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Guy Axlerod posted:It's not really a server if it doesn't have a Tolkien name. My network still has an ISENGARD and BARADDUR listed in the server records in the AD DNS. God drat I cannot wait to dumpster that entire domain and move to AAD forever.
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# ? Aug 1, 2022 21:19 |
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# ? May 25, 2024 13:35 |
I have a client with a really overdone naming convention that keeps spitting out servers that start off with ‘oval office’ and it will never stop cracking me up
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# ? Aug 1, 2022 21:39 |
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i am a moron posted:I have a client with a really overdone naming convention that keeps spitting out servers that start off with ‘oval office’ and it will never stop cracking me up Australia has computers?
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# ? Aug 1, 2022 21:40 |
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Soylent Pudding posted:Australia has computers? Sure, they put spiders in a box.
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# ? Aug 1, 2022 22:49 |
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Wibla posted:Sure, they put spiders in a box. Does that make them 8bit computers? *ducks rotten tomatoes*
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# ? Aug 1, 2022 22:57 |
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TWBalls posted:Does that make them 8bit computers? Nah, but they have the market cornered in SaaS offerings, both Spiders as a Service, and Services accomplished amidst Spiders. The competition doesn't have a leg to stand on!
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# ? Aug 1, 2022 23:03 |
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I thought all the SaaS offerings were right outside Vegas.
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# ? Aug 1, 2022 23:09 |
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the best thing about enterprise java apps is watching the logs and just being
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# ? Aug 2, 2022 00:14 |
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Sirotan posted:We had a device naming convention that started with the acronym for the department that owned the device. This allowed us to quickly determine which support group was responsible for it just from the name. Worked great and saved a lot of time. If you work for someone named Ron, I will feel disproportionately vindicated.
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# ? Aug 2, 2022 01:33 |
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Soylent Pudding posted:Australia has computers? Yes, but our keyboards are upside down
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# ? Aug 2, 2022 02:41 |
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Zorak of Michigan posted:If you work for someone named Ron, I will feel disproportionately vindicated. Luckily (?) no Ron's here.
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# ? Aug 2, 2022 04:22 |
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Guy Axlerod posted:It's not really a server if it doesn't have a Tolkien name. That nerd poo poo is embarassing *proceeds to name all the demo users in our test PBX poo poo like "ianthe tridentarius"*
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# ? Aug 2, 2022 04:23 |
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Sirotan posted:Luckily (?) no Ron's here. That's good for you anyway. At Umich in the late 90s, I had a boss who decided one day that our naming scheme based on beers was not good enough and we needed something new. I don't think we had even a dozen servers all told back then, but he was convinced this was a problem and not taking pushback. The sysadmin culture in place at the time was, "we are well below market pay, everyone knows it, and so we're allowed to be idiosyncratic." The meeting culminated at Boss: "It's just... There's such a thing as looking professional." SA: "And there's such a thing as being a loving idiot."
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# ? Aug 2, 2022 04:29 |
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So after my disastrous proposal that I take charge of helpdesk because they are loving awful and not following processes, and after the owner and operations director informing me that everything is fine, I decided to cut tie with babysitting service desk. I'm focused entirely on my onboarding clients and developing processes for my department. They can sink or swim on their own if that's how they want it. Literally a week after I stopped hand-holding them the customer I am STILL ONBOARDING is being placed in a Service Improvement Plan because both help desk and the project team are basically ignoring them and they're rethinking their decision to hire us. Unreal. The operations manager is having me join him on a meeting with the client to smooth things over and develop our SIP. No one on service desk. No on on projects. Me. The person they told to gently caress off when it comes to managing helpdesk. Gonna submit twice as many job applications today
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# ? Aug 2, 2022 14:44 |
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They are taking the piss, they only want your involvement when there's poo poo to clean up
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# ? Aug 2, 2022 15:07 |
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Basically. I'm giving them bare minimum. Camera is off, mic is off. I'll attend cause that means I can charge the company 2 hours of admin time and gently caress off the rest of the day.
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# ? Aug 2, 2022 15:21 |
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Sounds exactly why I changed roles at my current company. Gave me gently caress all for day to day work or even acknowledged my SME status, but when poo poo hits the fan, my name is the one on everybody's lips to fix it. Then after the crisis is over I am once again sidelined and my boss was hard pressed to think i know anything
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# ? Aug 2, 2022 15:41 |
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If you can convince them to pay you a retainer to be the poo poo-fixer and do nothing else for your time that'd be pretty sweet though.
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# ? Aug 2, 2022 15:51 |
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That's the dream and it's honestly what I excel at. Show me an absolute poo poo-show, whether it's a one -off or a business as a whole and I can have it fixed up and whipped into shape in no time. Maybe I should just freelance as a consultant
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# ? Aug 2, 2022 15:54 |
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Larches Industries: Professional Fan Cleaning.
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# ? Aug 2, 2022 15:59 |
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Larches' Professional Cleaning: What We Do Is Not Your Concern.
