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rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

ElGroucho posted:

"I'm having trouble with Office. WinDOZE amirite? LOLOLOL"

Why would anyone think this makes me want to solve their problem any faster? Why would anybody assume that I automatically blame Microsoft or Apple?

I don't think this is too bad - they're just trying to empathise with you. To use the good old car analogy, it's like taking your broken car to the mechanic and saying "yeah, fan belt's gone again. Skodas, am I right?".

Just one human trying to make conversation with another human.

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rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Number19 posted:

This. Always take the high road and never burn your bridges.

And then sit back smugly and watch their world burn, if they truly are as idiotic as your posts make them out to be. That should be satisfying enough.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
I think it's now painfully obvious that the company he works for makes its money by fraudulently creating billable tasks, and that this business model has the owner's backing. That is literally the only sane reason to chew someone out for turning auditing on - they don't want their fraud to be exposed.

blackswordca, I too am rooting for you to get the hell out of there and will join the pool of people willing to throw :20bux: into a car fund if you end up needing one for the next job.

Once you're out and have a confirmed position somewhere else, I would consider reporting the fraud to someone.

rolleyes fucked around with this message at 21:45 on Dec 18, 2013

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

blackswordca posted:

so a bunch of emails came in,

An email thread sent to all the tier 1's started about half an hour ago and its getting kind of interesting.


Its so nice not to be involved in drama like this.

Even better now that all I can see in my mind is the owner laughing in his office as yet more fraudulent billable hours roll in.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Jeoh posted:

If someone wants to look at porn, they're gonna look at porn.

Usually yes, but my cousin has the kids + iPad combination and apparently the parental controls are pretty good. The kids don't have access to a real computer on their own either - the family has one but they don't know the password, are supervised when on it, and Windows 7 also has passable parental controls.

This might sound harsh, but when people say "parents should be responsible and stop their kids doing x on the internet", this is how you achieve that.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Migishu posted:

Everyone in India thinks I'm a woman, because my last name can be interpreted as a common female name.

It's weird getting messages from Indian people with flower emotes.

A lot of the time people from our Indian office will address you by your surname, especially if they feel that you're superior and/or unfamiliar to them in some way. It seems to be a culture thing, but it still seems odd sometime especially as emails end up in the form of "Dear <surname>," with no use of "Mr" or "Ms", presumably because they don't want to risk offense if they're wrong.

That last part I can certainly understand - Indian and western names are very different. A general rule for us westerners is that if an Indian first name ends with a vowel then there's a decent chance that person is a woman, but it's by no means a certainty (maybe 80%). Western names also follow this to some extent but usually only for the more 'traditional' names, and even then it's still just a guide.

Tl;dr: names are tricky.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

DrAlexanderTobacco posted:

At least the SR was stupid enough to admit to being ok with no backups over email.

If this is the same guy who intentionally disabled the auditing blackswordca set up due to his previous foul-ups, broke something again, and then somehow managed to get blackswordca shouted at for having enabled auditing in the first place, then I'm going to say that counts for exactly jack poo poo.


e:
Clarified the ridiculousness a bit.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Sickening posted:

Support making up poo poo is half the job.

I'm just loving the idea of a schematic which looks something like:

blackswordca's client <----> Router <----> :siren: INTERNET, ABANDON HOPE ALL YE WHO ENTER HERE :siren:

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

coyo7e posted:

One of my coworkers had to say almost exactly the same thing to get Sony to cover a faulty-out-of-the-box HDD on a new $3000 laptop with full warranty options across the board - the first 12 month warranty only covered accidental and not defective equipment for some retarded reason, and they wanted to sell us a new HDD for $300..

Even in the US I'm surprised that's legal. It's illegal as hell in the UK and EU.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

blackswordca posted:

I know in high school when they locked us down it took us about two days to figure out if you opened MSinfo, then opened task manager from there, the run dialog wasn't disabled and you could run anything.

Never doubt the resourcefulness of teenagers.

Edit: wrong RE word

Our standard technique was to create hyperlinks to whatever we wanted to run in Word.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
I take it the words "restore from backup" would lead to the inevitable response?

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

HalloKitty posted:

So nobody checked backups were working for important data for 4 years. How did that person still have a job?

I'm going to go ahead and guess it was the same person who just burned down the village. Sounds like a smallish operation.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

evobatman posted:

And another two laptops turn into one. One of them had been ripped out of its docking station breaking both the bottom cover and the base frame that the motherboard and palmrest/keyboard mounts to, the other one had clear black spots on the LCD where someone was jabbing their finger to point at something.

