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Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

poo poo that makes me cringe. People who make 2-3x my salary with a default email font of 0000FF Comic Sans.

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Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

blackswordca posted:

Ive always said if i run my own company, im sending all internal emails in Aurebesh

I'd create a font with intentionally horrifying kerning just for use when emailing graphic designers.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

FISHMANPET posted:

I've got a friend at Microsoft that's trying to get me a job there, doing I guess what would be PFE. I think that kind of jumping around is the type of work that interests me the most. Coming back to the same client over and over again would be pretty great as well, because I'm a trap for esoteric configuration information.

MS goons not already in the loop, pm me with your alias. We've got a group, we do lunch occasionally (and less occasionally succeed at it).

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Ursine Asylum posted:

That's what they get for thread-merging :colbert:

New thread title: "A poo poo ticket came in and it pissed me off II: SharePoint and Cirrhosis"

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Comradephate posted:

This thread moves so fast I always feel like I'm replying to things that happened a million years ago.

Turn off hyperthreading, get lag

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

blackswordca posted:

Content:

Looks like the user that likes to help me pad my time sheet has gotten their monthly malware infection. Ive told them to leave their computer alone while I run scans and clean it up, but they are still working and using some search engine I've never seen before that in the best case just reposts google results and the worst case reposts google results while injecting malware. Its surprising how much a person with a doctorate cannot follow simple directions.

YOTJ: Just got a call from a placement agency I've never heard of with an interesting job proposition. They haven't told em wage yet but the job mostly fits what im looking for. I have a proper phone interview scheduled on Monday. Have any of you dealt with Recruitment Partners Inc? They look to be mostly in Alberta with a couple of contracts in Saskatchewan.

Before even hearing anything about the job, wages, or working conditions, I advise you to accept.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

kensei posted:

Washington state is pretty nice, if it is West of the Cascades. within ~40m of Seattle or within ~20mi of Portland.

FTFY. We don't want people blaming this thread for their move to Centralia or Forks.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Apparently Facebook has a new Ticket Escalation Procedure.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

incoherent posted:

Put the virtual memory in the real memory :getin:

Aww, now I want to make a ramdisk to put my swap file in.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

AcidRonin posted:

EDIT: CS related dog names?

Cloud or Devops

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Dick Trauma posted:

Sometimes you need to tell your boss 'no.' If that's not sufficient try 'no loving way.'

"I am not a lawyer, and I will not advise customers on legal matters. By asking me to advise on this matter, the customer is requesting that I practice law without a license, which is a felony. I will absolutely not, under any circumstances, commit a felony for anyone in this organization"

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

blackswordca posted:

Just got off the phone with the site manager for my company and pretty much told him that. His response "Fair enough. Get the Sr tech on the account to do it then"

I cannot get out of this place soon enough.
"Sr Tech: I am escalating this ticket because I will not practice law without a license and incur the potential penalties and liabilities therein. Manager has requested that you do it."

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

bort posted:

That's the worst. Going through someone else's email always made me feel dirty.


skipdogg posted:

I loved going through peoples email. It blew my mind what people would talk about using their corporate email.

Let's play a game called point to the NSA contractor :tinfoil:

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

JohnnyCanuck posted:

We're having serious talks about using Trillian For Business.

My previous company used AIM... in 2012...

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Urit posted:

The best part is that MS also uses their own solutions. Yep, that means their internal email/Lync is on Office 365. Yep, it's just as good as it is for consumers.

Dogfoodin' for lyf<connection terminated>

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Volmarias posted:

Their laptop is going to have an unfortunate accident, I guarantee it.

Now that SSD's are around, someone needs to make a black box for laptops. Something that constantly records the last 2 minutes of audio before loss of battery power combined with accelerometer data.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Prosthetic_Mind posted:

My bottled drink of choice is $9 for 4, but it's worth every penny.
I do have a $10 for 6 that I go to for an easy drinking beer though.
I'm still in my tasting phase though. I'm a little worried that Old Rasputin is going to spoil me, the stuff I used to drink just tastes like water now.