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# ? Aug 2, 2022 16:07 |
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larchesdanrew posted:So after my disastrous proposal that I take charge of helpdesk because they are loving awful and not following processes, and after the owner and operations director informing me that everything is fine, I decided to cut tie with babysitting service desk. I'm focused entirely on my onboarding clients and developing processes for my department. They can sink or swim on their own if that's how they want it. What the actual gently caress? That's just... are they blind AND stupid? Arquinsiel posted:Larches Industries: Professional Fan Cleaning. I loving love that. It says so much for those that get it.
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# ? Aug 2, 2022 16:09 |
Darchangel posted:I loving love that. It says so much for those that get it. I guess I'll ask for what this is a reference to then. I assume it's something along the same lines as the "$5 to kick the machine, $95 to know where to kick the machine" story
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# ? Aug 2, 2022 16:38 |
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Data Graham posted:I guess I'll ask for what this is a reference to then. I assume it's something along the same lines as the "$5 to kick the machine, $95 to know where to kick the machine" story
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# ? Aug 2, 2022 16:48 |
Ha. OK lol
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# ? Aug 2, 2022 16:50 |
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Arquinsiel posted:Larches Industries: Professional Fan Cleaning. Wizard of the Deep posted:Larches' Professional Cleaning: What We Do Is Not Your Concern. Arquinsiel posted:The machine is yourself, as you will soon realise. What might get on a fan that would result in it needing to be cleaned? Possibly at high velocity. I would honestly assume that it's less the fan that needs to be cleaned as it is everything around the fan in the splash zone.
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# ? Aug 2, 2022 19:18 |
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larchesdanrew posted:The operations manager is having me join him on a meeting with the client to smooth things over and develop our SIP. No one on service desk. No on on projects. Sounds like an excellent opportunity for you and the customer you're onboarding to ask some difficult questions of the operations manager.
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# ? Aug 2, 2022 19:56 |
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Volmarias posted:I would honestly assume that it's less the fan that needs to be cleaned as it is everything around the fan in the splash zone.
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# ? Aug 2, 2022 19:58 |
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Completely irrelevant to anything else, but I just discovered that the outlook mobile app has pride themes you know, if you want your email to be pink and blue or something
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# ? Aug 2, 2022 21:56 |
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DEHUMANIZE YOURSELF AND FACE TO LARCHES
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# ? Aug 2, 2022 22:08 |
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RFC2324 posted:Completely irrelevant to anything else, but I just discovered that the outlook mobile app has pride themes Been rocking the pink and blue for years and I'm gonna be real sad when they get rid of it
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# ? Aug 3, 2022 01:28 |
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RFC2324 posted:Completely irrelevant to anything else, but I just discovered that the outlook mobile app has pride themes I had no idea this existed. Rocking the lesbian theme thanks.
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# ? Aug 3, 2022 02:49 |
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theparag0n posted:Sounds like an excellent opportunity for you and the customer you're onboarding to ask some difficult questions of the operations manager. It may not be the right call in this situation (that's for larches to decide) but I've certainly showed up to customer meetings and (semi-)politely laid into my company alongside them. I've also eventually used my reputation for doing this to get out of clusterfucks I don't want to be involved in by pointing out that I won't be toeing a bad company line in front of the customer and they will end up fielding questions they don't want to answer if I'm there.
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# ? Aug 4, 2022 09:41 |
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- User expenses Windows Home laptop because it was $100 cheaper - User can't use their work account to log in - Me, working for an MSP that charges $200/hr 1hr minimum to fix their poo poo 😑
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# ? Aug 4, 2022 22:10 |
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oh memories of small business consulting and selling windows pro licenses + labor for a reload hand over fist because someone wanted to save $200 on a desktop
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# ? Aug 4, 2022 22:33 |
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It got better. The person who used the laptop before the current user forgot their password, which was required to be entered to do the Pro upgrade. So I had to reset the system, set up a temporary account, do the Pro upgrade, join Azure and switch over to the user account, then set up their software all over again, all while on the clock.
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# ? Aug 4, 2022 23:24 |
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A text message from a client comes in. "Our email isn't working at all, did you not get our email?" I tell them, no, I didn't get their email if their email isn't working. "Oh, that makes sense, what do you think the problem is?" I ask them what error they are seeing or if they can explain the problem. "We sent you screenshots" I inform them they haven't come through the text yet. "We emailed them, did you not get them?"
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# ? Aug 5, 2022 16:11 |
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larchesdanrew posted:A text message from a client comes in. That's reminiscent of when a director publicly demanded that we give 24 hour notice of unplanned service outages.
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# ? Aug 5, 2022 17:36 |
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larchesdanrew posted:A text message from a client comes in. That's a classic!
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# ? Aug 5, 2022 22:42 |
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# ? May 25, 2024 13:35 |
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Is there a term for software that people are using but IT has no knowledge or documentation of?
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# ? Aug 12, 2022 16:48 |