[SPAM] FW: RE: The logs could do with a courtesy flush

The Something Awful Forums > Archives > Comedy Goldmine > The Goodmine > [SPAM] FW: RE: The logs could do with a courtesy flush

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Methylethylaldehyde: Oct 23, 2004; BAKA BAKA

Guy Axlerod posted:

It's not really a server if it doesn't have a Tolkien name.

My network still has an ISENGARD and BARADDUR listed in the server records in the AD DNS. God drat I cannot wait to dumpster that entire domain and move to AAD forever.

# ? Aug 1, 2022 21:19

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# ? May 24, 2024 23:49

i am a moron: Nov 12, 2020; "I think if there’s one thing we can all agree on it’s that Penn State and Michigan both suck and are garbage and it’s hilarious Michigan fans are freaking out thinking this is their natty window when they can’t even beat a B12 team in the playoffs lmao"

I have a client with a really overdone naming convention that keeps spitting out servers that start off with �oval office� and it will never stop cracking me up

# ? Aug 1, 2022 21:39

Soylent Pudding: Jun 22, 2007; We've got people!

i am a moron posted:

I have a client with a really overdone naming convention that keeps spitting out servers that start off with �oval office� and it will never stop cracking me up

Australia has computers?

# ? Aug 1, 2022 21:40

Wibla: Feb 16, 2011

Soylent Pudding posted:

Australia has computers?

Sure, they put spiders in a box.

# ? Aug 1, 2022 22:49

TWBalls: Apr 16, 2003; My medication never lies

Wibla posted:

Sure, they put spiders in a box.

Does that make them 8bit computers?

*ducks rotten tomatoes*

# ? Aug 1, 2022 22:57

Methylethylaldehyde: Oct 23, 2004; BAKA BAKA

TWBalls posted:

Does that make them 8bit computers?

*ducks rotten tomatoes*

Nah, but they have the market cornered in SaaS offerings, both Spiders as a Service, and Services accomplished amidst Spiders. The competition doesn't have a leg to stand on!

# ? Aug 1, 2022 23:03

GreenNight: Feb 19, 2006; Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

I thought all the SaaS offerings were right outside Vegas.

# ? Aug 1, 2022 23:09

RFC2324: Jun 7, 2012; http 418

the best thing about enterprise java apps is watching the logs and just being :stonk:

# ? Aug 2, 2022 00:14

Zorak of Michigan: Jun 10, 2006

Sirotan posted:

We had a device naming convention that started with the acronym for the department that owned the device. This allowed us to quickly determine which support group was responsible for it just from the name. Worked great and saved a lot of time.

As of last month the official policy is that all device names are to be (e.g.) "N-[serial]" and to figure out who the gently caress owns the thing we have to rely on our 100% manual input 0% automated inventory system. We've got, like, 9k end user devices. This also broke several scripts that were dependent on device name to allocate devices into groups for certain load balancing tasks and permissions management. I only learned about the naming change once those scripts started breaking, because nobody actually announced this change until a month after it was made official. Why yes I'm still incredibly mad about it.

If you work for someone named Ron, I will feel disproportionately vindicated.

# ? Aug 2, 2022 01:33

bell jar: Feb 25, 2009

Soylent Pudding posted:

Australia has computers?

Yes, but our keyboards are upside down

# ? Aug 2, 2022 02:41

Sirotan: Oct 17, 2006; Sirotan is a seal.

Zorak of Michigan posted:

If you work for someone named Ron, I will feel disproportionately vindicated.

Luckily (?) no Ron's here.

# ? Aug 2, 2022 04:22

Entropic: Feb 21, 2007; patriarchy sucks

Guy Axlerod posted:

It's not really a server if it doesn't have a Tolkien name.

That nerd poo poo is embarassing

*proceeds to name all the demo users in our test PBX poo poo like "ianthe tridentarius"*

# ? Aug 2, 2022 04:23

Zorak of Michigan: Jun 10, 2006

That's good for you anyway. At Umich in the late 90s, I had a boss who decided one day that our naming scheme based on beers was not good enough and we needed something new. I don't think we had even a dozen servers all told back then, but he was convinced this was a problem and not taking pushback. The sysadmin culture in place at the time was, "we are well below market pay, everyone knows it, and so we're allowed to be idiosyncratic." The meeting culminated at

Boss: "It's just... There's such a thing as looking professional."
SA: "And there's such a thing as being a loving idiot."

# ? Aug 2, 2022 04:29

A Frosty Witch: Apr 21, 2005; I was just looking at it and I suddenly got this urge to get inside. No, not just an urge - more than that. It was my destiny to be here; in the box.

So after my disastrous proposal that I take charge of helpdesk because they are loving awful and not following processes, and after the owner and operations director informing me that everything is fine, I decided to cut tie with babysitting service desk. I'm focused entirely on my onboarding clients and developing processes for my department. They can sink or swim on their own if that's how they want it.

Literally a week after I stopped hand-holding them the customer I am STILL ONBOARDING is being placed in a Service Improvement Plan because both help desk and the project team are basically ignoring them and they're rethinking their decision to hire us.

