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mllaneza posted:I was giving the new director of client services a briefing on what we use. She said "that's not what we used at my last job" three times in 20 minutes. loving hell woman. Sounds like the reason I left one of my previous jobs. New director of client services came in. The first sign that things were going south was when she wrenched her dell off the dock with out pressing the unlock button and broke it. Then she proceeded to rehash all the poo poo we had done the last year including our denials for updates. The CFO had told us to keep the budget tight and she was like nah bros, make the customers happy. But she didn't talk to the CFO and so we were the ones getting bitched at by both sides. She also didn't seem to understand the reason we only supported 3 laptop models and 3 desktop models was so we could easily keep backstock and have quick swap ins. (we had a flux of like 2000 people on contract constantly in and out with only 7 people in service desk to support, we had everything set up so we were prepared to move 50+ desktops/laptops with in a week) . She started telling us to order stupid one of poo poo that we didn't have the time to support. Our quality of support started going down. peaced the gently caress out. gently caress that place.
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Feb 12, 2018 22:17
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AlternateAccount posted:I can't even imagine our company moving everyone off of the absolute dogshit that is Outlook. I have no love for Google, but I sure would like to get moved to SOMETHING non-MS. I found that most people prefered the Gmail interface once they got used to it and where shown how it worked. Specifically my email hoarders liked that they didn't have to constantly clean their inbox, and had a search that actually worked. Conversation view was by far the biggest hurdle. But I am biased... I have been using Gmail personally as my primary email since it was invite only.
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Feb 12, 2018 22:22
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AlternateAccount posted:Does your insurance not cover mental health!? It does, but many therapists do not take insurance, and some are so expensive that insurance will not cover enough of the cost. The last one I found that had office hours after 5pm didn't take insurance and was $250 per hour. This was not some swanky Beverly Hills therapist to the stars, either. I stopped looking. This just isn't an option for me.
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Feb 12, 2018 22:25
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Dick Trauma posted:It does, but many therapists do not take insurance, and some are so expensive that insurance will not cover enough of the cost. The last one I found that had office hours after 5pm didn't take insurance and was $250 per hour. This was not some swanky Beverly Hills therapist to the stars, either. There are also organizations that are starting to do online sessions as well, may want to look into those.
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Feb 12, 2018 22:28
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STOP PUTTING YOUR REQUEST IN THE SUBJECT AND LEAVING THE BODY BLANK
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Feb 12, 2018 23:00
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ChubbyThePhat posted:To: UndisclosedRecipients I've had multiple bosses that did this. The subject header is not twitter you dinguses.
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Feb 12, 2018 23:20
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MY COMPUTER IS BROKEN EOM
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Feb 12, 2018 23:28
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Thanks Ants posted:MY COMPUTER IS BROKEN
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Feb 13, 2018 00:46
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Zil posted:There are also organizations that are starting to do online sessions as well, may want to look into those. There’s a CBT (cognitive behavioral therapy) program called SMART Recovery. Supposed to be an alternative to 12 Step programs for people who have addictions. You know, like being addicted to lovely IT jobs that give you heart palpitations.
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Feb 13, 2018 01:48
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tomapot posted:There’s a CBT (cognitive behavioral therapy) program called SMART Recovery. Supposed to be an alternative to 12 Step programs for people who have addictions. You know, like being addicted to lovely IT jobs that give you heart palpitations. CBT worked for me, and see my old banner, which thankfully isn't very relevant any more. The big advantage of CBT is that it is mostly a programme of training yourself out of your bad mental habits, so you don't need to keep up the expensive sessions, which is why the NHS dove on it hard. Also, in the long run it works as well as the hyper-pricey weekly session types of talking therapy, at least from the last studies I saw. If you can find it, I'd recommend it Dick. Not the other type of CBT though, unless that's your thing.
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Feb 13, 2018 02:16
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Alternatively I'm pretty sure recreational pot is legal in your state now, so that's at least a thing.
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Feb 13, 2018 02:35
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Moonwolf posted:Not the other type of CBT though, unless that's your thing. Why would you think that's my thing?
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Feb 13, 2018 02:55
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We don’t kinkshame.
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Feb 13, 2018 03:46
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Avenging_Mikon posted:We don’t kinkshame. What if kink shaming is my kink?
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Feb 13, 2018 03:51
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ratbert90 posted:What if kink shaming is my kink? Then...ummm... 
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Feb 13, 2018 04:10
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ratbert90 posted:What if kink shaming is my kink? Call me 
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Feb 13, 2018 04:34
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ratbert90 posted:What if kink shaming is my kink? Thats called Humiliation Play.
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Feb 13, 2018 05:38
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Dick Trauma posted:I stopped looking. This just isn't an option for me.
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Feb 13, 2018 06:06
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Thanks Ants posted:MY COMPUTER IS BROKEN EOM I had a ticket today quote:Title: everything is down That was it. Didn’t even have a signature to tell me which of the 45 locations he was talking about.
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Feb 13, 2018 06:14
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Ugato posted:That was it. Didn’t even have a signature to tell me which of the 45 locations he was talking about. You're IT. Super elite hacker. Just but a trace on their firewall or something. Stop making excuses and JUST FIX IT! THIS IS NOT A PROPER TEAM SPIRIT ANSWER!
