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I can only speak for my store but shrink is 100% a part of the bonus and probably the biggest part of it too. I think last year was the first time we made shrink and was the first time our bonus wasn’t under 100%. Granted I can’t imagine caring about one bag of ice when our company has issues with people just filling bags of merch up and leaving tho
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Jun 26, 2023 16:17
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Eric the Mauve posted:Right it's definitely that and totally not an inevitability that the executive sociopaths have calculated costs them less money than properly staffing the store would. Meanwhile the toiletries are under lock and key and since it would take 10+ minutes to get a key holder over there to unlock them I just go to a different store or order them from Amazon.
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Jun 26, 2023 16:25
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therobit posted:Meanwhile the toiletries are under lock and key and since it would take 10+ minutes to get a key holder over there to unlock them I just go to a different store or order them from Amazon. Local grocery chain's CEO has his dumb face on signs at the front of every store  ing about shoplifting and that they're going to start locking stuff up. He was on the radio today bemoaning "organized shoplifting crime" and threatening to close stores.
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Jun 26, 2023 18:22
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During my stint at Walmart in 2008, I worked in the garden center. Keys to the trash compactor and cardboard bailer were taken away. The reason for was because of shrinkage. I even argued with a manager it's a big risk to hide something in a trash compactor and it not get destroyed by someone else. She didn't like that response to her answer.
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Jun 26, 2023 18:43
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The trash compactor shrink thing is the funniest thing because while I get making sure stuff doesn’t get thrown down there I’m surely not stashing anything in there since ours is a diagonal shoot anyways.
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Jun 26, 2023 18:50
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By blocking access to the compactor, they are literally preventing shrink. I wonder if it's all a misunderstanding?
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Jun 26, 2023 18:56
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Crawling into a death trap to steal $50 in meat I've left sitting in the heat for 4 hours.
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Jun 26, 2023 20:55
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I tried to be a good boy in those days and would bring up to loss prevention and to management the blind spots in the garden center that I regularly found empty CD or DVD cases and packaging for action figures in. The store had many thousands of dollars in shrinkage and took away the keys to everything from employees to the point even the day janitor needed a manager just to take out the trash. But any of us report that shrinkage or points of weakness, and it's absolute indifference.
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Jun 26, 2023 21:42
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The farm and home store I worked at in the mid 2000s had a policy of cutting a $500 check to any employee who apprehended a shoplifter, and $1000 if it was an employee. It's amazing we never got sued or an employee got stabbed.
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Jun 27, 2023 00:07
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A friend that used to be an assistant manager at a Maverik store got a lightning bolt lapel pin from corporate. It was awarded to him for chasing and catching shoplifters on a regular basis.
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Jun 27, 2023 00:17
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Star Man posted:A friend that used to be an assistant manager at a Maverik store got a lightning bolt lapel pin from corporate. It was awarded to him for chasing and catching shoplifters on a regular basis. was it double lightning bolts
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Jun 27, 2023 00:22
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Admiral Joeslop posted:The farm and home store I worked at in the mid 2000s had a policy of cutting a $500 check to any employee who apprehended a shoplifter, and $1000 if it was an employee. It's amazing we never got sued or an employee got stabbed. Sounds like easy money if you do it smart though unless you're a manager of the department you won't have access to the cameras or anything. Dude at my Toys R Us long ago got busted for using the stock room to open packages and steal the electronics. They let him do it under the most clear and focused camera in the world a few times. Don't be a snitch and all but poo poo at that point you might as well get paid, he's super caught.
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Jun 27, 2023 01:13
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Funktastic posted:The trash compactor shrink thing is the funniest thing because while I get making sure stuff doesn’t get thrown down there I’m surely not stashing anything in there since ours is a diagonal shoot anyways. Hold up, y'all have a trash compactor? And not just bunches of dumpsters?
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Jun 27, 2023 01:38
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We have a compactor at work but it's just a big plate because turns out a Mcdonalds produces more than 5 dumpsters worth of waste every few days.
