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Inner Light posted:Looks like Apollo took them private, then they went public again. I wonder how Apollo made out in the end. I'm sure they got copious amounts of looting in there somewhere and made it out fine.
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Apr 21, 2021 21:26
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Nuclearmonkee posted:I'm sure they got copious amounts of looting in there somewhere and made it out fine. This
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Apr 21, 2021 21:27
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PCjr sidecar posted:Private Equity, baby! Yep. https://www.rackspace.com/newsroom/rackspace-become-private-company-acquisition-apollo-global-management Basically private equity can be summed up like this. https://www.youtube.com/watch?v=8L4HHPTiZN8 They are going to bankrupt your company while trying to extract every bit of value out of it they can before the companies credit and reputation is worth nothing.
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Apr 21, 2021 21:27
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I work at a company propped up by a fuckton of PE. It’s a 1200 person company that hired 100 people last quarter lol
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Apr 21, 2021 21:30
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https://codeup.com/codeup-acquires-rackspace-cloud-academy/ Lol. Rackspace academy was backed by the city government and state government as a school. So yeah. Apollo.
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Apr 21, 2021 21:41
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Biowarfare posted:Wasn't rackspace some kind of ultra-premium enterprise hosting provider that everyone flocked to, what happened and why is it seemingly an absolute joke now? Because you can use a $25 linode instead of a $450/month dell power edge to run your company’s Wordpress support And, FANATICAL SUPPORT turned into a bunch of know-nothings with six support chat windows open
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Apr 21, 2021 22:02
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The Rackspace office in Hayes throws fantastic Halloween parties. There's nice people working there. They've gone really deep into multi-cloud for some reason.
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Apr 21, 2021 23:37
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I continue to slowly grope my way towards a sustainable network automation environment where people who aren't me occasionally write some code. Most of that is not happening, but I'm getting better at it, which is nice. I'm still largely living in the "Python scripts I wrote myself that run from my laptop" world, though, and I am interested in moving to a better system. A lot of the articles and training videos I've read/watched seem to be aimed really hard at software development companies, and the material reflects that. it's harder for me to see how to apply some of it to my pure operations world. What does a CI/CD pipeline look like in network operations? I understand that I would have some kind of THINGS in some kind of version control repo like github, and I would have unit tests of some kind in either a built-in system like Github Actions or a separate service like Jenkins, but that's about where my level of understanding drops me off. Would the THINGS be stuff like my jinja2 templates? My Python scripts? JSON files describing the VLANs we use? I guess a list of nodes at different sites in something like YAML? What does a unit test for a jinja2 template look like? When you have a setup like this, what does it look like when someone on the team wants to use one of the scripts you wrote? Do they just... clone the repo to a local machine? As I type this, I'm thinking maybe you have a server built as a script host that keeps up to date from the master branch and everyone runs all their scripts from there? I have no idea if there's some kind of automated way to keep a host like that up to date, I guess that's where Github Actions or Jenkins comes in? Part of my problem is that my sites are almost all standardized, but I still have a few special snowflake sites that I can't get away from. I hate it but I also don't have the power to change it myself, although I am making a push for more standardization.
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Apr 22, 2021 00:00
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Generally you’re going to have a repo and then agents that are performing the code deployments. This could be a couple servers you’re maintaining or a service like Azure DevOps. DevOps will run your deploys on semi ephemeral workers using an OS you designate with no management on your part, unless you’re deploying on prem then you need to deploy self hosted agents you manage yourself which I’m not a fan of. If you aren’t really deploying code and are instead executing scripts for infrastructure I’ve found repos useful because the IAC has a code like structure and things like terraform are folder based anyways. You can teach yourself some git commands and have a really easy to download and update set of IAC and ensure code is reviewed. But you aren’t really integrating and deploying code IME so the usefulness of release pipelines and whatnot may be questionable.
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Apr 22, 2021 00:25
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what hardware? couple of the cisco things, mikrotik, etc have terraform providers. you can commit terraform files to git, protect the main branch, and have ci/cd run terraform with injected credentials/envvars. refuse to let normal people get access to them, all configs go through source control and are executed by the terraform cicd runner for changes.
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Apr 22, 2021 00:25
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If you have to schedule interviews or whatever I highly recommend Calendly, a product I came across on my own job hunt. Even the free tier is great for this stuff. Just send them a link and they can pick a free spot on my calendar. On that note, I have to interview two people this week for helpdesk. This is a short 30min chat. As far as questions go, I have: Tell me about your professional background. Talk about a time you dealt with someone who was frustrated/angry, how did you handle it? What’s a technical accomplishment what you’re proud of? What are your hobbies and interests? I figured from there if we did a follow-up call I could go through some basic tech questions, something like ‘user is reporting app X isn’t working’ and see how they would walk through troubleshooting the issue. This is literally my first time doing this, so feedback or suggestions are welcome.