Unreal.

The operations manager is having me join him on a meeting with the client to smooth things over and develop our SIP. No one on service desk. No on on projects.

Me.

The person they told to gently caress off when it comes to managing helpdesk.

Gonna submit twice as many job applications today :rolleyes:

# ? Aug 2, 2022 14:44

Thanks Ants: May 21, 2004; #essereFerrari

They are taking the piss, they only want your involvement when there's poo poo to clean up

# ? Aug 2, 2022 15:07

A Frosty Witch: Apr 21, 2005; I was just looking at it and I suddenly got this urge to get inside. No, not just an urge - more than that. It was my destiny to be here; in the box.

Basically. I'm giving them bare minimum. Camera is off, mic is off. I'll attend cause that means I can charge the company 2 hours of admin time and gently caress off the rest of the day.

# ? Aug 2, 2022 15:21

Roundboy: Oct 21, 2008

Sounds exactly why I changed roles at my current company. Gave me gently caress all for day to day work or even acknowledged my SME status, but when poo poo hits the fan, my name is the one on everybody's lips to fix it.

Then after the crisis is over I am once again sidelined and my boss was hard pressed to think i know anything

# ? Aug 2, 2022 15:41

Arquinsiel: Jun 1, 2006; "There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

If you can convince them to pay you a retainer to be the poo poo-fixer and do nothing else for your time that'd be pretty sweet though.

# ? Aug 2, 2022 15:51

A Frosty Witch: Apr 21, 2005; I was just looking at it and I suddenly got this urge to get inside. No, not just an urge - more than that. It was my destiny to be here; in the box.

That's the dream and it's honestly what I excel at. Show me an absolute poo poo-show, whether it's a one -off or a business as a whole and I can have it fixed up and whipped into shape in no time.

Maybe I should just freelance as a consultant :shrug:

# ? Aug 2, 2022 15:54

Arquinsiel: Jun 1, 2006; "There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

Larches Industries: Professional Fan Cleaning.

# ? Aug 2, 2022 15:59

Wizard of the Deep: Sep 25, 2005; Another productive workday

Larches' Professional Cleaning: What We Do Is Not Your Concern.

# ? Aug 2, 2022 16:07

Darchangel: Feb 12, 2009; Tell him about the blower!

larchesdanrew posted:

So after my disastrous proposal that I take charge of helpdesk because they are loving awful and not following processes, and after the owner and operations director informing me that everything is fine, I decided to cut tie with babysitting service desk. I'm focused entirely on my onboarding clients and developing processes for my department. They can sink or swim on their own if that's how they want it.

Literally a week after I stopped hand-holding them the customer I am STILL ONBOARDING is being placed in a Service Improvement Plan because both help desk and the project team are basically ignoring them and they're rethinking their decision to hire us.

Unreal.

The operations manager is having me join him on a meeting with the client to smooth things over and develop our SIP. No one on service desk. No on on projects.

Me.

The person they told to gently caress off when it comes to managing helpdesk.

Gonna submit twice as many job applications today

What the actual gently caress?
That's just... are they blind AND stupid?

Arquinsiel posted:

Larches Industries: Professional Fan Cleaning.

I loving love that. It says so much for those that get it.

# ? Aug 2, 2022 16:09

Data Graham: Dec 28, 2009; 📈📊🍪😋

Darchangel posted:

I loving love that. It says so much for those that get it.

I guess I'll ask for what this is a reference to then. I assume it's something along the same lines as the "$5 to kick the machine, $95 to know where to kick the machine" story

# ? Aug 2, 2022 16:38

Arquinsiel: Jun 1, 2006; "There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

Data Graham posted:

I guess I'll ask for what this is a reference to then. I assume it's something along the same lines as the "$5 to kick the machine, $95 to know where to kick the machine" story

The machine is yourself, as you will soon realise. What might get on a fan that would result in it needing to be cleaned? Possibly at high velocity.

# ? Aug 2, 2022 16:48

Data Graham: Dec 28, 2009; 📈📊🍪😋

Ha. OK lol

# ? Aug 2, 2022 16:50

Volmarias: Dec 31, 2002; EMAIL... THE INTERNET... SEARCH ENGINES...

Arquinsiel posted:

Larches Industries: Professional Fan Cleaning.

Wizard of the Deep posted:

Larches' Professional Cleaning: What We Do Is Not Your Concern.

Arquinsiel posted:

The machine is yourself, as you will soon realise. What might get on a fan that would result in it needing to be cleaned? Possibly at high velocity.

I would honestly assume that it's less the fan that needs to be cleaned as it is everything around the fan in the splash zone.

# ? Aug 2, 2022 19:18

theparag0n: May 5, 2007; INITIATE STANDING FLIRTATION PROTOCOL beep boop

larchesdanrew posted:

The operations manager is having me join him on a meeting with the client to smooth things over and develop our SIP. No one on service desk. No on on projects.

Sounds like an excellent opportunity for you and the customer you're onboarding to ask some difficult questions of the operations manager.

