|
Actuarial Fables posted:The COO had accidentally sent a company wide message about how they're going to replace me and another co-worker for taking too much time off. If you have a defined amount of PTO that you earn and you've not gone negative, take that company-wide message straight to an employment lawyer. Do not pass go, do And in either case, continue job hunting. EDIT: Oh, hey, new page. Nothing at work is pissing me off, but over the weekend my home desktop's C: SSD did decide it was done with being a rewritable storage medium. No clue why (is shouldn't have hit a write limit already) but all the data is there so it's not even all that piss-off causing. New SSD arrives tomorrow from Amazon and I can just image across. sfwarlock fucked around with this message at 12:48 on Feb 26, 2019 |
#
?
Feb 26, 2019 12:45
|
|
|
|
| # ? Jun 10, 2024 09:24 |
|
|
In my last two weeks of employment here, I'm going to break every rule I can...by helping more people. - The data import that wasn't getting done because the data was incomplete? Why certainly I'll fill in the gaps and take care of it! - You want help doing an onerous task that my admin tools could take care of in 5 minutes? I'm on the case! - Want some hand-holding support instead of an emailed copy of the documentation? Fire up that screensharing, pardner, this town is big enough for both of us! My boss is out of the office most of this week, so she can't fire me anyway.
|
|
#
?
Feb 26, 2019 16:44
|
|
|
Go to water cooler to fill my cup and two drops flow out, then nothing. gently caress off lazy people that don't replace the bottle after they drain it. 
|
|
#
?
Feb 26, 2019 16:56
|
|
|
Judge Schnoopy posted:I'd implore you to give it a shot somewhere else, now that you have some base experience under your belt. Disfunctional workplaces are the worst and can be absolutely soul crushing, but it gets better. I'm considering it. There's things I like about my current job (configuring networks and building servers), but for the most part I'm stuck doing helpdesk work. I spoke with my boss yesterday. He seems to be in full "my business partner made a huge mistake and I need to retain my employees" mode, saying that he'll keep me on projects and away from helpdesk. It'll at least make work a bit more bearable while I figure out what to do next. Considering staying unemployed for a few months to burn through some certs I've been meaning to get - I haven't been able to do so because the last thing I want to do after working with computers all day is to think about computers. The COO wasn't in for half the day, and they avoided eye-contact with me.
|
|
#
?
Feb 26, 2019 17:06
|
|
|
Been working over a VPN and then through two nested RDP sessions all morning. My RDP has been re-connecting literally every 5-10 seconds. No idea why. So much fun.
|
|
#
?
Feb 26, 2019 18:23
|
|
|
Bigass Moth posted:Been working over a VPN and then through two nested RDP sessions all morning. My RDP has been re-connecting literally every 5-10 seconds. No idea why. So much fun. Are you in Indiana with Satellite internet and calling me every few minutes about how my poo poo is broken and you hate me? I have a few dozen other people doing the exact same thing and they are all working fine, it's your goddamned internet. (I'm going to assume you aren't actually a 62 year old woman). We don't actually have nested RDP, it's actually remote app. So It's pretty safe to assume you aren't this person.
|
|
#
?
Feb 26, 2019 18:28
|
|
|
Bigass Moth posted:Been working over a VPN and then through two nested RDP sessions all morning. My RDP has been re-connecting literally every 5-10 seconds. No idea why. So much fun. Yeah, I have to deal with Matryoshka RDPs as well. VPN into isolated-from-corporate-network, only allowed access to one of two Jump Servers. And only those Jump Servers are allowed to access other RDP hosts on various connected end points. It's awkward, but it works. We're slowly moving towards Kaseya for accessing the various end point environments, because maintaining multiple P2P VPNs is getting untenable as more get turned up. I haven't quite warmed up to it as Kaseya is awkward in it's own way and one very specific thing that has me ready to escalate to upper management.
|
|
#
?
Feb 26, 2019 21:40
|
|
|
I have been receiving an incredible spike of spam over the last couple of weeks for tiny umbrellas, 3D walking t-Rex puzzles, and usb engravers. The Sophos spam gateway still gets all the other poo poo but they haven’t figured this out yet I guess. What I want to know is : what is a tiny umbrella and what the hell good is it
|
|
#
?