My goto is usually $7.99/6, is tasty, and comes in handy bottles that are great for reusing in homebrewing.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

I'll say it, I think we need the poo poo that pisses you off thread back again. The previous one released the "IT chat" pressure from both threads, and made them readable and decently on topic. This new megathread is pretty insane with 70+ posts to catch up on if I go a few hours without breaks in meetings during the day.

This thread is averaging 80 posts a day.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Helushune posted:

Enabling it interferes with a bunch of legacy applications that are still pretty critical, the incredibly odd way we handle some roaming profiles, and the way some old group policies were written before I started working here. There's a bunch of really odd logon scripts that copy php scripts to the local c:, run php.exe off some server that I haven't been able to find yet, and then apply various computer and registry settings instead of, you know, doing all that through group policy like a normal sysadmin. As far as I can tell, my predecessors couldn't figure out group policy but they kind of knew php scripting so they just did everything through that instead.

Do you have software assurance through a Microsoft enterprise agreement?
http://www.microsoft.com/en-us/windows/enterprise/products-and-technologies/virtualization/UE-V.aspx
http://www.microsoft.com/en-us/windows/enterprise/products-and-technologies/virtualization/app-v.aspx

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Lum posted:

Guessing the "spinning disc" think refers to the spinning beachball effect that Macs do in place of the Windows XP eggtimer or the Vista/7/8 swirly blue O thing. If you don't realise the beachball is supposed to be a 3D sphere it would look like a spinning disc.

It's called a throbber. I would think goons would be all over using that term.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Lum posted:

My GF is the Mac person in this household, having previously been a network engineer for a shop that had a lot of Macs, and she calls it a beachball, *shrug*

Crowley posted:

I've never heard it called anything but "beachball".


It's not a term for that exact thing, but for the general concept of it. http://en.wikipedia.org/wiki/Throbber

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Migishu posted:

Bout loving time. If he offers you anything, anything at all, TAKE THE JOB.

What sort of animal sacrifice pleases Canadian gods? I'll build an altar in my backyard for this.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

IamJacksAlcoholism posted:

A ticket came in...

:supaburn: Help! We have a Server 2008 R2 machine that meets all requirements and the install keeps failing!!!

:eng101: Does it have SP1 installed?

:supaburn: No. Is that a requirement?

:tizzy: wha-...I...did you even look at the system requirements? :suicide:

It's just as bad as
:v: help, I can't figure this out, I've read all the troubleshooting materials and there's nothing in it that solves my problem!
:eng101: have you tried <open troubleshooting materials> ^C ^P this?
:v: that solved it, thanks!

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

blackswordca posted:

So a call came in,

Some guy calling in for one of the owners and named him specifically. All the guy was willing to give me was his first name but not who he worked for. The only other thing I was able to get from him was "he had good news for the owner and wanted to share it with him" But not with me because I am a peon or something.

This sounds like some sort of cold sales call but the guy is being all secret agent about it.



When I got these calls I'd always just take their name and callback number to forward to my boss. My boss always complained about how much spam I forwarded to him. I guess he didn't quite understand that I was actually just trying to show him how much time I was losing out of my already impacted day to play receptionist.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Zero VGS posted:

We have a new CEO and she's frustrated. We're an IT team of two, and as soon as she got in, she wanted to get rid of her desktop, and use new laptop exclusively.

- Our network is Windows XP, she insisted on Windows 7 for the laptop, not a big problem.

- Corporate requires the laptop to be encrypted (Sophos), and at work it has to be on a static IP.

- Corporate's GPO has file synchronization and offline files disabled. Our GPO uses homefolder redirection. In other words if one completely loses LAN connection, files are unavailable. This has never presented a problem before.

- For her to get to her files from home, she has sign in locally to the laptop, then sign into a VPN, then sign into a terminal server. Mercifully I made all three of these the same login/password.

Now, she doesn't like that she has "two desktops", she wants to be able to work offline and not worry about shuttling her files between the laptop and the terminal server desktop. How can I simplify things as much as possible for her? I'd just join the laptop to the domain if it weren't for needing an internet connection and VPN to reach the files. Plus, I've seen on some of our other laptops, that when they can't get a connection they won't always honor the cached credentials and might refuse login through the encryption software.

