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psydude posted:A boss came in. And decided to up and upgrade one of our production T3 routers at 4:00 yesterday, despite the fact that the plan involved opening a proactive case with AT&T (which we hadn't been able to do yet due to our federal manager being busy) and for a solid 30 minutes for configuration audit ahead of time and 30 minutes of testing afterward. Of course I got roped into all of this poo poo at 4:30 (without any heads up) since I was the one who had done the configuration and wound up leaving late. If you gave notice already, why didn't you have plans that you couldn't break? I feel like once I give notice at my place, I will not be doing a single thing above and beyond and would really try to limit myself to knowledge transfer as much as possible.
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Aug 14, 2013 13:17
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blackswordca posted:So a call came in. So I guess the lovely management starts at the top. He is setting you up to get screwed over for insubordination or something.
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Aug 14, 2013 16:04
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enotnert posted:I got a lot of emails last week. . . You of course would never return to the same position I hope. I would only consider returning somewhere if it was a change in responsibility and pay grade, especially after two years. Otherwise you are saying to them (and yourself) that you haven't grown in the intervening two years.
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Aug 18, 2013 23:59
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We use a program called Atelier Web Remote Commander and it doesn't require a preinstalled module on the machines. I think it uses the AT command to send an executable down that it then connects to. You have an option to tell the user you are connecting or not. I never do because who cares. I tell them I am connecting then do my poo poo. Some people make it pop up the permissions window but meh.
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Aug 19, 2013 15:28
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Kuros posted:God dammit lady, you do not spill liquid on your $1500 laptop, frying it and then while I'm getting you a loaner ask me if IT will get you a $2500 Macbook Air. I am not sure I can think of a macbook air configuration that would cost much more than 2k.
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Aug 19, 2013 19:57
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Alctel posted:On my VERY FIRST day, one of the HR people handed in a USB stick they had borrowed. My boss started scanning it, only to collapse in laughter, and beckon everyone in the room over to take a look. It was full of naked photos of the HR person with their boyfriend :|. I hope you reported it to HR.
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Aug 22, 2013 18:28
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Crowley posted:That's the one. Thanks. Copy the link and paste it in a new window.
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Aug 23, 2013 13:30
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SEKCobra posted:OMG Raise hell. That is a serious violation of trust. He should be fired as any employee handbook that I have seen prohibits theft.
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Aug 29, 2013 19:59
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blackswordca is the corvettefisher for the new thread.
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Sep 10, 2013 13:36
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Sab669 posted:I interviewed at a software company in the health sector located in Boston a few months back, their Friday's were basically a half-day in that they'd spend the afternoon drinking beers and just shooting the poo poo. My interview was on a Friday afternoon, my interviewer was drinking then. Was it in Watertown rather than Boston proper?
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Sep 12, 2013 21:17
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Dilbert As gently caress posted:Me http://blogs.technet.com/b/markrussinovich/archive/2009/11/03/3291024.aspx According to Mark Russinovich SID duplication doesn't matter. Is that not the case? Demonachizer fucked around with this message at 15:34 on Sep 24, 2013 |
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Sep 24, 2013 15:31
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Getting a bunch of weird errors for these client images lemme see what is wrong
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blackswordca posted:Although the look on the face when I explained some of the situations I deal with here was worth it regardless if i get the job. Can you expand upon this? Just wondering if you tell stories that make your current place of employment look bad. That would be a huge no-no and if I was interviewing someone and they did that, they would probably not get the job.
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Oct 3, 2013 23:07
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blackmanjew posted:Multiple tickets came in. What does decommissioned mean in this context?
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Oct 4, 2013 17:20
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FISHMANPET posted:And you don't even need local admin to install Dropbox! Haha this is what I was going to bring up. I had to spend a bit of time and effort to ensure that people couldn't install dropbox on machines that they had no admin right.
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Oct 10, 2013 16:20
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MJP posted:I have no clue what that is, but my boss wanted me to move from Mon-Fri to working Saturdays with a comp day during the week, so long as it wasn't Monday or Friday. So yes, that thing in the picture was my boss. Seems really lovely to not allow you two days off in a row. That would be a huge problem for me. I worked out with my group to have Sunday Monday off and work a truncated Saturday shift.
