RE: A ticket came in: Did they take the printer into the shitters with them?

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Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Tasty Wheat posted:

Manager: Hey, can you go look at the PM's cell phone?
Me: Funny, I did not know that Cisco start making cell phones.
Manager: Well you know that he only like dealing with American's.
Me: Yeah, I know, ok, fine, well do, he up there now?
Manager: Yeah, he is there waiting on you.
Me: Great (as I walk one flight of stairs, take an elevator for two more and walk one more flight. I always think of the documentary "The Smartest Guys in the Room" as I walk to that office suite)

Me: Afternoon, what can I do for you?
PM: When, when I landed in Dubai, my cell phone was not picking up carrier, so I factory reset my phone and now all my ring tones are gone.
Me: Funny, so you erased all the music you copied into it?
PM: No, all the ring tones the phone came with, there are all erased.
Me: Funny-er, I did not know that you could even erase that from a Nokia phone

(It's the only Nokia smart phone on the project, we paid $900 US for it, so the PM could carry his Corp issued iPhone and his project paid personal phone)

Me: Well let me take a look at it please, if you don't mind. You know, Adrian is way better with Nokia (he's European and the biggest Nokia fanboy).
Me: Oh, I really have no idea what I am doing here, do you have the manual for this thing?
Me: Oh, I think I see it now, you just need to work on this menu, here are all the factory ringtones.
PM: Thank you...

I walked out of the office listening to a virtual symphony. Job titles mean nothing when there's trump yours, LOL.

It's important to clarify or have someone above you clarify what it is you do. Not doing that is how I ended up having to install power for desks as network infrastructure technician.

# ¿ Aug 13, 2013 13:38

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# ¿ Apr 29, 2024 14:22

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Dick Trauma posted:

I was up in Seattle two weeks ago at a location where a manager was using a temporary laptop. They were complaining about getting dumped off of wifi so I went to connect them to the ethernet socket on their Shoretel phone.

The laptop had no RJ45 port.

I immediately started looking for a little door to pop open or some other drat way of hiding the port. Nope, no port. It was a Latitude purchased before I was hired and I guess at some point within the last six years or so ethernet was still optional.

So I came back to L.A. and sent the user a USB ethernet adapter. Today she called me to get it installed. The driver software was acting stupid and I thought "Godammit this laptop has to have a goddamn ethernet port! It has to!"

I downloaded the manual and saw that it was indeed supposed to have one, so I asked the user to send me a picture of the side of her laptop where the port should be.

What does that USB go to? I'm guessing it's USB B?

# ¿ Feb 3, 2014 20:46

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Capture the user in a ring and sell the ring on ebay.

# ¿ Feb 5, 2014 15:02

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

I just type V/R. I don't know what it means, but everyone else uses it.

# ¿ Feb 8, 2014 17:02

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Did he legally change his name to Vanessa? I don't know if you can actually be trans in the military. I know a person who was separated for having a mental disorder when he became a she. The most awkward going away of all time.

# ¿ Feb 9, 2014 20:31

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

I also need clarification on that. I've had two outside cats. Neither of them ever brought beetles in. And if they did, they never ended up in the bed. You sound like a goony gently caress if you sleep in a bed full of beetles and washing your hair in the morning doesn't remove them.

# ¿ Feb 12, 2014 01:49

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

nexxai posted:

What kind of properly planned business would have a need for a next-day server?

We have this big project that needs to spin up tomorrow. Here's the server we need. High priority.

# ¿ Feb 12, 2014 19:08

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

nexxai posted:

If it's such a big project, why wasn't the project given enough time to procure assets? What happens if Lenovo can't deliver next day due to weather issues?

I work for the government. Lots of people up high make decisions and then a ticket comes down to me. I often have no idea what's going on aside from "give this thing network connectivity." It's best when I set it up the way I'm told and try to troubleshoot why it doesn't work. I call up some other guy someone tells me about and he says the whole thing is wrong.

# ¿ Feb 13, 2014 03:13

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

There's a sun box that's in the mass of lovely hardware in what used to be our training lab. Every time someone comes through to look at what is there, they are all "No, we shouldn't get rid of this. We could use it." Ok, sure, if you want to try to get it to work. I'd be surprised if the red hat machine even still turns on. Getting that sun box to work again would be magic. Especially because no one remembers how to use it.

# ¿ Feb 18, 2014 04:22

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Flipperwaldt posted:

What the gently caress is next? Bring your own wages?

You will need to find your own sponsors.

# ¿ Feb 18, 2014 21:07

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Agrikk posted:

NAS units all the way down...

Alternately, you should mount all of those NAS units in a single namespace in a massive RAID-0 volume. For performance.

We did have backups, we had RAID.