Feb 26, 2019 22:44
|
|
|
Partycat posted:I have been receiving an incredible spike of spam over the last couple of weeks for tiny umbrellas, 3D walking t-Rex puzzles, and usb engravers. You've never had one in your drink?
|
|
#
?
Feb 26, 2019 22:47
|
|
|
|
|
#
?
Feb 26, 2019 22:49
|
|
|
Tiny 'brellas From online Makes me pissy All the time
|
|
#
?
Feb 27, 2019 02:01
|
|
|
Actuarial Fables posted:I'm considering it. There's things I like about my current job (configuring networks and building servers), but for the most part I'm stuck doing helpdesk work. Look: This seems lovely to be on the recieving end of, but you need to get them to commit to that in writing - if you want to keep me, i'm going to need a raise since I clearly don't have your respect, and the concessions in writing/as part of a promotion. And take whatever increase you get into your next job and/or as negotiations for that. If you're really ballsy, try to swing 'no helpdesk duties' to 'using that time to get your certs on the clock as training/promotions so maybe your partner won't make my life hell.' If you can get paid to take those certs instead of unpaid, ride that train, even if it means scheduling an hour or two to devote to it.
|
|
#
?
Feb 27, 2019 03:27
|
|
|
Or just stop doing the helpdesk stuff. Try for the money/promotion, but eh, no need to do anything you hate before you bail.
|
|
#
?
Feb 27, 2019 03:58
|
|
|
Director of Compliance wanted to do a site security audit so she invited all the area Directors to an unrelated off site meeting and while we were gone had a senior VP enter the plant and go through every area. No one challenged him so we failed and she wants extensive training and corrective actions. You want hostile and suspicious, lady? You'll get hostile and suspicious
|
|
#
?
Feb 27, 2019 14:49
|
|
|
I will always push for people to stay employed and study for certs rather than going unemployed and then studying for certs. I've seen people do that. And then just not study. "Oh ill do it next month.... I Finally have some time for myself. Time to do some fun stuff!" Not to say that's how you would go about it. It's just something I've seen happen and it seems to be easy to fall into that. And it's sadly easier to get another job while you are employed.
|
|
#
?
Feb 27, 2019 14:58
|
|
|
tactlessbastard posted:Director of Compliance wanted to do a site security audit so she invited all the area Directors to an unrelated off site meeting and while we were gone had a senior VP enter the plant and go through every area. No one challenged him so we failed and she wants extensive training and corrective actions. Get it in writing, document everything and get it signed off as policy, then lock the doors to the great unwashed with the knowledge that you're now bulletproof.
|
|
#
?
Feb 27, 2019 15:31
|
|
|
Update on my Comcast saga... No service for 28 days, 12 hours now. Made 6th phone call, again unsuccessful at getting any new information. New cable installation scheduled for 2pm to 5pm today. Currently at 2:30pm as I write this and no one has shown. Did get good news that a local telephone company recently brought their fiber close to that location. Got to speak with them and they are looking to see if they can get it to our store location. If they can, it could be up and going in just a few days. And also found out they can already service another one of our locations that currently has Comcast. So I may be able to tell Comcast to gently caress off in 2 places at once!
|
|
#
?
Feb 27, 2019 20:34
|
|
|
stevewm posted:Update on my Comcast saga... No service for 28 days, 12 hours now. The install isn't from 2-5, that's when they claim they will show up. Expect them to actually show up at 6PM and leave because "no one was available" with the effect of marking the ticket complete sending you to the back of the line. Seriously for poo poo like this you need to plan to stay all night and bring something with you. It's terrible and make sure your work comps you for it. Generally I get the go ahead to stay until X without them showing up and "as long as it takes" if they do. Then I get that as comp time and take a Friday off or something. Bonus if you can get your work to pay for a food delivery.
|
|
#
?
Feb 27, 2019 20:45
|
|
|
pixaal posted:The install isn't from 2-5, that's when they claim they will show up. Expect them to actually show up at 6PM and leave because "no one was available" with the effect of marking the ticket complete sending you to the back of the line. Oh I am not physically at that location. It is a 2 hour drive away from our main office. The store is open 7AM to 8PM, so they have ample time to show up when someone is there.
|
|
#
?