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Oct 16, 2013 16:34
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Acid Reflux posted:Sort of a cross-thread thing by now, but poo poo that's not pissing me off today: catching up on this thread, and seeing Lum and Sirotan being the only two people who ever seem to be able to spell "HIPAA" correctly. Thank you, ladies. It is HIPPA like a female hippo. Recently an email went out to students about HIPAA training with the subject line :HIPPA & Infection Control Trainings I feel like the IT office are the only people that consistently spell it correctly.
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Oct 19, 2013 11:50
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wa27 posted:They're Word 2003 templates. Oh nevermind then. Carry on.
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Oct 24, 2013 22:59
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Migishu posted:Aight, so changing language settings in XP should NOT be this loving weird. Try logging in with a local user and changing it or failing that a local admin.
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Oct 29, 2013 14:55
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DrAlexanderTobacco posted:Engineer goes to a brand new client's site to perform a P2V of their only server. They fired the dude one has to assume?
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Oct 31, 2013 20:16
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tehloki posted:A ticket came in I wouldn't give it back without telling him not to use it for anything he wouldn't want a third party viewing until you have a chance to format it. Banking etc.
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Nov 10, 2013 18:24
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Would a passthrough scanner be suitable for whatever they are scanning? Like a scansnap s1100 or something. They don't take up much space and you don't have to worry about as many moving parts as a flatbed. They are a little cumbersome to use though if they have to do high volume scanning. Another option would be to ship the thing there and just leave it there when done maybe? Have it waiting for them at the hotel might be nice. Not sure if money is an issue.
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Nov 18, 2013 14:49
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tehloki posted:Why does every woman in my office have a space heater? Do they not make any women's clothing that is warm enough to wear in a 70 degree environment that is acceptable in a "business casual" workplace? Do women lose body heat faster than men? Once we got a call about a machine that couldn't power on. Problem? The space heater pointing at the front of the case melted/warped it to the point where the power button no longer made a connection...
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Dec 2, 2013 20:17
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Agrikk posted:Many years back my wife "volunteered" me to go help a friend of hers I am still trying to get my wife to understand that I don't help people outside of immediate family/close friends not because I am a jerk but because it quickly becomes unmanageable. She recently asked me if I could help her parents' neighbor get Russian television on their TV similar to how I set up her parents. This would mean getting internet service, a wireless router, a computer (bill is payable solely online) and a Roku. I sometimes feel bad about it but I already have an issue where a neighbor of mine comes to me for computer help and am already the IT guy for my mother, my sister and father in Italy, my wife, my kids, my wife's parents and my godparents. I really regret not just telling people that I am a garbageman because it isn't like they would ask me to take a bag with me when I leave.
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Dec 5, 2013 20:37
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blackswordca posted:Offer them some gum.. that's the general subtle way to do it. When in the company of many people, offer them some gum. Don't offer it to anyone else and don't take a stick out for yourself first. Sterling_Archer posted:(someone brought in router from home and it got dry-walled in). Is that what happened or is that your guess?
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Dec 6, 2013 18:41
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Sterling_Archer posted:Considering we found it, I would not call it a guess. I love poo poo like that. Servers getting walled in to the back of a closet, random equipment in a room that is bricked over, poo poo like that.
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Dec 6, 2013 20:21
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 Thought you guys might find this interesting. This drive weighs a shitload (key for scale), stores 120mb of data and has a stepper motor for the read heads rather than a swing arm (heads move straight in and out perpendicular to disc motion). It is a pretty neat piece of old technology.
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Dec 13, 2013 22:33
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Moey posted:Those looks like my old college dorm keys. Work for a college by chance? Yeah. I work at a dental school. Just realized that is my housekey however.
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Dec 13, 2013 23:34
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Edit: Reading comprehension.
Demonachizer fucked around with this message at 21:42 on Dec 27, 2013 |
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Dec 27, 2013 18:00
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GreenNight posted:I always tell people that sure, I can do that as a service off-hours. And I tell them that I tend to charge half to 1/3rd of geek squad. I have said similar except that I charge 2-3 times what geek squad does. And also this was not with someone I work with at my job as the answer to that is sorry don't have the time. Demonachizer fucked around with this message at 00:24 on Feb 4, 2014 |
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Feb 4, 2014 00:21
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spog posted:For further benefit of the American audience: the main difference between the Severn Bridge and the gates of Mordor is that Sauron didn't charge £4.99 to enter. Do they really charge 4.99 instead of an even 5 on a toll? That seems really weird.
