|
Internet Explorer posted:Another SH/SC success story! The goonjob pipeline: [GWS] Restaurant industry thread > [SH/SC] IT industry thread > ????? not sure where DPPH fits here but it's probably lateral to GWS
|
# ? Jun 11, 2022 02:42 |
|
|
# ? May 25, 2024 13:44 |
|
devmd01 posted:Hell yeah it is! Some days I’d love to get out of IT and maybe I’m lacking in imagination but why go to a different career when this one pays incredibly well and most days is generally really easy? Thanks Ants posted:I can’t think of other career paths (other than CEO I guess) where you can work from home and sometimes do nothing for an entire day if nobody needs you for anything. Even most C-levels have to keep up the act by having meetings. I've had enough lovely jobs in various industries to know that I currently have it good in IT.
|
# ? Jun 11, 2022 02:55 |
|
Thanks Ants posted:I can’t think of other career paths (other than CEO I guess) where you can work from home and sometimes do nothing for an entire day if nobody needs you for anything. Even most C-levels have to keep up the act by having meetings. Yeah I have been eyeing some things, but then you realize how you'd just get payed way less and just stick with IT. I might give up some salary at some point to make it a bit more cushy or reduce hours or something.
|
# ? Jun 11, 2022 04:12 |
|
SEKCobra posted:Yeah I have been eyeing some things, but then you realize how you'd just get payed way less and just stick with IT. I might give up some salary at some point to make it a bit more cushy or reduce hours or something. My experience has been the more I get paid, the less work I actually have do. There's a moderate level of meetings I have to attend, but it's currently below my bullshit threshold. It beats the gently caress out of destroying my body with physical labor. Genetics did a good enough job of that already.
|
# ? Jun 11, 2022 04:38 |
|
Wizard of the Deep posted:My experience has been the more I get paid, the less work I actually have do. There's a moderate level of meetings I have to attend, but it's currently below my bullshit threshold. While I tend to agree, the only way up for me would be management and I don't want that. It woulf probably be less actual work, but I hate the versions I have seen so far. I don't want to be responsible for everyone's failings, I'll own my own and that's it.
|
# ? Jun 11, 2022 14:40 |
|
Lot's of orgs offer staff+ IC advancement now, but its not everywhere
|
# ? Jun 11, 2022 15:57 |
|
SEKCobra posted:While I tend to agree, the only way up for me would be management and I don't want that. It woulf probably be less actual work, but I hate the versions I have seen so far. I don't want to be responsible for everyone's failings, I'll own my own and that's it.
|
# ? Jun 11, 2022 16:20 |
|
SEKCobra posted:While I tend to agree, the only way up for me would be management and I don't want that. It woulf probably be less actual work, but I hate the versions I have seen so far. I don't want to be responsible for everyone's failings, I'll own my own and that's it. That might make you a good manager... Maybe.
|
# ? Jun 11, 2022 17:01 |
|
Canuck-Errant posted:The goonjob pipeline: On top, of course.
|
# ? Jun 13, 2022 12:36 |
|
Email from database vendor (99% of my job is running the servers for this database): Database product <next LTS> will not be supported on <platform we run>. <current LTS> version will be supported into 2028. Still got the number for that truck driving school? 6 years seems like a long time, but for an architectural or database backend change, that's about 13sec, give or take 11 sec.
|
# ? Jun 14, 2022 22:10 |
|
Driving truck is not looking so hot as a career option right now either.
|
# ? Jun 15, 2022 03:44 |
|
Winifred Madgers posted:Driving truck is not looking so hot as a career option right now either. True. But that was a reference to something else 😂
|
# ? Jun 15, 2022 03:45 |
|
Travelling through life, there's a lot of bumps and dips I always seem to fall I into, Climbing out, only to get hit by some supermarket-produce-carrying, diesel, eighteen-wheeler.
|
# ? Jun 15, 2022 04:04 |
|
AlexDeGruven posted:Still got the number for that truck driving school? Thanks Mav.
