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Thanks Ants posted:"How would you like to be contacted regarding this support case - phone call or email?" Dealing with M365 support?
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Aug 22, 2022 16:22
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Yup. I assume it's some metrics thing. Just email me.
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Aug 22, 2022 16:37
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I knew who you were talking about instantly, too.
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Aug 22, 2022 16:39
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Internet Explorer posted:I knew who you were talking about instantly, too. When you input the hours which you are available and they call you in the middle of the night... it leads to violence within me.
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Aug 22, 2022 17:08
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m365 basically doesn't have support, for certain products at least. I tried setting up Event-Based Retention in Sharepoint and could not, for the life of me, get the triggered events to actually find the documents with the matching Asset ID. When I opened the ticket I supplied all the steps I followed (documentation and screenshots). After a back and forth and an escalation, they finally got back to me with a fix: Apply a static retention policy to the site. They did not even know what event-based retention was.
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Aug 22, 2022 18:15
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Fart Amplifier posted:m365 basically doesn't have support, for certain products at least. M365 support quality is mostly dependent on how specific you make the first case post, i've experienced poo poo staffers when i did exceedingly vague questions and skilled staffers when i provided a proper explanation of the issue.
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Aug 22, 2022 18:18
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teethgrinder posted:Curious what regulations would go back that long. You can run into weird things. I had a client that was a contractor for NASA. When their bit was set up, Congress said "This space thing is new, document everything and keep it for us to review just in case." So that group has warehouse with video footage going back to the 60's because congress didn't set a limit. And attempts to get a limit set have run into issues. So they have 60 years of video in all kinda of formats.
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Aug 22, 2022 19:09
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This has nothing to do with work or IT, but I'm posting it here anyways because it's poo poo that is seriously pissing me off.KillHour posted:
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Aug 23, 2022 15:16
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KillHour posted:This has nothing to do with work or IT, but I'm posting it here anyways because it's poo poo that is seriously pissing me off. This is why I usually laugh at globocorp offers to relocate to the US. Having to interact with your banks would send me to a mental asylum.
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Aug 23, 2022 15:25
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SlowBloke posted:This is why I usually laugh at globocorp offers to relocate to the US. Having to interact with your banks would send me to a mental asylum. Paypal does this correctly - they have a single type of promotional balance (deferred interest), and payments are always made first on regular purchases, and then on promotional balances, oldest first. Synchrony does this poo poo intentionally because they know people won't notice until its too late and they can't afford to avoid the interest charges, and has been called out on it repeatedly by consumer advocates. They also don't have a thing that tells you how much to pay to avoid interest; you have to calculate it by hand. I had to call them on the phone (which then tried everything it its power to get me to go away) to have a person pay off the deferred interest and regular balances so I can just make minimums on the even payment items moving forward.
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Aug 23, 2022 15:28
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A few weeks ago I talked to a vendor at a conference, gave them my email address to enter their raffle, I know how the game is played. I do not give them any phone numbers. A week later I get a message from my mom, some guy from <vendor> called her looking for me. Well now this week the same guy finally got around to emailing me. How the hell did he get my mom's phone number? Why in the hell did he think it was remotely acceptable to call that number? For reference I'm 35, married, haven't lived at home since high school, and I don't even have the same last name as my mom, so just completely off-the-wall inappropriate, for so many reasons.
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Aug 23, 2022 15:39
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FISHMANPET posted:A few weeks ago I talked to a vendor at a conference, gave them my email address to enter their raffle, I know how the game is played. I do not give them any phone numbers. A week later I get a message from my mom, some guy from <vendor> called her looking for me. Well now this week the same guy finally got around to emailing me. How the hell did he get my mom's phone number? Why in the hell did he think it was remotely acceptable to call that number? Was he trying to contact you regarding your car's expired warranty?
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Aug 23, 2022 15:42
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KillHour posted:This has nothing to do with work or IT, but I'm posting it here anyways because it's poo poo that is seriously pissing me off. I only have one account with them for a 0% promotional thing and went all through it to figure out how they were gonna gently caress me and sure enough, that interest accumulates and becomes due if the final payoff is late. I front loaded six months on the first payment but lemme go check the actual statement this could be fun
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Aug 23, 2022 16:50
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shame on an IGA posted:I only have one account with them for a 0% promotional thing and went all through it to figure out how they were gonna gently caress me and sure enough, that interest accumulates and becomes due if the final payoff is late. I front loaded six months on the first payment but lemme go check the actual statement this could be fun That's expected - I knew that's how it works going in. The problem is they take liberties with how your payments are applied to different balances, calculated to gently caress you over as much as possible.