Quick and dirty would be to set up a skydrive account, then install on both computers and point "my documents" there.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Sirotan posted:

I....I still use Winamp.

:ohdear:

I used Winamp for at least a decade, it was great for running karaoke systems and djing back in the day. That llama's rear end must be so far beyond sore by now though...

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Now let's see if I can still remember my ICQ number... edit to follow.

edit: holy crap I remembered it! Though, I remember having a lot more people on my list... there's only 8 confirmed and 1 waiting for auth (for like a decade)

Paladine_PSoT fucked around with this message at 00:46 on Sep 6, 2013

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Wagonburner posted:

For shame, 61738 was my prodigy id in middle school early 90s on the family's $2000 486 25mhz. (Internet detectives: go.)

Nah, I got it on the first try. I could probably still rattle off bbs numbers from the Fresno area if I thought about it.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

blackswordca posted:

so a ticket came in.

One of the admin staff came in and asked me to prepare a document for them listing the features of BES 10 and how the management of devices differs between BES 10 and Exchange 2010.

Not a bit deal, but they need the info by Monday morning at the latest. Apparently they were told twenty minutes ago the directors meeting that was scheduled for next Friday afternoon was bumped to early Monday Afternoon.

Just draw a picture of a BES server hanging itself next to an old and busted Exchange 2010 server looking longingly at an Exchange 2013 server pumping iron, or something.

Are they really considering implementing BES10 or is this a migrate meeting?

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

SEKCobra posted:

I never understood emailing big files. Just set up a FTP or http share or something. Or use mega if you can't get any help from IT.

Most (just about all) end users don't know what a file really is, let alone understand FTP well enough to use it.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

blackswordca posted:

The personal who signed it apparently has no authority to sign contracts for this organization.

Sounds like their organization has a problem with people making business decisions without authorization. That in no way leaves you on the hook for providing the service for free. You can likely legally enforce the contract and their "he's not authorized" is a disciplinary issue to sort out between the company and said unauthorized signer. Enforce the contract.

edit:

chutwig posted:

Here's what you need to understand. There are a lot of people in this life who will quickly identify a person as the kind of person who is afraid to say no and will exploit that as much as they can for as long as they can. You are that person that's being walked all over and you're letting them do it.

You haven't been paid for services rendered and you have complete and total control over their website. Don't do anything for them, don't mail them any USB key, don't lift a finger except to do whatever you can to make sure they understand you have absolute control. They have no recourse. Renew the domain and make sure it's locked so that there's no way they can claim it, and then take the website down completely.

This isn't about you being a dick, this is about responding to them being dicks. It's not good to be the instigating type, but you should respond to anyone being a dick to you in the same fashion.

This is 1000% correct.

Paladine_PSoT fucked around with this message at 01:41 on Sep 10, 2013

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

dorkanoid posted:

my favourite quote: "what? you can only have 8 IF()s nested?!"

I hit this limit once building a fake gaant chart out of a linked excel spreadsheet because the team was spooked by project.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

A customer is repeatedly emailing us, finally asking if we would correct their issue for them. I drafted a reply and sent it to a coworker with "Wanted to get your opinion on a reply:" at the top. After it was agreed on, I copy and pasted it into an email to the customer and rest of the team, with "wanted to get your opinion on a reply:" proudly still at the top.

Fridays.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Verizian posted:

an 8 string electric bass SG with a carved top that looks like a black widow.

You forget the 10 commandments of bass. Thou shalt not have more than 5 strings. The 5th string is pushing it. The 6th string is right out. Basses have no need for an upper register.

:colbert:

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Dr. Arbitrary posted:

I'm sort of new to IT, but at some point doesn't it become more cost effective to transfer everything to a physical medium and mail or even personally deliver the data?

http://what-if.xkcd.com/31/

Fairly in-depth analysis of this.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Oh man...

Decided it was desktop maintenance time. Opened it up, cleaned it out, made sure everything was fitted right, put it back in, booted a few times, then flashed the rom

Erasing.....100%
Writing.....100%
Verifying.6% FAILED.

