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A Man and his dog posted:Lmao dude I'm about to have to run an Italian restaurant with a 16 year old chick on the beach. It's just us. And it's raining. If it's raining and you're at the beach doesn't that mean no one will be coming in?
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# ¿ Sep 6, 2015 19:26 |
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# ¿ May 4, 2024 08:53 |
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Part of my job is taking phone orders for pick-up food. One of the owners of my restaurant is a member of a fairly famous rock band. He's not involved in day to day operations and he only comes in rarely. I got a phone call last night from someone trying to get me to set-up a one on one meeting with the guy because they're "friends say [she's] a very talented musician." When I try and explain to her that there was no way that was happening, first she asks to speak to a manager, then she tries to sing to me over the phone. I hung up at that point.
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# ¿ Sep 7, 2015 05:40 |
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What restaurants don't auto-grat on large tables? I've never worked at one that didn't and I've never eaten in one with 6 or more people that didn't. I worked at one restaurant where the tips were so lovely that we changed our policy from auto gratuity with 6 or more, to auto gratuity with 5 or more.
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# ¿ Sep 8, 2015 05:42 |
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Liquid Communism posted:I'm sure that makes the people you shed nasty pit hair into the food of feel better. I'm trying to figure out how you think he's carrying plates that they'd be in danger of pit hair? I mean, the guy sounds like a douchebag, but y'all are picking on him for the wrong things. Being entitled and sexist, sure, thinking his tips have nothing to do with the quality of service, no, there's very very rarely any correlation between quality of service and size of tips. I've bent over backwards for some tables and gotten 0-5%, and I've literally forgotten tables existed and gotten 25%. On the very rare occasions I get any sort of direct feedback from tables, it's almost invariably something I had no control over, like complaints about the quality of the food written on the credit card receipt, even though I asked them twice "How is everything?" "How are we doing?" That's by far my biggest complaint about customers, people telling me they didn't like the food, while sitting in front of an empty plate, after I checked on them 2 or 3 times.
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# ¿ Sep 10, 2015 22:50 |
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Literally The Worst posted:Nah she's basically awful with everyone and came in acting like she knew everything, nobody likes her. You've been at that restaurant less than a month, keep your loving head down for a minute. Vent here all you want, it's healthy, but being confrontational at a new job isn't great.
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# ¿ Sep 11, 2015 03:52 |
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Murkyhumor posted:We just switched from quick service ( order and pay at the register then sit down) to full service (normal restaurant) and I was wondering how to manage the flow of business better. I run the wheel, and my biggest issue is that the servers are ringing in bunches of tickets at the same time, effectively weeding the kitchen constantly. We have an expectation that every ticket should be no longer than 20 minutes, but lately i've had a few 30 minute tickets, and it sucks. This is especially a problem if they weed a particular station (usually sandwich during lunch, saute during dinner). I've talked to the servers constantly about how this is hard on my cooks, but they just shrug and say "well the hosts sat me 3 tables, so it's not my fault." Am I expecting too much for them to pace out their tickets? i've brought it up with the GM and the assistant GM, but nothing seems to have changed. This is my first true restaurant gig, so I don't really know any other system, not to mention I have exactly zero FOH experience. Getting the hostess to make people wait a couple extra minutes between seating parties, even if there's an obviously open table in front of them can ease the pressure on both the kitchen and the servers.
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# ¿ Sep 11, 2015 07:26 |
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Mezzanon posted:I work at a place t hat doesn't do autograt, it's terrifying, but the bad tips are rare as hell. On the upside, our dining room only seats 50, so we don't usually get HUGE parties. I work in a diner that auto-grats at 6 people, and I honestly wish I could auto-grat tables of 5 or anything over 50 bucks. Because I had a 3 top leave me 3 dollars on a 70 dollar check and I did nothing wrong and their food was perfect,checked on them multiple times, refilled drinks without needing to be asked, cleared empty plates without pressuring them. After they left I just sat on the patio giving them the stink eye while they walked away.
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# ¿ Sep 11, 2015 09:15 |
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Concentrating on having first in first out for food also helps the servers, it's easy for me to explain that the kitchen is busy so everything is taking longer. That gets a lot harder when they are sitting next to a table that ordered 15 minutes later than them gets their food first.
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# ¿ Sep 11, 2015 23:16 |
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Liquid Communism posted:Ah, servers. 'Man, it sucks, I have to pay taxes .' Look, when you have serious substance abuse issues and most of your income is cash, taxes loving suck.
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# ¿ Sep 11, 2015 23:31 |
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Liquid Communism posted:Yeah, bitch to the guys in the kitchen who have to budget their binge drinking for payday instead of scamming cash off tables every night. :P Based on my kitchen, I assumed y'all drank on the days you won money on dice, and if you lost you didn't drink.
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# ¿ Sep 12, 2015 02:31 |
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Shooting Blanks posted:How does management know if they claim everything? The bigger question is why they care as long as servers report enough to not get the IRS interested.