# ¿ Feb 19, 2014 21:19

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Customer needs his desk raised up for whatever reason. Yes, go ahead and keep sending us change tasks every couple weeks asking if the cables are long enough. I'm sure he doesn't need it raised up any time soon.

# ¿ Mar 11, 2014 02:45

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Every capacitor from that time period is lovely because it was a stolen half finished design that everyone pushed into production.

# ¿ Mar 12, 2014 02:33

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

I don't even understand a reason for doing that. Do they like the idea of sending important files to their "storage" by pressing the delete key?

# ¿ Mar 22, 2014 03:47

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Casull posted:

A ticket system came in. We finally got a ticketing system up in place.

Now the hard part: getting users to adopt it instead of email and IM. Any suggestions?

I also like a good ale, so suggestions for ales will also work.

Just say "Sorry, I can't do any work without a ticket."

# ¿ Mar 26, 2014 21:23

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

peak debt posted:

Your error is that you think relativity changes timestamps. It doesn't. Time dilation changes time itself. On the ship, it _is_ 2101 when it passes α Cen. On Earth, it _is_ 2104 when the ship passes α Cen. Both of these claims are equally true.

Our minds have not evolved to deal with relativistic movement. Especially the idea that simultaneity can be relative is something we have never experienced and are not equipped to handle intuitively.

And this is what's happening there. For an Earth observer, the 2104 New Years Fireworks are simultaneous to the arrival of the spaceship. For the ship observer, they happen three years later.

A similar such "paradox" is the pole and barn paradox, where two people each have indisputable proof that what they see is correct, but they saw two different things that are not reconcilable with each other.

Except when they get to their destination, they change all their clocks to match the local time. It's the same thing as timezones. When you fly from California to New York, you don't say "It may be 10 here but it's actually 6 for me." You adjust to the local time and get on with it. So yes, it will technically be 2101 for the ship when they get there, but when they get off the ship, it will be 2104.

# ¿ Apr 1, 2014 13:25

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

It's not like it's a dog or a cat. Totally cool if I just put this harmless animal in a situation where it could end up dying for no reason, right?

# ¿ Apr 2, 2014 00:52

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

We are currently being forced to clean up our comm rooms at work. I suggested to someone that we just print out that picture and tape it in all the rooms to show how not that bad they are.

# ¿ Apr 5, 2014 00:03

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

QuiteEasilyDone posted:

Some water came in...

To a clients main server room

A water heater on the floor above the server room gave way and let loose it's contents all over their equipment closet. Still waiting on a full report of the damages from the field tech.

This is always fun. Especially when there is PoE involved.

# ¿ Apr 7, 2014 19:53

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Ozz81 posted:

Tying into this, why does it seem like only maybe 25% of Mac users actually know what they're doing with their Mac? I've got a client with a user that ran into some issues after she tried to give herself admin permissions on a Mac - rebooted it after the change, now her account can't log in. The MSP I work for doesn't work with many Macs (yeah, kinda stupid) and we don't have resources that know things in-depth, usually it's an install/uninstall of a program or something small. I sent instructions I'd found over to the main manager, figuring that since he uses a Mac daily, he'd know something about it or be able to get another Mac user there to assist.

Nope, his response was literally "this is beyond my experience level, let's get this user a new Mac setup instead. By the way, can you help install all her programs? "

Jesus H Christ on a pogo stick, LEARN HOW TO DO MORE THAN LOG INTO THE GODDAMN MAC YOU HAVE

I really despise people who refuse to learn about the devices they use every day of their lives. I'm not saying everyone has to be a technology expert, but if you depend on something, learn a few things about it at least. I don't know of a single object or piece of technology I own that I don't know at least a few things about and how to troubleshoot. Maybe because I'm technologically and mechanically inclined. Seriously though, I buy a car and I learn about it. What it has and what issues it has. I buy a phone and figure out everything I can do with it.

I don't understand how someone can have something and just treat it like an appliance.

# ¿ Apr 16, 2014 19:45

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

wintermuteCF posted:

The point that was being made is that "mint chocolate chip ice cream", when encrypted, is just 29 characters that for all you know are random. Even if you guessed "mint" was the first word, you don't know you got the first word right, because you still have 25 characters. As someone pointed out, this isn't a guessing game where someone is going to go "OKAY YOU GOT ME MINT IS THE FIRST WORD, WANNA KEEP GUESSING?"

Even so, you're correct to point out that that password is more vulnerable to a dictionary attack. A password like "correct horse battery staple" (as made famous from the XKCD comic) is more secure.

That example isn't secure at all. You can ask all the captains of industry that used exactly "correct horse battery staple" as their bitcoin password.

# ¿ May 21, 2014 12:32

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Stop being cisdoggist.

# ¿ May 25, 2014 15:58

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Holy gently caress your cat has a ghost eye.

# ¿ May 26, 2014 04:23

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Splashy Gravy posted:

I know next to nothing about databases, but I'm guessing this is an attack (injection?) that would wipe a good chuck of that database.

