

Everyone's password is in an Excel spreadsheet. It's not even password-protected. This policy is enforced by the IT Director, who says it is easier to help users with their passwords.

CIO is the IT Director's son.

IT Director is also somehow the ShoreTel vendor?

IT Director was out traveling today, so I spent the majority of my first day hearing about how the IT Director is a nice guy, but extremely bad at his job. Very bad at puns.

No volume licenses. Win 7 Professional, not Enterprise. Microsoft began an audit back in January and didn't like what they found.

Didn't grab pictures of the server room or the storage closets yet, but it's pretty bad. One storage closet has like 400 Wyse thin clients, a handful of Dell servers, and two dozen laptops just hanging out. The door is locked, but this room also has a window.

I didn't get keys to that room, but I did get domain admin.

Desktops are being replaced with thin clients, which seems to be working well, but everyone not on a thin client has local admin.
My coworkers seem excited to make changes, which is good, but I'm not sure I'm looking forward to meeting the boss tomorrow.
In regard to that Microsoft audit, they gave me a task this week to take pictures of everyone's Microsoft license tags and the serial numbers on the computer. They've told me to make sure it's done by Thursday, but this is also supposed to be a helpdesk position, I can't loving get away from the phones because everyone else is loving off somewhere else. An excellent example of this is that today, a barber is in one of the break rooms, and he's offering $5 haircuts. What even is this place.

Like I DEFINITELY forgot about the haircuts.

# ? Oct 7, 2017 02:05

spankmeister: Jun 15, 2008

$5 haircuts sounds like a good deal

# ? Oct 7, 2017 09:07

Samizdata: May 14, 2007

Kurieg posted:

But don't you see, it was absolutely vital that they removed the sides from the box to simplify their iconography and solidify their brand!

Fine. They can remove the loving box sides if they want to. Just give me my drat checkmark back.

# ? Oct 7, 2017 10:15

Collateral Damage: Jun 13, 2009

Knormal posted:

Holy poo poo, a left-edge taskbar user. I thought your kind was a myth.

Left edge taskbar user checking in. Like wa27, I find it wastes less space on a wide screen monitor.

# ? Oct 7, 2017 12:00

DigitalMocking: Jun 8, 2010; Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin

kensei posted:

Oh hey, I never posted about $job-1 to celebrate ! Some of the highlights:

Way too much overnight work. The place had many locations which closed at Midnight and opened at 6 AM, so plenty of late night maintenance, which would be fine if you were not expected to be onsite the next morning and working an entire day.

Nepotism. The CIO was the son of the former IT Director, who is now the Lead Telcom Engineer, but really only pulls cable. Another brother works as a Tier 2 facilities guy who hangs TVs and also runs cable in the IT department.

Religion. The majority of the department was Mormon, and those who were not, were subtlety shunned.

No garbage cans allowed in the IT area. Only in the lunchroom. And Guess what, you can't eat at your desk either.

Every one of the previously mentioned locations was treated as an independent entity, where doing the Desktop Refresh or Network Refresh required buy in from each and every location's GM. If they didn't agree, the project was canceled

Massive amounts of residential class network, computing and backup gear deployed as a stop gap because of pricing.

Server racks mounted on walls in working garages, covered in brake dust and other crap. Some gear would not power back on because of the buildup.

The locations that did have server rooms, like in California, were not always outfitted with AC. Seriously.

One location had a duct from the roof to pull in cable. Uncapped on the roof, directly down to the server room. You could see daylight up the pipe.

There's more, I am sure, but I don't want to think about that place any more.

# ? Oct 7, 2017 15:25

Samizdata: May 14, 2007

Collateral Damage posted:

Left edge taskbar user checking in. Like wa27, I find it wastes less space on a wide screen monitor.

Exactly why I do it.

# ? Oct 7, 2017 18:38

Volmarias: Dec 31, 2002; EMAIL... THE INTERNET... SEARCH ENGINES...

spankmeister posted:

$5 haircuts sounds like a good deal

Seriously, were the haircuts good or what you'd expect for $5? Way to bury the lede

# ? Oct 7, 2017 21:52

Corsair Pool Boy: Dec 17, 2004; College Slice

Collateral Damage posted:

Left edge taskbar user checking in. Like wa27, I find it wastes less space on a wide screen monitor.