You should get anthropologists into your office, clearly you've discovered a surviving neanderthal population.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
I... I still don't understand that at all. What the hell is going on there?

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
Here's one you guys will like. A couple of weeks back we were at a company-organised event after work hours. A woman came up to me (because I was one of the ones who had organised the event) to ask if I knew whether anyone from IT was here because she was having trouble with her work laptop.

I feigned ignorance.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
For what it's worth, gmail is working fine for me over here in the UK.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
So not really knowing the ins and outs of enterprise RAID systems, is that recoverable or is it restore from backup time?

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Sonic Dude posted:

he decided that my request to see part of the program in action (you know, rather than dropping thousands of dollars on it completely sight-unseen) was clearly an attempt to scam him into giving away the software for free. He directly accused me of such and decided to cancel our written quote.

If you can steal software just by seeing a demonstration of it then you've got a bright future as an NSA contractor! :v:

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

babies havin rabies posted:

I'm really afraid to even try. When I told them it was a bad idea they said to forget about that field entirely. Solves that problem. :shrug:

If your RDMS is sane then SQL keywords are reserved and can't be used as field names. Even Oracle manages to enforce this so I'd be surprised if the others didn't.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
To chime in on the Excel hate, it is 2014 and Excel still can't open two worksheets with the same name. Want to quickly open a copy from the archive to compare to the current version side by side? Screw you, gotta check it out and rename it first!

Wibla posted:

In other news, a termination came in... With an offer to sign back on as a 'project employee' with a time-limited contract. Not even sure about the legalities of that in the communist paradise that is Norway...

This is illegal in the UK. Since the UK is Europe's equivalent of the USA in terms of worker's rights, I would be amazed if it's legal in Norway.

Logic goes as follows: in order to kick someone out they have to have done something wrong (in which case you fire them) or they have to be surplus to requirements (in which case you make them redundant and have to pay them redundancy). If you didn't do anything wrong (i.e. they're not firing you for a disciplinary reason) then that would be illegal in the UK, as by attempting to hire you straight back again they've just proved that you're not surplus to requirements.

I know this because my brother's manager's manager tried to do this to him (they wanted to stop having to pay him salary and hire him back as hourly) until his direct manager said "hell no" and took it to HR, who correctly identified that there would be an enormous incoming employment tribunal settlement if they proceeded.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
OK, I'm finally going to have to ask: what does MSP stand for? Google comes up with a billion different definitions.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

ConfusedUs posted:

That seems like a pretty silly thing to "hack". What are they trying to accomplish?

Anyway, I'll pass this along. Thanks!

Well if you can get control of the box then you can route your pyramid scheme / lottery / whatever scam calls through it. Kind of like compromising an email server to send spam.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Lum posted:

Sup fellow resident of Wales :v:

Not been too bad where I am, lost power a couple of time last week, and tonight has had a couple of dropouts just long enough to flicker the lights but nothing major, though our home PCs, router and cordless phones are on UPSes.

The crosswinds are somewhat sketchy on the motorways, even before you get near the bridge, means everyone is driving in terrified panic mode.

I'm amazed the bridge is still open to be honest!

For the benefit of the American audience, the Severn bridge is not the only way into Wales but if you're coming from the south it's certainly the quickest.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
It's also notable that you only get charged to enter Wales - leaving is free! :v:

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Inspector_666 posted:

How windy is it exactly, out there?

Well the area where the bridge is had a red warning out, which means winds of 80mph plus. On that bridge, because of the prevailing wind direction, that would be an 80mph crosswind.

I know we don't get big impressive hurricanes like you guys but I'd still rather stay clear of that sort of situation.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

HalloKitty posted:

Yeah, that's the sort of crap I'm talking about. They knew it wasn't HD, but wanted to put "HD" on it somewhere.

vv What was great about that was that even a Microsoft employee got burned by it and bought a "Vista" machine with no DX9 capability, and moaned about it

I had to explain that one to my parents at the time, man that was a pain. All "HD Ready" meant was "this TV will accept an HD signal and then downsample it to SD. Yay!"

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
Saw ~40 new posts, figured something had kicked off with blackswordca, wasn't disappointed.

That's both hilarious and enraging at the same time. That poo poo has to be illegal, right? You can't just require someone who you've already employed to suddenly BYOD with no notice. I also like the way they sneakily got rid of his old workstation while he was away, presumably in the hope that he'd just shrug and go buy one when he got back and realised it was gone. :psyduck:

rolleyes fucked around with this message at 22:16 on Feb 18, 2014

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

AlternateAccount posted:

Yes, because wandering off for 15 minutes or closing your eyes for that time is INEFFICIENT!!! Give me a break, I am glad I don't work for you.