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Apr 22, 2021 00:25
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i am a moron posted:Generally you’re going to have a repo and then agents that are performing the code deployments. This could be a couple servers you’re maintaining or a service like Azure DevOps. DevOps will run your deploys on semi ephemeral workers using an OS you designate with no management on your part, unless you’re deploying on prem then you need to deploy self hosted agents you manage yourself which I’m not a fan of. Yeah but like... what do the nuts and bolts of this look like? What are the actual artifacts that you put up in your repos when you're talking about physical network hardware? What do your unit tests look like, how do you actually use the stuff in your repos? Biowarfare posted:what hardware? couple of the cisco things, mikrotik, etc have terraform providers. you can commit terraform files to git, protect the main branch, and have ci/cd run terraform with injected credentials/envvars. refuse to let normal people get access to them, all configs go through source control and are executed by the terraform cicd runner for changes. I'll take a look at this, thanks. We have a mix of old and new hardware, but the new stuff is all Cisco and the old stuff is very old and due for replacement and I'm not too fussed if I can't get a better solution for it than the stuff I wrote. EDIT: Spring Heeled Jack posted:If you have to schedule interviews or whatever I highly recommend Calendly, a product I came across on my own job hunt. Even the free tier is great for this stuff. Just send them a link and they can pick a free spot on my calendar. One of the few "technical" (for certain values of technical) interview questions I've ever gotten that I thought was worth a drat was for my first ever desktop support gig. It was along the lines of "You get a call that a printer isn't working. What do you do?" A good answer to a question like this, to me, is one that talks about scoping the problem (what does "isn't working" mean?) and ruling possible causes in and out. It's helpdesk, your candidates aren't going to be brilliant engineers (yet), but in my opinion a troubleshooting mindset is the key to being good at the technical aspects of the job. guppy fucked around with this message at 01:38 on Apr 22, 2021 |
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Apr 22, 2021 01:34
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22 Eargesplitten posted:I loving hate that question. Troubleshooting is like 90% of what I do, none of it really stands out to me off the top of my head. Okay. I want to get you talking about work you've done, give you a chance to look good, and fill me in on something you're good at. What do I ask you ?
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Apr 22, 2021 04:06
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mllaneza posted:Okay. I want to get you talking about work you've done, give you a chance to look good, and fill me in on something you're good at. What do I ask you ? Troubleshooting anything is really just cleaning up someone's mess. "I was polite to a C level as I did basic helpdesk work, they couldn't be trusted [because the organization is a mess]. It mattered more then any previous years of quality work."
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Apr 22, 2021 04:14
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One of my favorite interview questions was too have a candidate white board their home network, and then what they would like to have it be. You can get a lot out of how someone explains what they have at home and why, it can really reveal how they understand things or what they can envision.
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Apr 22, 2021 05:14
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kensei posted:One of my favorite interview questions was too have a candidate white board their home network, and then what they would like to have it be. You can get a lot out of how someone explains what they have at home and why, it can really reveal how they understand things or what they can envision. What would your response be to "[linksys router] -> [home pc]" "I do this all day at work I don't want to gently caress with networking at home"
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Apr 22, 2021 05:15
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Submarine Sandpaper posted:Troubleshooting anything is really just cleaning up someone's mess. "Go on..." Actually, no. That's too close to inviting someone to badmouth a previous employer. I just want people to tell me about actual, specific stuff they've done. I don't care if it was reorganizing the coffee system, that would show initiative and working towards the common good of the group. I'm still taking suggestions for alternative ways to get that out of people. In other news, I got to do something fun as a sort-of supervisor today. I was in a meeting with a couple of scientists, laying out the options between "buy a huge box with a big GPU and gobs of RAM" and "provision a VM that meets the vendor's recommended specs". (We want them to go with the VM). One of them asked about some of the contract techs we have in on a big project, they're pitching in on simple tickets and doing tech refreshes as the project ramps up. Then she said she was really happy with how they'd handled the work. I passed that along to them in an email and I feel like I've notched an achievement. We've got a project meeting tomorrow, so I get to make it public too.
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Apr 22, 2021 05:15
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Biowarfare posted:What would your response be to "[linksys router] -> [home pc]" "I do this all day at work I don't want to gently caress with networking at home" You don't have a smart home device, tv, game system? If money was no object what would you have? Not a disqualifier but the people who answered like that and refused to expand usually didn't move on for other reasons.
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Apr 22, 2021 05:27
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My legitimate though boring answer to if money was no object would be to hire someone to do BGP, 10G+ WAN, etc. so I didn't have to do it myself.
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Apr 22, 2021 05:31
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kensei posted:You don't have a smart home device, tv, game system? If money was no object what would you have? I mean, is it gonna be more complex than combo router -> various nodes? I mean if I was asked that in an actual interview I'd probably make up something about aspiring to a giant lab setup or some such bs, but honestly giving me more money to throw at my network just makes me upgrade my router to whatever is fastest and hire dudes to run drops so I don't have wires just running along the wall.