They aren't using parameterized queries so the user input is passed straight to the SQL server. This allows him to end the insert command and start a new command which is to drop or delete that table.

# ¿ Jun 2, 2014 15:25

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

dogstile posted:

A phone interview came in:

Wasn't sure about it way up until the end, it felt like I was doing most of the talking. Put the phone down expecting them to tell me to bugger off.

Nope, they want to meet me in person and told me that the positions worth more than what I wanted, so even if they lowball me i'd be happy. The place i'll be going requires me to have a security pass as well as being escorted everywhere, plus they'll need my ID and a picture of me.

So yeah, possible

Is this like private corporation secure area or government secure area? SCIFs are terrible to work in.

# ¿ Jun 3, 2014 15:25

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Oh, you're in the UK? In the US it's terrible if you're IT. Especially when someone overclassifies something and I have to take a ticket to another building.

# ¿ Jun 3, 2014 15:54

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

It amazes me when people hit reply-all to be removed from a list not realizing they are making the problem worse.

# ¿ Jun 3, 2014 22:14

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

KoRMaK posted:

I'm going to do a mad-scientist thing in the next couple days and re-purpose some cat3 that is punched to an obsolete phone panel from our office to the building closet and terminate it with rj-45 ends in an effort to get an ethernet line from the building's utility closet to our office's closet. I'm excited to see how bad it will be.

How long is this run? Chances are you'll get lots of interference and a crappy connection.

# ¿ Jun 5, 2014 21:04

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

deimos posted:

Oh look at Mr. Fancypants and his increasing upgrades to mailbox sizes, I live with this:

It'd be OK if it wasn't for loving HR sending 5MB emails at least twice a week.

I only get 100 mb. Over 90 I can't send email. Every week someone sends some mass email with a odd or a giant image.

# ¿ Jun 9, 2014 04:37

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

I prefer fiber over copper. It's easier to find. If you want to find it, put a light on one end. Head into the closet and turn the lights off, hey it's plain to see right there. It's easier to terminate than copper. And it breaks all the time so it gives me something to do.

# ¿ Jun 30, 2014 14:33

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

I'm referring to people stomping on it, closing it in doors. Kicking their feet around under desks and wondering why the orange wire is broken.

# ¿ Jun 30, 2014 14:59

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

It was an air force base. I'll just end my post there.

# ¿ Jun 30, 2014 15:07

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

All the infrastructure was fiber. Don't ask me,I didn't design the place. The place I'm at now is copper to the desktop and some fiber.

# ¿ Jun 30, 2014 15:28

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Yes. It's the government, money doesn't matter.

# ¿ Jun 30, 2014 15:33

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

I've learned to accept that someone dumber than me has designed everything. I just have to live with it. I can't really go into it, but there's all kinds of retarded things where I work.

# ¿ Jun 30, 2014 15:37

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Renegret posted:

Yes but I heard Fiber is faster and we need to be as fast as possible! *Runs 10 year old Windows XP machine*

Oh, did you work there too?

# ¿ Jun 30, 2014 16:08

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

lampey posted:

I don't know who decided those regulations for you. Only hard drives are classified, not power cables, keyboards, or even laptops without a hard drive. Its perfectly acceptable to have 1 computer and swap hard drives to change classification levels. Also having 4 different classification computers right next to each other on the same desk. The only dumb precautions we took were physically separating the nipr scanner. How dumb do you need to be to scan pink paper on nipr?

You can ask anyone ever who randomly ups the classification of a copier because they can't bother to look at a color coded label that clearly states what classification something is.

# ¿ Jun 30, 2014 18:39

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

I'd think SSDs would be more predictable than platter based drives. Some drives last a year, some last a million years. With SSDs there are a limited amount of reads and writes you can do and that allows you to predict drive failure better than "Welp, this computer shut off with the power outage. Now the drive doesn't spin up anymore."

# ¿ Jul 13, 2014 15:02

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Assuming my usage stays the same, my SSD should last about 137 years with the 700TB limit. I'll probably replace it with a bigger drive in the next year or so. Trying to dual box Windows and Ubuntu on it was a bad idea.

# ¿ Jul 13, 2014 17:42

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# ¿ Apr 29, 2024 14:22

Cojawfee: May 31, 2006; I think the US is dumb for not using Celsius

Related to dumb emails, yesterday I received a genuine, actual email chain where someone accidentally added a distro to an email. Cue a bunch of dumb shits replying with "remove me from this distro please" I got about 30 emails within a few minutes of morons replying all asking to be removed from some random distro I've never heard of.

# ¿ Sep 19, 2014 21:41

The Something Awful Forums > Archives > Comedy Goldmine > RE: A ticket came in: Did they take the printer into the shitters with them?

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