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# ¿ Sep 14, 2015 00:00 |
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Republicans posted:Just had a cook quit because we kept ignoring his childish excuses for wanting to skip work, most recent one being a claim that he was stung by a bee as he was coming in and he felt "allergic." I had a busser call in because he ran out of gas on the freeway, which sucks, but it's a 6 hour shift, this isn't a problem that takes 6 hours to fix. Another time he called in because someone stole his car battery. Another time he accidently showed up 30 minutes early for his shift, left and then showed up an hour late with no explanation.
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# ¿ Sep 15, 2015 01:49 |
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mindphlux posted:this. I make 25-40 an hour depending on tips, but all of my shifts are like 4 hours, and I would loving shoot myself if I had to do my job for 40 hours in a week, but I love being able to live off 25 hours a week. I do find it hilarious when states that don't have a tip credit (meaning you have to pay your servers the full minimum wage, instead of loving 2.15 or whatever and count tips towards minimum wage) bring up raising minimum wage a bunch of restaurant owners whine about how the front of house makes so much more than the kitchen because of tips, if you think your employees aren't making enough money, pay them more money, it's not rocket science.
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# ¿ Sep 15, 2015 09:39 |
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I remember when the ACA was first being debated and Papa John's came out and said "We'll have to raise our prices 13 cents a pizza to pay for this." My, and I think most sane people's, response was "It will only cost an extra13 cents a pie to give your employees health coverage, why the gently caress weren't you already doing that?"
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# ¿ Sep 15, 2015 17:57 |
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September is complete bullshit for restaurants, almost everyone starts losing money, and the managers freak out. I understand that they need to cut costs, eliminate a few shifts temporarily. But every year, at every restaurant I've ever worked in, the managers flip out to the extent it seems they think people decided to just never eat out again. (I swear to god, almost every single job I've ever had as an adult is in one, but I still only spell restaurant right the first time about 30% of the time).
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# ¿ Sep 17, 2015 23:00 |
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Turkeybone posted:I'd like a BLT but can you sub bacon for the tomato? Isn't that a thing people eat in the UK? There was a minor meme about one of their politicians looking dumb while eating a bacon sandwich.
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# ¿ Sep 21, 2015 19:30 |
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Mahlertov Cocktail posted:More like the bacon ate David Cameron's sandwich, actually. I was talking about the Ed Miliband photo. I wrote that post before I found out the the head of our closest ally was a pig fucker.
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# ¿ Sep 23, 2015 05:00 |
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Mahlertov Cocktail posted:Yeah I figured you were referring to something else but I couldn't help jumping on that joke. This used to be the most embarassing thing in British politics involving a dead pig.
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# ¿ Sep 23, 2015 07:00 |
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Literally The Worst posted:Lol I went to Comrade Manager about the lazy girl and he literally told me if I don't have anything nice to say I'm on a phone and lazy so I can't point to specific posts, but I loving told you so about over scheduling yourself. Restaurants are easy to burn out at.
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# ¿ Sep 30, 2015 02:35 |
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Greatbacon posted:have plans to travel the country by motorcycle Do this one Dickeye, if you make it to California I'll put you up for a night.
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# ¿ Sep 30, 2015 05:00 |
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Literally The Worst posted:if the mental health thing doesn't work out i might We can get drunk in a bar Jack Kerouk used to go to.
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# ¿ Sep 30, 2015 08:46 |
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My restaurant's policy is that for the last 15 minutes we're take out only. Last night, when I informed someone of that after the walk in 5 minutes to closing he cussed me out, then cussed out the handful of customers still sitting.Kenning posted:Last night I told a dude we weren't going to serve him another drink. The reasons why I was wrong in making that decision were: I know drunk people don't make rational decisions, but has anyone ever successfully convinced a bartender who cut them off into giving them another drink?
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# ¿ Oct 1, 2015 20:45 |
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JawKnee posted:not that I know of. When I was bartending I pretty often got the 'You HAVE to serve me! Its the LAW!' I just love the idea of a bartender going "you know what, I was wrong to cut you off. Here, have a shot on the house."
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# ¿ Oct 1, 2015 21:02 |
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Kenning posted:When the bartender doesn't want to serve you any more there is literally nothing you can say to change their mind. If you say, "Hey I understand, you've gotta look out for you" and don't make any sort of scene then everyone will be happy to see you again next time you come in. I know that, I just wonder what goes through people's minds when they decide to argue with a bartender, I figure it's just a really quick way to go from "not allowed to have another drink tonight" to "never allowed back in the place."
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# ¿ Oct 1, 2015 22:25 |
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Shooting Blanks posted:You have no idea how hard it is to be permanently barred from a place. They want your money, they just might make you feel like an rear end in a top hat for spending it there.
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# ¿ Oct 2, 2015 03:54 |
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Chef De Cuisinart posted:End of December. And it's every hotel. All of us have to do this stupid poo poo because someone up high went on vacation in Chile, met someone who wrote a memoir, and let her write the menu, even though she has never worked in culinary at all. Wait, really? That's loving hilarious. What's it like living in a previously unpublished Kafka text?