# ? Aug 2, 2022 19:56

Arquinsiel: Jun 1, 2006; "There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

Volmarias posted:

I would honestly assume that it's less the fan that needs to be cleaned as it is everything around the fan in the splash zone.

That's just business process stuff. The "fan" in this metaphor is the IT infrastructure and the IT processes.

# ? Aug 2, 2022 19:58

RFC2324: Jun 7, 2012; http 418

Completely irrelevant to anything else, but I just discovered that the outlook mobile app has pride themes

you know, if you want your email to be pink and blue or something

# ? Aug 2, 2022 21:56

Happiness Commando: Feb 1, 2002; $$ joy at gunpoint $$

DEHUMANIZE YOURSELF AND FACE TO LARCHES

# ? Aug 2, 2022 22:08

A Frosty Witch: Apr 21, 2005; I was just looking at it and I suddenly got this urge to get inside. No, not just an urge - more than that. It was my destiny to be here; in the box.

RFC2324 posted:

Completely irrelevant to anything else, but I just discovered that the outlook mobile app has pride themes

Been rocking the pink and blue for years and I'm gonna be real sad when they get rid of it

# ? Aug 3, 2022 01:28

faptown: Dec 6, 2008

RFC2324 posted:

Completely irrelevant to anything else, but I just discovered that the outlook mobile app has pride themes

you know, if you want your email to be pink and blue or something

I had no idea this existed. Rocking the lesbian theme thanks.

# ? Aug 3, 2022 02:49

door.jar: Mar 17, 2010

theparag0n posted:

Sounds like an excellent opportunity for you and the customer you're onboarding to ask some difficult questions of the operations manager.

It may not be the right call in this situation (that's for larches to decide) but I've certainly showed up to customer meetings and (semi-)politely laid into my company alongside them.

I've also eventually used my reputation for doing this to get out of clusterfucks I don't want to be involved in by pointing out that I won't be toeing a bad company line in front of the customer and they will end up fielding questions they don't want to answer if I'm there.

# ? Aug 4, 2022 09:41

klosterdev: Oct 10, 2006; Na na na na na na na na Batman!

- User expenses Windows Home laptop because it was $100 cheaper
- User can't use their work account to log in
- Me, working for an MSP that charges $200/hr 1hr minimum to fix their poo poo 😑

# ? Aug 4, 2022 22:10

The Fool: Oct 16, 2003

oh memories of small business consulting and selling windows pro licenses + labor for a reload hand over fist because someone wanted to save $200 on a desktop

# ? Aug 4, 2022 22:33

klosterdev: Oct 10, 2006; Na na na na na na na na Batman!

It got better.

The person who used the laptop before the current user forgot their password, which was required to be entered to do the Pro upgrade. So I had to reset the system, set up a temporary account, do the Pro upgrade, join Azure and switch over to the user account, then set up their software all over again, all while on the clock.

# ? Aug 4, 2022 23:24

A Frosty Witch: Apr 21, 2005; I was just looking at it and I suddenly got this urge to get inside. No, not just an urge - more than that. It was my destiny to be here; in the box.

A text message from a client comes in.

"Our email isn't working at all, did you not get our email?"

I tell them, no, I didn't get their email if their email isn't working.

"Oh, that makes sense, what do you think the problem is?"

I ask them what error they are seeing or if they can explain the problem.

"We sent you screenshots"

I inform them they haven't come through the text yet.

"We emailed them, did you not get them?"

:bang:

# ? Aug 5, 2022 16:11

ssb: Feb 16, 2006; WOULD YOU ACCOMPANY ME ON A BRISK WALK? I WOULD LIKE TO SPEAK WITH YOU!!

larchesdanrew posted:

A text message from a client comes in.

"Our email isn't working at all, did you not get our email?"

I tell them, no, I didn't get their email if their email isn't working.

"Oh, that makes sense, what do you think the problem is?"

I ask them what error they are seeing or if they can explain the problem.

"We sent you screenshots"

I inform them they haven't come through the text yet.

"We emailed them, did you not get them?"

That's reminiscent of when a director publicly demanded that we give 24 hour notice of unplanned service outages.

# ? Aug 5, 2022 17:36

Darchangel: Feb 12, 2009; Tell him about the blower!

larchesdanrew posted:

A text message from a client comes in.

"Our email isn't working at all, did you not get our email?"

I tell them, no, I didn't get their email if their email isn't working.

"Oh, that makes sense, what do you think the problem is?"

I ask them what error they are seeing or if they can explain the problem.

"We sent you screenshots"

I inform them they haven't come through the text yet.

"We emailed them, did you not get them?"

That's a classic!

# ? Aug 5, 2022 22:42

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# ? May 24, 2024 23:49

TITTIEKISSER69: Mar 19, 2005; SAVE THE BEES
PLANT MORE TREES
CLEAN THE SEAS
KISS TITTIESS

Is there a term for software that people are using but IT has no knowledge or documentation of?

# ? Aug 12, 2022 16:48

The Something Awful Forums > Archives > Comedy Goldmine > The Goodmine > [SPAM] FW: RE: The logs could do with a courtesy flush

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