|
# ? Jun 16, 2022 01:34 |
|
Buddy that got my old job got yelled at by the owner for kicking his feet up on his desk and releasing the other day
|
# ? Jun 16, 2022 09:55 |
|
What did they release?
|
# ? Jun 16, 2022 20:42 |
|
|
# ? Jun 17, 2022 21:25 |
|
My wife once freaked out because her tablet screen wouldn't come on. She was wearing polarized sunglasses and had the tablet turned exactly to the angle that matched the screen was blacked out.
|
# ? Jun 18, 2022 03:07 |
|
n0tqu1tesane posted:My wife once freaked out because her tablet screen wouldn't come on. She was wearing polarized sunglasses and had the tablet turned exactly to the angle that matched the screen was blacked out.
|
# ? Jun 18, 2022 03:20 |
|
For me, it happens when I turn the phone to landscape mode.
|
# ? Jun 18, 2022 04:20 |
poo poo, I knew I shouldn't have paid my Lasik guy for that "polarization upgrade"
|
|
# ? Jun 18, 2022 04:34 |
|
You can get surgery to never be able to see a screen ever again? Where do I sign up?
|
# ? Jun 18, 2022 09:58 |
|
Jeoh posted:You can get surgery to never be able to see a screen ever again? Where do I sign up?
|
# ? Jun 18, 2022 10:42 |
|
What's the Latin translation for "Save yourself from helpdesk"?
|
# ? Jun 19, 2022 23:43 |
|
Volmarias posted:What's the Latin translation for "Save yourself from helpdesk"? Libera te tutemet ex inferis. Same as in the film.
|
# ? Jun 20, 2022 16:58 |
|
I was just forwarded Copy of Copy of PASS DOWN JAG 06_20_22 (version 1) (version 1).xlsx this afternoon.
|
# ? Jun 20, 2022 21:21 |
|
At a project meeting just now: Project Tech: "We really need make sure that we're asking about size preferences when quoting equipment to customers. We had a huge problem with a printer we ordered for %client% not fitting where the old printer was." Me: "We already have a process for this. There's a checklist of questions we're supposed to run through with every customer that wants new equipment that asks all of this. I made it myself and technicians are supposed to be following this process." Project Manager: "Yeah we really need to nail down a process for this. Let's schedule a meeting with [everyone except larches] and come up with something." Me: "We already have a process for this. Everyone should follow the established process." Technology Director: "Well we aren't doing a lot of stuff we should be doing." Me: "Not helpful, we need to retrain on the established process with technicians at the next helpdesk huddle. This is a concrete action item that can be scheduled for next week." Project Manager: "Yeah, let's schedule a meeting with [everyone except larches] and come up with something." Me: EDIT: I just outlined the whole process in Teams in a very self-serving and petulant way and I'm about to Rip and Tear™ these fools when this promotion goes through. A Frosty Witch fucked around with this message at 22:31 on Jun 23, 2022 |
# ? Jun 23, 2022 21:54 |
|
undocumented processes, no processes, I get that kind of poo poo deliberately overlooking them, even when someone is pointing to it right there? fuuuuuuuuuuck
|
# ? Jun 24, 2022 15:21 |
|
Potato Salad posted:undocumented processes, no processes, I get that kind of poo poo I bet the "problem" with the existing process is that the project manager wouldn't get the credit for it.
|
# ? Jun 24, 2022 15:31 |
|
I had the same thing happen with multiple managers, where I would point at an already established solution people weren't following and they just wouldn't acknowledge it but rather let the problem fester.
|
# ? Jun 24, 2022 16:00 |
|
ponzicar posted:I bet the "problem" with the existing process is that the project manager wouldn't get the credit for it. And they're on the hook for every case where it wasn't followed.
|
# ? Jun 24, 2022 16:43 |
|
I had a meeting with multiple directors and a vendor who is getting us improve the ticketing system and brought up how bad it is people try to bypass using it as the source of truth with the status of work and just do everything in email chains, the vendors agreed how important fixing that is. Two Directors who were there (including mine) were in an email chain asking for an update about a ticket (which was resolved for hours but they had not bothered to look). People talk about how important process is and then think it doesn't apply to them because they want answers.
