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Looking for some interview advice, in particular questions I should be asking. I have an interview next week for an IT Supporter/Technician at a radiation therapy department. It's inside the same overall organization I already work at, currently I'm in help desk on a temp contract, which expires at new year's. I like my current help desk position as well as the overall way IT is managed in the org, so I'm really hoping to land a permanent position. My education is in software development, but over the past 2-3 years I have gradually discovered that it might not really be a job I'm cut out for. Which is why I'm now looking into support instead. It would be my first time doing support in the field (apart from several years ago at a small office), and additionally working with medical machines. As in, machines that could maim and kill if configured wrong. I obviously don't have any medical training. Are those real concerns? Are there things to look out for regarding the team I would be joining, as well as coworkers? The job posting mentioned a wide range of tasks including hardware setup, user support, some light software development/scripting, probably vendor contacts etc., anything to watch out for there?
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Dec 12, 2014 23:43
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CloFan posted:One helpdesk worker fired for being incompetent That can actually happen in reality?
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Jan 5, 2015 18:59
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Inspector_666 posted:What the gently caress does learning to use a flash drive even entail beyond plugging it in? Being able to use Explorer. That's very complicated you know.
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Jan 6, 2015 01:05
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I think I've used one of those. The thing that actually makes it bad is how far the "button" travels. If it was just a tiny amount like the microswitches on regular mice it wouldn't be a problem, but when it travels something like 5 mm on a rubber dome switch it gets impossible to control.
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Feb 11, 2015 22:35
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Powershell doesn't use the file APIs in the way that allows up to 32k character paths? Really? If the built-in cmdlets don't support long paths, I don't think you'll be getting around it easily, without writing some code in a "real" language. There is some documentation on the programming patterns required to support long file paths here: Maximum Path Length Limitation
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Feb 23, 2015 22:02
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22 Eargesplitten posted:Does anyone know how to make a full screen program in general or Windows remote desktop in particular start on a secondary monitor? As it is now, I usually have to drag my ticket window to the secondary, or put the remote session in windowed mode and drag it to the secondary screen. It looks like Ultramon can control which monitor a shortcut opens on, as long as the program launched follows normal conventions for getting preferred window positions. Without that, I've often experienced shortcuts simply starting their program on the monitor the icon was at, i.e. place the icon on your desktop and position it on the secondary monitor.
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Apr 23, 2015 17:15
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Someone liked C# and MVVM a whole lot and wanted to work with that.
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Apr 27, 2015 11:39
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Stop. Do not show up to that place again and do not answer any calls, mails or anything from or about it. Remove any company email from your phone. You don't have any sort of co-ownership of the company, you are not invested in it. Whether the company booms or burns is not your problem. That boss is evil. Actually evil. If you leaving will cause him and his company trouble, just better. Obviously, don't sabotage anything, don't set up booby traps or time bombs. Just leave. Leave now.
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May 11, 2015 20:22
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Repeat: Finding and effectively using documentation is a strong and rare skill. Nobody knows everything all the time. Everybody in a knowledge job needs to look things up all the time.
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May 12, 2015 06:21
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DarkMoJo posted:They don't believe in standardizing procedures Yeah no that can't really work. How do you measure something if everything is measured differently? You need standards before you can get meaningful metrics.
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May 13, 2015 17:41
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crunk dork posted:Ok I'm at my wits end trying to fix this and have tried every suggested fix I could find. First thing I try with obscure software printer errors, that don't seem to be the fault of the printer, is use a PDF-writer printer driver, see if that produces sensible results.
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Jul 14, 2015 17:33
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One positive about those telemetry things and forced updates etc. in Windows 10 Home: Might keep cheapass business owners from buying lovely laptops with Home preinstalled.
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Aug 3, 2015 07:28
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We generally use NetOp for remote control, but also have Dameware available. Neither is amazing, but I do like Dameware's ability to remote install itself and just requires your domain account to have some appropriate access. Neither works without the target being on the internal network, which can be a problem when you're trying to help someone get their VPN working. Supposedly NetOp can do that, but we don't have any configuration for it.
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Aug 17, 2015 20:04
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Necronomicon posted:So I'm in a weird situation here, and hoping some of you could provide some advice. For Windows, you should be using MS Deployment Toolkit, or something based on it. The machines should obviously also be on a Windows Server domain so you can use Group Policy to manage the machines, and have a common user account database. For something more ambitious, look at the full MS System Center package.