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Apr 22, 2021 05:43
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Not to dogpile but I don’t like that question because I hate technology and I have a large amount of disdain for my home network. My answer would be my ideal home network would be the guest wifi at the hotel in the Bahamas I’m staying at - it has enough bandwidth to watch porn or Netflix on my phone and I don’t manage it. Not that I’d do either of those those things when I’m getting lit on the beach
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Apr 22, 2021 05:49
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Those are fair replies. Lol
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Apr 22, 2021 06:10
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kensei posted:Those are fair replies. Lol i think it's an alright question. actual enthusiasm for tech is probably a plus, but the ability to fake it seems p necessary for lasting in IT.
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Apr 22, 2021 06:14
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This was also for a NOC position, so networking was a thing we were looking to validate at least an interest in. Today I might still ask it but I would probably not weight it as much.
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Apr 22, 2021 06:38
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I work in networking and I enjoy my work. My home network is also a single consumer wireless router, a desktop PC and printer plugged into it, and a smattering of wireless laptops, game consoles, and streaming devices. I am happy with it the way it is. The wireless covers my small house fully, the switchports on the router are gigabit, and most importantly, it's simple. I know people who have Ubiquiti or other setups with separate VLANs etc. and they work, but I don't have a need for any of that, and I think unnecessary complexity makes things difficult for no gain. The only thing I would change is running lines to the other rooms, which I would necessitate a patch panel to be done properly.
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Apr 22, 2021 10:09
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My home network has one more VLAN than it should. Because I'm testing out a pfsense router on a Lenovo M92p Tiny that only has one physical NIC  (It works surprisingly well)
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Apr 22, 2021 11:01
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Sickening posted:Worrying about password complexity for 40 hours a week and attachments in email. no need to call me out like that
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Apr 22, 2021 11:54
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SMEGMA_MAIL posted:no need to call me out like that I'm sure you do other important things like running default nessus scans and mailing teams the report with no context while creating high prio incidents/problems for it in the ticketing system. Right?
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Apr 22, 2021 12:20
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Shh don’t tell anyone I’m two weeks into this gig and I’ve done about four hours of actual work
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Apr 22, 2021 12:35
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LochNessMonster posted:I'm sure you do other important things like running default nessus scans and mailing teams the report with no context while creating high prio incidents/problems for it in the ticketing system. Right? I have two teams doing this for me. My local group forwarding their scans, and the parent organization running their scans to make sure we're keeping on top of our scans.
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Apr 22, 2021 12:59
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It's important to scan internal infrastructure and then flag issues when services use certs signed by an internal CA that is trusted in the organisation but not by the laptop of whoever was sent in to do the scan.
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Apr 22, 2021 13:08
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LochNessMonster posted:I'm sure you do other important things like running default nessus scans and mailing teams the report with no context while creating high prio incidents/problems for it in the ticketing system. Right? My goal is to do those things.
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Apr 22, 2021 13:44
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kensei posted:One of my favorite interview questions was too have a candidate white board their home network, and then what they would like to have it be. You can get a lot out of how someone explains what they have at home and why, it can really reveal how they understand things or what they can envision. If they start talking about their pihole will you be offended? 
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Apr 22, 2021 13:48
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Biowarfare posted:What would your response be to "[linksys router] -> [home pc]" "I do this all day at work I don't want to gently caress with networking at home" Simple. You lie and say you have some ridiculous poo poo at home.  Draw that from memory, and at the last minute add a DMZ for your kids Xbox
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Apr 22, 2021 14:09
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kensei posted:One of my favorite interview questions was too have a candidate white board their home network, and then what they would like to have it be. You can get a lot out of how someone explains what they have at home and why, it can really reveal how they understand things or what they can envision. My old boss asked the question, "Tell me about your home computer" The correct answer was to brag about something you recently built yourself, bonus points if you used an AMD chip, more bonus points if you mentioned you have 6 other computers. I provided the worst answer, "I have a 13-inch MacBook". Still got hired, though. One kid said he had an HP laptop he got for college or christmas. Dug his hole even deeper when he didn't know what version of Windows was running on it.
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Apr 22, 2021 14:12
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Bob Morales posted:Simple. You lie and say you have some ridiculous poo poo at home. All that ISP resilience for a single switch and firewall
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Apr 22, 2021 14:26
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Thanks Ants posted:All that ISP resilience for a single switch and firewall But you see it's a Sonicwall.
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Apr 22, 2021 14:44
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Thanks Ants posted:All that ISP resilience for a single switch and firewall Six months in Asus stops releasing updates for the $400 router shaped like a stealth bomber and it becomes a IoT bitcoin miner for a teenager in Ukraine.
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Apr 22, 2021 14:46
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Contingency posted:Six months in Asus stops releasing updates for the $400 router shaped like a stealth bomber and it becomes a IoT bitcoin miner for a teenager in Ukraine. That's why I buy my routers from Latvia, they know how to deal with former soviet states.
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Apr 22, 2021 14:55
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xzzy posted:That's why I buy my routers from Latvia, they know how to deal with former soviet states. We actually had one customer's MSP use MikroTik. They did the job, but hinging device support on a combined Linux/network guy seemed to be risky.
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Apr 22, 2021 15:04
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