Feb 27, 2019 20:50
|
|
|
Comcast will cease the wrong location when you cancel
|
|
#
?
Feb 27, 2019 20:51
|
|
|
Thanks Ants posted:Comcast will cease the wrong location when you cancel Probably... I have terrible luck with telecoms period. ATT did something similar when we acquired 2 locations back in August. The old owners started the process to transfer services into our name. ATT emailed me the paperwork to fill out to complete the transfer. But then seemed to interpret this as CANCEL EVERYTHING. Within an hour of receiving the transfer paperwork, Uverse and all the phone lines got cut off at both locations in the middle of the business day. After some frantic phone calls we got the phone lines turned back on, but UVerse was "special" . Under no circumstances could they turn it back on without sending a tech out. Cue breaking out some hotspots to get things moving again. Had to wait over a week for Uverse to be turned back on. Jumped ship a couple weeks later to a local fiber provider at one location, and Comcast at the other. stevewm fucked around with this message at 21:03 on Feb 27, 2019 |
|
#
?
Feb 27, 2019 21:01
|
|
|
I've come to realise that there's a lot of value in putting enough cleverness in your network to avoid the need to rely on a particular ISP being anything other than unreliable and slow to respond to their own mistakes. So you put things into colo/ so that when some provider drops the ball on getting you a static IP or you need to run off 4G it doesn't matter because you don't have any inbound traffic to that location. Likewise for linking sites together - you might have a good relationship with a provider for your WAN, but then in five years time when you come to open a new location they'll think it's reasonable to charge you 2014 prices because it's not like you're going somewhere else. Being in a position where you can tell as many vendors as possible to  because your systems are built to swap in a vague equivalent is a really nice place to be.poo poo that would piss me off if I hadn't put a lot of effort into CYA: A client decided they knew best, and have ended up with some racks that have maybe 500mm between the front and rear rack positions, and they want to put servers in them. Yeah sorry we were wanting to charge for our expertise in that area, guess you've found out why.
|
|
#
?
Feb 27, 2019 22:36
|
|
|
Thanks Ants posted:I've come to realise that there's a lot of value in putting enough cleverness in your network to avoid the need to rely on a particular ISP being anything other than unreliable and slow to respond to their own mistakes. So you put things into colo/ Our setup is kind of like that.. The remote locations only need connection back to home office, they have no on-site infrastructure otherwise. Each store usually has whatever the local ISP is and a Verizon 4G box. Router is configured to mostly seamlessly switch between them should one go down, though it prefers the wireline ISP since the 4G costs per GB. The issue we run into, our stores are spread over a large area of the state. There is no provider that overlaps more than 3 of our locations. Currently I have to deal with no less than 8 of them, well.. maybe 6 if you consider that Time Warner and Charter merged. In most of the places, there is only one available. Its either them, or nothing.
|
|
#
?
Feb 27, 2019 22:53
|
|
so that when some provider drops the ball on getting you a static IP or you need to run off 4G it doesn't matter because you don't have any inbound traffic to that location. Likewise for linking sites together - you might have a good relationship with a provider for your WAN, but then in five years time when you come to open a new location they'll think it's reasonable to charge you 2014 prices because it's not like you're going somewhere else. Being in a position where you can tell as many vendors as possible to
|
tactlessbastard posted:senior VP enter the plant and go through every area This should be the first hole you plug
|
|
#
?
Feb 28, 2019 00:01
|
|
|
That is the dumbest way to test compliance. Now I’m pissed off.
|
|
#
?
Feb 28, 2019 03:19
|
|
|
Nah it's an easy fix. Pay a heap of cash to get all entrances access controlled with swipe cards, deny access to anyone (no matter how high up the chain) that doesn't have a need to come in, in the name of WHS/OSHA/etc. Wait for the complaints for it to be reversed because some big shot didn't get to waltz in unescorted/unannounced  But seriously. "I was able to go through unchallenged" just means that someone will get written up for daring to stop a C-level that they didn't recognise. It's a lose/lose unless all levels of the company actually agree on the level of access that people should have
|
|
#
?