What the poo poo? try again...
NO ASUS ROM DETECTED.

son of a...

so I google it, and apparently the rom flashing utility is notorious for making GBS threads itself at that exact point. My computer is now running with a blank bios, eagerly awaiting the next power outage to die and never return.

Dead comp walking.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

guppy posted:

A department I support got some new computers about a month and a half ago. I imaged them when they came in, but they need specialised software I I don't have and don't know how to install. I asked my coworker (also my team lead) about it since he's dealt with it before, and he said no problem, he'd show me what to do.

Time passes. I've asked him a few times about it and he always says "oh we'll take care of it on Monday" and the like.

Fast forward to today. The guy who runs that department emails my boss to ask why he doesn't have his computers yet. I noncommittally reply that they're imaged but I'm still waiting on software, because this is in writing and I don't want to throw my coworker -- who has generally been on the level with me in the past -- under the bus. He responds by pretending to have no idea what this is about and scapegoating me as not taking care of it earlier.

Now that my boss is involved, suddenly this is a priority for him, and he insists we go up and take care of it right away. We get the new computers set up -- mostly I mean I get them set up, as he bails on me after doing one of them -- which is no small hassle given the goofy ways some of these users insist on setting up their offices. Before he leaves he shows me how to install this software package. It doesn't work right away and I have to wrestle with it -- he's no help, which should have tipped me off that this was going to be a problem. By now it's almost 3:00pm, I haven't eaten lunch, and I'm starving. I finish the installs and I test it with the users -- it doesn't work. I go talk to the guy who administers this POS, and it turns out this is far more complicated than I was led to believe, and requires additional software. In his rush to blame me for the delay, my coworkers has crippled a department for half a business day. (I hadn't set up the computers because I didn't want to take down their working computers until these were ready to replace them. He insisted we put the new computers in place and then install the software.)

I give a quick report to my boss by phone, just the situation with the app, leaving the personnel crap out of it. I tell him I'll give him a more complete explanation next time I see him in person. My coworker calls me a little later, presumably having spoken to my boss. He apparently didn't bother getting the details from my boss, though, because I have to re-explain the situation to him. He asks what software it needs, I tell him. According to him, he who did not know the first goddamned thing about this app, everything's fine, because "it's easy to install."

Words cannot express how livid I am right now.

Don't suck up unnecessary blame. Talk to your coworker and let him know exactly how he is screwing you. If he does anything but make it right, take it to your boss. Absorbing bad performance for someone else is a horrible, bottom-line affecting move.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Paladine_PSoT posted:

Oh man...

Decided it was desktop maintenance time. Opened it up, cleaned it out, made sure everything was fitted right, put it back in, booted a few times, then flashed the rom

Erasing.....100%
Writing.....100%
Verifying.6% FAILED.

What the poo poo? try again...
NO ASUS ROM DETECTED.

son of a...

so I google it, and apparently the rom flashing utility is notorious for making GBS threads itself at that exact point. My computer is now running with a blank bios, eagerly awaiting the next power outage to die and never return.

Dead comp walking.

Power outage. Oh, core2 duo box I've been limping along for years, you went before your time.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

eszett engma posted:

ASUS, you say. I take it this is a P5 series motherboard? If it's important enough you can get a replacement BIOS chip from them for $15.

P5B Deluxe Wifi-AP edition. Love that board otherwise.

Lum posted:

Does the hotswap flash method still work these days?

(Find a working board, enable shadow memory, boot to DOS, carefully remove BIOS chip while the system is powered on, flash BIOS, power up, put both chips back in their correct board.

Fixed a few boards that way when CIH was running rampant, then I discovered that work had an EPROM programmer so used that instead.

Straight up soldered directly to the board. Asus wants to make sure that it's not even possible.

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Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

toe shoes posted:

Found out that our HR manager is a fan of eugenics. It's not for particular races though, for sex offenders and the mentally challenged. So it's OK. She's a mother so it's only right to want to do this to protect her children.

For all printers suck, no matter how hard Jira makes it to set up customer projects with unique workflows, none of it comes close to finding out the person in charge of Human Resources is actually that big on the 'human' part at all.

Be glad she's not in charge of call center metrics.

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