Seconded. It's well documented that people simply can't "go 100%" for 8 hours and that taking short breaks is a good way to restore productivity and concentration, so is actually much more efficient.

There isn't really room for argument on this any more, there have been enough studies. Any management chaining people to their desk with no breaks is management which is shooting itself and its own bottom line in the foot.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

ratbert90 posted:

At least you aren't CCed after 3 weeks after the issue started, when a single email/phone call/carrier pigeon would have solved the issue immediately. :v:

I get these too. I used to try to help them but I've stopped now when I realised how much of my own time they were wasting. The final straw was when I got an email chain which had started 6 weeks prior, with an attachment containing a second email chain, and the sum total of the email addressed to me was "Please advise".

My response to that (and all future emails like that now) was "I'd be happy to offer assistance if you can summarise the issue for me. Thanks!"


I never got a response.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

ratbert90 posted:

My standard response is:

"I'm sorry, but I am not authorized to discuss such matters off the clock. ${BOSS} can print t you up a contract for support hours, but working off the clock isn't authorized."

I also CC my boss because he is never included in the email chain to begin with when they are trying to get free support hours out of me. :v:

Just to be clear I wasn't talking about stuff off the clock - thankfully I'm in a role where I don't carry a work phone or have email access outside of the office, so I literally wouldn't see out of hours requests until I get back to work.

My annoyance with the scenario I posted is the complete waste of my time it represents, and the laziness on behalf of the person copying me into the chain. Taking 5 minutes to summarise what it is they need my help with would save me 30 minutes of trying to figure out the same thing from the mess of the email chain.

Basically, if you're in a position where you need my help on a complex issue like that then you can spend the extra couple of minutes to help me help you. If you don't then you obviously didn't really need my help that badly anyway - as neatly shown by the fact I didn't get a reply.

rolleyes fucked around with this message at 14:17 on Mar 8, 2014

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
All hail Sirotan, the 13th prophet*!


*And seal

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Sickening posted:

I would hate that system. Seems too stacked in the employers favor.

I'm kind of with you. It seems like the diet of thing which might work well for a small company but I don't see how it scales, and it'd be very easy for it to all start getting political and cliquey in larger companies.


Edit:
Basically the fundamental flaw is the "treating people like grown adults" bit. That breaks easily in large companies.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

blackswordca posted:

I forwarded the client email to the general manager with a complaint about being thrown under the bus. Well see what happens but im putting my money on "nothing"

No, it won't be nothing. You see what you did there was entrapment again. Expect to be told as much.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
Re. datechat:

We have a legacy internal system which represents dates as a floating point number. Just gonna leave that hanging there for you to appreciate.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

KoRMaK posted:

The internet is going to be really useful when humans start spreading through the galaxy and have data communication across light years that responds almost instantly (or like a week).

Um... exactly how do you envisage this working without violating general relativity?


Edit:
What this boils down to is that you can choose any two of the following three items:
- Relativity
- Causality
- FTL travel / exchange of information

rolleyes fucked around with this message at 21:18 on Mar 31, 2014

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
Many tickets came in: someone in central corporate IT pushed out an update to IE to force the homepage to our parent company's Intranet page. Which is unavailable from our network.

This, of course, translates to:
:byodood: The internet is broken!

Except, because staff have been trained for years to use the links on our own intranet to access the applications they need, it really ends up being:
:byodood: My computer is broken!


Double-bonus: the same update locked down the homepage setting in Internet Options so even if you know what you're doing, you can't change it back.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

RFC2324 posted:

Never expect devs to be power users. Far too many are far too proud of not knowing poo poo about how computers work outside of their own little box of code, which is highly abstracted away from any actual technical knowledge.

There's a bit of a difference between "you don't get local admin rights" and "no right clicking for you!" though, isn't there. Context menus are kind of important in any serious IDE.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
It's me, I'm the guy with a 1GB corrupt PST. At least I know how to run scanpst I guess? :ohdear:

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?
Also, looking on Google, 'ravish' is much much worse in the original version.

I know 'it was a different time' and all that, but I really struggle to get my head round how that poo poo was ever considered ok.

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rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Fiendish Dr. Wu posted:

Because my helpdesk supports the army and some national guard computers still run xp.

That's bad, isn't it

Don't tell the Chinese! :ssh:

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