Feb 28, 2019 05:18
|
|
|
Right now I'd tell iptables to blow me, but I'm afraid I'd specify the wrong interface.
|
|
#
?
Feb 28, 2019 06:40
|
|
|
The joy of working in a prison - if you don't challenge strangers for ID and such, you are more likely to be criticised than if you just went 'uh oh suit better let him by'
|
|
#
?
Feb 28, 2019 10:14
|
|
|
stevewm posted:Update on my Comcast saga... No service for 28 days, 12 hours now. There is a potential out for getting Comcast to actually do their job, though you'll need to lie a little; Tell them you need the attending engineer's contact details (or even photo ID as well just to make it sound convincing) for any half-decent "it's written policy" reason you can think of. Security logging. Escort onsite. Next of kin notification if the security guy's dog eats their face. Tell them their engineer can't attend without doing so. It's not like they've attended so far, after all. And if they don't give it within a reasonable timeframe, you now have a blank check to hassle them any time you want leading up to the day they set. You can make their life hell and ensure either a technician actually turns up in the outage window or you've had fun venting at them with full reason and evidence to do so if the tech doesn't show up. They supposedly arranged it, yet they never supplied contact details for them despite numerous requests for them and nobody showed up. HMMM. And if they do give the tech's phone number, well, now you've got them either iron-clad to attend on-time or outright lie to you about why they didn't. Which can be fun if your phone calls are recorded for training and security and entertainment purposes to take back to Comcast. Neddy Seagoon fucked around with this message at 13:10 on Feb 28, 2019 |
|
#
?
Feb 28, 2019 13:06
|
|
|
porkface posted:This should be the first hole you plug He's really not my type
|
|
#
?
Feb 28, 2019 14:04
|
|
|
Neddy Seagoon posted:...Comcast... Yeah, I have always tried getting any local contact info for Comcast. They will never give it out. Someone from Comcast did finally make an appearance inside the 2-5 window they had scheduled. However it wasn't to install the cable. They spoke with the store manager and told him the entire hold up has been state permits. They have to bore under a state highway, and getting the required permits took nearly the entire month. They had just received the last one that day. Supposedly construction is supposed to start Friday and be finished by Wednesday next week. Why the gently caress couldn't they have just told us about waiting on a permits 3 weeks ago? Instead of closing the drat tickets as resolved?!?! Regardless, if this new provider can get fiber to the building and their rates are reasonable, I am still telling Comcast they can gently caress right off.
|
|
#
?
Feb 28, 2019 14:37
|
|
|
stevewm posted:Why the gently caress couldn't they have just told us about waiting on a permits 3 weeks ago? Instead of closing the drat tickets as resolved?!?! Guarantee whoever had the ticket assigned to them had no loving clue what was going on because their internal communication is so poor they had no way to find out what the field techs were working on. But they were getting yelled at by their boss for having this old ticket sitting around doing nothing but making the metrics look bad. Wanting the headache gone they resolved it with some bullshit selection from the dropdown that had the highest chance of never being questioned. 
|
|
#
?
Feb 28, 2019 14:46
|
|
|
stevewm posted:Our setup is kind of like that.. The remote locations only need connection back to home office, they have no on-site infrastructure otherwise. Each store usually has whatever the local ISP is and a Verizon 4G box. Router is configured to mostly seamlessly switch between them should one go down, though it prefers the wireline ISP since the 4G costs per GB. You need a broker who will deal with all of this poo poo, get installs done for you in places there aren't installs. I've been installing/moving circuits since the early 90s, please trust me on this one. Find a service broker, stop loving around.
|
|
#
?
Feb 28, 2019 15:40
|
|
|
stevewm posted:Why the gently caress couldn't they have just told us about waiting on a permits 3 weeks ago? Instead of closing the drat tickets as resolved?!?! Metrics, they know you are going to call back, and they will get spoken to by their boss if they have a ticket open that long. It's a lovely job where you constantly fear being yelled at by corporate who has no idea what you even do or why you couldn't just get the permits 2 weeks ago. They don't like excuses (and yes they will view "government shutdown can't get permits" as an excuse). It really sucks being on either end of this. The person likely hates doing it, and you get pissed off that it keeps getting closed. Never had luck with Comcast giving up details, but I have had luck with Verizon being straight "Going to have to close this for metrics, I'm making a note to open a new ticket on 3/12/19, if you don't have one by the end of day send me an email and I'll let you know what the hold up is". It likely falls down to who you are speaking to, though I wouldn't put it past Comcast to fire people that say "you are going to have no internet for 3 weeks because of permits" simply because it looks bad, and corporate wants the customer to pay for the month of no service. Hope you have an SLA because at 3 weeks down, just about any SLA would kick in.
|
|
#
?