|
# ? Jun 24, 2022 18:04 |
|
Our ticket system is such a mess to use that every department started making their own tools to start interfacing with remedy to avoid having to have the users use it directly. You can imagine the end result.
|
# ? Jun 24, 2022 20:18 |
|
I try to do the knowledge share stuff with our helpdesk team which includes SharePoint pages to document things clearly, and Teams meetings to introduce new concepts, and ultimately when all of that is ignored or forgotten I just remind myself that it's not affecting me in any way - it's only making things harder for the team that are meant to be supporting things, and getting worked up about it is unhelpful. Just make sure that my rear end is covered. Someone buying a PoE switch that doesn't have a high enough power budget? Well you were provided with single page overview of the models of switch we supply, their port count and PoE budgets listed, and pointers provided instructing you to check the PoE budget if you're intending on loading the thing up with access points. If you still quoted the wrong one then that sucks to be you. Didn't bother labelling the ports when you deployed the switch like you were told to do? I know how to get the LLDP/CDP data out of it to figure out what is plugged in where if necessary, you don't, so you're going to have to drive out to the location to check, not my issue.
|
# ? Jun 24, 2022 23:15 |
|
Thanks Ants posted:I try to do the knowledge share stuff with our helpdesk team which includes SharePoint pages to document things clearly, and Teams meetings to introduce new concepts, and ultimately when all of that is ignored or forgotten I just remind myself that it's not affecting me in any way - it's only making things harder for the team that are meant to be supporting things, and getting worked up about it is unhelpful. Just make sure that my rear end is covered. Even after double-digit years in IT this is still a lesson I have to work on ingraining, because the job is so very much about helping people that it is really difficult to set the boundary and say "no, I already helped you, I solved your problem, I even made sure you wouldn't develop a new problem if you followed my instructions, but you did not follow my instructions, created said new problem, and now are trying to make it my problem. It is, in fact, not my problem - you need to fix it yourself and whether or not this successfully teaches you to follow the instructions next time is, once again, entirely up to you."
|
# ? Jun 25, 2022 00:17 |
|
minusX posted:I had a meeting with multiple directors and a vendor who is getting us improve the ticketing system and brought up how bad it is people try to bypass using it as the source of truth with the status of work and just do everything in email chains, the vendors agreed how important fixing that is. This happens so often it's maddening. And then "brilliant" people propose stupidly convoluted technology "solutions" for obvious policy problems instead of, oh I don't know, enforcing the loving policy.
|
# ? Jun 25, 2022 01:20 |
|
larchesdanrew posted:At a project meeting just now:
|
# ? Jun 25, 2022 01:23 |
|
larchesdanrew posted:At a project meeting just now: It just means they don't actually want it fixed, they just want to talk about it being fixed.
|
# ? Jun 25, 2022 01:27 |
|
SyNack Sassimov posted:Even after double-digit years in IT this is still a lesson I have to work on ingraining, because the job is so very much about helping people that it is really difficult to set the boundary and say "no, I already helped you, I solved your problem, I even made sure you wouldn't develop a new problem if you followed my instructions, but you did not follow my instructions, created said new problem, and now are trying to make it my problem. It is, in fact, not my problem - you need to fix it yourself and whether or not this successfully teaches you to follow the instructions next time is, once again, entirely up to you." Doesn’t this inevitably lead to one’s manager asking them to be a team player/blaming the process somehow/promising the user it will be made right?
|
# ? Jun 25, 2022 11:59 |
|
|
# ? May 25, 2024 13:44 |
|
You can’t really do much about poo poo management other than change jobs. I would be approaching burning myself out by the end of Monday when I cared about whether other people in the team were doing things according to the company SOPs and it was getting unhealthy. It takes effort not to care but it’s possible to do it while looking outwardly helpful and avoiding accusations of being awkward (writing documentation, sending people links to documents when they ask questions rather than answering them for the 5th time).
|
# ? Jun 25, 2022 14:19 |