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Sep 10, 2015 14:08
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jaegerx posted:Does anyone have the link to the free windows 10 download? I recall it posted in one of these threads. http://www.microsoft.com/en-us/software-download/windows10
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Sep 11, 2015 11:36
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ChickenWing posted:Hey, are application developers allowed in this thread or is it haraam for me to come in here and start talking about my Spring middletier and how vexing our backend guys are some times. I can't seem to find a "working in software development" megathread and i pine for a sense of community. Coding Horrors thread
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Sep 29, 2015 16:46
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I've been offered to spend some work time on Microsoft Virtual Academy. Are there any good courses? I'm in helpdesk.
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Oct 12, 2015 14:02
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Dick Trauma posted:Back in the '90s I worked for a place called "Computer City" for about a week. Can't get much more '90s than that name. Oh, it wasn't a regular Computer City: it was a SUPERCENTER! Computer City still exists over here. I'm guessing it is remains of the same chain/franchise, since the stores here were also called Supercenter. I think they dropped that since. I think they used to have all kinds of cool stuff, but now it's just a boring home electronics retailer, and with a mostly poor selection.
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Oct 14, 2015 18:49
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Judge Schnoopy posted:Programming / dev: the perfect fitting toilet seat and an intuitive flusher Maybe I should go back to software. "Sitting comfort" was my first thought, admittedly I was also reading that post while taking a dump on company time, on a toilet with a half broken seat.
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Nov 19, 2015 15:49
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skipdogg posted:There are several other big name Identity Lifecycle Management suites out there. CA, Oracle, Quest/Dell, and others. If you're a Microsoft shop MIM is probably the way to go (especially if that's a test question for a cert exam) Just as a note, we have an Oracle IDM system at my place, and it's horrible. It might be the specific implementation, or the some of the integrations it has, but the loading times for pages are horrible. They range from 10 seconds to several minutes, depending on the specifics for a user. It also has no way to do mass changes apart from raw SQL. (Obviously very few have SQL access to the database, I'm not one of them.) So yeah, nobody here likes it. At least they're trying to move some of the functions over to MIM.
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Dec 1, 2015 19:57
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And I really wish it was possible to get 4:3 or 5:4 screens with resolutions that don't smell like 2002. Something like 2048x1536 maybe. I'd probably prefer 3 of those to 2 widescreens with similar total resolution.
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Jan 14, 2016 17:42
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H110Hawk posted:Can you describe the flavor profile? I've had trouble finding rum I like sipping. One time I had some (started with a 'Z', large stylized 'Z' on the bottle, can't remember the name) and it basically tasted like alcoholic molasses and maple syrup in alcohol form. It was great stuff. I've tried Zaya since then and I can't seem to replicate the flavor. I don't know if it was a special or high end bottling unfortunately. Probably Zacapa then.
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Feb 5, 2016 19:49
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Autocorrect with touch keyboards is not really comparable to hardware keyboards either way. On touch keyboards, you can measure how much you touched each letter, e.g. a touch may not just be classified as "it was F", but actually "50% F, 40% D, 10% R", and that can feed into a dictionary to find most likely words you intended to write. Hardware keyboards need a different kind of autocorrection if anything, something like what has been built into Word since version 6.
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Feb 17, 2016 18:28
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feedmegin posted:Is it a Linux-oriented company? Is so thats a good sign Only accepting the old, binary OLE compound document formats, and not the newer at-least-kinda-open ones, that's a good sign?
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Feb 21, 2016 14:19
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SEKCobra posted:Again, this is done by every hospital in the country as a standardised procedure, and I can't see how you'd be able to do it better, since the requirement is to hand out an up to date file during the evacuation. The data has to be transported along with the patient and there is a slight bit of security through the second factor being in another location than the stick. Again, the sticks are locked up unless an evacuation happens. The normal, sane way to do this is live replication across an encrypted link to a remote location. Data is always stored securely in at least two sites so disaster can't (easily) take it out, and sensitive data is never on a removable media.
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Mar 5, 2016 18:44
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Danith posted:Is there a SHSC slack or discord group set up? If not, there should be Use IRC like a real nerd.