Feb 28, 2019 16:24
|
|
|
DigitalMocking posted:You need a broker who will deal with all of this poo poo, get installs done for you in places there aren't installs. Service broker? We have had sales pitches from places that wanted to act as a middle man and negotiate on our behalf i.e. we pay them, then they pay the telecoms and handle service changes. But we just didn't see the value in adding yet another layer of complication.
|
|
#
?
Feb 28, 2019 16:52
|
|
|
stevewm posted:Service broker? There's actually a lot of value in them if you find the right one. 1) You often get better pricing because they're buying circuits in bulk. 2) They have leverage to get installs done in locations that you can't get done because of reason 1. 3) You get one bill. 4) You have one throat to choke if things are hosed up. I'm a fan. We're in the middle of switching our small/medium business over to a broker now for SDWAN, so we're retiring some older, more expensive MPLS/IPVPN circuits, but basically I'm doubling (or more) internet bandwidth at all of my locations, with redundant carriers and where possible redundant physical pathing and my overall telecom spend is going from $290k/yr to $270k/yr and I'm not dealing with 5 different vendors any more.
|
|
#
?
Feb 28, 2019 17:05
|
|
|
DigitalMocking posted:There's actually a lot of value in them if you find the right one. Ah.. We don't use dedicated circuits or anything like that. Just whatever regular ole business internet connection is available. Between 14 locations our yearly telecom spend is around $60k ballpark including phone service. I guess dedicated circuits would be nice, but everytime we looked into that, the pricing was 4x what we normally use. We did go down the path with one company, but ran into issues in that 2 of the locals they had no relationship with.
|
|
#
?
Feb 28, 2019 17:15
|
|
|
I didn’t know service brokers existed but I’m definitely interested
|
|
#
?
Feb 28, 2019 19:38
|
|
|
I used a broker for a CenturyLink fiber install for a client a few years ago. CenturyLink was about as useless as expected: they delivered the gear to the client in the south building, then ran fiber through the risers to the corresponding office in the north building, skipped a couple scheduled tech visits to show that the fiber was installed, finally showed up and said "Whoops we ran the fiber in the wrong building, we need a few more months." In the next call with the broker, the project manager apologized, saying that all hundred of the CenturyLink fiber projects they were currently managing were running behind schedule. I have never heard so much cold anger as when the site manager said" you mean to tell me that every single one of your Centurylink projects is behind schedule, and you never thought to mention that once in the last 6 months?" The fiber line was cancelled and the broker was fired.
|
|
#
?
Feb 28, 2019 20:31
|
|
|
|
| # ? Jun 10, 2024 09:24 |
|
|
Yeah, given most telecom companies' terrible communication practices, I would be hesitant to put yet another layer in what is typically a poo poo sandwich. Also given that we don't really make changes or install new services that often (maybe once every 2-3 years), not sure I see the value. Ugh CenturyLink.. We ordered both them and Spectrum at a new location, and where going to go with whoever got installed first (long story short, they where both saying it would take 4-6 months to get service active, we where 4 months from opening) CenturyLink kept marking the job/order completely installed and working at every step. And then would not come back to finish it unless we called them and told them it wasn't done. Cable buried... job complete order closed! Demarc installed.... job complete, order closed again! Active pairs tagged... job complete, order closed yet again! On the 5th attempt, tech walked in building, took modem out of box and set it on top demarc and left. Didn't make sure it was active or even tag which pairs the DSL was on, didn't leave IP info, etc.. Order was marked complete again. Spectrum showed up this same day, and had service going in 2 hours. So we canceled CenturyLink. The dumbasses then called back 3 months later to schedule our installation.
|
|
#
?
Feb 28, 2019 21:42
|
|