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# ¿ Oct 6, 2015 17:21 |
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In front of house biking everywhere and not drinking sugary drinks at work helps a lot. I'm still in terrible shape because there's a bar with good industry discounts halfway between work and home that I usually go to when I get off though.
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# ¿ Oct 7, 2015 01:56 |
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Liquid Communism posted:I didn't drink beer. ~1000 calories in half a 750ml of gin. So you drink 2000 calories a day also, is what you're trying to say.
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# ¿ Oct 7, 2015 05:23 |
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JawKnee posted:yes, if you're in Vancouver gimme a shout - I promise not to bring up politics Washington or BC? (Who am I kidding, obviously BC, everyone from Vancouver, Washington knows to say "Vancouver, Washington" for the same reason people from Moscow, Idaho know to say "Moscow, Idaho")
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# ¿ Oct 7, 2015 05:29 |
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Turkeybone posted:Sliders are the stupidest loving things. "Here's tiny little flat meatballs that are not only going to be dry, but also cold!" I used to go to a place that had like 30 different burgers and you could mix and match sliders of different kinds,so it was nice to be able to try several burgers but in tiny portions. Now I work at the restaurant and they stopped doing them before I was hired, so I can't use my employee discount to get weird variety packs of tiny burgers.
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# ¿ Oct 7, 2015 08:34 |
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Sex Hobbit posted:They either aren't pronounced the same or I've been saying Russia-Moscow wrong my entire life. (Family lives in Lewiston, just south.) I grew up in Seattle, but my grandparents lived there most of my childhood. They're pronounced the same to me, or close enough not to matter. Moss, as in the green plant and co, not cow.
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# ¿ Oct 8, 2015 01:57 |
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Second guess my terrible French. Is "Soup de jour: Creme de broccoli" the correct way to write "Soup of the day: Cream of broccoli"?
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# ¿ Oct 8, 2015 06:04 |
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JawKnee posted:My french sucks but: Broccoli in french has only 1 c Yeah, I don't care enough to fix that.
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# ¿ Oct 8, 2015 06:26 |
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mindphlux posted:argh I hate vegan and vegetarian dietary restrictions so loving much When I host a party there's always at least two vegan options. they can 1)make do or 2)gently caress off Seriously though,vegans eat yeast, it's a bacteria not an animal and if you aren't eating bacteria you aren't eating anything.
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# ¿ Oct 8, 2015 07:08 |
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Skwirl posted:Second guess my terrible French. Is "Soup de jour: Creme de broccoli" the correct way to write "Soup of the day: Cream of broccoli"? So I left at 2am. Whoever opens may or may not notice our specials sign says "Potage Du Jour/Crème de Brachiosaurus"
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# ¿ Oct 8, 2015 10:39 |
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Amergin posted:Catching up on the past dozen or so pages but this caught my eye - do food trucks actually make decent money, especially in places like Austin where I'd assume you have quite a bit of competition with other food trucks plus your brick-and-mortar places? I think brick and mortar places usually consider food trucks to be more of a threat than the other way around, since the trucks generally have much smaller overhead.
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# ¿ Oct 14, 2015 20:29 |
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JawKnee posted:yes, hence why I'm curious what 'revenue sharing' for front of house will end up being, as they specifically say: "all [FoH] staffers who are currently tipped will see their base income fortified by a revenue share program. While Sagaria couldn’t, at press time, specify anticipated totals for front of house pay ranges, he did say that he’s aiming to have those positions take home at least as much as they did under the old system" I'm friends with people who work at a place that went tipless. /they don't do a revenue sharing system, but base pay for everyone is $15 (minimum wage here is $12.25) and depending on experience and other factors (busier shifts are paid more) it can go as high as $25, but I don't know how many people actually make that. Most of them seem relatively satisfied.
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# ¿ Oct 14, 2015 21:25 |
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GhostofJohnMuir posted:Even after working a bunch of restaurant jobs, tipping never struck me as weird until I finally treated myself and another to the kind of meal where a decent tip was going to be around $100, and I stopped and thought about how that was an entire c-note that the wait staff depended on and how there would be no repercussions at all if I pocketed it. It's just a really hosed up system, just bump up prices by a fixed percentage and handle employee pay like any other major industry. What the hell did you eat that a decent tip for 2 people would be a Benjamin?
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# ¿ Oct 15, 2015 01:39 |
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CommonShore posted:Check your math. If in 3 days you can make $600 in tips, what's happening the other four days of the week if you're only ending up with 20-25k? He isn't working at all the other 4 days. Honestly the major reason a lot of people become servers is because of how flexible the schedule is. I make around 27k but I only work 4 days a week and 3 of those shifts are less than 6 hours. Which sounds brilliant, but I couldn't imagine doing what I do for 8 hours a day 5 days a week.
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# ¿ Oct 15, 2015 02:07 |
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# ¿ May 4, 2024 08:53 |
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A Man and his dog posted:*makes double what I make. Gets benefits and health insurance If you aren't a tipped worker it would be illegal to pay you 2.75.
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# ¿ Oct 15, 2015 02:53 |