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Feb 13, 2018 08:03
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Ugato posted:I had a ticket today This is usually what I get from Tier 1 
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Feb 13, 2018 08:15
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ChubbyThePhat posted:STOP PUTTING YOUR REQUEST IN THE SUBJECT AND LEAVING THE BODY BLANK I get similar from a number of clients that I'm starting to wonder if they are all colluding in annoying me as much as possible when it comes to email. ------------------------------------------------------------------------------------------------------------ Subject: Client Company Name Body: Widget X for - see below lovely blurry photo of part.jpg lovely blurry upsidedown photo of the compliance plate cropped.jpg ------------------------------------------------------------------------------------------------------------ OK, what's your purchase order number? Is it manufacturers warranty or client pays? Do you just want a quote and availability? Can you resend with photos I can actually read the numbers?
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Feb 13, 2018 09:43
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Moron team lead just leaked two separate API secrets two days in a row. loving hell. Posted one in Slack and pushed the other to Github.
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Feb 13, 2018 13:55
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Our ISP has been prepping to move our corp office phone lines over to SIP trunks. Seems they started the process early and without telling me, as we haven't been able to make long distance phone calls since yesterday  Why are communications companies so bad at communications?
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Feb 13, 2018 14:28
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stevewm posted:Why are communications companies so bad at communications? Why do plumbers take such horrendous shits?
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Feb 13, 2018 15:17
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SEKCobra posted:This is usually what I get from Tier 1 We had one come through yesterday... The ticket posted to onsite's queue, normal first level troubleshooting stuff. This was followed by an update, "Tried to call customer and got no answer. Escalating to hardware repair." Uh, no ? Our queue manager was complaining about 7 misroutes yesterday - by 9:00 am.
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Feb 13, 2018 15:20
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"What do you mean you didn't read the email I sent you?" A recent sampling of subject lines from this person: - [blank] (contains critical attachment which does not have a helpful filename) - [blank] - Here it is - Fw: - Info - Re: - Link - For [Macaroni]
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Feb 13, 2018 15:40
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Owners kid has project going where they are putting in access card readers at some of the doors. Yes, I said some of the doors. Like 3 out of 8.  He's not here today for some reason. Electrician and security door guy show up. I showed them the poo poo hole wiring room. "There's no room to mount our equipment on the wall." Yup, that's why I showed you. Nobody came out to look before you came out? Now the electrician is out in the production floor/warehouse trying to figure out how to wire the place without a scissor lift. 
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Feb 13, 2018 15:47
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Bob Morales posted:Owners kid has project going where they are putting in access card readers at some of the doors. Sounds like this was a well-planned and researched project!
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Feb 13, 2018 16:09
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Jaded Burnout posted:Why do plumbers take such horrendous shits? Why does Man climb Mount Everest?
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Feb 13, 2018 16:36
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CPColin posted:Why does Man climb Mount Everest? To get high
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Feb 13, 2018 16:42
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Things pissing me off: People that CC the Helpdesk e-mail that auto-creates tickets. When they do that and we reply to the ticket, it creates a god drat loop that makes the ticket basically useless. 
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Feb 13, 2018 17:02
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Can't you set the ticket creation to only trigger if the helpdesk address is in the To: field?
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Feb 13, 2018 17:07
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Collateral Damage posted:Can't you set the ticket creation to only trigger if the helpdesk address is in the To: field? People do it pretty often and I'm sure my boss would rather just deal with the occasional one than make the change that makes sense.
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Feb 13, 2018 17:37
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I keep my video off during slack calls these days because it's unprofessional to be seen rolling your eyes when people spout bullshit.
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Feb 13, 2018 17:47
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This expensive software requires that the admin account use one of the licenses. So I will have to make one of the users the admin. What could possibly go wrong?
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Feb 13, 2018 17:53
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Jaded Burnout posted:I keep my video off during slack calls these days because it's unprofessional to be seen rolling your eyes when people spout bullshit. Wear sunglasses, be the coolest kid in chat.
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Feb 13, 2018 18:19
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Dick Trauma posted:I stopped looking. This just isn't an option for me. Yeah, I had similar issues a few years ago, but eventually found one that would just charge me a rate that equalled the $88 she got from the insurance company or whatever because she was technically "out of network." Seconding the opinion on the usefulness of CBT as a training mechanism that will eventually wean you off of regular sessions and let you go down to something maybe quarterly just as a checkin, if that. I was skeptical, but a good friend basically insisted that I give it a shot, and it was massively more useful than I expected. It was basically the last step in a long process of sorting myself out, and I just wasn't able to lock the last bits down myself, even though I had a very good handle on what was "wrong" and what I wanted my outcome to be. And I wouldn't even say my therapist was especially amazing at it, but the method just gave me enough direction and strategy to work. I'm not you, but given the amount of bullshit you deal with, I can't imagine you wouldn't receive something positive from the effort. Also, yeah, there are online options that are still better than nothing, such as https://moodgym.com.au
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Feb 13, 2018 18:29
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This probably pisses off my cowrokers more than it does me; but when I'm sleep depraved and typing quickly my left had outpaces my right and causes me to constantly make stupid typos. So far my day has been full of gpudpates netwroks and pritners.
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Feb 13, 2018 20:01
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My brain sometimes outpaces my hands and I start typing the next word before I'm done withe previone.
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Feb 13, 2018 20:14
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