I had considered doing this, but Service Now already does not let you adjust column width and frequently already can't show everything I want - I don't enjoy adding/removing columns any more than I have to.

# ? Oct 8, 2017 01:07

kensei: Dec 27, 2007; He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!

Volmarias posted:

Seriously, were the haircuts good or what you'd expect for $5? Way to bury the lede

I never partook; however, they seemed to be the ones that you would expect to get for $5 - quantity over quality.

# ? Oct 8, 2017 17:50

dragonshardz: May 2, 2017

Kurieg posted:

Anyone here use Dropbox? Cause they just kicked off an incredibly confusing and pretentious redesign.
https://dropbox.design/

I scrolled through that for some reason and all I can say about it is it's both hideous and overblown. Hooray, it took 5 design companies to create a new logo with some animation and a sort of custom typeface. I wonder how many people it took to do all those garish sample recolors and the gratuitous amounts of whitespace web design. Must've been at least ten.

quote:

Our new system juxtaposes color pairs in bold, unexpected ways.

AKA: We deliberately choose random colors that clash as much as possible so our users will suffer more!

dragonshardz fucked around with this message at 04:37 on Oct 9, 2017

# ? Oct 9, 2017 04:35

Cool Dad: Jun 15, 2007; It is always Friday night, motherfuckers

A fellow goon friend who isn't in IT just complained to me about her IT guy. She needed a crappy flash drive to send some files to another department, so she asked her IT guy for a cheap one that would be safe to send and that would be ok to lose in case they don't send it back.

He gave her one that had all of the department's bitlocker recovery keys and said "Don't delete those."

# ? Oct 9, 2017 16:09

Kurieg: Jul 19, 2012; RIP Lutri: 5/19/20-4/2/20

Enola Gay-For-Pay posted:

A fellow goon friend who isn't in IT just complained to me about her IT guy. She needed a crappy flash drive to send some files to another department, so she asked her IT guy for a cheap one that would be safe to send and that would be ok to lose in case they don't send it back.

He gave her one that had all of the department's bitlocker recovery keys and said "Don't delete those."

*screams internally*

# ? Oct 9, 2017 16:35

Proteus Jones: Feb 28, 2013

Enola Gay-For-Pay posted:

A fellow goon friend who isn't in IT just complained to me about her IT guy. She needed a crappy flash drive to send some files to another department, so she asked her IT guy for a cheap one that would be safe to send and that would be ok to lose in case they don't send it back.

He gave her one that had all of the department's bitlocker recovery keys and said "Don't delete those."

There is so much wrong on so many levels, my mind keeps locking up trying to process it.

Kurieg posted:

*screams internally*

*screams at levels causing dogs to howl and bats to fall, stunned, from the sky for miles around*

# ? Oct 9, 2017 16:41

Corsair Pool Boy: Dec 17, 2004; College Slice

Enola Gay-For-Pay posted:

A fellow goon friend who isn't in IT just complained to me about her IT guy. She needed a crappy flash drive to send some files to another department, so she asked her IT guy for a cheap one that would be safe to send and that would be ok to lose in case they don't send it back.

He gave her one that had all of the department's bitlocker recovery keys and said "Don't delete those."

Were I her, I'd send him and my boss an email questioning this. If they don't do something else, delete everything that is not her files before sending it. Find a way to make her data too big to fit otherwise.

# ? Oct 9, 2017 17:43

anthonypants: May 6, 2007; by Nyc_Tattoo; Dinosaur Gum

MANime in the sheets posted:

Were I her, I'd send him and my boss an email questioning this. If they don't do something else, delete everything that is not her files before sending it. Find a way to make her data too big to fit otherwise.

Include a link to a $5 16GB USB stick and ask if it's worth more than all of the bitlocker recovery keys.

# ? Oct 9, 2017 17:51

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# ? Jun 4, 2024 12:44

Cool Dad: Jun 15, 2007; It is always Friday night, motherfuckers

She said she was going to use Dropbox instead of the drive. I told her instead put the recovery keys on Dropbox, format the drive, send her files on it and tell the recipient to keep it.

# ? Oct 9, 2017 17:55

The Something Awful Forums > Archives > Comedy Goldmine > RE: A ticket came in: Did they take the printer into the shitters with them?

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