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Mar 16, 2016 17:46
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Diagnosing a problem accurately is also at least as important as being able to apply a solution.
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Apr 21, 2016 16:30
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No, you install a pneumatic tube system in the building, then have centrally placed printers that deliver jobs rolled up in tubes.
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May 22, 2016 19:51
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rafikki posted:Jabber allows custom emotes. But you have to manually install them on every client.
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May 27, 2016 13:43
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Oh yeah printer drivers doing weird poo poo... once in a while some users have their HP universal driver suddenly reconfigured to print a watermark across the page, reading literally "[NONE]". Which happens to be the text of the "do not print a watermark" in the watermark selection dropdown, except here it has been configured as a literal string to use. What software fucks that up.
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Jun 15, 2016 20:55
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Toshimo posted:Bullshit. You aren't HR and fairly often, they are the gatekeepers. A degree will get your foot into places you wouldn't have access to otherwise. Pretending that isn't the case is being willfully blind. Ratbert's point is that, as a hiring manager, a candidate having a CS degree is no proof that the candidate is actually able to write any program at all. Which is the source of the FizzBuzz interview tests that apparently offend some skilled people.
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Jun 17, 2016 22:31
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Guys, / is just a regular slash. It's the one you use to write fractions in-line, and to list alternatives if you aren't insane. Since / is the regular one, \ is the backwards one. Very simple.
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Jul 27, 2016 22:30
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For us, the IDM system helps keep track of permissions and accounts required for different responsibilities, where multiple may be active at once, and may have some level of overlap. This allows us to set expiry date on a responsibility for an employee and have just the necessary permissions removed.
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Aug 8, 2016 13:52
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Sefal posted:Where did I gently caress up? Did I not communicate cleary what the scripts purpose was? To ease their day to day tasks? How this is an improvement. Will the script have run and done the job for them every morning before they get in? If so maybe they will get the point after a week with nothing to do because it's already been done. (They fear being automated away.)
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Aug 18, 2016 15:12
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Just got news that our biggest dependency on Java is going away. Time for celebration!
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Oct 5, 2016 15:06
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Public sector in communist Denmark: 25 days vacation + 37 extra hours (one standard week), with option to get the 6th week paid out instead. Unlimited paid sick leave, and both parents have a legal right to paid maternity/paternity leave. Hours above 37 weekly are banked and can be taken off later.
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Oct 14, 2016 11:00
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Super Slash posted:Here's something I've been meaning to do; Employee on-boarding automation. Fill out a form. Either a web-based form, or do some poo poo with an Excel template. Office drones love Excel so they'll probably feel right at home with an Excel based horror. For that I'd suggest making a drop-box file share where the HR people have create-only access to, and you then have a script that moves all the files once a day to a separate work-to-do location. To get the full horror effect, the Excel sheet should have a button control hooked up to a macro that saves it to the magic share.
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Dec 4, 2016 10:10
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Cthulhuite posted:It might also be worth checking to see if your HR department use any sort of off-the-shelf system for employees, new hires, recruitment, etc. A lot of them will tie directly into AD/Exchange, so Miss Jane does exactly what she's always done when a new person starts except in the background it's creating that new person's poo poo on the fly. Yeah for user creation, if you can tie it directly to the HR system that's the best way to go. Also guarantees that someone's accounts get disabled when they leave/get terminated. Just make sure you still have a process for creating accounts for people who for some reason can't figure in the HR system. There can still be the issue of setting up equipment, you may not know if a new hire takes over from someone else or needs special stuff just from their data in HR.
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Dec 4, 2016 10:56
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DigitalMocking posted:We use a form in sharepoint. HR does their part, goes to the Hiring manager to request one of the approved equipment and software loads, everything gets created and the equipment goes to the desktop support manager to deploy or order. It turned what was a multi-day clusterfuck into something simple. So you're saying SharePoint actually improved something? Amazing.
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Dec 4, 2016 21:20
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22 Eargesplitten posted:Also, I used my only 7 license key already. I lost the one I got off of MSDNAA, so I used the one off my laptop. And the free upgrade period is over anyway. Boot up from a Win 10 installer DVD or USB, start a fresh install, enter your Win 7 key when asked for one. You'll get a license, no questions asked. Officially free upgrades are over, but actually they aren't.
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Dec 11, 2016 22:00
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