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Aug 23, 2022 17:00
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KillHour posted:This has nothing to do with work or IT, but I'm posting it here anyways because it's poo poo that is seriously pissing me off. loving Chase- When they bought my mortgage from my friendly local bank, they cancelled all of my auto payment stuff. When I set it back up I created a monthly payment for $payment+$200 to pay down my principal faster. Five months later I got a nastygram from them saying my mortgage had not been paid for five months and I now owed five payments plus interest plus penalties plus risking my credit rating. It turns out that because my payment didn’t exactly match my mortgage payment amount they “didn’t know what to do with it” so they put the funds into a 0% interest “holding account” where my funds piled up even as my mortgage went unpaid. When I finally unfucked this situation and had my funds transferred to my mortgage account, they still claimed I owed them late fees and penalties. It took six months to get the charges waived. My credit rating took a hit though.
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Aug 23, 2022 18:27
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Agrikk posted:loving Chase- Jesus. At least M&T applies the extra to my principal automatically. How the hell are you supposed to even automate exact payments? It always drifts around by a few dollars and then changes every year when they inevitably jack up your escrow payments.
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Aug 23, 2022 18:31
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Agrikk posted:loving Chase- Chase once told me they had closed my account as requested, and instead left it open at a $0 balance and charged me monthly fees for being below the minimum balance without telling me, causing my balance to become negative. At no point did they attempt to contact me in any way. I found out years later. Don't do business with Chase.
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Aug 23, 2022 19:46
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guppy posted:Chase once told me they had closed my account as requested, and instead left it open at a $0 balance and charged me monthly fees for being below the minimum balance without telling me, causing my balance to become negative. At no point did they attempt to contact me in any way. I found out years later. Don't do business with Chase. Wells Fargo did the same thing to me. I closed my account. But instead of actually closing my account they let me withdraw all my money, then hit me with a teller fee so my balance went negative, and then proceeded to hit me with $30 negative balance penalties for the next 3 months. The entire reason I was closing the account is because I was a poor college student and they were doing that thing where if you overdrew your balance they would rearrange the debits to maximize the overdraft fees. I literally could not afford to get hit with their obscene fees every month. Absolute scum.
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Aug 23, 2022 20:25
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Credit unions. Bank with credit unions.
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Aug 23, 2022 21:56
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American bank stories always make my head hurt, and I hate Irish banks plenty from all the stupid poo poo they pull  FISHMANPET posted:A few weeks ago I talked to a vendor at a conference, gave them my email address to enter their raffle, I know how the game is played. I do not give them any phone numbers. A week later I get a message from my mom, some guy from <vendor> called her looking for me. Well now this week the same guy finally got around to emailing me. How the hell did he get my mom's phone number? Why in the hell did he think it was remotely acceptable to call that number?
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Aug 24, 2022 00:04
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deedee megadoodoo posted:Wells Fargo did the same thing to me. I closed my account. But instead of actually closing my account they let me withdraw all my money, then hit me with a teller fee so my balance went negative, and then proceeded to hit me with $30 negative balance penalties for the next 3 months. The entire reason I was closing the account is because I was a poor college student and they were doing that thing where if you overdrew your balance they would rearrange the debits to maximize the overdraft fees. I literally could not afford to get hit with their obscene fees every month. Absolute scum. Wells Fargo did basically the same thing to me and tried to send me to collections more than a year after I had closed the account. I only found out when it was resold to another collection agency and it oddly never appeared on my credit report before or after I heard about it. Wells Fargo can 
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Aug 24, 2022 00:31
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Pissing me off: team lead deciding he knows better than me what to do to fix a straightforward problem. CX: "Hey, when I delete emails from this shared inbox, it goes to my personal deleted items." Moi: "Oh, okay, let me know when you're available and we can fix that real quick." TL: "Well, actually, let's do a bunch of other poo poo, starting with turning off automap so we can manually connect the account in Outlook." Moi: "TL, we only need to do this one registry edit as MS documentation says." TL: "Too late, I already turned off the automap." Moi: "Fine, do whatever you think best."