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Jun 27, 2023 01:39
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Soonmot posted:was it double lightning bolts My dude, I'm just sharing an anecdote.
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Jun 27, 2023 01:43
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The trash compactor at work is my best friend. It never makes any demands of me and it makes my problems disappear.
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Jun 27, 2023 02:10
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Admiral Joeslop posted:Probably every store manager level on down to the lowest key holder thinks shrink is the biggest problem for a retail store, because the people above them are adamant that it is. Every store I go to the back room of or worked at has signs everywhere about how shrink will kill the company if not kept under control. I worked in a bookstore, and the religion section had two L shaped shelves set up in a way to make it a fairly private area. So when we'd see the teens sneaking the porn back there, we'd go to one side and all try our best voice of god impressions.
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Jun 27, 2023 03:16
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PurpleXVI posted:The trash compactor at work is my best friend. It never makes any demands of me and it makes my problems disappear. Nobody at work bothers compacting bags properly and I keep wanting to scream at them to loving do it, it's the best skive in the drat store and you can waste a full 15 minutes doing the bins if you're smart about it. Yeah in the winter it kinda sucks but it's god drat summer and really hot outside now.
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Jun 27, 2023 03:20
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njsykora posted:Nobody at work bothers compacting bags properly and I keep wanting to scream at them to loving do it, it's the best skive in the drat store and you can waste a full 15 minutes doing the bins if you're smart about it. Yeah in the winter it kinda sucks but it's god drat summer and really hot outside now. That's me and the cardboard compactor, except I get to skive when others gently caress it up, because they jam the big boxes in without collapsing them first and at idiot angles, so I get to stand there looking annoyed in the fresh air with a stick for like fifteen minutes poking, prodding and pulling the boxes with the stick until they compress properly. And if anyone asks I just gesture at the mess and go "goddamn someone hosed up the cardboard compactor again" and they leave me alone and think I'm being a good and conscientious colleague rather than a lazy rear end in a top hat.
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Jun 27, 2023 03:23
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Doomykins posted:Sounds like easy money if you do it smart though unless you're a manager of the department you won't have access to the cameras or anything. Dude at my Toys R Us long ago got busted for using the stock room to open packages and steal the electronics. They let him do it under the most clear and focused camera in the world a few times. Yeah we have a compactor but no Gaylord so literally all our trash goes down the compactor including all of the boxes from the truck. Also it’s great that shrink is definitely important which is why they moved two of the biggest theft targets away from us being able to see it (one which basically never got targeted due to being literally in front of the registers). Which of course means they’re just getting wrecked with theft lol. Edit: This was for dovetaile but I guess I quoted the wrong post whooos
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Jun 27, 2023 03:32
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PurpleXVI posted:The trash compactor at work is my best friend. It never makes any demands of me and it makes my problems disappear. So that’s what happened to your manager…
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Jun 27, 2023 04:05
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I never minded using the cardboard baler back at K-Mart years ago, because it was pretty simple to use, and having to make a bale meant I wasn't dealing with the unwashed masses. Only time I ever really had a problem was once when I was making a bale, did everything right, used the right number of wires, etc. Except, as I was lifting the press to release the bale, the baling wire closest to me broke, whipped within a half an inch of my right side, and would've sliced its way through my hand and right on down my leg without any sort of resistance were I any closer. Apparently one of the smaller boxes in the bale got stuck on the press, and when it went up, it stretched the wire to the breaking point. drat near poo poo myself, and even the couple of people that were there grabbing more stock from the back heard the noise of the wire breaking, followed by my "holy poo poo".Gave me a whole new healthy respect for balers, that's for sure.