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Feb 15, 2014 12:50
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Holy poo poo bring your own desktop. The best part is that by having your employees buy their own poo poo nobody gets advantageous pricing for bulk buys etc.
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Feb 18, 2014 22:11
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I think this has to be just some horrible gimmick poster long con. Once the Dick Trauma and CorvetteFisher stories dried up, blackswordca saw his chance.
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Feb 18, 2014 22:14
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Collateral Damage posted:The only sites you need for filler content are http://baconipsum.com/ and http://placekitten.com/ A chrome script to automatically replace any images with placekitten.com would be pretty neat.
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Feb 24, 2014 14:00
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SopWATh posted:Care to share? A Google search brings up a bunch of incontinence issues. http://www.cs.bell-labs.com/cm/cs/pearls/sec0510.html Totally unrelated but this is my favorite "debugging" story: http://www.ibiblio.org/harris/500milemail.html Demonachizer fucked around with this message at 22:48 on Feb 25, 2014 |
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Feb 25, 2014 22:46
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blackswordca posted:So a meeting request came in, from my manager: I like how it is a conversation about yourself and your job seems almost accusatory.
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Feb 27, 2014 22:41
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Dilbert As gently caress posted:Biggest concern about my new job: Don't tell him you post; Don't tell him your username.
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Mar 22, 2014 04:11
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Dilbert As gently caress posted:Ughhh, I guess I should explain my reason for avatars, it's long overdue. I grew up with farmers(mother was one), horse/farm owners, even went to a private school where most the teachers owned farms, and I own horses. I grew up around horses and ponies and think they are cooler/smart than dogs. I hate 90% of bronies; however it's usually the first thing any goon asks when I meet them. I'm actually the 'black sheep' of my family who didn't pursue a music/farmer/workinginachurch path; and reminded of it often(might explain some of my rambit posting from my past). But enough of E/N. I work with two "goons". One is a dude I knew for years prior to his posting here (and working with) and the other is a guy who barely lurks and only got an account because of us. I wouldn't want any other coworker looking over my posts on SA though. I already self censor a bit of the annoying aspects of my job because of the other two guys even though they know most of my complaints.
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Mar 22, 2014 11:50
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Fellatio del Toro posted:Before we merged with another organization we had a 'helpdesk' line that any of our techs could answer and just kind of took jobs round-robin style. We currently do our ticketing 95% through the phone and 5% through email and it works pretty well. Most of the time, issues can be immediately resolved over the phone so it seems pointless to have someone submit a ticket and then track them down to resolve what could have been a 2 minute fix. We are consultants for a smaller part (1200 users) of a very large (120k user objects in AD) org and the reason we get kept on is that we attempt to have every issue that isn't a project resolved within 6 business hours. If someone in one of the buildings next door submits a ticket for something simple like getting a piece of software installed that has a legitimate business need, they often have to wait days. I understand that our situation might be a bit different than most. We have 2 helpdesk dudes, two application/server guys, a DBA/developer, a helpdesk manager/acquisition guy, and a director. It never really feels overwhelming with the support ratio to be honest.
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Mar 27, 2014 14:23
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Volmarias posted:You're getting 5% of the credit you're due. It might work well now, but if it ramps up and you need help, it might be awkward to ask for more staff when you only do 1/20 the industry standard workload according to your metrics. Tickets will also help you analyze large scale events better than "hey, anyone else seem to be getting a lot of calls about FooMunger throwing errors?" Sorry, we do enter every item that we work on into our system just so that we can give the client info on what we have done each year. We have had the contract for around 15 years and they reup on a 5 year contract each time. We are loved by our clients which is pretty nice.
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Mar 28, 2014 12:39
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I have read around the forums that they aren't much better than just doing it yourself. Do they have an understanding of the needs for a technical CV/Resume?
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May 8, 2014 18:43
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