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Aug 24, 2022 01:03
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deedee megadoodoo posted:Wells Fargo did the same thing to me. I closed my account. But instead of actually closing my account they let me withdraw all my money, then hit me with a teller fee so my balance went negative, and then proceeded to hit me with $30 negative balance penalties for the next 3 months. The entire reason I was closing the account is because I was a poor college student and they were doing that thing where if you overdrew your balance they would rearrange the debits to maximize the overdraft fees. I literally could not afford to get hit with their obscene fees every month. Absolute scum. An estate lawyer once told me the only banks they ever had trouble getting the deceased's money back from were Wells Fargo and BoA.
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Aug 24, 2022 01:23
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guppy posted:Don't do business with Chase. I loving hate Chase and vowed to never do business with them after they hosed me on some credit card poo poo. So they went ahead and bought both of my mortgages, the fuckers. I wish I could go down the street to our local bank and ask them to take over my loans for me. KillHour posted:Credit unions. Bank with credit unions. This is the way.
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Aug 24, 2022 01:52
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*leaves helpdesk* *enters security* *gets tasked with reaching out to users as to why they are doing X* *gets yelled at when 80% of the 30~ users I messaged instead calls the helpdesk to ask "what is this" instead of just replying to my skype/email* Like, I get it.... but.... These are the people we expect more out of. 
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Aug 24, 2022 03:22
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GreenBuckanneer posted:*leaves helpdesk* How are you still on skype?
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Aug 24, 2022 03:37
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Sickening posted:How are you still on skype? Hahahahahaha Defense contractor refuses to move to Teams IT support is subcontracted and some of us use teams onsite while most of the rest of the company uses teams, but the defense contractor uses SfB I have complained directly to the defense contractor folks, even on a firewall level (because skype wants a bajillion open ports vs teams) and have got nowhere
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Aug 24, 2022 03:48
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Bargearse posted:Pharmaceutical industry. I'm not sure what specific regulations are involved but I get the feeling they don't want to run afoul of some obscure line in the GMP fine print. It's basically archaeology at this point. I keep an old 386sx 25Mhz laptop at my desk at work that still boots just to horrify interns and fresh grads.
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Aug 24, 2022 05:37
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Yesterday: Me: "hey I found an client side desync and I used it to pop an XSS, here's a screenshot of your site with the code visible in the console and the alert containing all relevant cookies as a PoC. This error is in your frontend code and here are the steps you need to take to diagnose and fix it". Today Client: "here's a link to a post on the nginx forums that says nginx doesn't have that vulnerability". 
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Aug 24, 2022 15:29
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Arquinsiel posted:Yesterday: today I learned it's not pronounced "In jinks"
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Aug 24, 2022 22:12
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yes it is
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Aug 24, 2022 22:14
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Paladine_PSoT posted:It's basically archaeology at this point. Hopefully complete with a garbage passive matrix LCD screen
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Aug 24, 2022 22:55
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The Fool posted:yes it is I have heard it called "engine x".
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Aug 24, 2022 23:20
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I like to pronounce it "Engenics", like it's a corporate science villain from a 90s spy thriller book.
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Aug 24, 2022 23:31
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Sickening posted:I have heard it called "engine x". also right
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Aug 24, 2022 23:34
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Wizard of the Deep posted:I like to pronounce it "Engenics", like it's a corporate science villain from a 90s spy thriller book. this is fine too
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Aug 24, 2022 23:35
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shame on an IGA posted:today I learned it's not pronounced "In jinks"
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Aug 25, 2022 01:10
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Arquinsiel posted:I heard it pronounced before I ever saw it written, so I've always just assumed the guy who told me was right. My previous employer ran a bunch of nginx and a CMS called "ingeniux". I got them confused all the time.
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Aug 25, 2022 01:23
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I had someone get a little huffy with me when I pronounced it "n geenks" and yet they call the database "my sequel" so basically IT people are impossible to work with.
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Aug 25, 2022 02:35
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In my very first interview in IT, they were asking if I had any experience with "sequel" and I had no idea what they were talking about. I had only ever read the term SQL. It was quite embarrassing.
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Aug 25, 2022 02:45
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