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iostream.h posted:I am really torn between a MOTU 828mkii and a Scarlett 18i20. I know the MOTU is older (and FireWire) but it's supposed to sound really good. I've had a MOTU 896 for quite a few years now, and I love it. I've never had any problems with it until a few weeks ago, when the FW connection went kaput. My understanding is that MOTU will replace/repair for $100. I just need to get around to sending it to them. Honestly, I love the thing. I've been using it with Logic for years.
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# ¿ Jan 26, 2014 00:35 |
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# ¿ Apr 27, 2024 22:41 |
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toadee posted:Do you think the MOTU interfaces would really be worth the premium? I've had an 896mk3 for quite a few years now, and I've been extremely pleased with it. We've made 2 records and an EP with it, and their customer support (on the rare occasion I have needed it) has been top notch. Best of all, when something did go seriously wrong with my interface, even though it was out of warranty, they repaired/replaced it for $100 flat (I don't actually know which of the two they did!).
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# ¿ Jan 30, 2015 19:42 |
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Trig Discipline posted:I don't have any experience with that one directly, but every MOTU box I've had was pretty great. Ditto. I've been running an 896mk3 Firewire for 6 years or so, and I love it. It's been rock solid, and when I did run into problems, the guys at MOTU took care of it nice and easy. I would definitely buy something from them again without a second thought.
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# ¿ Nov 5, 2015 12:50 |
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Radiapathy posted:
Additionally, MOTU support is simply wonderful. I've had my 896mk3 for probably 8 years, maybe more. Carted it all over the country and into various lovely bars. Twice in that time period, I've suffered hardware failures in it, and they've just sent me a brand-new one for a flat $100.00. I'm a big fan of their products and their company.
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# ¿ Feb 21, 2018 13:32 |
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JamesKPolk posted:Got a troubleshooting question - kinda a niche issue - I'm using MOTU FW stuff on a Mac with no FW port but a TB adapter, and it stopped working! I'm running a similar set up with an 896mk2 FireWire (except for the OS; I'm on 10.14.6). The easiest move at this point is replacing the TB converter since you've tried new cables. You might also try downloading updated drivers from MOTU. Failing that, the folks at MOTU are extremely nice and helpful people, and if it is a hardware issue, they will probably replace the unit for about $100 (I've done it twice with my probably 10-year-old 896mk3). edit: Now that I am thinking of it, I think I had the exact same problem as you. I think the FW port on the unit had gone bad. So they replaced it for me with no trouble. El Miguel fucked around with this message at 12:02 on Sep 27, 2019 |
# ¿ Sep 26, 2019 12:48 |