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Jun 27, 2023 06:08
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the baler is my favorite coworker tbh ours is one of the big automatic ones that shits an 8' bale out the side using the pressure of the newly forming one behind it
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Jun 27, 2023 08:21
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therobit posted:So that’s what happened to your manager… It says to only put in "small" and "burnable" objects. "Small" is relative and my understanding of science is that technically anything can be made to burn with the right encouragement. Thus I've concluded that I can toss anything into it.
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Jun 27, 2023 11:40
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Soonmot posted:was it double lightning bolts i stopped a shoplifter one time but it was a homeless dude and everyone cheered and all i could feel was awful. it sucked and it's one of the most shameful things i've done in my life.
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Jun 27, 2023 18:04
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 an old fryer filled with oil and left outside in front of our emergency exit. thanks, guys.
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Jun 28, 2023 20:26
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Rainbow Knight posted:
It's a lot funnier to imagine someone drove their old fryer around so they could dump it than someone at your store being really lazy.
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Jun 28, 2023 23:26
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A couple years ago they installed a pair of oil tanks in my store, (one for used and one for new oil, with a remote nozzle near the deli fryer). The new tanks are right next to the original used oil tank. Yes, "ARE", because the old tank was never removed and in fact never drained. It's been sitting there for at least two years seeping used oil sludge onto the floor.
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Jun 29, 2023 01:28
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 Pepsi driver gonna have a bad day tomorrow. Or more likely refuse to pick them up and make the merchandiser do it.
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Jun 29, 2023 18:43
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I mean, I get it. I would hate to walk into that too. But picking that poo poo up is a 5-10 minute job, I bet more time will be spent bitching about it. Sometimes you just gotta suck it up jump in and get it done real quick.
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Jun 29, 2023 19:12
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Jun 30, 2023 13:51
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Well at least you know it's the cola.
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Jun 30, 2023 14:06
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Admiral Joeslop posted:
God I hate those loving things. Although those are the bigger ones, which aren't as bad as the small 2L holders. Our company handles the Pepsi distribution for the region, probably because we warehouse and sort it for cheaper than it'd cost them to do it themselves. We also get to send back the returns, which is mostly the trays. They never have more than two layers of shrinkwrap around the middle of the pallet, usually ripped, and tend to collapse at the slightest movement because they're double stacked. Better than the mountain dew half-pallets, though, but only because the trays are at least shipped back on chep pallets. Half pallet is kind of wrong, though, because grabbing two stacks of them at once leaves your forks sticking out about four inches, which is definitely enough to grab the stack behind them and knock it over.
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Jun 30, 2023 15:14
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 Someone hosed up and a box of Sunkist syrup ended up at a grocery store that doesn't have fountain drinks.
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Jul 1, 2023 23:26
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At the McDonald's I used to work at, a manager ordered a Santa Claus suit then resigned. It was August. At another store, the BM ordered a 30k Shake machine, deleted all initial correspondence and directed future emails to the junk mail. A month after he resigned, the machine turned up. Nobody knew about it, or the bill.
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Jul 2, 2023 16:44
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Today I had a customer who kept talking in circles. He'd decide on one thing, talk himself out of it before I could say anything, then immediately go on to another, then back to the first, etc. I slowly started responding less to him. First moving from words to "mhm," then on to nods, and then to just emptily staring at him, and he kept going for like five minutes after that last stage before he said anything that merited or required a response. It was the most soul-draining customer interaction I've had in years.
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Jul 2, 2023 20:26
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The SM said she "fixed" the aircon! She did this: https://imgur.com/a/TrA6dbG (That is a portable unit pointed towards the office where she spends most of her time.)
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Jul 2, 2023 20:56
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To a manager that is fixed.
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Jul 2, 2023 21:02
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dovetaile posted:The SM said she "fixed" the aircon! She did this: Should roll it to where it's pointing away from her office and/or towards the main work area. Say that it's a tripping hazard where it was, and/or have one of your coworkers "accidentally" not pay attention and trip over it as you're saying that.
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Jul 2, 2023 22:23
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Compact it and bale it.
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Jul 2, 2023 22:41
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